Fritz! Box 3272 Installation And Operation Manual
Fritz! Box 3272 Installation And Operation Manual

Fritz! Box 3272 Installation And Operation Manual

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Summary of Contents for Fritz! Fritz!Box 3272

  • Page 1 FRITZ!Box 3272 Installation Installation and Operation and Operation...
  • Page 2: Table Of Contents

    Symbols and Highlighting ......6 The FRITZ!Box 3272 ......7 Ports, Interfaces, Buttons and LEDs .
  • Page 3 Password Protection: Security for the FRITZ!Box..37 A single FRITZ!Box Access for All Users ..... . 39 Individual Access for Each FRITZ!Box User .
  • Page 4 Starting FRITZ!NAS ........
  • Page 5 21.3 Feedback on FRITZ!Box ........126 21.4 Support from the Support Team .
  • Page 6: Symbols And Highlighting

    Pointed brackets mark wild cards <Telephone number> Blue, underlined text designates addresses fritz.box to be entered in the browser Blue text designates links and references page 129 within this manual Do not click ... Bold type emphasizes important words FRITZ!Box 3272...
  • Page 7: The Fritz!Box 3272

    FRITZ!Box functions. This manual assists you in connecting, configuring and operating your FRITZ!Box. Its intention is not only to introduce to you the many func- tions of the device, but also to familiarize you with some of the techni- cal context.
  • Page 8: Ports, Interfaces, Buttons And Leds

    Printer, storage media, Notebook, smartphone, PC, network UMTS/HSPA modem video /TV Streaming PC, game console Possibilities for connecting the FRITZ!Box • Socket for connecting to ADSL2+ and ADSL • LAN 1 – LAN 4 4 Ethernet ports for connecting computers and other network devices like game consoles and network hubs LAN 1 –...
  • Page 9: Buttons

    With the “WLAN” button you can turn the wireless LAN func- tion on and off. “WPS” Button With the “WPS” button you can connect wireless devices with the FRITZ!Box by WPS. WPS is an easy way to establish secure wireless connections (see page 20).
  • Page 10: Leds

    LEDs LEDs Five LEDs are built into the top of the FRITZ!Box 3272, which flash or light up to display various connection statuses and events. Condition Meaning Power Device has electrical power and the DSL line is ready • for operation...
  • Page 11: Before You Connect The Fritz!Box

    DSL cable • printed product information Requirements for Operation In order to operate the FRITZ!Box, you must have the following: • an up-to-date web browser Some of the FRITZ!Box functions can be used only with a web browser that supports HTML5, for instance Firefox version 17 or higher, Internet Explorer version 9 or high- er, or Google Chrome version 23 or higher.
  • Page 12: Security And Handling

    Before installing and using the FRITZ!Box, please read the fol- lowing security and handling instructions. Safety Instructions When connecting the FRITZ!Box 3272, be sure to observe the following security instructions in order to protect yourself and the FRITZ!Box from harm.
  • Page 13 FRITZ!Box on a wall, see page 132. • Place or hang the FRITZ!Box in a dry location that is free of dust and protected from direct sunlight. • For ideal operating conditions, mount the FRITZ!Box on a wall with the cables connected on the bottom.
  • Page 14: Connecting The Fritz!Box

    Security and Handling page Connecting to Electrical Power Connecting to the power supply Pick up the power supply unit included in the FRITZ!Box package. Use only this power supply unit for connecting to electri- cal power. Connect the power supply unit to the socket on the FRITZ!Box labeled “Power”.
  • Page 15: Connecting To The Internet

    Connecting with the Cable Connection With an additional cable modem you can also use your FRITZ!Box 3272 on a cable connection. Use a network cable. Connect the free end of the network cable to the LAN (Ethernet) port on the cable modem.
  • Page 16 33). Connecting with a Router/Network You can use the FRITZ!Box at an already existing Internet ac- cess. For this the FRITZ!Box is not connected to the router or network. Connecting Using a Network Cable Connect the FRITZ!Box to the router with a network cable.
  • Page 17: Connecting The Computer To The Fritz!Box

    Connecting the Computer to the FRITZ!Box Connecting the Computer to the FRITZ!Box You can connect a computer with the FRITZ!Box either using a network cable or wirelessly over wireless LAN. A computer can be connected with the FRITZ!Box using only one of these methods.
  • Page 18 Insert the free end of the cable into a LAN socket on the FRITZ!Box. For connections at maximum speed (gigabit Ethernet), connect the cable to the “LAN 1” or “LAN 2” socket. The FRITZ!Box and the network hub are now connected with each other. FRITZ!Box 3272...
  • Page 19: Connecting Computers Wirelessly Over Wireless Lan

