NetComm V100 Quick Start Manual
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NetComm V100 Quick Start Manual

NetComm V100 Quick Start Manual

Voip telephone adaptor kit
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  • Page 2: Table Of Contents

    Checking your call list ......................17 Recharging your account ..................... 18 IMPORTANT: UNDER NO CIRCUMSTANCES SHOULD THE ANALOGUE PHONE PORT ON THE V100LS ATA BE DIRECTLY CONNECTED TO YOUR TELEPHONE LINE. IT SHOULD ONLY BE USED TO CONNECT A TELEPHONE. V100LS User Guide YML739Rev1 www.netcomm.com.au...
  • Page 3 Tool Tab ..........................35 System .......................... 35 Diagnostic ........................36 Upgrade ........................36 Appendix D: Registering your NetComm Product ..............37 NetComm Contact Information .................... 37 MyFone Customer VoIP Numbers ..................37 Appendix E: Legal & Regulatory Information ................38 Customer Information ......................

  • Page 4: Introduction

    Introduction Thank you for your purchase of NetComm's V100LS VoIP ATA (Analogue Telephone Adapter). NetComm's V100LS offers the following features to the user: Make telephone calls using their MyNetFone VoIP account. Connect to a Switch or Router and use the Internet at the same time.

  • Page 5: Do I Need A Micro Filter

    Each micro filter is connected in-line with your telephone or fax machine so that all signals pass through it. Telephones and/or facsimiles in other rooms that are using the same exten- sion will also require Microfilters. The following diagram gives an example of connecting your ADSL Modem/Router using a Microfilter. YML739Rev1 V100LS User Guide www.netcomm.com.au...

  • Page 6: Package Contents

    RJ45 Ethernet Cable (CAT5 UTP Straight-Through) RJ11 ADSL Cable (Standard telephone cable) Power Adapter Quick Connect Guide and this Installation Guide Check the contents of your package and, if any parts are missing or damaged, please contact your Dealer. V100LS User Guide YML739Rev1 www.netcomm.com.au...

  • Page 7: Minimum System Requirements

    Analogue telephone (e.g. Telstra phone or a DECT (cordless telephone) base station) to be connected to the telephone (RJ11) port on the V100. A microfilter is required if you have an ADSL connection and wish to connect another telephone or facsimile directly to the line.

  • Page 8: V100Ls Ata Overview

    V100LS ATA Overview Front Indicators NUMBER LABEL DESCRIPTION Lights up when WAN link and activity is detected. PHONE Lights up when there is voice activity. POWER Lights up when device is powered on. V100LS User Guide YML739Rev1 www.netcomm.com.au...

  • Page 9: Back Panel

    At this point, the WAN indicator light will begin flashing. The reset process is now in progress. When the WAN and POWER lights remain on and do not flash, it means that the reset process is completed. The default settings are now restored. YML739Rev1 V100LS User Guide www.netcomm.com.au...

  • Page 10: Installing The V100Ls Ata

    DHCP service on your modem / router or you will need to run the configuration utility on the CD-ROM (as detailed in Appendix C) to configure the V100 to work on your network. The default IP address of the V100LS ATA is 192.168.1.100.

  • Page 11: Option A - Ethernet Adsl Internet Connection

    Should your modem not support DHCP, please refer to Appendix C of this manual for instructions on how to configure the V100 ATA. 1. Connect the Phone socket on the rear of your V100LS ATA to an analogue telephone using a RJ-11 cable.

  • Page 12: Option B - Optus/Telstra Cable Internet Connection

    Note: A Router with a switch is required. If your router does not support DHCP please refer to Appendix C of this manual for instructions on how to configure the V100 ATA. 1. Connect the Phone socket on the rear of your V100LS ATA to an analogue telephone using a RJ-11 cable.

