1. Manuals
  2. Brands
  3. ZyXEL Communications Manuals
  4. Gateway
  5. 400
  6. User manual

ZyXEL Communications Gateway 400 User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
User Guide
Gateway 400

Advertisement

Table of Contents
loading

Related Manuals for ZyXEL Communications Gateway 400

Summary of Contents for ZyXEL Communications Gateway 400

  • Page 1 User Guide Gateway 400...
  • Page 3 Welcome Dear customer, On the following pages we would like to familiarize you with the features of your new Gateway 400. Please make sure that you definitely read the included Important Notes Quick Start Guide in any case. Functionality of your New Gateway 400...
  • Page 4 Symbols and Notational Conventions Notational Conventions Example Bold font is used denote fields and titles of screen dialogs, connec- Save tions at the Gateway 400 as well as LEDs and buttons Cancel Setup Assistant LAN3 Paths, folder names and file names...

  • Page 5: Table Of Contents

    Fixed IP Address ..............11 Your Gateway 400........12 Indicators and Ports on the Front Panel .
  • Page 6 5.6.2 USB ................33 5.6.2.1 Devices.
  • Page 7 Index ..........65...

  • Page 9: Before You Start

    For surfing and making phone calls, you need an ADSL/VDSL2 connection (unlocked by your ISP).  To connect the Gateway 400 to the network device (e.g., switch, computer, NAS, server), the net-  work device must be equipped with an Ethernet port (no less than 10/100 Mbps, 1 Gbps for op- timum speed).

  • Page 10: Safety Information

    Computer Settings In order to enable your computer to automatically connect to the Gateway 400, please check your LAN settings. The LAN connection on your computer must be set to Obtain an IP address au- tomatically (DHCP).

  • Page 11: Network Settings

    If the DHCP server is disabled, you will need to assign a fixed IP address to connect your computer to the gateway. This IP address depends on which LAN port of the Gateway 400 is used. Change the LAN settings on your computer as follows:...

  • Page 12: Your Gateway 400

    Gateway 400 User Guide | Your Gateway 400 Your Gateway 400 Indicators and Ports on the Front Panel RJ45 sockets or clamps for connect- ing a telephone system or ISDN telephones RJ45 sockets for network devices (e.g., computers) USB host for USB devices RJ45 socket for WANoE connection or third network device.
  • Page 13 Your Gateway 400 | Gateway 400 User Guide Meaning of the LEDs (Contd.) Name Color Status Meaning green on/off Internet connection established. /No Internet connection established. flashing Internet data traffic. flashing An error occurred. VDSL/ADSL green ADSL connection is active.

  • Page 14: Indicators And Connectors On The Rear Panel

    Restarting the Gateway 400 on page 15 5 s - 15 s Restore factory defaults  Resetting the Gateway 400 to the Factory Default Settings on page 15 > 15 s Additional reset actions (only if requested by customer support) ...

  • Page 15: Restarting The Gateway 400

    Resetting the Gateway 400 to the Factory Default Settings If you want to completely reconfigure the Gateway 400, or if the owner of the Gateway 400 chang- es, you can delete all the settings made by restoring the factory default settings.

  • Page 16: Installation

    230V outlet. Turn on the gateway by pressing the rocker switch next to the power cable connector. The PWR LED starts flashing, first in red and then in green. The Gateway 400 will be operational after approx. 2 minutes.
  • Page 17 "Installation diagram for S0 bus" on page 18. Note The ISDN interfaces of the Gateway 400 support the Restricted Power Mode. This may reduce the functionality of ISDN telephones (e.g., no permanent display) or cause some telephones to not behave as expected (e.g., signaling of all incoming calls, regardless of the configured MSN).

  • Page 18: Installation Diagram For S0 Bus

    1a 1b 2a 2b 1a 1b 2a 2b 1a 1b 2a 2b Pin 3 Pin 4 Pin 5 IAE socket IAE socket IAE socket Pin 6 Figure 3 Installation diagram for S Note In the Gateway 400, the terminating resistors are already integrated.
  • Page 19 Max. 12 sockets and 8 terminal devices. Used only in point-to-multipoint mode. Extended passive bus Distance between terminal device and Gateway 400: max. 1000 meters. Only one terminal device can be connected (point-to-point connection). Used in point-to-point or point-to-multipoint mode; in special cases, with only one terminal (default).

