Fantom Drives DataDock II Quick Start Manual page 17

17
Q: I do not see my drive listed in the My Computer window, but it
does appear in the Device Manager list.
A: Right-click on My Computer. Select Manage in the pop-up menu. In
the Computer Management window and navigate to Storage -> Disk
Management. In the Disk Management window, you should see a list
of available storage devices. Look for the Disk that has a capacity
closest to your Fantom Drives External Hard drive. Right-click on the
right-hand box; in the pop-up menu select Delete Partition. Once you
do this, it will say "Online" & "Unallocated". Right-click on the box and
select Create New Partition in the pop-up menu. When the Partition
Wizard appears, select "Primary Partition" and click "Next." You will
see a default value for the drive; click Next, You will then see a drive
letter (you can change this drive letter if you wish); click Next. You
will then be asked to format the drive.
Q: After I connected the drive to my PC, I got the following alert
message: HI-SPEED USB Device Plugged into non-HI-SPEED USB
Hub." What does this mean?
A: This alert message means you plugged the drive into a USB port
that only supports USB 1.1. Your drive will be accessible but will
operate at USB 1.1 speeds.
If an issue cannot resolved by using our FAQ, please contact
Technical Support via the Fantom Drives support site at http://
www.Fantomdrives.com/help