Limited Warranty - JVC DIAMOND DM65USR User Manual

ON PARTS AND LABOR
This Limited Warranty covers units that are purchased as new and in the United States Only. This
Product is manufactured, distributed, and warranted by AmTRAN Video Corporation (hereinafter
known as "Warrantor") under brand license by JVC KENWOOD Corporation. The Warrantor provides
a warranty to the original purchaser of a new Product against defects in materials and workmanship
for a period of one (1) year of non-commercial usage and ninety (90) days of commercial use. If a
Product covered by this warranty is determined to be defective within the warranty period, the
Warrantor will either repair or replace the Product at its sole option and discretion.
To obtain warranty service, contact our Technical Support:
Visit the Web Site: http://jvc-tv.com/support
Or call our Customer Support and Service Center
PRE-AUTHORIZATION MUST BE OBTAINED BEFORE SENDING ANY PRODUCT TO A DESIGNATED
SERVICE CENTER.
Proof of purchase in the form of a purchase receipt or copy thereof is required to show that a
Product is within the warranty period.
Parts and Labor
There will be no charge for parts or labor during the warranty period. Replacement parts and
Products may be new or recerti ed at the Warrantor's option and sole discretion. Replacement
parts and Products are warranted for the remaining portion of the original warranty or for ninety
(90) days from warranty service or replacement, whichever is longer.
1-855-868-1928

Limited Warranty

Type of Service
Defective Products must be sent to the designated service center to obtain warranty service. The
Warrantor is not responsible for the transportation costs to the service center, but will cover the
costs for return shipping to the customer. PRE-AUTHORIZATION IS REQUIRED BEFORE SENDING ANY
PRODUCT TO A DESIGNATED SERVICE CENTER FOR WARRANTY SERVICE.
Product returned to designated service centers must utilize either the original carton box and
shipping material or packaging that a ords an equal degree of protection. Technical Support will
provide instructions for packing and shipping the covered Product to the designated service center.
Limitations and Exclusions
The Warrantor's one-year limited warranty only covers defects in materials and workmanship. This
warranty does not cover product issues caused by any other reason, including but not limited
to cosmetic damage, normal wear and tear, improper operation, improper voltage supply or
power surges, signal issues, damages from shipping, acts of God, any type of customer misuse,
modi cations or adjustments, as well as installation and set-up issues or any repairs attempted by
anyone other than by an authorized service center. Products with unreadable or removed serial
numbers, or requiring routine maintenance are not covered. This one year limited warranty does
not cover Products that are sold "AS IS", "Open Box", "FACTORY RECERTIFIED", or by a non-authorized
reseller.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED ABOVE. ANY
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY.