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Summary of Contents for avertX HDIP
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Page 1: User Manual
HDIP High Definition Network Video Recorder User Manual NV80 - 8 Channel Recorder NV160 - 16 Channel Recorder... - Page 2 AVERTX be liable for any direct, consequential, incidental, special, punitive, or other damages whatsoever (including without limitation, damages for loss of business profits, business interruption or loss of business information), even if AVERTX has been advised of the possibility of such damages or whether in an action, contract or tort, including negligence.
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Page 3: Important Safeguards
10. Object and Liquid Entry Points – Never insert foreign objects into the recorder, other than the media types approved by AvertX, as they may BATTERY EXPLOSION touch dangerous voltage points or short-out parts that could result in a fire or electrical shock. - Page 4 HANDLING MOISTURE CONDENSATION Please retain the original shipping carton and/or packing materials supplied Moisture condensation damages the recorder. Read the following with this product. To ensure the integrity of this product when shipping or information carefully. moving, repackage the unit as it was originally received from the Moisture condensation occurs during the following cases: manufacturer.
- Page 5 CAUTION RACK MOUNT INSTRUCTIONS Elevated Operating Ambient – If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer.
- Page 6 USERS OF THE PRODUCT ARE RESPONSIBLE FOR CHECKING AND COMPLYING WITH ALL FEDERAL, STATE, AND LOCAL LAWS AND STATUTES CONCERNING THE MONITORING AND RECORDING OF VIDEO AND AUDIO SIGNALS. AVERTX SHALL NOT BE HELD RESPONSIBLE FOR THE USE OF THIS PRODUCT IN VIOLATION OF CURRENT LAWS AND STATUTES.
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Page 7: Table Of Contents
TABLE OF CONTENTS PREFACE ..............................................14 About this Guide ........................................14 Technician Notes ........................................14 ONE: INTRODUCTION ..........................................15 Product Description ........................................ 16 Features ..........................................16 Basic Setup ..........................................17 Password Protection ....................................... 17 TWO: CONNECTIONS ..........................................18 Front Panel ..........................................19 Front Panel ........................................ - Page 8 Connecting an IP Camera ....................................27 Connecting to a Network ....................................27 Connecting an Alarm/Sensor Input .................................. 27 Connecting a Relay Output ..................................... 27 Turning on the Recorder ......................................27 First Time Power On ....................................... 27 Normal Power On ......................................27 Turning off the Recorder ......................................
- Page 9 Users ............................................33 Password Protection ....................................... 33 Auto Logout ........................................34 Account Setup ......................................... 34 Configuring and Modifying a User Account .............................. 34 Permissions Setup ......................................34 Load Default Settings ...................................... 35 Network ..........................................35 System Name ........................................35 Camera Info ........................................35 LAN Setup ........................................
- Page 10 Show System Name in Live ..................................... 48 Info ............................................49 Software Upgrade ......................................49 Update the Firmware on Your HDIP Recorder ............................49 Remotely Update the Firmware on Your HDIP Recorder ......................... 50 FPGA Upgrade Via Local Device ..................................50 System Log ........................................50...
- Page 11 Operation Log ........................................50 FIVE: OPERATION ............................................51 Login ............................................52 Change the Admin Password ..................................52 Adjust Permission Level Requirement for Menu Access ..........................52 Live Display ..........................................53 Channel Selection ......................................53 Display Mode ........................................53 Sequence ........................................53 Presets ..........................................
- Page 12 Connecting to the Recorder on a Local Area Network ..........................64 Connecting to the Recorder from a Remote Location ..........................65 Accessing your AvertX IP Camera .................................. 65 Connecting to the Recorder on a Local Area Network ..........................65 Connecting to the Recorder From a Remote Location ..........................66 Using Mobile Apps ......................................
- Page 13 AvertX Remote for Mac ......................................72 Product Description ......................................72 Features .......................................... 72 System Requirement ....................................... 72 Downloading AvertX Remote ..................................72 Using AvertX Remote ...................................... 72 Connect to Your Recorder ..................................72 Editing a Recorder....................................72 Deleting a Recorder ....................................73 Viewing Multiple Recorders ..................................