    FRITZ!Box: • Wireless device A computer to be connected to the FRITZ!Box via wireless LAN must support wireless LAN. This means it must be equipped with a wireless LAN device. A wireless LAN de- vice can be an external wireless LAN adapter—like a USB...
  • Page 20 The FRITZ!Box supports WPS (Wi-Fi Protected Setup). Wireless devices that also support WPS can be connected with your FRITZ!Box securely using this method. All of the necessary wireless LAN security settings are transferred in the process. There are two kinds of WPS: the push-button method and the PIN method.
  • Page 21 The PIN will be displayed. Enter this PIN in the control software of the wireless LAN device. Click “Start WPS”. The “WLAN” LED on the FRITZ!Box flashes slowly, indicating that the WPS procedure has begun. Now a secure wireless LAN connection is being established between the FRITZ!Box and the wireless LAN device.
  • Page 22 LAN device. Establishing a Wireless Connection with AVM Stick & Surf If you use a FRITZ!WLAN USB Stick from AVM as the wireless LAN device, you can use AVM Stick & Surf to establish a se- cure wireless LAN connection quickly and conveniently.
  • Page 23 The values for wireless LAN security preconfigured in the FRITZ!Box have to be transferred to the wireless LAN device. The values preset in the FRITZ!Box are printed on the sticker attached to the bottom of housing. If you would like to estab-...
  • Page 24 If the Wireless LAN Device Does Not Support WPA If your wireless LAN device does not support WPA encryption, you must convert the encryption set in the FRITZ!Box to WEP. For this you must change the wireless LAN settings in the FRITZ!Box.
  • Page 25 FRITZ!Box will be established. We strongly recommend using a wireless LAN device that supports WPA or WPA2 (for instance, a FRITZ!WLAN USB Stick from AVM). WEP is out of date and data encrypted with WEP can be deciphered within minutes.
  • Page 26: The Fritz!Box User Interface

    The FRITZ!Box User Interface The FRITZ!Box User Interface The FRITZ!Box has a user interface you can open in a web browser on your computer. In the user interface you can set up the FRITZ!Box, enable or disable func- tions and receive information on the FRITZ!Box and on your connections.
  • Page 27: Configuring Fritz!Box With The Wizards

    Configuring FRITZ!Box with the Wizards The FRITZ!Box puts a number of Wizards at your disposal to assist you in setting up your FRITZ!Box. You will be guided through dialogs and menus step by step.
  • Page 28: Standard View And Advanced View

    FRITZ!Box user interface can no longer be opened. Fast Switching between the Views The “View” link in the footer of the FRITZ!Box allows you to switch instantly between the standard view and the advanced view.
  • Page 29 “Apply” tab. In this case you can select which set- tings are to be applied to the FRITZ!Box. To load your saved settings to another FRITZ!Box of the same model, or to apply the settings of another FRITZ!Box model to your FRITZ!Box, the backup file must always be password- protected.
  • Page 30 If you saved the backup file with a password, enter this password in the “Password” field. The backup file from another FRITZ!Box can be loaded only if the backup file was protected with a password. Click “Select File” and select the backup file entitled “FRITZ!Box<...>.export”, which you saved at an earlier...
  • Page 31 Click “Source File”. When the backup file is loaded you will receive an over- view of all settings that you can apply to the FRITZ!Box. Settings that do not match your FRITZ!Box or which are already configured in your FRITZ!Box will not be offered for application.
  • Page 32: Configuring An Internet Connection In The Fritz!Box

    Once you have connected the FRITZ!Box to your Internet connection, you must configure the Internet connection in the FRITZ!Box user in- terface so that the FRITZ!Box can establish the connection to your In- ternet service provider and connect to the Internet.
  • Page 33: Configuring The Internet Connection For Cable

    Configuring the Internet Connection for Cable Configuring an Internet Connection without the Wizard Choose this method if the FRITZ!Box is connected to a DSL mo- dem or a DSL router, or integrated into an existing network. Open the FRITZ!Box user interface (see page 26).
  • Page 34: Configuring The Internet Connection Over Lan 1: Fritz!Box As A Router

    You can use the FRITZ!Box at an already existing Internet ac- cess via the LAN 1 socket. To do this the FRITZ!Box is connect- ed to the router or network. For this kind of connection the FRITZ!Box can be configured as an independent router or as an IP client in the existing network.
  • Page 35 Configuring the Internet connection over LAN 1: FRITZ!Box as a router Select the “Internet / Account Information” menu. Select the “Existing connection over LAN” entry from the “Internet Service Provider” drop-down list. Click “Apply”. When the settings are applied the network address range of the FRITZ!Box changes automatically.
  • Page 36: Surfing The Net