  • Page 13: Using Your V100Ls

    Dial the telephone number you wish to call. You will hear a ringing or busy tone through the handset, just as you would on a standard landline phone, except that this call will be made using your VOIP account. For the latest rates and country codes, visit the http://www.myfone.com.au website. YML739Rev1 V100LS User Guide www.netcomm.com.au...

  • Page 14: Receiving Incoming Calls

    Receiving incoming calls Your new VOIP number is displayed on the base of the V100LS ATA unit or on the back of the V100 ATA box that it came in. The phone will ring when a VOIP call is made to your number. Simply pick up the phone to answer the call.

  • Page 15: Your Account

    Click on the MyAccount tab. The following screen will appear. Enter your Phone Number and Password (which can be found on the base of your V100LS ATA unit) to enter your Account area. YML739Rev1 V100LS User Guide www.netcomm.com.au...

  • Page 16: Checking Your Account

    Checking your Account Click on the “My Account” menu button to review your account details and status. Checking your Statement The Account Statement buttons itemises the payments and debits made to your account. V100LS User Guide YML739Rev1 www.netcomm.com.au...

  • Page 17: Checking Your Call List

    Click on the “MyCalls” menu button to review your call listing details and costs. The default is the “Last 24 Hours”, but you can also select the “Last 7 days” or “Last 30 days” of calls. YML739Rev1 V100LS User Guide www.netcomm.com.au...

  • Page 18: Recharging Your Account

    2. Follow the voice prompts to change the amount charged or make a payment. Note: You can dial at any time using your VoIP line or 1300 731 048 using your landline to contact MyNetFone customer service. V100LS User Guide YML739Rev1 www.netcomm.com.au...

  • Page 19: Appendix A: Troubleshooting

    Access your ADSL modem to ascertain whether it has established a connection with the Internet. ATA "modem port" works using the V100 Configuration utility found on the CD-ROM. 1) Check if the WAN port has already obtained a valid IP address;...

  • Page 20: Cannot Receive Any Incoming Calls

    Warnings The "ATA Timeouts" values are optimized value for most cases, please do not change them. Improper values will influence successful rate of VoIP calls V100LS User Guide YML739Rev1 www.netcomm.com.au...

  • Page 21: Appendix B: Cable Connections

    If you are unsure about which cable to use or which socket to connect it to, please refer to the hardware installation section in this manual. If you are still not sure about cable connections, please contact a professional computer technician or NetComm for further advice. RJ-45 Network Ports RJ-45 Network Ports can connect any networking devices that use a standard LAN interface, such as a Hub/Switch Hub or Router.

  • Page 22: Straight And Crossover Cable Configuration

    An RJ-11 connector is the small, modular plug used for most analog telephones. It has six pin slots in the head, but usually only two or four of them are used. RJ-11 Connector Pin Assignment Normal Assignment Not Connected Not connected Line Line Not Connected Not Connected Figure 5 V100LS User Guide YML739Rev1 www.netcomm.com.au...

  • Page 23: 605 To Rj-11 Adapter

    The 605 to RJ-11 adaptor is provided to comply with the older 610 Telstra wall socket. The 605 to RJ-11 adapter may be used to convert the supplied RJ-11 cable, if the older connection is required. YML739Rev1 V100LS User Guide www.netcomm.com.au...

  • Page 24: Appendix C: Installing The V100Ls Ata Utility

    If you Broadband connection does not support DHCP, you will need to run the following utility. Insert the CD-ROM provided in your package. The following screen will appear automatically. Select the “Install Utility” button and follow the onscreen prompts to install the utility. V100LS User Guide YML739Rev1 www.netcomm.com.au...

  • Page 25: Using The V100Ls Ata Configuration Utility

    Using the V100LS ATA Configuration Utility Once the V100 ATA Configuration Utility has been installed you will see the following window: Status Tab The Status tab provides an overview of the settings of the V100 ATA as follows: VoIP Phone Number: Your unique MyNetFone VoIP number.
  • Page 26 Status: Indicates whether you have registered with MyNetFone's service. Connection Mode: PPPoE / DHCP / Fixed IP - The V100 ATA is setup as a DHCP client by default. IP Address: The IP address of the V100 ATA. If you have a DHCP server running on your modem/router, the address indicated has been assigned by this service.