  • Page 20: Setup

    Chapter 1.4, page Carrier Detection You can use the Automatic area configuration for the initial startup of the Gateway 400; it is initi- ated automatically immediately after switching on the Gateway 400. The message “The carrier de- tection is in process“ will appear in the Overview screen dialog of the Gateway 400. This indicates that your Internet connection is being configured automatically and should be available after a maximum of 5 minutes.

  • Page 21: Configuration

    Menu  The individual menu items open screen dialogs, which allow you to change the Gateway 400 settings. The menu items are grouped by function and may be subdivided into submenus. Chapter 5, Configuration, on page 21 scribes each menu item of the Gateway 400 in detail.

  • Page 22: Overview

    Language setting - Switch between ENglisch or DEutsch (German) Access protection status - Logout to exit the configuration dialog. Overview This section gives you an overview of the most important settings for the Gateway 400. CONNECTION  Status of the DSL or WANoE line.

  • Page 23: Dsl

    Configuration | Gateway 400 User Guide 5.3.1 Monitoring Index This screen provides status information about the Monitoring Index of your DSL connection. 5.3.2 Spectrum This screen shows graphic representations of the signal-to-noise ratio, the bit allocation and the at- tenuation of the DSL line signal.

  • Page 24: Dynamic Dns

    Internet connection to be set up from the home network. You can also connect to the Inter- net via any computer or router connected to the Gateway 400 even if that computer or router is configured to use another ISP for Internet access.

  • Page 25: Dns Relay

    Can only be enabled if DNS Relay has also been enabled. In this case, the Gateway 400 caches the DNS responses and uses them to respond to further requests by the same (or any other) network device without querying the DNS again.

  • Page 26: Telephony

    By default, SIP uses en-bloc dialing. This dialing method first collects all the digits of the number to be dialed and then transmits the entire number en bloc. Alternatively, the Gateway 400 provides the option of Overlap Dialing according to RFC 3578, which tries to accelerate connection setup by attempting to dial partially entered, incomplete numbers while digits are being entered.

  • Page 27: Voip Provider

    Configuration | Gateway 400 User Guide Speed Dialing  On entering the phone number of a subscriber, the actual call will be initiated about 4 seconds after the last digit has been entered. If Speed Dialing is activated, and the call number is entered more than once, the call will be initiated immediately after the last digit has been entered.

  • Page 28: Voip Services

    Gateway 400 User Guide | Configuration Select provider: Select the desired VoIP provider (Internet telephony provider) from one of the pre- configured VoIP providers listed here. New providers can be set up under VoIP Pro- vider. See "VoIP Provider" on page 27.

  • Page 29: Isdn

    See "Installation diagram for S0 bus" on page 18. Interface: In this drop-down list, you can select the ISDN interface of the Gateway 400. Group membership: The group membership enables multiple ISDN lines to be combined into a group.

  • Page 30: Network

    5.6.1 The Gateway 400 allows you to use network addresses in one of two possible formats: the proven 32-bit legacy format Internet Protocol Version 4 (IPv4) or the new 128-bit format Internet Protocol Version 6 (IPv6). It is up to you to decide which protocol you want to use, depending on the individ- ual circumstances.
  • Page 31 DHCP server automatically assigns network addresses. Only one DHCP server must be active in your network (in this case, Gateway 400). Please ensure that no more than one DHCP server is enabled and that all other devices are set to obtain their IP ad-...

  • Page 32: Static Routing

    In IP networks, an IP address is used for this purpose. It ensures that the individual IP packets reach their proper destination. The IP Address and the Subnet Mask specified here are used to address the Gateway 400 in the net- work.

  • Page 33: Usb

    You can connect up to 16 USB devices via an additional USB hub (with its own power supply). After connecting the USB device to the USB port of your Gateway 400 and clicking Refresh, the USB device will appear in the table Current USB Device Status.

  • Page 34: Additional Features

    Firewall  The Gateway 400 features a built-in Firewall to protect your home network and your Internet access against unauthorized use. This firewall offers a comprehensive set of security settings to restrict In- ternet access from the outside; it reduces the risk of hacker attacks and protects your network against many common vulnerabilities and exposures.

