Crestron TPMC-12 Isys i/O Operation Manual
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Crestron TPMC-12 Isys i/O Operation Manual

Crestron TPMC-12 Isys i/O Operation Manual

Tilt touchpanel media center
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Crestron TPMC-12
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Isys i/O
Tilt Touchpanel Media Center
Operations Guide

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Summary of Contents for Crestron TPMC-12 Isys i/O

  • Page 1 Crestron TPMC-12 ® Isys i/O Tilt Touchpanel Media Center Operations Guide...
  • Page 2 This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ©2009 Crestron Electronics, Inc.

  • Page 3: Table Of Contents

    Tilt Angle Tension Adjustment ................. 44 Recommended Cleaning.................... 44 Programming Software ......................45 Earliest Version Software Requirements for the PC ..........45 Programming with Crestron SystemBuilder.............. 45 Programming with SIMPL Windows ................ 45 Programming with VisionTools Pro-e............... 48 Embedded Applications..................... 52 Defaults for Embedded Windows Applications ............

  • Page 5: Isys I/O ® Tilt Touchpanel Media Center: Tpmc-12

    Multi-format streaming video and audio • WAV file audio feedback • Built-in amplified speaker system and microphone • ® ® QuickMedia and Crestron Home CAT5 connectivity • ® High speed Ethernet and Cresnet communications • Rear panel USB ports and memory card slot •...
  • Page 6 Synapse™ Crestron’s exclusive Synapse Image Rendering Algorithm enables system programmers to produce amazing graphics – faster and easier. Advanced antialiasing delivers crisper, sharper objects and text. Enhanced 3D effects add new depth and style.
  • Page 7 CAT5 AV Connecting audio and video sources to the TPMC-12 is facilitated using inexpensive CAT5 wire, enabling direct connection to Crestron’s popular CAT5 balanced audio and video distribution switchers. A single video input port accepts signals from composite, S-video and standard definition component sources over wiring distances of up to 750 feet (229 meters).

  • Page 8: Specifications

    RealPlayer , Axis Media Control, Crestron ® MJPEG Viewer, NetMeeting , Remote Desktop, VNC Viewer , Java™ Runtime, Crestron MediaMarker™ Notebook, Crestron Keyboard, Adobe® Acrobat® Reader, WordPad, MS Word Viewer 2007, ® ® Excel Viewer 2007, PowerPoint Viewer 2007. Ethernet...
  • Page 9 Features switching between QM and VIDEO inputs, gamma correction, line doubling Streaming/File Formats MPEG4 and MJPEG via Axis Media Control or Crestron MJPEG Viewer, plus all formats supported by the embedded media player applications Audio Hardware Features Built-in microphone and amplified speakers,...
  • Page 10 4. Refer to “Identity Code” on page 16 for details. 5. The latest software versions can be obtained from the Crestron website. Refer to the NOTE following these footnotes. 6. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product Catalog for a complete list of 2-Series control systems.

  • Page 11: Physical Description

    ® Crestron TPMC-12 Isys i/O Tilt Touchpanel Media Center Physical Description This section provides information on the connections, controls and indicators available on your TPMC-12. TPMC-12 Physical View ® Tilt Touchpanel Media Center: TPMC-12 • 7 Operations Guide – DOC. 6675A...
  • Page 12 ® Isys i/O Tilt Touchpanel Media Center Crestron TPMC-12 TPMC-12 Overall Dimensions (Front View) 12.85 in (32.64 cm) 10.43 in (26.48 cm) 12.15 in (30.87 cm) 11.60 in (29.36 cm) ® 8 • Isys i/O Tilt Touchpanel Media Center: TPMC-12...
  • Page 13 ® Crestron TPMC-12 Isys i/O Tilt Touchpanel Media Center TPMC-12 Overall Dimensions (Side View) 10.71 in (27.19 cm) 12.40 in (31.50 cm) TPMC-12 Connectors ® Tilt Touchpanel Media Center: TPMC-12 • 9 Operations Guide – DOC. 6675A Isys i/O...
  • Page 14 ® Isys i/O Tilt Touchpanel Media Center Crestron TPMC-12 Connectors, Controls & Indicators CONNECTORS DESCRIPTION CONTROLS & INDICATORS BUTTONS (4) Backlit “hard key” buttons, programmable (1) Miniature recessed hard reset button, reboots the touchpanel (1) 4-pin 3.5 mm detachable terminal block;...
  • Page 15 1. An interface connector for the NET port is provided with the unit. 2. Refer to “Pushbutton Programming” on page 51 for details. 3. Contact Crestron for a current list of compatible devices and embedded applications. To ensure reliable performance, new device drivers and applications are available only from Crestron through firmware updates.
  • Page 16 ® Isys i/O Tilt Touchpanel Media Center Crestron TPMC-12 7. This eight-pin RJ-45 port provides connectivity to the CNX-PVID or the TPMC-CH-IMC Interface Module. This port provides component, composite or S-video balanced input to the touchpanel over CAT5 wiring. Refer to the following table for connector pinouts.

