Voicemail System - Packet8 Virtual Office User Manual

Unavailable and Private Call
Certain messages may appear instead of a caller's name and/or number:
1. The screen will display "--" if a call is made through a telephone company that
does not offer Caller ID service. This can include long distance, international,
and sometimes even local phone calls.

Voicemail System

Virtual Office has a feature-rich, business-class voicemail solution that gives users the
ability to manage their calls when not available to answer the phone, by providing call-
ers messaging options. In the voicemail system, users can also route their calls to an
alternate number.
To get started, record your first and last name, internal and external greetings,
and set your password. Your default password will be nothing. Press # after the
prompt asks for a password. It is important to record your first and last name to
appear in the dial by name and company directory from the auto-attendant, and
one number access greeting.
To Log into Voicemail
From your extension
1. Dial the access number 555 or press the
[Voicemail] soft key on the Virtual Office
phone.
2. Enter user password and press [#].
From another Virtual Office extension
1. Dial 500.
2. Enter your extension number press [#].
3. Enter voicemail Password [#].
From an outside phone
1. Dial your phone number.
2. Enter [#] during the voicemail greeting.
3. Enter the voicemail password and press [#].
Password Entered Incorrectly: A message saying that the password is invalid is fol-
lowed by another chance to enter the password. Three password failure attempts will
lock the user out of the voicemail system. Hang up and try again. If you continue to
have difficulties, call Packet8 tech support with your phone number, email address on
file, and problem.
Note: At any time during the menus, you may press the desired keys to interrupt voicemail prompts.
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