    Surfing the Net Surfing the Net Once you have set up the Internet connection in your FRITZ!Box, you can surf the Internet with any computer con- nected to the FRITZ!Box. Start a web browser on your computer. Enter in the address field the URL of the web page you would like to visit, for instance avm.de/en.
  • Page 37: Password Protection: Security For The Fritz!Box

    Password Protection: Security for the FRITZ!Box The password protection for the user interface is a security feature of your FRITZ!Box. This section describes how to use a password for the FRITZ!Box user interface and why you should use password protec- tion.
  • Page 38 Password Protection: Security for the FRITZ!Box Selecting the Appropriate Password Protection Use the table below to compare the two FRITZ!Box login meth- ods and decide which is appropriate for you: Features FRITZ!Box Password FRITZ!Box User Password One shared password for all Every user uses his own users.
  • Page 39: A Single Fritz!Box Access For All Users

    A single FRITZ!Box Access for All Users Using a Secure Password Regardless of whether you use the FRITZ!Box password or a FRITZ!Box user account to log in to your FRITZ!Box, be sure to use a password that fulfills the following criteria: •...
  • Page 40: Individual Access For Each Fritz!Box User

    Individual Access for Each FRITZ!Box User Quick Access to the Login Data At the top of the FRITZ!Box user interface is a navigation bar that allows users to switch between the views of the FRITZ!Box. If you use the FRITZ!Box password, you will see the entry “Logged in”...
  • Page 41 Individual Access for Each FRITZ!Box User Setting Up FRITZ!Box Users You can set up as many as 32 user accounts in the FRITZ!Box. Before you can select the “Login with FRITZ!Box user name and password” method in the “System / FRITZ!Box Password / Login from Home Network”...
  • Page 42 The Online Help of the user interface presents compre- hensive information on all of the settings. Specify whether or not the new FRITZ!Box user is allowed to use the FRITZ!Box contents for which he has access rights from the Internet.
  • Page 43 FRITZ!Box or for one selected di- rectory. Accessing the FRITZ!Box from the Internet To be able to access your FRITZ!Box from the Internet, the fol- lowing conditions must be fulfilled: • You have set up a MyFRITZ! account (see page 49).
  • Page 44 • If you set up a FRITZ!Box user account for every member of the family, with at least the rights to access voice mes- sages, faxes, FRITZ!App Fon and the call list, the entire family can listen to the answering machine or view the call list even when they're away from home.
  • Page 45 NAS access rights. Only if you always use your FRITZ!Box user account to access the FRITZ!Box, be it from home or via the Internet, can you de- lete the preconfigured “ftpuser” account. In every other case deleting this user account will make it impossible to use the NAS services of the FRITZ!Box, or allow only restricted use.
  • Page 46 Select this entry if you would like to leave the FRITZ!Box user interface. Log off of the FRITZ!Box before you surf the web with your browser. If you do not click on the FRITZ!Box user interface for a period of longer than sixty minutes, you will be logged off automatically.
  • Page 47: Forgotten Password: What To Do

    Internet connection and all personal net- work and network device settings. Here is how to restore the factory settings to the FRITZ!Box: Disconnect the FRITZ!Box from the power supply. Reconnect to the power supply after about five seconds and wait until the “Power”...
  • Page 48: Using The Fritz!Box Without A Password

    FRITZ!Box without password protection! Protect your FRITZ!Box by defining a password for the FRITZ!Box user interface. To do this, go to the “System / FRITZ!Box Password / Login in from the Home Network” and select one of the password pro- tection methods.
  • Page 49: Myfritz!: Global Access To The Fritz!Box

    MyFRITZ!: Global Access to the FRITZ!Box MyFRITZ! is a web service by AVM, with which you can access your FRITZ!Box from anywhere in the world over the Internet, just as if you were at home. This chapter describes what MyFRITZ! does and how to configure MyFRITZ!.
  • Page 50 Once it has been saved, every time it is entered it will be displayed encoded. If you do not have a FRITZ!Box user account yet, you will be prompted to set one up by assigning a user name and an additional password. For security reasons access to the FRITZ!Box from the Internet is possible only for users with a FRITZ!Box user account.
  • Page 51: Using Myfritz

    FRITZ!Box user interface. Now the FRITZ!Box is registered with your MyFRITZ! account. On the MyFRITZ! page of the FRITZ!Box user interface the op- tions “MyFRITZ! enabled for this FRITZ!Box” and “ Internet ac- cess to the FRITZ!Box via HTTPS enabled” are selected.
  • Page 52 FRITZ!Box user name plus the corresponding pass- word. You will be directed to the MyFRITZ! page of your FRITZ!Box. If you have enabled the right to access FRITZ!NAS for FRITZ!Box user account you are using, via the MyFRITZ! page you can access the storage media you released for sharing.
  • Page 53 FRITZ!Box user account. You will be directed to the MyFRITZ! page of your FRITZ!Box. In this case you no registration with MyFRITZ! is required. If you registered with the FRITZ!Box password, you now have access to all of the contents stored on your FRITZ!Box.
  • Page 54: Security With Myfritz

