Kenwood DPX791BH Instruction Manual page 29

TROUBLESHOOTING
Symptom
No Bluetooth device is
detected.
Bluetooth pairing
cannot be made.
Echo or noise is heard
during a phone
conversation.
Phone sound quality
is poor.
Voice calling method is
not successful.
Sound is being
interrupted or skipped
during playback of a
Bluetooth audio player.
The connected
Bluetooth audio player
cannot be controlled.
JS_KWD_DPX791BH_DPX501BT_KN_EN_1.indd 27
Remedy
• Search from the Bluetooth device again.
• Reset the unit. ( 3)
• Make sure you have entered the same PIN code to both
the unit and Bluetooth device.
• Delete pairing information from both the unit and the
Bluetooth device, then perform pairing again. ( 15)
• Adjust the microphone unit's position. ( 15)
• Check the [ECHO CANCEL] setting. ( 16)
• Reduce the distance between the unit and the Bluetooth
device.
• Move the car to a place where you can get a better signal
reception.
• Use voice calling method in a more quiet environment.
• Reduce the distance from the microphone when you
speak the name.
• Make sure the same voice as the registered voice tag is
used.
• Reduce the distance between the unit and the Bluetooth
audio player.
• Turn off, then turn on the unit and try to connect again.
• Other Bluetooth devices might be trying to connect to the
unit.
• Check whether the connected Bluetooth audio player
supports Audio/Video Remote Control Profile (AVRCP).
(Refer to the instructions of your audio player.)
• Disconnect and connect the Bluetooth player again.
Symptom Remedy
"DEVICE FULL" The number of registered devices has reached its limit. Retry after
deleting an unnecessary device. ( 19, DEVICE DELETE)
"N/A VOICE TAG" Make sure the same voice as the registered voice tag is used.
"NOT SUPPORT" The connected phone does not support Voice Recognition feature.
"NO ENTRY" / There is no registered device connected/found via Bluetooth.
"NO PAIR"
"ERROR" Try the operation again. If "ERROR" appears again, check if the
device supports the function you have tried.
"NO INFO" Bluetooth device cannot get the contact information.
"HF ERROR XX" / Reset the unit and try the operation again. If this does not solve
"BT ERROR" the problem, consult your nearest service center.
27
ENGLISH
7/10/2014 5:00:52 PM