Troubleshooting; General Troubleshooting Guidelines - Stairmaster STEPMILL 7000 PT Assembly Instructions Manual

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TROUBLESHOOTING

GENERAL TROUBLESHOOTING GUIDELINES

This section outlines several tests to systematically identify and isolate the cause of
problems in the electrical system and the drive train. This troubleshooting section
organized into four basic problem sections: Electrical System, Console Diagnostics,
Speed Control, and the Drive Train. The first step is to identify the problem. Once you
have identified the problem, perform all the tests in exactly the same order as written.
Refer to the "Parts Removal and
bly and assembly instructions. To order a replacement part, or to get help with the
troubleshooting process, contact our Customer Service Department at (800)
International customers should contact their local distributor or call (206) 823-1825.
TROUBLESHOOTING THE ELECTRICAL SYSTEM
The electrical system consists of: the power supply and the console. In order to identify
the component that is causing the problem, you must systematically test the
You will need a volt-ohm meter (multimeter) to conduct portions of the following
procedures. The console and power supply are not serviceable by the owner. If either of
these parts are inoperable, they must be replaced
supply will void the warranty.
The Console Fails to Power Up
A. Perform a visual check of the machine. Check the following things first:
1. Is the power supply plugged in?
2. Is the indicator light lit on the power supply? If it is, proceed to step
light is not on, reset the circuit breaker. If the light is still not on, replace the
power supply.
3. Replace or exchange your console with a console you know
the machine.
B. Verify AC power.
1. Disconnect the AC power cord from the AC wall outlet.
2. Verify that the AC wall outlet is supplying the correct power in one of two
ways: a) Use an AC voltmeter to verify that the AC line voltage is between 100
and 120 VAC (or between 220 and 240 VAC, if applicable) at the AC wall
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Replacement" section of this Manualfor all disassem-
. Opening the console or the power
is
331-3578.
system.
#3. If the
is good and retest