    For the following MyFRITZ! activities the https security proto- col is used: • setting up a MyFRITZ! account with myfritz.net. • registration of the FRITZ!Box with the MyFRITZ! account. • accessing the MyFRITZ! page of your FRITZ!Box over myfritz.net. •...
  • Page 55: Firmware Update: Updating Fritz!Os

    Firmware Update: Updating FRITZ!OS Firmware Update: Updating FRITZ!OS AVM provides regular free updates of the firmware for your FRITZ!Box. This software—called FRITZ!OS—controls all of the FRITZ!Box func- tions. Firmware updates contain further developments of existing FRITZ!Box functions and often also introduce new functions for your FRITZ!Box.
  • Page 56: Performing An Online Update

    Click “Find New Firmware”. The FRITZ!Box checks whether a FRITZ!OS update is available for your FRITZ!Box. If a new FRITZ!OS version is available for your FRITZ!Box, the “Start Firmware Update Now” button will be dis- played. Click this button to start the update.
  • Page 57: Performing A Manual Update

    10.3 Performing a Manual Update In some cases it is not possible to perform an automatic up- date, for instance when the FRITZ!Box is not connected to the Internet. Then you have the option of performing a manual firmware update.
  • Page 58: Using The Automatic Search For Updates

    Select “System / Firmware Update / Firmware File”. Click the “Save Settings” button to save the current set- tings of your FRITZ!Box on your computer and save the export file on your computer. A prerequisite for loading a new firmware file is that your current FRITZ!Box settings have been saved in a backup file.
  • Page 59 Using the Automatic Search for Updates Performing a firmware update Open the “Overview” page. If an update for your FRITZ!Box is found, you will be noti- fied with the message “The latest firmware is not in- stalled: Update?”. Click the “Update?” link to install the update.
  • Page 60: Fritz!Box As An Internet Router

    FRITZ!Box as an Internet Router The FRITZ!Box connects computers in your home network with the In- ternet. This chapter explains the possibilities presented by using the FRITZ!Box as an Internet router and how to take advantage of them. 11.1 Child Protection: Controlling Internet Access Child protection is a function with which you can control the Internet use of individual computers or Windows users.
  • Page 61 IP addresses can be released for access by entering them in the exception list. Block network applications You can list network applications to be blocked for use. For in- stance, you can block file-sharing software. FRITZ!Box 3272...
  • Page 62 Child Protection: Controlling Internet Access Child Protection, Configuration In the FRITZ!Box 3272 factory settings, unrestricted use of the Internet is set by default. Child protection for network devices and Windows users • Child Protection is enabled and configured for comput- ers and other network devices individually.
  • Page 63: Port Forwarding: Making Computers Accessible From The Internet

    11.2 Port Forwarding: Making Computers Accessible from the Internet With default settings in the FRITZ!Box, programs on your com- puter and LAN cannot be accessed from the Internet. For ap- plications like online games and file sharing software or serv-...
  • Page 64 “IPv6” page. Determining the IPv4 Address for Accessing the FRITZ!Box If you have enabled ports for forwarding in the FRITZ!Box, oth- er Internet users can access your computers at the IP address assigned to your FRITZ!Box by the Internet service provider.
  • Page 65: Dynamic Dns: Name Instead Of Ip Address

    Dynamic DNS: Name Instead of IP Address Dynamic DNS is an Internet service that makes it possible for the FRITZ!Box to remain accessible from the Internet at all times under a fixed name, even though the public IP address changes.
  • Page 66: Access From The Internet Via Https, Ftp And Ftps

    Access from the Internet via HTTPS, FTP and FTPS Over the Internet it is possible to access the user interface and the NAS of the FRITZ!Box. With a laptop, smartphone or tablet PC you can configure settings in the FRITZ!Box user in- terface, take a look at your call list, or access the NAS to download or upload files.
  • Page 67: Prioritization: Right Of Way For Internet Access

    • FTPS (FTP over SSL) FTPS is a method for encrypting the FTP protocol. Enable this protocol to secure transmission over FTP. Enabling HTTPS, FTP and FTPS in the FRITZ!Box Open the FRITZ!Box user interface (see page 26). Enable the advanced view.
  • Page 68 • For network applications prioritized in this category, 90% of the FRITZ!Box’s upload bandwidth is available, as long as no application from the “Real-time applica- tions” category requires bandwidth. The remaining 10% of the upload bandwidth is available for applications that are prioritized in lower categories or not prioritized at all.
  • Page 69: Vpn: Remote Access To The Home Network

