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Preventive Maintenance & Troubleshooting
TLAserX30 / X60 / X120 Cleaning and Routine Maintenance
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Cleaning – The windows of the TLAserX30/X60/X120 must always be clean to ensure the highest
measurement accuracy. To clean the windows:
1. Remove the air purge or air purge if applicable.
2. Inspect the windows for specks of dirt or (especially) metal. If the scanner is powered, any specks of
dirt should "glow" under the illumination of the laser. Any loose dirt should be blown off of the
windows. If loose dirt, especially metal, is wiped across the windows, scratching may result. If
'lung power' is not adequate, try "canned air" or compressed air. Do not use excessive air pressure.
You do not want to scour the window, just blow off any loose dirt.
3. Clean each of the two, four or six windows with a cotton swab or Kim-wipe damp (not dripping)
with Windex, ethanol (denatured is fine), or reagent acetone. If acetone is used, exercise caution to
see that it is applied only to the windows. Acetone is a strong solvent, and will dissolve plastic and
paint including the silk-screened logo on the scanner. Remember, the wipe or swab should be
DAMP not DRIPPING.
4. Wipe each window once, from side to side. Do NOT scrub. Do not wipe from top to bottom.
5. Use a new swab or wipe for each window.
6. If Windex is used, a dry swab or wipe will be necessary to dry the window (again, from side to side,
once.... DO NOT SCRUB). All other cleaners (solvents) will dry quickly on their own. Windex
will leave spots if allowed to dry on its own.
7. Replace the air purge or air purge if applicable.
8. There are no user-serviceable parts inside scanners – removing cover will void warranty.
Troubleshooting and FAQs
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Troubleshooting
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Problem:
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Possible Causes:
1. There is no part in the field. Check that the part is in the field and illuminated by the laser.
Check each axis, via the test port, for correct waveform.
2. One axis is completely obstructed. Check that there is nothing obstructing either axis. Check
each axis, via the test port, for correct waveform.
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Problem:
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Possible Cause:
1. The part is in the field in one axis, but not the other. Check each axis, via the test port, for
correct waveform.
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Problem:
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Possible Causes:
1. The laser field is obstructed. Check that the air purge is completely inserted into the scanner.
Check each axis, via the test port, for correct waveform.
Total Vu measurement reports "Too Few: 4"
Total Vu measurement reports "Too Few: 6"
Total Vu measurement reports "Too Few: 0"
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