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Page 14: Preface
ABOUT THIS GUIDE Warning Only authorized technicians trained by AvertX should attempt This manual is to be used as a reference for setting up the AvertX HDIP to repair this recorder. All troubleshooting and repair network video recorder, and for troubleshooting any problems you might procedures indicated in this manual are to be used only for encounter. -
Page 15: One: Introduction
ONE: INTRODUCTION Product Description Features Basic Setup Password Protection 3222AD... -
Page 16: Product Description
Multiple users (up to four at one time) may connect through the internet for live viewing, digital search, and even camera control. With the latest advancements included in the HDIP software, searching your video archive is a snap. -
Page 17: Basic Setup
PASSWORD PROTECTION With these basic quick start instructions the recorder is configured to The HDIP network video recorder does not require user authentication record, can be accessed remotely over the local network, and secured by default. However, AvertX strongly recommends securing your HDIP against unauthorized logins. -
Page 18: Two: Connections
TWO: CONNECTIONS Front Panel Rear Panel Remote Control... -
Page 19: Front Panel
FRONT PANEL Front Panel Alarm LED Record LED Power Button/ Power LED Indicator Network LED 3222AD... -
Page 20: Rear Panel
REAR PANEL AvertX has produced two versions of HDIP recorders, which can be differentiated by their part numbers. To find the part number of your recorder, locate the product sticker, either on the side of your recorder, or on the bottom. If your part number contains the letter A, refer to the RevA connection diagram. -
Page 21: Remote Control
REMOTE CONTROL Setting the Remote Controller ID Unit ID and Remote Control Number To use the included remote controller, each recorder needs a unique Unit ID number that corresponds with a Remote Control number. Use this for reference. Unit ID Remote Control ID select Channel... -
Page 22: Assign A Unique Unit Id On The Recorder
USB Mouse Assign a unique Unit ID on the recorder Right-click on the Live screen and click Menu. Your AvertX HDIP recorder comes with Click System. a USB mouse that can be connected to Select Basic/Advanced Setup Mode and click Advanced. -
Page 23: Onscreen Menu Bar
Onscreen Menu Bar USB Keyboard The Onscreen Menu Bar will display two menu buttons when A USB keyboard can be connect to the USB port on either the front you move the mouse pointer over the Menu Bar: Channels and panel or the rear panel of the recorder. - Page 24 Direct Control of Recorder Functions You can also use a USB keyboard to directly access functions on your recorder. Use this diagram and table for reference: PLAY/ EXIT BACKUP DISPLAY PAUSE MENU SEARCH STOP CH10 BACKSPACE CH11 CH12 CH13 CH14 CH15 CH16 ENTER...
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Page 25: Three: Installation
THREE: INSTALLATION Connection Guide Turning On the Recorder Turning Off the Recorder 3222AD... -
Page 26: Connection Guide
CONNECTION GUIDE Monitor Setup The recorder has the following connections available to attach a Power Setup monitor. WARNING: To reduce the risk of electrical shock or HDMI Output To TV / Digital Display damage to the equipment: Do not disable the power grounding plug. The grounding plug is an important safety Connect to an analog feature. -
Page 27: Connecting An Ip Camera
First Time Power On connect an IP camera, plug the network cable into the desired channel on the back of the recorder. The HDIP has a built-in PoE switch, which means that power is supplied to your camera over the network cable, so Connect cameras using the provided network cables. -
Page 28: Four: Setup
FOUR: SETUP Basic/Advanced Setup Mode Main Menu System Users Network Cameras Schedule Alarms Display Info... -
Page 29: Basic/Advanced Setup Mode
Right-click the Live screen and click Menu. Click System. Your AvertX recorder can be set to either Basic or Advanced Setup Select Basic/Advanced Setup Mode and click Advanced. Mode. Basic Setup Mode allows you to make a limited number of changes to the configuration. -
Page 30: System
Free Size – This is the available storage space on the hard drive. action. Close Internal Disks. Avail. Rec Time – Your AvertX HDIP is set up for circular data storage, which means that new video will record over old video after a certain period of time. -
Page 31: Data Protection
Data Protection Network Time Protocol Setup This option allows you to lock the data of specified alarm events. Event Using a network time protocol allows you to ensure that your recorder is video protected here will not be deleted or overwritten. keeping accurate time in coordination with other time-sensitive devices. -
Page 32: Mouse Sensitivity
You can export configurations from your HDIP recorder to backup slower the mouse pointer will move. The default sensitivity setting is settings, or for use in another HDIP recorder using a USB drive. 70%. Plug a USB drive into the USB port and then click Export Configuration. -