    If no other network applications are active, then the background applications receive the entire bandwidth. Prioritization Method in the FRITZ!Box The following algorithm is used in the FRITZ!Box to send data packets according to their prioritization: • Change in the order in which packets are sent to the In-...
  • Page 70 AVM web site. The AVM web site offers a Service Portal which presents com- prehensive information on VPN in general and in connection with the FRITZ!Box. Visit this portal to obtain more detailed in- formation. avm.de/en/vpn Setting up VPN in the FRITZ!Box Open the FRITZ!Box user interface.
  • Page 71: Dns Server: Freely Selectable

    11.7 DNS Server: Freely Selectable DNS servers are preset in the FRITZ!Box for IPv4 and IPv6. These are the DNS servers assigned by the Internet provider. For both IPv4 and IPv6, the preset DNS server can be replaced by a free DNS server. Free DNS servers include, for instance, OpenDNS and Google DNS.
  • Page 72: Ipv6: The New Internet Protocol

    Support with the FRITZ!Box The FRITZ!Box supports DNSSEC queries over UDP. The FRITZ!Box has a DNS proxy. The computers in the home network use the FRITZ!Box as a DNS server. The FRITZ!Box for- wards DNSSEC queries from the home network to the Inter- net.
  • Page 73 Open the FRITZ!Box user interface. Enable the advanced view. Then select the “Internet / Account Information” menu. Select the “IPv6” page and set up IPv6 in the FRITZ!Box. Consult the Online Help of the FRITZ!Box user interface for more information.
  • Page 74: 11.10 Mobile Network: Replace Faulty Dsl

    The FRITZ!Box supports UMTS/HSPA mo- dems from various manufacturers. Here is how to set up the mobile telephone connection as a substitute upon DSL failure: Insert the USB modem in the USB port on the FRITZ!Box. Open the FRITZ!Box user interface (see page 26).
  • Page 75 Mobile Network: Replace Faulty DSL Configure the settings for your Internet connection over the mobile communications network. For more informa- tion, see the Online Help of the FRITZ!Box. Access to the Internet is now guaranteed, even when the DSL connection fails.
  • Page 76: Fritz!Box As A Wireless Access Point

    FRITZ!Box as a Wireless Access Point FRITZ!Box as a Wireless Access Point The FRITZ!Box is a wireless access point for wireless devices like note- books, tablets or smartphones. The FRITZ!Box can establish wireless LAN connections compliant with the fast Wireless N standard. The FRITZ!Box is preconfigured with an encryption method from today’s...
  • Page 77 FRITZ!Box and your wireless device. Make sure that the wireless LAN function of the FRITZ!Box is enabled and the “WLAN” LED is on. If “wire- less LAN” is not on, press the “WLAN” button briefly. Start the wireless LAN software of your wireless device.
  • Page 78: Connecting Wireless Devices With The Fritz!Box Guest Access

    The wireless LAN connection will be established. Your guest’s wireless device can use the Internet connection of the FRITZ!Box, but has no access to your home network. For more information, see the Online Help. FRITZ!Box 3272...
  • Page 79: Switching The Wireless Radio Network On And Off By Schedule

    Now FRITZ!Box Night Service is enabled and configured. For more information on settings, see also the Online Help. Switching Wireless LAN On and Off You can switch the wireless radio network of the FRITZ!Box on and off at any time, even when the device is hibernating. •...
  • Page 80: Extending A Wireless Lan Network

    FRITZ!Box that work in the same frequency range You can extend the range of your wireless radio network with a wireless repeater. Or you can set up a second FRITZ!Box as a wireless repeater. Extending a Wireless LAN Radio Network with a Wireless Repeater You can extend the range of your wireless radio network with a wireless repeater.
  • Page 81: Wireless Lan-Getting Technical

    Select the “Advanced View” option and confirm by click- ing “Apply”. Select the “WLAN/Repeater” menu and follow the in- structions displayed on the screen. See the Online Help of the FRITZ!Box for more information. 12.5 Wireless LAN—Getting Technical A wireless LAN radio network is based on standards defined by the Institute of Electrical and Electronic Engineers (IEEE).
  • Page 82 LAN standards used by the integrated devices. These wireless LAN standards must also be set in the FRITZ!Box. Proceed as follows to check which wireless LAN standards are set and change them if needed: Open the FRITZ!Box user interface.
  • Page 83 FRITZ!Box supports the AES encryption procedure as part of the WPA2 mechanism, and the TKIP encryption procedure as part of the WPA mechanism. This means that the FRITZ!Box can be used in combination with any wireless devices that al- so support WPA2 with AES or WPA with TKIP.
  • Page 84 Frequency Ranges Wireless LAN uses the frequency ranges at 2.4 GHz and 5 GHz as its transmission range. With the FRITZ!Box you can establish wireless LAN connec- tions in the 2.4-GHz range. 2.4-GHz frequency band In the 2.4-GHz frequency band wireless LAN works in the...
  • Page 85 Wireless LAN—Getting Technical WLAN Autochannel With the WLAN Autochannel function, the FRITZ!Box automat- ically searches for the channel subject to the least interfer- ence. This process takes into consideration interference from radio networks in the vicinity (wireless access points) and po- tential sources of interference (for instance video bridges, ba- by monitors, microwave ovens).
  • Page 86: The Fritz!Box Home Network

