Advertisement

teq.com | 877.455.9369
T H E
U L T I M A T E

Troubleshooting

GUIDE

Advertisement

Table of Contents
loading

Summary of Contents for TEQ SMART Board

  • Page 1: Troubleshooting

    | 877.455.9369 T H E U L T I M A T E Troubleshooting GUIDE...
  • Page 2 Is stress over your SMART Board getting you down? Read on and find the answers to FREQUENTLY ASKED SMART BOARD TROUBLESHOOTING QUESTIONS  from the Teq professional development and support staff. teq.com | 877.455.9369...
  • Page 3: Table Of Contents

    How do I fix the touch on my SMART Board?.......
  • Page 4: How Do I Setup My Smart Board Once It's Been Installed

    800 series board) should be solid green. Your projector image should mirror your desktop (if not see “How do I get my SMART Board to mirror my computer screen?”). Follow this link to Download the SMART Board Quick Reference Guide Once your computer is on and its image is projected on the SMART Board, it is time to “orient”...
  • Page 5: How Do I Download Smart Notebook Software

    SMART Notebook 14.2 is the latest version and will continuously be updated with new education add-ons and features. To get more information about SMART Notebook 2014, visit teq.com/smart-notebook. Watch this video to see one of our Professional Development Specialists show you how to download the software: www.teq.com/video/how-to-download-smart- notebook-software-onto-your-computer teq.com | 877.455.9369...
  • Page 6: How Do I Register My Smart Board

    To extend the warranty, you can register your SMART Board on SMART’s website. In the white box at the bottom of the registration page, enter the serial number for your SMART Board (found on the side of your SMART Board), including hyphens. Then hit the “Validate” button. Once the numbers are validated, press next.
  • Page 7: How Do I Get A Smart Notebook Product Key

    [NB-YEATG-DIAY4-LTG38-JRAIR]. Registering your SMART Board will give you a product key. If you have registered your SMART Board but cannot locate your product key, you can use the “Retrieve your SMART software product key” option at SMART’s software activation and product key help page.
  • Page 8: How Do I Get My Smart Board To Mirror My Computer Screen

    How do I get my SMART Board to mirror my computer? On a Windows desktop computer: From the Start menu on Windows, select the control panel. In the Windows control panel, choose the display settings option. In the new box that opens, there will be a tab that says “screen resolution”...
  • Page 9: Why Won't My Smart Board Respond To Touch

    For a 600 series board, press the small blue button, located on the side of the SMART Board at the bottom right by the light, using the tip of one of the pens. The SMART Board status light should turn red and the lights on the pen tray will cycle through twice.
  • Page 10: How Do I Switch Sound From My Computer Speakers To My Smart Board Speakers

    “Default device,” then hit apply. Close and reopen any applications that play sound and the sound should now come from the SMART Board speakers. On a Mac, click on the Apple icon and select “System preferences.” Select “Sound” from the icon list.
  • Page 11: What Do I Do If My Projector Says "Check Air Flow" And Shuts Off

    Put the filter back in the tab and re-insert it into the projector. From the projector menu, highlight “filter time” and then press the right arrow twice. The filter hours will then be reset. Watch this video about how to clean and replace a projector filter. http://www.screencast.com/t/4RKYOhcTeWlW teq.com | 877.455.9369...
  • Page 12: How Do I Connect My Computer To A Smart Board That Is All The Way Across My Classroom

    If your computer is more than 16 feet away from your SMART Board, you’ll need a USB extender in order to string two USB cables together. USB extenders are easy to procure at stores that carry AV supplies. You can also purchase a USB extender with Teq. To learn more, visit http://www.teq.com/usb-extenders.
  • Page 13: What New Features Are Included In Smart Notebook

    You’ll receive other add-ons as SMART creates and adds them to the software. Notebook 14 also includes access to SMART Response VE, an assessment tool that utilizes internet capable devices as “clickers” in addition to existing SMART Response hand-held devices. Navigate to this website to view additional features. teq.com | 877.455.9369...
  • Page 14: How Do I Control My Smart Board From My Ipad

    How do I control my SMART Board from my iPad? This is something that teachers have wanted to do ever since iPads were introduced into the classroom. It just makes sense. The new SMART Notebook Maestro add-on interacts with SMART Notebook’s iPad app, and gives teachers the ability to remotely control and interact with their SMART Notebook software on their SMART Board using their iPad.
  • Page 15: Is There Professional Development I Can Take From School Or From Home

    Is there professional development I can take from school or from home? Teq Online PD allows you to participate in live sessions pertaining to many topics with regard to effective technology use in the classroom. With Teq Online PD you can also view recorded professional development videos any time, any where, on any device.
  • Page 16 We take a holistic approach to strengthening school goals, while differentiating the practice for individual educators. To learn more about solutions for your district, visit teq.com or call 877.455.9369. VIEW OUR TECHNOLOGY INTEGRATION CATALOG Visit teq.com/tech-catalog...

Table of Contents