NetComm V100 User Manual
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NetComm V100 User Manual

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Summary of Contents for NetComm V100

  • Page 1 All manuals and user guides at all-guides.com...

  • Page 2: Table Of Contents

    Front Indicators ........................9 Back Panel ........................... 10 V100 Start Up ........................11 Resetting the V100 ATA to its factory default settings: ............11 Installing the V100 ATA ......................12 Before continuing ....................... 12 Option A - Ethernet ADSL Internet Connection ..............13 Option B - Optus/Telstra Cable Internet Connection ............
  • Page 3 All manuals and user guides at all-guides.com Appendix A: Flow Chart of Configuring V100 ................29 V100 PPPoE Mode ....................... 29 V100 DHCP Mode ........................ 30 V100 Fixed IP Mode ......................31 Appendix B: Troubleshooting ....................32 WAN LED is off ......................32 No dial tone ......................

  • Page 4: Introduction

    The V100 ATA is a standards-based communication device that delivers true, next-generation voice- over-IP (VoIP) telephony to residences worldwide. The V100 ATA addresses the needs of small- office and home environments and emerging VoIP services by turning your analog phone into an IP device.

  • Page 5: Understanding Voip

    All manuals and user guides at all-guides.com Understanding VoIP You will be able to use your V100 ATA to make and receive calls depending on the type of VoIP plan you subscribe to. In the below examples you have connected the V100 ATA to your standard telephone handset and Broadband Internet Connection, i.e.

  • Page 6: Minimum System Requirements

    A valid SIP VoIP account. There are generally two types available. One type that only provides a VoIP number allows the V100 user to send and recieve calls to and from other VoIP users. This service also allows the V100 user to call regular telephone numbers, but not recieve calles from regular telephones.

  • Page 7: Do I Need A Micro Filter

    Each micro filter is connected in-line with your telephone or fax machine so that all signals pass through it. Telephones and/or facsimiles in other rooms that are using the same exten- sion will also require Microfilters. The following diagram gives an example of connecting your ADSL Modem/Router using a Microfilter. YML749Rev1 V100 User Guide www.netcomm.com.au...

  • Page 8: Package Contents

    All manuals and user guides at all-guides.com Package Contents The following items should be contained in your V100 Package: V100 ATA CD-ROM containing the Configuration Utility and this Manual RJ45 Ethernet Cable (CAT5 UTP Straight-Through) RJ11 ADSL Cable (Standard telephone cable)

  • Page 9: V100 Ata Overview

    All manuals and user guides at all-guides.com V100 ATA Overview Front Indicators NUMBER LABEL DESCRIPTION Lights up when WAN link and activity is detected. PHONE Lights up when analog phone handset is picked up; Or flashing at boot up period.

  • Page 10: Back Panel

    Power For connecting to the power adapter that comes with the package. Reset To reset your V100 to its factory default settings. (All customised settings that you have saved will be lost!) 10/100 Base-T Ethernet Jack (RJ-45) for connecting to your Broadband Modem, Router or Switch.

  • Page 11: V100 Start Up

    3. At this point, the Phone LED light will flash a few times then stop. The reset process is now in progress. 4. The Phone LED will continue flashing for a few seconds. Now the V100 has rebooted. 5. When the phone LED stops flashing, the reboot has finished.

  • Page 12: Installing The V100 Ata

    A valid SIP VoIP account. There are generally two types available. One type that only provides a VoIP number allows the V100 user to send and recieve calls to and from other VoIP users. This service also allows the V100 user to call regular telephone numbers, but not recieve calles from regular telephones.

  • Page 13: Option A - Ethernet Adsl Internet Connection

    Connect the V100 ATA to your ADSL modem as illustrated in the following diagram: Figure 1 - Connecting the V100 ATA to an ADSL Router/Modem 1. Connect the Phone socket on the rear of your V100 ATA to an analogue telephone using a RJ-11 cable.

  • Page 14: Option B - Optus/Telstra Cable Internet Connection

    PC, cannot share cable modem Internet access. 1. Connect the Phone socket on the rear of your V100 ATA to an analogue telephone using a RJ-11 cable. 2. Connect the WAN socket on the rear of your V100 ATA to the Ethernet port of your router/switch using a Category 5 cable.

  • Page 15: Installing The V100 Ata Utility

    PC. To overcome this, open a Windows Explorer screen, Select the CD-Rom drive into which you have put the V100 CD in and excecute the Autorun.exe file by double clicking on it. The below screen will then appear.

  • Page 16: Using The V100 Ata Configuration Utility

    All manuals and user guides at all-guides.com Using the V100 ATA Configuration Utility Once the V100 ATA Configuration Utility has been installed you will see the following window: Status Tab VoIP Phone Number: Your VoIP provider will assign a number. If you are intending to...
  • Page 17 All manuals and user guides at all-guides.com DNS 1: The Domain Name Service that the V100 ATA uses to resolve domain names to IP addresses. This is usually your modem / router. DNS 2: The Domain Name Service that the V100 ATA uses to resolve domain names to IP addresses.

  • Page 18: Connection Mode Tab

    DHCP service running on your network. This service is usually available on your ADSL modem / router. Fixed IP: Allows you to specify the addressing details of the V100 ATA on your network: V100 User Guide YML749Rev1...
  • Page 19 The gateway's address through which the V100 ATA communi- cates with the Internet. This is usually your modem / router. DNS 1: The Domain Name Service that the V100 ATA uses to resolve domain names to IP addresses. This is usually your modem / router.