    The FRITZ!Box Home Network The FRITZ!Box connects your network devices, USB devices and stor- age devices in what we call a FRITZ!Box home network. In the home network the FRITZ!Box makes data like images, music and videos available to all connected users and allows them to share a printer.
  • Page 87 102. FRITZ!Box name You can assign an individual name for your FRITZ!Box in the FRITZ!Box user interface. The name is set up under “Home Network / FRITZ!Box Name” and appears in the following ar- eas of your home network display: •...
  • Page 88: Network Devices In The Fritz!Box Home Network

    The devices can be connected with the FRITZ!Box by ca- ble or wirelessly. This chapter describes the network settings in the FRITZ!Box and how you can change them. You will also learn how you can change the IP settings for the computer in the most common oper- ating systems.
  • Page 89 Symbol A green LED before the device name indicates that a device is actively connected with the FRITZ!Box, but not using the Internet connection at this time. A green-blue globe indicates that the device is cur- rently using the Internet connection.
  • Page 90 The Wake on LAN function of computers can be enabled in the editing mode for network devices. The computers must sup- port Wake on LAN and be connected with the FRITZ!Box with a network cable. The Wake on LAN function is also available when the devices are connected via FRITZ!Powerline devices.
  • Page 91 192.168.178.255 dress used to send messages into the network IP Address in Case of Emergency The FRITZ!Box has a fixed IP address that cannot be changed. The FRITZ!Box always can be reached at this IP address. fixed IP address 169.254.1.1...
  • Page 92 If you would like to change the IPv4 address, please read through the following sections. When Does It Make Sense to Change the IPv4 Address? You should change the IPv4 address of the FRITZ!Box if the following apply to your network: •...
  • Page 93 First disable the option “Obtain an IP address automatically” and then enter the IP address manually in the appropriate field. In the case of the preset IPv4 address of the FRITZ!Box, the following IPv4 addresses are available for assignment to the computers: 192.168.178.2 - 192.168.178.254...
  • Page 94 Please note that changes to the network settings in the FRITZ!Box may make it necessary to adjust the network set- tings of your computers so that you can continue to access the FRITZ!Box user interface.
  • Page 95 ULA and communication between them is restricted. For this case you can set the FRITZ!Box such that the network devices re- ceive the ULA from the FRITZ!Box. DHCPv6 Servers in the Home Network The FRITZ!Box is equipped with its own DHCPv6 server.
  • Page 96: Obtaining An Ip Address Automatically

    Enable the guest access. 14.2 Obtaining an IP Address Automatically The FRITZ!Box has its own DHCP server, which assigns IP ad- dresses to the connected computers. The connected comput- ers must be configured such that they can receive their IP ad- dresses automatically.
  • Page 97 Select “Start / Run”, enter “ncpa.cpl” and then click “OK”. Configure the settings: Click the network connection between the computer and the FRITZ!Box with the right mouse button and select “Properties”. Windows XP: Under “This connection uses the following items”, select Sie “Internet Protocol (TCP/IP)”.
  • Page 98 “Obtain DNS server address automatically” for the Internet Protocol Version 6 (TCP/IPv6) as well. The computer now receives an IP address from the FRITZ!Box. Obtaining an IP Address Automatically in Mac OS X Select the “System Preferences...” in the Apple menu.
  • Page 99 Obtaining an IP Address Automatically Obtaining an IP Address Automatically in Linux For comprehensive information and tips on the topic of net- work settings in Linux, see, for example: www.linux.org/docs/ldp/NET3-4-HOWTO-5.html FRITZ!Box 3272...
  • Page 100: Usb Devices In The Fritz!Box Home Network

    USB devices. All network devices in the FRITZ!Box home network can use these USB devices jointly and simultaneously. This chapter describes how to share a printer in the network, which USB devices can be used in your FRITZ!Box home network, and how to use these devices safely. 15.1...
  • Page 101: Using Usb Devices Safely