  • Page 17: Industry Compliance

    ® Crestron TPMC-12 Isys i/O Tilt Touchpanel Media Center Industry Compliance As of the date of manufacture, the TPMC-12 has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling. Federal Communications Commission (FCC) Compliance Statement This device complies with part 15 of the FCC rules.

  • Page 18: Setup

    100BASE-T standard. Crestron takes advantage of this specification for a variety of audio and video applications. When using a Crestron wiring solution, the CresCAT-IM (or D) wire can carry audio and video signals up to 500 feet (152 meters) (observe distance limitations based upon power consumption for the device in use).
  • Page 19 This phenomenon is due to the added resistance and capacitance of longer cable lengths and is not peculiar to either Crestron and/or QuickMedia systems. To ensure sufficient bandwidth, the maximum aggregate cable length should not exceed 450 feet. The use of lower- resolution signals may allow increased cable length but must be tested by the installer with the sources to be used.

  • Page 20: Identity Code

    The IP ID is set within the TPMC-12’s table using Crestron Toolbox. For information on setting an IP table, refer to the Crestron Toolbox help file. The IP IDs of multiple TPMC-12 devices in the same system must be unique.
  • Page 21 “Security” window. Refer to “Security” which starts on page 19 for more information. 4. When the “Crestron Debug Output” window appears (shown in the following diagram), select Project | Enter Setup Mode to enter the setup menu (refer to “Setup Menu Details” on page 19).
  • Page 22 ® Isys i/O Tilt Touchpanel Media Center Crestron TPMC-12 “Setup/Calibrate” Window 3. Select Enter Setup Mode. The setup menu will be displayed as shown in the illustration below. NOTE: Select Exit Setup Mode to exit the setup menu. TPMC-12 Setup Menu NOTE: Another way to enter the setup menu (after a project has been loaded) is to touch the screen during boot up when you see the “Preparing to Load Project”...
  • Page 23 ® Crestron TPMC-12 Isys i/O Tilt Touchpanel Media Center NOTE: To allow the touchpanel to upload projects, standby is disabled until approximately five minutes after the project is loaded. To exit the setup menu and return to the program, touch Exit, located at the bottom of the setup menu.
  • Page 24 ® Isys i/O Tilt Touchpanel Media Center Crestron TPMC-12 and provides a location to save files. To further customize the installation, network drives containing compiled touchpanel project files can also be mapped. “Network Connections” Window To add a new network connection, touch Add….
  • Page 25 ® Crestron TPMC-12 Isys i/O Tilt Touchpanel Media Center “Setup Proxy” Window To setup a proxy server, select Use Proxy Server. 1. Enter the IP address or name of the proxy server. 2. If desired, specify addresses that should not use the proxy server (i.e.
  • Page 26 “Touch Screen Settings” window without saving calibration data, create a calibration error by touching the screen in the same spot for each calibration point. NOTE: The touchpanel’s calibration routine can also be accessed through Crestron Toolbox if the touchpanel is connected to a control system via Cresnet and/or TCP/IP by selecting the device from the Network Device Tree and right-clicking the ®...
  • Page 27 ® Crestron TPMC-12 Isys i/O Tilt Touchpanel Media Center device to select Functions | Setup Mode…. Select Enter Calibration Mode to begin calibration. When Touch Screen Test is touched, the test screen will be displayed (refer to illustration below). This screen allows the user to test the touch screen response at 17 points on the screen.
  • Page 28 ® Isys i/O Tilt Touchpanel Media Center Crestron TPMC-12 Display Output Touching Display Output shows the display resolution of the touchpanel and provides test charts for adjusting skew, peak and boost settings on a remote display. “Display Output” Window Select the following Test Patterns, in the following order and adjust the display as necessary.
  • Page 29 NOTE: When selecting Browse, the contents of the “Recent” folder will not be available. NOTE: Projects can also be loaded via Crestron Toolbox. NOTE: If External is checked, the display list cannot be viewed via Crestron Toolbox. “Project and Firmware” Window – Project Tab The Firmware tab of the “Project and Firmware”...
