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Solving Problems
Memory Problems
If you receive an insufficient memory
message —
•
Save and close any open files and exit any
open programs you are not using to see if
that resolves the problem.
•
See the software documentation for minimum
memory requirements. If necessary, install
additional memory (see the Service Manual at
support.dell.com/manuals).
•
Reseat the memory module(s) into the
connector(s) (see the Service Manual at
support.dell.com/manuals for instructions).
•
If the problem persists, contact Dell (see
"Contacting Dell" on page 77).
If you experience other memory problems —
•
Run the Dell Diagnostics (see "Dell
Diagnostics" on page 59).
•
If the problem persists, contact Dell (see
"Contacting Dell" on page 77).
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52
Lockups and Software
Problems
If the computer does not start up — Ensure
that the power cable is firmly connected to the
computer and to the electrical outlet.
If a program stops responding —
End the program:
1.
Press <Ctrl><Shift><Esc> simultaneously.
Click
2.
Applications.
Click the program that is no longer
3.
responding
4.
Click
End Task.
If a program crashes repeatedly — Check the
software documentation. If necessary, uninstall
and then reinstall the program.
NOTE: Software usually includes
installation instructions in its
documentation or on the CD.
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