Page 33: Power Key Privilege
There are four options to choose The Users menu allows you to manage password protection, user from: accounts, passwords, and permissions settings. The HDIP network recorder provides eight built-in user accounts. You can customize the username, password, and privilege level for seven of these accounts. -
Page 34: Auto Logout
Auto Logout Permissions Setup You can configure your recorder to automatically log out a user after a Permissions Setup allows you to modify the privilege level required to specified period of inactivity. Click Auto Logout and select the number access menu options and features of the recorder. of seconds of inactivity you want to elapse before the recorder logs the To enable privilege requirements for any option, set it to a selected user out. -
Page 35: Load Default Settings
Caution There is no confirmation message; selecting Yes will instantly reset Users menu settings. System Name Name your HDIP recorder in order to be able to identify it when accessing it remotely. Click System Name. Use the on-screen keyboard or a USB keyboard to type a name for your HDIP recorder. -
Page 36: Lan Setup
Host Name, DDNS Account, and DDNS password can be found on the • Dynamic Domain Naming System (DDNS) Installation and DNS – Specify the DNS of the network you are connecting to Activation insert included in your HDIP packaging. the recorder. Network Restart Click DDNS Setup. -
Page 37: Poe Pnp
E-Mail Management Power Over Ethernet Plug ‘n’ Play (PoE PnP) allows your recorder to Your HDIP recorder can send you messages via e-mail, alerting you of supply power to your cameras over the Ethernet cables used to connect alarm events. Messages can be sent to up to three different addresses. -
Page 38: Cameras
An SMTP server makes it possible for your recorder to send e-mail messages. You MUST have an SMTP server in order for the e-mail function of the HDIP system to work. If you are Use the CAMERAS menu to manually connect cameras and configure unsure of the information for your SMTP server, contact your camera channel settings;... -
Page 39: Ip Camera Hidden
You can use Connection Setup to control what functions of your camera The camera footage will continue to be saved to the recorder and can your HDIP unit has access to, as well as set up the kind of compression be accessed by users with the proper privilege level. -
Page 40: Device Setup
Shutter Speed. Stream Settings White Balance Your AvertX cameras are capable of dual streaming, which means they Different light sources produce different colors of light, which can affect can send two different streams of video at different resolutions. You your image and make it seem too orange, too green, or too blue. Use... -
Page 41: Activated
Copy Settings Rotate a Camera Video Image If your camera is installed on a wall or table top the image may appear You can copy the settings to be used on another channel. To do so, to be upside down. Rotate the camera video image using the recorder Enable PnP must be set to Off, and Activated must be set to No. -
Page 42: Schedule
Schedule Setup SCHEDULE Schedule Setup allows you to define the start and end time for day, Use the Schedule menu to configure quality and frame rate for normal night, and weekend recording schedules. and motion/event recording, and set up a recording schedule. Day and Night Schedule You can set different qualities of recording for different times of day, depending on your needs. -
Page 43: Per Camera Configuration
Per Camera Configuration ALARMS Per Camera Configuration allows you to set the specific frame rate and Use the Alarms menu to configure how the recorder will respond to image quality for each camera for normal recording and during an alarm alarm events. -
Page 44: Per Channel Configuration
These steps outline the process of installing a sensor for a door that screen. should normally be closed. In this scenario, your recorder will log Your HDIP recorder will log this Sensor event each time the door is Sensor events. To enable your HDIP recorder to record when the door opened. -
Page 45: Alarm Out
When Motion Detection is enabled, the recorder will request motion refer to the documentation for your alarm from your alarm detection information from the camera. All AvertX cameras have motion manufacturer. detection enabled by default, and the motion detection function on the camera can be configured using your HDIP recorder. -
Page 46: Motion Detection Setup
Motion Detection Setup Event Trigger Preset Set up the motion detection area, detection level, and sensitivity level Use this item to set a PTZ camera to move to a predefined point when for each camera. an alarm event occurs. This function will only work with PTZ cameras. Detected Area Setup Click Event Trigger Preset. -
Page 47: Display