  • Page 30 ® Isys i/O Tilt Touchpanel Media Center Crestron TPMC-12 In the Load New Firmware section, touch Browse and select the firmware file (i.e. the .csz or .zip file) to be loaded from a network drive, USB device or flash drive.
  • Page 31 For more information on peak and boost settings, refer to the latest revision of the Crestron MediaManager Applications Guide (Doc. 6244). NOTE: The Input (CH) tab of the “Video Setup” window does not have adjustments for Peak, Boost and Preset.
  • Page 32 ® Isys i/O Tilt Touchpanel Media Center Crestron TPMC-12 Manage Presets Use the Manage Presets tab to copy presets for position, size and color for one source to other sources. “Video Setup” Window – Manage Presets Tab Audio Touch Audio to open the “Audio Setup” window. The General tab of the “Audio Setup”...
  • Page 33 ® Crestron TPMC-12 Isys i/O Tilt Touchpanel Media Center “Audio Setup” Window - General Tab The Inputs tab of the “Audio Setup” window is shown in the illustration below. “Audio Setup” Window - Inputs Tab ® Tilt Touchpanel Media Center: TPMC-12 • 29 Operations Guide –...
  • Page 34 Each new frame title will contain the frame prefix followed by a sequential frame number. The frame template serves as a starting point for each new frame. Crestron supplies some ready-made templates or you can use one of your own.
  • Page 35 (child windows) that open when you are in Internet Explorer (not the popup windows of the embedded applications). NOTE: Refer to the Crestron website (www.crestron.com), online help Answer ID 4190, for information on the latest versions of the software. Touch Close after all changes have been made. The touchpanel must be rebooted for changes to take effect.
  • Page 36 USB mouse, right-click on the VNC viewer window, then select Save configuration info as…. NOTE: Refer to the Crestron website, online help Answer ID 4627, for information on how to set up the VNC viewer. Refer to Answer ID 3345 for information on how to program the MJPEG viewer.
  • Page 37 The Ethernet portion of the setup menu allows configuration of the touchpanel settings for Ethernet communications. The Crestron Swirl logo at the top of the Ethernet portion of the setup menu illuminates to indicate the status of your connection to the control system(s): •...
  • Page 38 ® Isys i/O Tilt Touchpanel Media Center Crestron TPMC-12 “Local Area Connection” Window To establish dynamic or static processing, select Internet Protocol (TCP/IP) and touch Properties. “Internet Protocol (TCP/IP) Properties” Window Transmission Control Protocol/Internet Protocol (TCP/IP) is a set of protocols that defines how to transfer data between two computers.
  • Page 39 The touchpanel can communicate with multiple control systems. For more information on IP tables, refer to the latest version of the Crestron 2-Series Control Systems Reference Guide (Doc. 6256). “IP Table Setup” Window The IP ID is the ID number that is used to identify the touchpanel in the control system’s IP table.
  • Page 40 The hostname may be used when transferring a program over Ethernet using Crestron Toolbox. This window permits editing of the hostname and workgroup. “Network ID” Window NOTE: The hostname is required for Ethernet communication.
  • Page 41 “Diagnostics” window. “Diagnostics” Window Reset CTP Port resets the default value of the CTP port to 41795, for terminal connection using Crestron Toolbox. To configure the appearance of popup messages, touch Configure Messages. The “Message Popup Configuration” window will open.
  • Page 42 ® Isys i/O Tilt Touchpanel Media Center Crestron TPMC-12 “Message Popup Configuration” Window There are three types of Network popup messages. Following are definitions of each message type: • Connected: A green popup message appears when the panel is connected to the control system.
  • Page 43 ® Crestron TPMC-12 Isys i/O Tilt Touchpanel Media Center Right click: simulates right-click of mouse Size: toggles on-screen keyboard size (small, medium, large) Keyboard translucence down: decreases keyboard translucence Keyboard translucence up: increases keyboard translucence On-Screen Keyboard The initial position of the on-screen keyboard is determined by the VT Pro-e program or SIMPL Windows settings.