    103). • You can connect a USB hub to the FRITZ!Box and use up to four USB devices at this hub. You can use USB hubs with or without a separate power supply. We recommend deploying a USB hub with its...
  • Page 102: Configuring Access Rights

    Configuring Access Rights 15.4 Configuring Access Rights You can protect the data on your USB storage from unautho- rized access by securing the user interface of your FRITZ!Box with a password. In the “System / FRITZ!Box Password” menu you can •...
  • Page 103: Sharing A Usb Printer

    15.6 Sharing a USB Printer You can connect a USB printer to the FRITZ!Box to make it available to all participants in your home network. You can ei- ther release the printer for sharing as a network printer or use the FRITZ!Box USB remote connection software to connect it with a computer.
  • Page 104 Connection page 107. Setting Up a USB Printer as a Network Printer Connect the USB printer to the USB port of the FRITZ!Box. Preparing Configuration Open the FRITZ!Box user interface. Click “System” and then “View”. Select “Advanced View” and click “Apply”.
  • Page 105 “New Port”, then “Next”. Enter “fritz.box” in the “Printer name or IP address” field. If the FRITZ!Box is configured as a WLAN repeater or an IP client, enter here the IP address at which the FRITZ!Box can be reached within the network.
  • Page 106 “Next”. Enter “fritz.box” in the “Host name or IP address”: field. If the FRITZ!Box is configured as a wireless repeater or an IP client, enter here the IP address at which the FRITZ!Box can be reached within the network.
  • Page 107 Enter “9100” as the port. • As the printer name, enter “fritz.box”. If the FRITZ!Box is configured as a wireless repeater or an IP client, enter here the IP address at which the FRITZ!Box can be reached within the network.
  • Page 108 Sharing a USB Printer Installing FRITZ!Box USB Remote Connection Install the program for FRITZ!Box USB remote connection on all of the computers with which you want to use the connect- ed USB device. Connect the USB printer to the USB port of the FRITZ!Box.
  • Page 109 Click the USB printer in the “Devices” area. The USB printer is being connected to the computer. Do not conduct any firmware updates for USB devices that are connected with the computer via the FRITZ!Box USB re- mote connection. FRITZ!Box 3272...
  • Page 110: Fritz!Nas: Storage In The Home Network

    FRITZ!NAS: Storage in the Home Network FRITZ!NAS: Storage in the Home Network With FRITZ!NAS you can display the data on the storage media of your FRITZ!Box in a clearly arranged interface. All participants in the FRITZ!Box home network can start FRITZ!NAS in a web browser and use it as a platform to access music, images, videos and documents in the FRITZ!Box memory.
  • Page 111: Saving Energy With Fritz!Box

    Saving Energy with FRITZ!Box Saving Energy with FRITZ!Box The FRITZ!Box combines a variety of devices in one device: ADSL mo- dem , wireless router and media server. This means that you generally use much less power with the FRITZ!Box than you would with several separate devices.
  • Page 112: Saving Energy At The Lan Ports

    Saving Energy at the LAN Ports Enable the energy-saving function in the “Home Network / USB Devices” menu in the FRITZ!Box user interface. You can also test here whether your USB hard disk supports the ener- gy-saving function. 17.3 Saving Energy at the LAN Ports For energy-efficient use of your gigabit LAN ports, in the “LAN...
  • Page 113: Help In Case Of Errors

    For more help, see the AVM Knowledge Base in the Internet: avm.de/en/service 18.1 The User Interface Does Not Open If the FRITZ!Box user interface cannot be opened, this can have various causes. Work through the following steps in sequence until the error has been resolved.
  • Page 114 Select “the beginning of time”, and below it only the op- tion “Empty the cache”. Click “Clear browsing data”. Other Web Browsers If you use a different web browser, see the help of the brows- er for instructions on how to clear the cache. FRITZ!Box 3272...
  • Page 115 The User Interface Does Not Open Checking the Proxy Settings of the Web Browser If a proxy server is enabled in your web browser, the address of the FRITZ!Box must be entered as an exception. Check your web browser settings. Firefox Click on the orange Firefox button and select “Options /...
  • Page 116 Connect your computer to the “LAN 2” port of the FRITZ!Box using a LAN cable. If your computer is already connected with the FRITZ!Box over wireless LAN, clear the wireless connection. Make sure that the computer obtains its IP address auto-...
  • Page 117: Cannot Establish A Wireless Lan Connection

    18.2 Cannot Establish a Wireless LAN Connection If you cannot establish a wireless LAN connection between your computer and the FRITZ!Box, this may be due to a variety of causes. Work through the following steps in sequence until the error has been resolved.
  • Page 118: Wireless Lan Connection Interrupted