DISPLAY Monitor Image Controls You can adjust the image on your monitor using the monitor image Use the Display menu to change the video output display settings. controls. To adjust a setting, click Num next to the item you want to adjust, and then set the number in the field to your desired setting. -
Page 48: Monitor Schedule
Monitor Schedule Date/Time Display Monitor Schedule allows you to configure a custom sequence order to Date/Time Display allows you to set the display of the time and date on the live screen to be shown in one or two rows, or to be turned off. Click be displayed when the main display has been set to sequence single channels. -
Page 49: Info
Network menu). A message will appear, instructing you to shut down and unplug the HDIP recorder. Shut down and unplug the recorder, then plug it Hardware – Displays the hardware version of the recorder. back in and restart it. -
Page 50: Remotely Update The Firmware On Your Hdip Recorder
NV160-P2B Click Export. Note The firmware file contains firmware for several HDIP recorder models. You must select the appropriate version to install Note The system log will automatically be exported to the connect based on the model of your recorder. The model number of USB device as a text file. -
Page 51: Five: Operation
FIVE: OPERATION Login Live Display Call Monitor Display Search Export Backup Viewer Save and Load Settings 3222AD... -
Page 52: Login
To log in to your By default, the HDIP system is set to allow only the Administrator to recorder, you will need to have a user name and password assigned by access the menu. -
Page 53: Live Display
LIVE DISPLAY • 9 Channel (3x3): - The recorder will sequence through channels 1-9 in the first view, then channels 8-16. This sequence mode is only available on 16 channel models. Live Display is the default mode of the recorder. After startup the recorder will load to the Live Display. -
Page 54: Calling A Camera Position Preset
Calling a Camera Position Preset Non-Decoding Mode You can command a PTZ camera to go to any preset you have already Non-Decoding Mode stops the HDIP recorder from actively decoding configured. the live video on the selected channels. Decoding H.264 video is very resource-intensive, and this function can be used to stop the recorder Click the channel of the camera you want to work with. -
Page 55: Search
SEARCH Timeline Timeline increments Return to Channel Playback Search select controls Save Return to Live Use the timeline on the playback bar to select recorded video to review. The yellow area on the bar indicates recorded video, and the red area on the bar indicates an alarm event. You can skip to The Search function allows you to find video to export or playback. -
Page 56: Review Calendar To Select Date And Time To Play
Review Calendar to Select Date and Search By Event Time to Play You can also search by alarm, motion, video loss, or other pre- In the Search menu, click Calendar Search. configured events. The calendar will display highlighted dates if there is recorded data. Click Search in the right-click menu or on the on-screen menu bar. -
Page 57: Backup/Export Video
Note Export size is limited to 8GB per export, regardless of the space available on the drive. To save more than 8GB, AvertX recommends saving your video in multiple exports. Connect a USB thumb drive or external hard drive to the front panel of the recorder. -
Page 58: Backup Viewer
Note Backup Viewer is only compatible with Windows PCs. Your AvertX camera channels are displayed with an aspect ratio of 16:9 by default. To manually change the aspect ratio of your screen, click 4:3. Click 4:3 a second time will return to the 16:9 ratio. -
Page 59: Save Or Load Settings
SAVE OR LOAD SETTINGS Import Configuration You can import configurations from another HDIP recorder using a USB The configuration settings for your recorder can be exported to and drive. imported from a USB storage device. Plug the drive into a USB port. -
Page 60: Six: Remote Connection
SIX: REMOTE CONNECTION Introduction to Remote Connection Remote Connection Setup Using the Remote Software AvertX Remote for Mac... -
Page 61: Introduction To Remote Connection
INTERNET personal computers, or laptops. AvertX also offers apps that allow you to access your video with a tablet or smartphone. Before setting up and using remote software, be sure you have installed and configured your HDIP system. -
Page 62: Remote Connection Setup
REMOTE CONNECTION Static IP Address SETUP If you are using a DDNS account to access your recorder remotely, or have an IP address, Netmask, Gateway, and DNS you want to use other than that assigned by DHCP, follow these instructions. If you are unsure, contact your system administrator, or leave DHCP set to On. -
Page 63: Ddns Setup
Port Forwarding on the router. In this case you must call your ISP and have them complete the port forwarding. The default port (80) of the HDIP recorder will need to be forwarded to the internal IP address of the recorder itself. -