  • Page 44: Hardware Hookup

    ® Isys i/O Tilt Touchpanel Media Center Crestron TPMC-12 Save & Reboot and Shutdown Details To save any changes and reboot the touchpanel, touch Save & Reboot, located in the lower right section of the setup menu. To turn off the touchpanel, touch Shut Down, located in lower right section of the setup menu.
  • Page 45 CresCAT-QM cable, available from Crestron. Other high-quality/low skew CAT5e/CAT6 wiring may also be used with varying performance. NOTE: For CAT5 and QuickMedia connections, use Crestron Certified Wire. NOTE: A QuickMedia transmitter such as the QM-TX is required in order to connect conventional video and audio sources to the QM IN port.
  • Page 46 (as well as a 15 foot “triamese” interface cable) is included to convert unbalanced video sent over coax cable and balanced/unbalanced audio sent over shielded, twisted-pair wiring to Crestron Certified Wire for connection to the touchpanel. NOTE: The TPMC-CH-IMC is not for use with QuickMedia.

  • Page 47: Cable Management

    ® Crestron TPMC-12 Isys i/O Tilt Touchpanel Media Center Cable Management The TPMC-12 uses a built-in strain relief to prevent accidental disconnection of vital cables and provide strain relief for connectors on cables and the touchpanel. Refer to the following illustration to use the built-in strain relief mechanism to secure cables to the touchpanel.

  • Page 48: Tilt Angle Tension Adjustment

    ® Isys i/O Tilt Touchpanel Media Center Crestron TPMC-12 Tilt Angle Tension Adjustment Use a 5/32” socket (not included) with a hex drive key (Allen wrench) to increase or decrease pivot tension at the base of the touchscreen. Turning the key clockwise increases the tension, counterclockwise decreases tension.

  • Page 49: Programming Software

    Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at http://support.crestron.com.
  • Page 50 ® Isys i/O Tilt Touchpanel Media Center Crestron TPMC-12 Locating the TPMC-12 (Cresnet) in the Device Library • To incorporate the TPMC-12 (Ethernet) into the system, drag the TPMC-12 from the Touchpanels | Touchpanels (Ethernet) folder of the Device Library and drop it in the System Views.
  • Page 51 If necessary, double click a device to open the “Device Settings” window and change the Net ID or IP ID, as shown in the following figures. “Device Settings: Crestron TPMC-12 (Cresnet)” Window ® Tilt Touchpanel Media Center: TPMC-12 • 47 Operations Guide –...

  • Page 52: Programming With Visiontools Pro-E

    ID or IP ID of each unit. Refer to “Identity Code” on page 16. Program Manager Program Manager is the view where programmers “program” a Crestron control system by assigning signals to symbols. The symbol can be viewed by double clicking on the icon or dragging it into Detail View.
  • Page 53 Pre-recorded WAV files for voice prompts and responses are available from Crestron. These files can be stored into and programmed for use in the touchpanel directly or may be edited with the Sound Recorder. For example, the individual files can be combined to create custom messages.
  • Page 54 ® Isys i/O Tilt Touchpanel Media Center Crestron TPMC-12 that will fit in the memory space provided and have the touchpanel remain very responsive. Relationship of Bits to Colors NUMBER OF BITS NUMBER OF COLORS 1 bit Black and White...
  • Page 55 ® Crestron TPMC-12 Isys i/O Tilt Touchpanel Media Center Pushbutton Programming Four of the buttons can be programmed to access any frequently used command. Each button has a permanently fixed digital join number. The sequence of digital join numbers is (left to right) 1 through 4. Refer to the following illustration for their assigned join numbers.

  • Page 56: Embedded Applications

    ® Isys i/O Tilt Touchpanel Media Center Crestron TPMC-12 strings or you can pad each number with “\x00” to make it multibyte and then combine it with Chinese characters in the same string. Of course you can always use the workaround of showing a graphic that displays the string but it is not dynamic.

  • Page 57: Defaults For Embedded Windows Applications

    ® Crestron TPMC-12 Isys i/O Tilt Touchpanel Media Center Embedded Applications in ProjectView Right-click on any of the applications in the Project View and select Properties to open the “Embedded Application Property” window (refer to the illustration on the following page). This window permits a choice of positions on the screen, assignment of an analog touch join type and number and a show/hide join number.

  • Page 58: Programming Embedded Windows Applications

    ® Isys i/O Tilt Touchpanel Media Center Crestron TPMC-12 Sample of an “Embedded Application Properties” Window Programming Embedded Windows Applications The following diagram is an example of a basic SIMPL program that enables you to open/close an embedded application. The example program is discussed following the diagram.