  • Page 20: Sip Tab

    Default: 15. Maximum is 50. Use Proxy: In order to use the V100 ATA with a VoIP service provider you will need to specify a Proxy server which the V100 ATA communicates with. Choose Yes and enter the details under the Proxy and Registrar section.

  • Page 21: Phone Configuration

    V100 ATA to your VoIP service provider. Port No.: The port on the SIP server that receives requests from the V100 ATA. Default: 5060. Domain Info: The registrar that saves information of where a party can be found.

  • Page 22: Call Forward

    Or Domain Name: The IP address or Domain Name of the SIP server to which the User Name (VoIP number) belongs to (Note: this domain name or IP address has to be the same as you specified on the SIP tab). V100 User Guide YML749Rev1 www.netcomm.com.au...
  • Page 23 VoIP phone will ring the specified number of times before being forwarded to the number above. CallForward Rings: Used to set max ring numbers for call forwarding on reply/ answer. Enter number of rings between 1 and 20. Default: 5. YML749Rev1 V100 User Guide www.netcomm.com.au...

  • Page 24: Stun Tab

    The STUN server's IP address or domain name usually provided by your service provider. Please call your VoIP service provider to enquire about this setting. Port No.: The port used to communicate with the STUN server. Default: 3478. V100 User Guide YML749Rev1 www.netcomm.com.au...

  • Page 25: Telephone Book Tab

    The telephone book allows you to store speed dial numbers which are mapped to a public IP address along with a specific port on the Internet. Click on the Add button to bring up the following window: YML749Rev1 V100 User Guide www.netcomm.com.au...
  • Page 26 Speed Dial: Enter a speed dial number (e.g. 123). Whenever dialling 123 using your V100 you will be connecting to the Destination IP address on the specified port. Dest IP Address: The IP address of the device to which you want to connect to.

  • Page 27: Tool Tab

    Click on the Diagnostic sub-tab to display the following: IP Address or Host Name: Enter the IP address or host name you wish to test a ping response from. Click Submit to execute the command. YML749Rev1 V100 User Guide www.netcomm.com.au...

  • Page 28: Upgrading The V100'S Firmware

    All manuals and user guides at all-guides.com Upgrading the V100's Firmware To upgrade the V100's firmware please download the latest version from the NetComm website. See www.netcomm.com.au. 1. Create a folder on you PC and copy the downloaded file to this folder.

  • Page 29: Appendix A: Flow Chart Of Configuring V100

    All manuals and user guides at all-guides.com Appendix A: Flow Chart of Configuring V100 This section covers procedures for configuring V100 in different network scenarios. You might use the following flow charts as reference for your real configuration practice and trouble shooting.

  • Page 30: V100 Dhcp Mode

    All manuals and user guides at all-guides.com V100 DHCP Mode V100 User Guide YML749Rev1 www.netcomm.com.au...

  • Page 31: V100 Fixed Ip Mode

    All manuals and user guides at all-guides.com V100 Fixed IP Mode YML749Rev1 V100 User Guide www.netcomm.com.au...

  • Page 32: Appendix B: Troubleshooting

    5 Ethernet cable. No dial tone If you cannot hear a dial tone after the V100 has completely booted up, please see Appendix A and follow the steps to diagnose problems based on the connection type you are using (Cable or DSL).

  • Page 33: Cannot Get Bi-Directional Conversation

    Checkpoints: If your V100 is behind a NAT/Firewall, call your VoIP provider to see whether you need STUN support to traverse a NAT/Firewall. Configure your STUN client using correct STUN server information (refer to the section on STUN Tab for more information).

  • Page 34: Appendix C: Cable Connections

    If you are unsure about which cable to use or which socket to connect it to, please refer to the hardware installation section in this manual. If you are still not sure about cable connections, please contact a professional computer technician or NetComm for further advice. RJ-45 Network Ports RJ-45 Network Ports can connect any networking devices that use a standard LAN interface, such as a Hub/Switch Hub or Router.

  • Page 35: Straight And Crossover Cable Configuration

    The 605 to RJ-11 adaptor is provided to comply with the older 610 Telstra wall socket. The 605 to RJ-11 adapter may be used to convert the supplied RJ-11 cable, if the older connection is required. YML749Rev1 V100 User Guide www.netcomm.com.au...

  • Page 36: Appendix D: Registering Your Netcomm Product

    All manuals and user guides at all-guides.com Appendix D: Registering your NetComm Product All NetComm Limited (“NetComm”) products have a standard 12 month warranty from date of purchase against defects in manufacturing and that the products will operate in accordance with the specifications outlined in the User Guide.

  • Page 37: Appendix E: Legal & Regulatory Information

    NetComm Limited. NetComm Limited accepts no liability or responsibility, for consequences arising from the use of this product. NetComm Limited reserves the right to change the specifications and operating details of this product without notice.

  • Page 38: Product Warranty

    The cost of transporting product to and from NetComm's nominated premises is your responsibility; and, NetComm does not have any liability or responsibility under this warranty where any cost, loss, injury or damage of any kind, whether direct, indirect, consequential, incidental or otherwise arises out of events beyond NetComm's reasonable control.

  • Page 39: Limitations Of Warranty

    Payment of the cost of having the Goods repaired. All NetComm ACN 002 490 486 products have a standard 12 months warranty from date of purchase. However some products have an extended warranty option (refer to packaging). To be eligible for the extended warranty you must supply the requested warranty information to NetComm within 30 days of the original purchase by registering on-line via the NetComm web site at www.netcomm.com.au.
  • Page 40 All manuals and user guides at all-guides.com...

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