Page 64: Configure Your Recorder
Remote Workstation Right-click the Live screen and click Menu. Click Network. You can connect to your HDIP recorder on your own local network Click Web Port. (LAN), or from a remote location over the Internet. As a rule of thumb, if... -
Page 65: Connecting To The Recorder From A Remote Location
Your camera uses an address based on the IP address of the HDIP If you are using the Web Viewer for the first time, you will be asked recorder, starting with port 81. -
Page 66: Connecting To The Recorder From A Remote Location
Connecting to the Recorder From a Downloading an App Remote Location To install AvertX GO! on your device, you will need to have a valid account with either the Google Play Store (for Android devices), or Open Microsoft Internet Explorer. -
Page 67: Using The Remote Software
USING THE REMOTE Camera Display Divisions SOFTWARE The camera display division buttons allow you to choose the desired display view. Options include 2x2 and 3x3. When you have connected to your recorder from a laptop or PC, you can operate the functions using the Remote Software. To access your Bandwidth Select recorder using the browser based remote software, you must use Internet Explorer... -
Page 68: Remote Software Live Screen
Remote Software Live Screen Configuration Menu Backup Viewer Link Event Search Snapshot Playback Record Bandwidth Ratio Live Screen Smooth Disk information Logout Audio Controls Channel Selection Camera Display... -
Page 69: Download Backup Viewer
Download Backup Viewer Playback Recorded Video Click Search. The Backup Viewer link allows you to download the proprietary player Change the date and time of the Start field to the desired time (or software. When you click this button you will be prompted to save or move the left-hand ‘Start’... -
Page 70: Configuration (Setup Menu)
Configuration (Setup Menu) Event List Configuration allows you to access the recorder setup menu. Please Event List allows you to search based on event recorded video. Each refer to the Setup chapter in this manual for a complete description of event can be downloaded or reviewed in playback. -
Page 71: Health
Your AvertX camera channels are displayed with an aspect ratio of 16:9 Use the channel select buttons to view a single PTZ camera to enable by default. To manually change the aspect ratio of your screen, click the onscreen pan-tilt-zoom controller. -
Page 72: Avertx Remote For Mac
To download the software, open the Internet browser on your Mac and Product Description go to the Mac App Store. Search for AvertX Remote, and then download the software, following the instructions provided. Once it is downloaded, locate the program in Launchpad, and click to start the AvertX Remote allows you to access, search, and playback video program. -
Page 73: Deleting A Recorder
To delete a recorder, select the recorder in the list, and then click the Trash icon. Viewing Multiple Recorders You can connect to up to 9 HDIP recorders simultaneously using AvertX Remote for Mac. Double-click the recorders in your list to connect. -
Page 74: Viewing Live Video
Viewing Live Video Once you have connected to your HDIP recorder, you can control the channels you view, your bandwidth usage, and view camera information. View multiple DVR list recorders Add, Edit or Delete a recorder Viewing area Channel select... -
Page 75: Playback
Playback To playback recorded video, click Playback. To control PTZ functions, you must view your PTZ camera full screen, Set the Start Time and End Time of the video you want to view (be and the camera must be an IP PTZ camera. sure you set your desired date as well as the time). -
Page 76: Appendix A: Additional Camera Configuration
APPENDIX A: ADDITIONAL CAMERA CONFIGURATION Using Cameras from Other Manufacturers Using an External PoE Switch Accessing Your Camera Using Your Local Network... -
Page 77: Plug'n'play And Power Over Ethernet
Ensure that Activated is set to Off. OVER ETHERNET Click Device Search. Once the HDIP unit has located your devices, the brand, model, The AvertX HDIP recorder is equipped with an on-board Power over and IP address of each camera on your system will appear. -
Page 78: Using An External Poe Switch
A list of devices connected to your network will appear. Click on the device you want to use for this camera channel. If your camera is installed more than 300 feet away from the HDIP recorder, you will need to connect it to an external PoE Switch in order to relay power to your camera. - Page 79 © 2014 AvertX All rights reserved. No part of this publication may be reproduced by any means without written permission from AvertX. The information in this publication is believed to be accurate in all respects. However, AvertX cannot assume responsibility for any consequences resulting from the use thereof. The information contained herein is subject to change without notice.
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