  • Page 35: Schedule Rule

    Automatically refresh provider prefix: (only valid for IPv6) If the computers on your local network have IPv6 addresses, these consist of a local part and a provider prefix. This prefix is assigned to you and can be updated automatically by the Gateway 400. Client PC Description: Enter a name for the rule.

  • Page 36: Zone Configuration

    Network Address Translation replaces the local IP address of the network device with the public IP address of the Gateway 400. This is required, for example, if the network device has a private IP and you want to communicate with servers on the Internet.
  • Page 37 Automatically refresh provider prefix: (only valid for IPv6) If the computers on your local network have IPv6 addresses, these consist of a local part and a provider prefix. This prefix is assigned to you and can be updated automatically by the Gateway 400. Computer: Enter the IP address of the network device in your home network (LAN).

  • Page 38: Trigger Ports

    Note The Gateway 400 is intended to be used for the initiator mode (as a VPN client). All set- tings in this screen dialog must match the settings in the responder (server).

  • Page 39: System

    Configuration | Gateway 400 User Guide System This screen displays a summary of the system settings and version information of the Gateway 400. 5.8.1 Protocol Stack The Protocol Stack Editor enables you to easily edit the current network setup. Even the IP address of the Gateway 400 is defined here.
  • Page 40 Gateway 400 User Guide | Configuration Layer 2: Select Layer 2 in this column for the physical interface specified under Physical. You can then specify the details for this by using the Pencil icon . The “+” symbol can be used to expand the Layer 2 stack level. For more information, see...
  • Page 41 Configuration | Gateway 400 User Guide With UBR (Unspecified Bit Rate), the bandwidth not used by other QoS features is used for  transmission. There are no specific requirements. Consequently, no bandwidth is reserved with UBR. With CBR (Constant Bit Rate), a fixed bandwidth is used for transmission.

  • Page 42: Access Protection

    5.8.3 System Time The date and time of the Gateway 400 can be automatically synchronized with a time server or en- tered manually. The device is factory set for automatic synchronization, which also takes automatic changes for daylight saving time taken into account.

  • Page 43: Reset Device

    42). If you cannot access the user interface of the Gateway 400 or if you have forgotten your password, you can also restart or reset the device by pressing the Reset button on the Gateway 400. Please re- fer to...

  • Page 44: Firmware Update

    The firmware update interrupts all ongoing telephone calls and Internet connections. If your network provider of the Gateway 400 has sent you a new file for a manual firmware update or if you have downloaded a new version from the Internet, you can import this via the user inter- face.

  • Page 45: Cwmp

    Configuration | Gateway 400 User Guide 5.8.10 CWMP 5.8.10.1 ACS Configuration CWMP (CPE WAN management protocol) is a transport protocol. It is used to transfer configuration data from an Auto Configuration Server (ACS) to customer premises equipment (CPE) via a broad- band connection.

  • Page 46: Diagnostics

    Diagnostics This screen is used for service purposes. 5.8.12.1 System Messages This screen shows the system messages of the Gateway 400. This information is used for detecting and diagnosing irregularities in the behavior of the Gateway 400. 5.8.12.2 Packet Tracer Here you can activate packet tracing for all device interfaces and save the trace information to a file.

  • Page 47: 2Class Creation

    Configuration | Gateway 400 User Guide 5.8.13.2 Class Creation If you want to set up QoS for your local network, click New. The overview shows previously config- ured QoS settings. To edit a QoS setting, click on the respective pencil icon at the end of the over- view.

  • Page 48: Frequently Asked Questions

    I cannot access the user interface of the Gateway 400. Please check if the connection between your computer and the Gateway 400 is OK. One of the LAN LEDs (LAN1 or LAN2) or the WLAN LED should be lit or blinking rapidly.
  • Page 49 Frequently Asked Questions | Gateway 400 User Guide Select the option Use the following IP address. Then enter the following:  IP address 192.168.100.100 (if the Gateway 400 has the address 192.168.100.x) Subnet mask 255.255.255.0 Click OK. Under Windows XP Click on Start ->...

