AT&T U-Verse Self-Installation Manual page 2

Set up
1
Approximate time: 10 minutes
Begin by setting up the Wireless Gateway and then establishing each service. You will not have TV, Internet, and Voice
service while you're replacing your AT&T U-verse Wireless Gateway.
A
· Unplug the existing Wireless Gateway and Battery
Backup Unit (BBU) from the electrical outlet.
· Set the BBU aside; do not use.
· Refer to Equipment return and recycling on the
back of this guide for recycling of the BBU.
Existing Wireless Gateway Replacement
Wireless Gateway
C
· Remove one connection at a time from the
Ethernet (yellow) ports of the existing Gateway.
· Connect them to the new Gateway.
· If you have a cable connected to the Coax port of
your existing Gateway, disconnect the cable and
connect it to your new Gateway as tightly
as possible.
· The connectors on the back panel of the new
Gateway may be arranged differently, but the
names, shapes and colors will be the same.
Ethernet
Ports
Coax Port
Coax Port
B
· Stand the new Gateway next to the existing Gateway.
· Disconnect the data cable from the existing Wireless
Gateway's green phone line port and plug it into the
green data port on the new Gateway.
D
· Disconnect the phone cord that is connected to the
existing Gateway's Phone Lines 1 & 2 port.
· Connect the phone cord to the new Gateway's Phone
Lines 1 & 2 port.
· Connect the new BBU to the new Gateway's power port.
· Plug the new BBU into a standard electrical outlet
· Turn the power switch on the back of the BBU to the
"on" position.
A Voice Line Splitter is required if you
have two AT&T U-verse Voice lines.
Phone
Lines
1 & 2 Phone Lines
1 & 2
Ethernet
Ports
Power up
2
Your Gateway is now powering up. During this time, the Broadband light will turn red and
the Power light may turn orange.
Wait up to 15 minutes for the indicator lights for Broadband and Service to turn solid green
and the Local Ethernet indicator light to start blinking green.
During this time (up to 15 minutes), do NOT unplug the power cord or the green
data cable, as this can permanently damage the Gateway AND significantly delay
your service activation.
If the Broadband and Service lights do not turn solid green or continue to blink after 15
minutes, see the Having trouble?
You have successfully completed steps 1 and 2 if the Gateway
Power, Broadband, and Service lights are solid green. Reboot
your receivers by holding down the power button for ten seconds.
Go Wi-Fi
3
You will need to complete this step in order to reestablish your Wi-Fi connections. Example:
If you have set a Custom SSID or Wireless Network Key, the replacement Wireless Gateway will be
reset to defaults and any custom settings would need to be reconfigured.
Write down your new Network Name (SSID) and new Wireless Network Key (WPA) to configure a
Wi-Fi device. This information is on the side of your Wireless Gateway. The Network Name consists
of "2WIRE" plus the last three digits of the Wireless Gateway's serial number. Be sure to record this
information in the form below.
Now configure your new
wireless network:
1. Go to your computer's "Wireless
Network Settings" and refresh the
network list. For more information,
visit att.com/wifisupport.
2. Select your Network Name (SSID) from
the list. You may need to scroll through
the list to find your SSID.
3. Enter the 10-digit Wireless Network Key
(WPA) in the Password field to connect
to your network.
4. Connect all your Wi-Fi devices with the
new SSID and new Wireless Network Key.
Stay connected on the go!
AT&T U-verse High Speed Internet service, so you can access the Internet at thousands
of AT&T Wi-Fi Hot Spots across the country . Visit attwifi.com to learn more.
Questions?
Battery Backup Unit
Approximate time: 15 minutes
section on the back of this guide.
Computer or TV
To cable jack
Approximate time: 10 minutes
SN:
For Advanced Configuration: http://192.168.1.254
System Password:
Mac Address:
Wireless Network Key:
Network Name (SSID)
2 W I
R E
10-digit Wireless Network Key (WPA)
Computer or TV
To cable jack
AT&T Wi-Fi Basic is included with your
Go online:
Visit att.com/uversesupport.
3600HGV
Replacement Wireless Gateway
indicator lights on front panel.
Computer or TV
Lights may vary with setup.
To cable jack
WPA
Computer or TV
To cable jack