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Upgrading Digi-Frame™ Firmware
Software Updates May Be Available:
From time to time Digi-Frame™ will make improvements to its
internal software (firmware) to add features or enhancements.
Check www.digi-frame.com for updates to your DF-390 software.
How to download Digi-Frame™ Software updates:
Visit www.digi-frame.com and follow the links to the software
update page.
Read the instructions carefully and download the update that is
appropriate for your model of Digi-Frame. The file you download
will contain detailed, step-by-step instructions for installing the
update.
Enjoy the new firmware.
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Troubleshooting
Q: Digi-Frame™ displays no picture, It makes sounds when turned on,
but the screen remains either black or white.
A: The screen contrast may not be adjusted properly. Rotate the con-
trast wheel fully, from one stop position to the other. This should
correct the problem.
Q: Digi-Frame™ doesn't display any pictures, even though I know
there are pictures on the storage card I inserted.
A: Your camera may be storing images in a non-standard format.
Digi-Frame™ only supports standard JPEG/JFIF (.JPG) files. Consult
your camera's documentation to learn if your camera can be con-
figured to store pictures in JPEG (.JPG) format.
Q: Picture display seems to be slow.
A: Your picture files may be very high-resolution. Large picture files
take longer to display. Many cameras allow you to choose between
different picture storage resolutions. To maximize Digi-Frame™'s
responsiveness, take your pictures with the camera on its lowest
resolution setting.
Q: Digi-Frame™ reports "Bad card" or "Empty card" when I insert a
card containing pictures.
A: Your camera may not be storing pictures in standard MS-DOS
compatible format. Please contact Digi-Frame™ customer support
to see if there is a software upgrade available to support your cam-
era's storage format.
Some cards shipped with digital cameras have unusual formats.
These cards may cause all sorts of problems in a Digi-Frame™.
If you are having difficulty displaying pictures, you should try for-
matting the card. This can be done in most Digital Cameras and
will erase the contents of the card. If there are pictures on the card
that you wish to keep, be sure to copy them to a storage device
before reformatting the card.
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