  • Page 27: Connection Mode Tab

    Connection Mode Tab Clicking on the Connection Mode tab brings up the following window: PPPoE: Select this option if your V100 ATA uses PPPoE to authenticate with the modem / router. User name: The PPPoE account username. This is not your VoIP number.
  • Page 28 DHCP service running on your network. This service is usually available on your ADSL modem / router. Fixed IP: Allows you to specify the addressing details of the V100 ATA on your network: IP Address: The unique address of the V100 ATA on your network.

  • Page 29: Sip Tab

    MyNetFone voicemail service. Default: 15. Maximum is 50. Use Proxy: In order to use the V100 ATA with a VoIP service provider (e.g. MyNetFone) you will need to specify a Proxy server which the V100 ATA communicates with. Choose Yes and enter the details under the Proxy and Registrar section.

  • Page 30: Phone Configuration

    V100 ATA to your VoIP service provider. Default: sip.myfone.com.au. Port No.: The port on the SIP server that receives requests from the V100 ATA. Default: 5060. Domain Info: The registrar that saves information of where a party can be found.

  • Page 31: Call Forward

    VoIP phone. If disabled your VoIP phone will ring the specified number of times before being forwarded to the number above. CallForward Rings: Enter number of rings between 1 and 20. Default: 5. YML739Rev1 V100LS User Guide www.netcomm.com.au...

  • Page 32: Stun Tab

    The STUN server's IP address or domain name usually provided by your service provider. Please call MyNetFone to enquire about this setting. Port No.: The port used to communicate with the STUN server. Default: 3478. V100LS User Guide YML739Rev1 www.netcomm.com.au...

  • Page 33: Telephone Book Tab

    Enter the username of the person (e.g. Kirstin). Speed Dial: Enter a speed dial number (e.g. 123). Whenever dialling 123 using your MyNetFone you will be connecting to the Destination IP address on the specified port. YML739Rev1 V100LS User Guide www.netcomm.com.au...
  • Page 34 You will need to ask the person you are calling to configure their Internet device to allow connections on the specified port to be forwarded to their VoIP phone. To delete an entry, select the tick box and click the Del button: V100LS User Guide YML739Rev1 www.netcomm.com.au...

  • Page 35: Tool Tab

    Clicking on the Tool tab displays the following window: System The System sub-tab displays the following options: Save: Saves any changes made to the configuration of the device. Default: Set the device to its default settings. Reboot: Reboot the device. YML739Rev1 V100LS User Guide www.netcomm.com.au...

  • Page 36: Diagnostic

    Click Submit to execute the com- mand. Upgrade To upgrade your V100 ATA to new firmware click on the button with three dots and locate the Image file. Click the Upgrade button once you have located the file. V100LS User Guide YML739Rev1 www.netcomm.com.au...

  • Page 37: Appendix D: Registering Your Netcomm Product

    Appendix D: Registering your NetComm Product All NetComm Limited (“NetComm”) products have a standard 12 month warranty from date of purchase against defects in manufacturing and that the products will operate in accordance with the specifications outlined in the User Guide. However some products have an extended warranty option (please refer to packaging).

  • Page 38: Appendix E: Legal & Regulatory Information

    NetComm Limited. NetComm Limited accepts no liability or responsibility, for consequences arising from the use of this product. NetComm Limited reserves the right to change the specifications and operating details of this product without notice.

  • Page 39: Product Warranty

    The cost of transporting product to and from NetComm's nominated premises is your responsibility; and, NetComm does not have any liability or responsibility under this warranty where any cost, loss, injury or damage of any kind, whether direct, indirect, consequential, incidental or otherwise arises out of events beyond NetComm's reasonable control.

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