  • Page 59: Example Program

    One-Shot to reset the state of the Toggle symbol. Now the toggle is properly synchronized if the user closes the application from the panel itself. Example Program An example program for the TPMC-12 is available from the Crestron website (www.crestron.com/exampleprograms). ®...

  • Page 60: Uploading And Upgrading

    2-Series Control Systems Reference Guide (Doc. 6256). 2. Use the Address Book in Crestron Toolbox to create an entry for the TPMC-12 using the expected communication protocol (Indirect). Select the Cresnet ID of the TPMC-12 and the address book entry of the control system that is connected to the TPMC-12.

  • Page 61: Programs, Projects And Firmware

    Crestron Toolbox. For details on uploading and upgrading, refer to the SIMPL Windows help file, VT Pro-e help file or the Crestron Toolbox help file. SIMPL Windows If a SIMPL Windows program is provided, it can be uploaded to the control system using SIMPL Windows or Crestron Toolbox.

  • Page 62: Operation

    The implementation of the TPMC-12 series has restrictions on starting any application or script. The only applications that can be started are those allowed by Crestron and these can only be started from the Crestron project. 2. Downloaded Program/Script The browser is customized in such a way that files cannot be downloaded. The only files the browser can open are the files it has plug-ins for, such as PDF, etc.
  • Page 63 ® Crestron TPMC-12 Isys i/O Tilt Touchpanel Media Center port 21 or 80. The only ports the system listens to are the ports registered to Crestron. 6. Virus from other machines on the network Since drives on the TPMC-12 can be shared on the network, it is possible that a virus can write itself to files/folders on these shares.

  • Page 64: Problem Solving

    Isys i/O Tilt Touchpanel Media Center Crestron TPMC-12 Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. TPMC-12 Troubleshooting TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION...

  • Page 65: Check Network Wiring

    Cresnet power usage of the entire chain. If the unit is home-run from a Crestron system power supply network port, the Cresnet power usage of that unit is the Cresnet power usage of the entire run. The wire gauge and the Cresnet power usage of the run should be used in the following equation to calculate the cable length value on the equation’s left side.

  • Page 66: Reference Documents

    Make sure the cable length value is less than the value calculated on the right side of the equation. For example, a Cresnet run using 18 AWG Crestron Certified Wire and drawing 20 watts should not have a length of run more than 333 feet (101 meters). If Cresnet HP is used for the same run, its length could extend to 1250 feet (381 meters).

  • Page 67: Future Updates

    Tilt Touchpanel Media Center Future Updates As Crestron improves functions, adds new features and extends the capabilities of the TPMC-12, additional information may be made available as manual updates. These updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision.

  • Page 68: Software License Agreement

    This Agreement may only be modified by a writing signed by an authorized officer of Crestron. Updates may be licensed to You by Crestron with additional or different terms. This is the entire agreement between Crestron and You relating to the Software and it supersedes any prior representations, discussions, undertakings, communications or advertising relating to the Software.
  • Page 69 “applets” incorporated into the Software), the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers. The Software is protected by copyright laws and international treaty provisions. Therefore, you must treat the Software like any other copyrighted material, subject to the provisions of this Agreement.

  • Page 70: Return And Warranty Policies

    Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if any. CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended or if it has been subjected to misuse, accidental damage, modification or improper installation procedures.

  • Page 71: Microsoft Windows Xp Embedded End User License Agreement

    Restricted Functionality. You are licensed to use the SOFTWARE to provide only the limited functionality (specific tasks or processes) for which the DEVICE has been designed and marketed by Crestron. This license specifically prohibits any other use of the SOFTWARE, or inclusion of additional software programs or functions, on the DEVICE. Subject to the terms of the “Limited Use of Particular Services”...
  • Page 72 Services tool. You may use the Remote Boot Installation Services tool only to deploy the SOFTWARE to one or more DEVICEs on which you are licensed to run the SOFTWARE (i.e. DEVICEs to which the appropriate Certificate of Authenticity is affixed). Please refer to the DEVICE documentation, if provided with your DEVICE, or contact Crestron for additional information.
  • Page 73 ® Crestron TPMC-12 Isys i/O Tilt Touchpanel Media Center This page is intentionally left blank. ® Tilt Touchpanel Media Center: TPMC-12 • 69 Operations Guide – DOC. 6675A Isys i/O...
  • Page 74 Crestron Electronics, Inc. Operations Guide – DOC. 6675A 15 Volvo Drive Rockleigh, NJ 07647 (2020617) Tel: 888.CRESTRON 06.09 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

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