Table of Contents
Advertisement
IP Control Unit
Installation Guide
Revision 1.0 Dated 20 June 2005
A.1
I have connected my Control Unit but can't see it in Site Manager®
Check that the link light is lit, if not then check that the network cables are securely located at each
•
end. Try replacing the network cable.
If you are connecting directly, have you used a crossover cable or if connecting to a switch, have you
•
used a crossover cable when a normal patch cable is required.
Do you have multiple network adapters in your PC, try disabling all other network adapters so that
•
the one connected to the IP interface is the only one available.
A.2
The Control Unit has not picked up the correct IP address via DHCP
The DHCP request has failed, reset the power to the interface and try again.
•
Check with the network administrator as to whether or not the MAC address of the interface needs to
•
be registered with the DHCP server before it will assign it an address.
A.3
The 'link' light does not light when the network cable is inserted
Try using a different cable, there may be a broken wire in it.
•
Check the network port by plugging in a PC to make sure the network port works and is patched
•
through correctly.
Is the power light illuminated on the Control Unit? If it is not then try replacing the power supply.
•
A.4
Why is the 'link' light red sometimes?
The link light shows red during the interfaces initial setup whilst it is auto negotiating the connection
•
speed available to the network.
The link light's colour signifies the connection speed, a 100Mbs full duplex connection will show as
•
green whilst a 10Mbs connection or a half duplex connection will show as red.
Tel: +44 (0)1442 242 224
E-Mail: technical@procon.co.uk
Appendix A – Troubleshooting
- 11 -
www.procon.co.uk
Advertisement
Table of Contents
