Frequently Asked Questions - Zte MF60 User Manual

Frequently Asked Questions

Does the MF60 work on boats and cruises?
Q.
The service for the MF60 is provided from land based cellular
A.
towers. While on cruises, mobile hotspot cannot reach cellular
towers. You will have to rely on the Wi-Fi hotspots provided by
the cruise ship during this time.
Q. When does the MF60 go into Sleep Mode? How do I wake it up?
A. If no user connects to the MF60 for over 10 minutes, the device
will enter sleep mode and the LED light will turn off. In the sleep
mode, the Wi-Fi function will be disabled. To wake up MF60,
press and hold the Power button.
How long can I use MF60?
Q.
MF60's standby time is approximately 100 hours and working
A.
time is approximately 4 hours. Please note that the device's
standby and working time are only for reference, and based on
ideal working environment.
How do you do a hard reset on the MF60?
Q.
Please remove the SIM and the battery. Then, plug in the micro
A.
USB cable into the mobile hotspot, and plug the other end into a
computer or a wall socket. After about 15 seconds you should
see "no battery" on the LCD screen. If you do not see "no
battery" please contact us, as this process should reset the
hotspot and make is useable. After the ZTEMF60 Mobile Hotspot
has reset, please reconfigure it (refer to page 11).
What is XCom Global's Fair Usage Policy?
Q.
Fair Usage Policies are implemented by Internet Service
A.
Providers (ISPs) in order to apply a bandwidth cap to a user when
a channel shared by many users becomes overloaded or may
already be overloaded. These caps vary by carrier and the terms
and implementation of the policies are under the ISP's control.
We recommend avoiding certain things that commonly use large
amounts of data: streaming video websites and services, cloud
based backup or online storage applications, and applications
that send or receive data automatically including backup and
update services.
XCom Global cannot always override any application of a Fair
Usage Policy. If you exceed an ISP's Fair Usage Policy, they may
throttle your usage by limiting your data allowance or shutting
down your access for a period of time. This excessive data usage
may not result in any additional costs for your rental, but can
limit your actual data usage.
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