Tele Aid; Emergency Call System; Roadside Assistance - Mercedes-Benz COMAND control panel Operator's Manual

Service

Tele Aid*

Tele Aid* incorporates the following func-
tions:

Emergency call system

Roadside Assistance

Information
Emergency call system
For certain emergency situations, the sys-
tem automatically triggers an emergency
call. An emergency call can also be trig-
gered manually. Refer to your vehicle Op-
erator's Manual for additional information.
If the system initiates an emergency call,
Connecting appears on the display.
During the emergency call Call Connected
appears on the display. No operation from
COMAND is possible.
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Roadside Assistance
Mercedes-Benz Roadside Assistance will
assist if technical problems with your vehi-
cle are experienced.
Roadside Assistance can be requested
manually. Refer to your vehicle Operator's
Manual for additional information.
Upon request of Roadside Assistance the
system initiates the call to the Mercedes-
Benz Response Center.
Connecting appears on the display.
If the connection is made, the message
appears on the display.
Call Connected
Even after termination of the connection,
the service may remain active for up to an-
other 5 minutes in order to transmit any re-
quired data. During this time, phone calls
cannot be made, nor can SMS messages
be received.
During activation of a roadside assistance
call, it is not possible to switch to another
application.
The transmitted data can contain, e.g., text
messages or address details of a
Mercedes-Benz Center.