    18.3 Wireless LAN Connection Interrupted If the wireless LAN connection between your computer and the FRITZ!Box is disrupted, this may be due to a variety of causes. Work through the following steps in sequence until the error has been resolved.
  • Page 119 Wireless LAN Connection Interrupted Configure automatic radio channel selection Configure automatic selection of the radio channel in the FRITZ!Box. Then the FRITZ!Box will automatically select a ra- dio channel with as little interference as possible. Open the FRITZ!Box user interface (see page 26).
  • Page 120: Taking Fritz!Box Out Of Operation

    Saving FRITZ!Box Settings Before loading the factory settings, save all of the settings you made in your FRITZ!Box to a backup file. With this backup file you can restore your settings to the FRITZ!Box at any time or load them to another FRITZ!Box. See the section...
  • Page 121: Uninstalling Supplementary Software

    In the FRITZ!Box user interface, select the “System / Re- set” menu. Select the “Factory Settings” tab. Click the “Load Factory Settings” button. The FRITZ!Box is reset to its factory settings. All settings made during operation will be overwritten. 19.2 Uninstalling Supplementary Software Additional software for the FRITZ!Box is available on the web pages of AVM at avm.de/en/download.
  • Page 122 Make sure that the “Change or Remove Programs” but- ton is selected in the column at left. Mark the AVM program you want to remove in the list of “Currently installed programs”. Click the “Change/Remove” button. The program will be removed. FRITZ!Box 3272...
  • Page 123: Technical Specifications

    Technical Specifications Technical Specifications Facts worth knowing: Here you will find comprehensive technical data on your FRITZ!Box 3272. 20.1 Ports and Interfaces • ADSL/ADSL2/ADSL2+ modem compliant with DT AG 1TR112 (also IP-based, Annex J), or alternatively ITU G.992.1, ITU G.992.3 or ITU G.992.5 (Annex B or J) •...
  • Page 124: User Interface And Display

    20.5 Cable Network Cable The network cable (yellow ) of the FRITZ!Box 3272 is a stan- dard category 5 (Cat 5) Ethernet cable. Please use a standard STP-type (Shielded Twisted Pair) Ethernet cable of category 5 (Cat 5) to replace or extend the Ethernet cable. To extend the cable you will need a shielded RJ45 double coupling (Cat 5) with a 1:1 pin assignment.
  • Page 125: Customer Service

    Documentation on the FRITZ!Box To take advantage of all commands and features of your FRITZ!Box, consult the following documentation: Help In the FRITZ!Box user interface you can open the comprehen- sive Online Help by clicking the “Help” icon and the “Help” buttons. Manual...
  • Page 126: Feedback On Fritz!Box

    21.3 Feedback on FRITZ!Box In various places in the user interface, the FRITZ!Box offers you the opportunity to send your concrete feedback to AVM. Your feedback helps us to continually improve the FRITZ!Box. When you submit your feedback, only the technical data and no personal data are transmitted to AVM.
  • Page 127 Support from the Support Team – Connecting the Computer to the FRITZ!Box from page 17 If you have any problems, seek first aid by consulting the chapter Help in Case of Errors from page 113. This chapter also presents tips on problems with estab- lishing connections.
  • Page 128: Manufacturer's Warranty

    This warranty shall be governed by German substantive law, to the exclusion of the United Nations Convention on Con- tracts for the International Sale of Goods (CISG). FRITZ!Box 3272...
  • Page 129: Legal Notice

    The licensing conditions are presented in the FRITZ!Box 3272 user interface under the “Legal No- tice” heading. This documentation and software have been produced with all due care and checked for correct- ness in accordance with the best available technology.
  • Page 130: Declaration Of Ce Conformity

    Declaration of CE Conformity The manufacturer AVM GmbH Alt-Moabit 95 D 10559 Berlin Germany herewith declares that the product FRITZ!Box 3272 ADSL wireless router complies with the following directives: 1999/5/EC R&TTE Directive: Radio Equipment and Telecommunica- tions Terminal Equipment 2009/125/EC...
  • Page 131: Disposal Information

    3272, as well as all devices and electronic components con- tained in the package, may not be disposed with household waste. Please bring FRITZ!Box 3272 to a collection point in your local community for the disposal of electric and electronic appli- ances after use.
  • Page 132: Drilling Template

    See the next page for a drilling template. Use the drilling template as a guide to mark the holes needed to mount the FRITZ!Box on a wall. Be sure to print out the page with the drilling template in its original size, or 100%.
  • Page 133 FRITZ!Box 3272...
  • Page 134: Index

    DSL ......firmware update FRITZ!WLAN USB Stick ..automatic search ....
  • Page 135 LAN1 ....FRITZ!OS ......
  • Page 136 ....FRITZ!Box password ... . home network ....
  • Page 137 ..user account with FRITZ!WLAN USB Stick ..configuring ....

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