Amazon Fire TV User Manual page 19

Movies, photos, or
purchased content
not showing
Specific app issues
Remote not connecting
Forgot Amazon Instant
Video PIN
Verify that Amazon Fire TV is registered to the correct Amazon account.
To verify your registration, go to the Home screen, select Settings, and then
select My Account. If you see the wrong account listed, select the account, and
then select Deregister. Select Register to register the correct account.
From the Home screen, select Settings, and then select Applications. Select the
application you want to modify. You can now change settings, clear data, clear
cache, force stop or uninstall the application if you are having problems with it.
Note: If you clear data, it won't delete the app; however, saved information such
as game scores or account information may be lost or need to be re-entered.
• Before trying to re-pair your remote, first check that it has a fresh pair of
AAA batteries.
• Try unplugging the power cord from your Amazon Fire TV and then plugging it
back in.
1. Go to www.amazon.co.uk/pin
2. In the Your Amazon Instant Video PIN section, type a 4- digit number to set
up your PIN, or click View/Edit Your PIN to change your current PIN.
Amazon Fire TV User Guide
19