JVC DIAMOND DM65USR User Manual page 59

Roku® Streaming Stick™ ad
Important Product Information
The License Agreement
The Roku and third-party software license terms can be found at: www.roku.com/license. Use of the
Roku® Streaming Stick™ (
those license terms.
One (1) Year Limited Hardware Warranty
Subject to the additional terms and conditions set forth below, Roku provides this Limited
Warranty:
• Only to the person or entity that originally purchased the Streaming Stick from Roku or from one
of its authorized re-sellers or distributors; and
• Only for Streaming Sticks purchased and delivered to the end user within the United States and
Canada.
Limited Warranty
Roku warrants the Streaming Stick hardware against defects in materials and workmanship under
normal use for a period of one (1) year from the date of purchase ("Warranty Period"). If Roku
determines that the Streaming Stick's hardware is defective, Roku will either repair the unit or
replace the unit with either a new or rebuilt Streaming Stick, at its option. If the Warranty Period has
expired or is otherwise not applicable (see Scope and Limitation on Warranty below), we will return
the Streaming Stick to you. More information about this warranty can be found at www.roku.com/
support. THE FOREGOING SETS FORTH ROKU'S SOLE OBLIGATION AND YOUR EXCLUSIVE REMEDY
IN THE EVENT OF ANY BREACH OF THIS LIMITED WARRANTY. Return and Warranty Service Process
Please access and review the online help resources at www.roku.com/ support before seeking
warranty service. To return or obtain warranty service for a Streaming Stick, you must rst obtain a
Return Merchandise Authorization (RMA) number from a Customer Support Representative (CSR) at
Roku. Customer Support
n
) constitutes acceptance of as well as agreement to
Contact information can be found by visiting www.roku.com/support. RMA numbers expire thirty
days from issuance. Roku may attempt to troubleshoot a warranty-related problem prior to issuing
a RMA number. Please be prepared to provide additional information upon request. Once a RMA
number is obtained, you must ship your Streaming Stick, freight prepaid, together with proof of
purchase and all accessories, in either the original packaging or packaging a ording an equal
degree of protection, to the Roku authorized distribution facility identi ed by the CSR. Failure to
return any of the accessories could result in a delay and/or result in an invoice to you or credit to
Roku for the missing accessories. Important: When emailing for a RMA number, please provide
the following information with your request: (a)model number, (b) serial number, (c)problem
description, (d) software version (located in the System Con guration menu), (e) date of purchase,
(f ) place of purchase (reseller or online place of purchase), and (g) return shipping address (P.O.
boxes are not accepted). Scope of and Limitation on Warranty The warranty on the Streaming
Stick is limited to the repair or replacement of defective units as described in the Limited Warranty
section above. This warranty does not cover customer training or education, installation, set up
adjustments, or signal reception problems. This warranty also does not cover any issue related
to the service provided by your Service Provider, including but not limited to service disruption,
changes in service terms, changes in o erings, changes in format, or technical problems. This
warranty does not cover damage due to acts of God, accident, misuse, abuse, negligence,
commercial use or modi cation of, or to any part of, your Streaming Stick.