Warranty Policy - Vision TZ58/1800-10 Installation, Operation And Maintenance Manual

Vision Solar Systems - 100 L Gravity Fed Type

Warranty Policy

This warranty is granted by Enervision to an end user of the system in respect of the 100 litre Solar
Water Heater Thermo Siphon System ("the system).
Enervision (Pty) Ltd warrants the system to be free from defects in material and workmanship when
correctly installed according to Enervision's installation instructions.
Enervision warrants the components for the periods of warranty stipulated in the table below. The
warranty period will commence on the date that the end user takes delivery of the system from
Enervision.
COMPONENT
Hot Water Cylinder
Solar Collectors
Ancillary Equipment
Conditions
Within the warranty period stipulated in the above table Enervision undertakes to repair or replace a
component found to have defects in material of workmanship rendering the component unserviceable.
No charge will be made for the repair of replacement of the component. However, repair or
replacement on site will be charged at the prevailing rates charged by accredited installers of the system
at the time of replacement.
The sole obligation of Enervision is expressly limited to replacement or repair of the defective materials
or workmanship. Enervision will either repair or replace the defective component and / or
workmanship. The replacement of the entire system shall be in Enervision's discretion.
Enervision shall, at its option, not be obliged to honour its warranty obligations if:

it has not been properly notified of the installation and all material information relating to the
installation provided to it including the receipt by the user of the operating manual;

a warranty claim is not made within 10 (ten) business days of the discovery of the defect. (Business
days exclude weekends and any public holidays proclaimed in South Africa);

damage to the components of the system is as a result from installation being effected by persons
not accredited by Enervision to install the system;

after making proper and diligent investigation, Enervision is satisfied that the defects are due to
improper use, negligence or modifications or alterations made to the system outside of the
provisions contained in the Operating Manual;

any alterations or repairs effected to the components of the system by a third party not accredited
by Enervision;

any damage caused to the system by way of accident, act of God or reasons beyond the control of
Enervision including, but not limited to, hail damage where the hail exceeds the requirements of
SANS 1307 applied by the SABS in testing the system, tornado or other natural calamity causing
accidental damage to the system;

any damage to the system as a result of the water supply being outside the specifications for
domestic water supply as defined in SANS 241, and the South African Water Quality Guide.
Any components of the system that may be replaced as result of a warranty claim shall be guaranteed
only for the balance of the guarantee period stipulated in the Warranty.
PART
Casing (Outer Cladding)
Inner Tank (SS 304, 0.6mm)
Evacuated Tubes
Reflectors
Frame
Copyright © 2013 - 2016 Enervision. All Rights Reserved.
Issue 2.0 Mar 2013
Typical Lifespan
10 years
10 years
10 years
10 years
10 years
Warranty Period
1 years
1 years
1 years
1 years
1 year
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