  • Page 50: Legal Notices

    Gateway 400 User Guide | Legal Notices Legal Notices GNU General Public License Some of the software used in ZyXEL products is subject to the so-called “GNU General Public License.” In accordance with the provi- sions of this license, you can continue to use the software that we publish. Please note, however, that we do not assume any liability or provide any warranty for the software released by us under the “GNU General Public License”...
  • Page 51 Legal Notices | Gateway 400 User Guide 2. Basic Permissions. c) Convey individual copies of the object code with a copy of the written offer to provide the Corresponding Source. This alternative is allowed only occasionally All rights granted under this License are granted for the term of copyright on the and noncommercially, and only if you received the object code with such an offer, Program, and are irrevocable provided the stated conditions are met.
  • Page 52 Gateway 400 User Guide | Legal Notices e) Declining to grant rights under trademark law for use of some trade names, In the following three paragraphs, a “patent license” is any express agreement or trademarks, or service marks; or commitment, however denominated, not to enforce a patent (such as an express permission to practice a patent or covenant not to sue for patent infringement).

  • Page 53: Disposal

    Legal Notices | Gateway 400 User Guide 16. Limitation of Liability. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FIT-...
  • Page 54 Gateway 400 User Guide | Legal Notices...

  • Page 55: Technical Data

    Technical Data | Gateway 400 User Guide Technical Data Interfaces 3PTY  WAN port  64k (Clear Channel)  VDSL2/ADSL2 - interface  Voice Activity Detection,  VDSL2 ITU-T G.993.2 Comfort Noise Generation  Frequency plan: 998 (997), Echo compensation: G.168-compatible ...
  • Page 56 Gateway 400 User Guide | Technical Data Networking 2/3 Gigabit Ethernet Ports (LAN) Voice priority   DHCP Client/Server IEEE 802.1p, IEEE 802.1Q   PPPoE Client (Multi-Session) 4096 VLANs (tag insertion/deletion)   VLAN, secondary IP   General Data ...

  • Page 57: Passwords

    Passwords | Gateway 400 User Guide Passwords You can record the user names, passwords, etc., which were assigned for your Gateway 400 here for later reference at a glance. Attention Please protect this information carefully against unauthorized access! Note! My Gateway 400 user name and password for access protection.
  • Page 58 Gateway 400 User Guide | Passwords Note! More Notes:...

  • Page 59: Glossary

    Access protection Access protection prevents unauthorized access to the configuration inter- face of the Gateway 400 through the use of a user name and password. You should change the default password as soon as possible after receiving the Gateway 400. The password must consist of at least 5 alphanumeric charac- ters (a-z, 1-9).
  • Page 60 DynDNS DynDNS (Dynamic Domain Name Server) is an Internet service that allows the Gateway 400 to be always accessed from the Internet under a fixed name even though the assigned public IP address of the Gateway 400 may be changed by the provider on dialing up to the Internet.
  • Page 61 Each IP address can occur once (i..e, must be unique) within a network. The Gateway 400 allows you to use network addresses in one of two possible formats: the proven 32-bit legacy format Internet Protocol Version 4 (IPv4) or the new 128-bit format Internet Protocol Version 6 (IPv6).
  • Page 62 Online Online identifies an active connection. Password protection, You can change the password for the user interface of the Gateway 400 in the configuration System/Password menu. Make sure that you always do this after you first connect the Gateway 400 in order to prevent unauthorized access to the Gateway 400.
  • Page 63 Reset is a process to restore an electronic device to a predefined state. Reset Device You can reset the Gateway 400 to the factory default state via the System | Reset Device menu. All settings are lost, and all ongoing calls and Internet connections are interrupted.
  • Page 64 The Universal Serial Bus (USB) is a serial bus system for connecting your Gate- way 400 with external devices. USB storage devices and printers can be con- nected to running systems (hot plugging), and their properties can be detected automatically.
  • Page 65 Index | Gateway 400 User Guide Index access data LAN settings 30 Internet 23 network settings 11 access protection 42 language 42 ACS configuration 45 layer 2 (protocol stack) 40 auto-disconnect 24 Legal Notices 50 License Terms and Conditions 50...
  • Page 66 Gateway 400 User Guide | Index system messages 46 system time 42 technical data 55 telephony set up 26 trigger ports 38 USB 33 User Administration 42 VoIP accounts 27 VoIP provider 27 zone configuration 36...
  • Page 68 © ZyXEL Communications Corp.. www.zyxel.com Subject to errors and technical alterations. Gateway 400, Edition 1.2 07/14...

Table of Contents