Understanding The Lights On Your Microcell - AT&T MicroCell User Manual

AT&T MicroCell User Guide | Additional Information

Understanding the Lights on your MicroCell

Status Indicator Light is Then...
Red
Your MicroCell may need replacement.
Return it to the place of purchase.
Power
Off A cable may be disconnected. Make sure that all
cables are firmly attached.
Flashing It is normal for this light to flash for up to
3 minutes. If flashing continues for more than
Ethernet
3 minutes, make sure your MicroCell is
connected correctly and that all cables are firmly
attached. Then, restart all devices.
The MicroCell is not receiving a GPS signal.
Off
This is normal when connecting your MicroCell for
the first time.
If the light is off after a successful activation,
restart the MicroCell and wait until it acquires a
new GPS signal. You may need to wait up to
60 minutes to get a new signal.
If the light remains off after 60 minutes, contact
GPS
AT&T Support at 1-800-331-0500 for assistance.
Flashing Green If the light is still flashing 60 minutes after
connecting your MicroCell for the first time, your
MicroCell cannot receive a GPS signal. Refer to
Step 4 on page 12.
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Status Indicator Light is Then...
The MicroCell may be activating or downloading
Flashing Green
new software.
During the activation process, it can take up
to 90 minutes for your MicroCell to complete
activation.
If the light is still flashing after 90 minutes, refer
Network
to Step 5 on page 13.
Flashing Red
There may be a problem with your device.
Contact AT&T Support at 1-800-331-0500
for assistance.
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