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Table of Contents
Troubleshooting
Related Manuals for Toshiba IntranetFax
Summary of Contents for Toshiba IntranetFax
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Page 1: Direct Smtp
Operator’s Manual IntranetFax (Direct SMTP) - Page 2 © 2014 TOSHIBA TEC CORPORATION All rights reserved Under the copyright laws, this manual cannot be reproduced in any form without prior written permission of TTEC.
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Page 3: Preface
Product even if TOSHIBA TEC CORPORATION is advised of the possibility of such damages. TOSHIBA TEC CORPORATION shall not be liable for any loss, cost, expense, claim or damage caused by any inability to use (including, but not limited to failure, malfunction, hang-up, virus infection or other problems) which arises from use of the Product with hardware, goods or software which TOSHIBA TEC CORPORATION has not directly or indirectly supplied. -
Page 4: Model And Series Names In This Manual
Model and series names in this manual In this manual, each model name is replaced with the series name as shown below. Model name Series name in this manual e-STUDIO5540C/6540C/6550C e-STUDIO6550C Series e-STUDIO2040C/2540C/3040C/3540C/4540C e-STUDIO4540C Series e-STUDIO206L/256/306/356/456/506, e-STUDIO456 Series e-STUDIO256SE/306SE/356SE/456SE/506SE e-STUDIO556/656/756/856, e-STUDIO856 Series e-STUDIO556SE/656SE/756SE/856SE... -
Page 5: Table Of Contents
Trademarks ........................... 1 Disclaimer Notice........................1 Model and series names in this manual ................2 Chapter 1 INTRANETFAX FUNCTION: OVERVIEW IntranetFax Function ........................ 6 Chapter 2 INTRANETFAX CONFIGURATION MFP Setup ..........................8 TopAccess Setup ........................9 Setting up the DNS session....................9 Setting up the DDNS session .................... - Page 6 CONTENTS...
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Page 7: Intranetfax Function: Overview
INTRANETFAX FUNCTION: OVERVIEW This chapter gives an overview of the IntranetFax function. IntranetFax Function........................ 6... -
Page 8: Intranetfax Function
The Email address of the receiving MFP must include its IP address. For details, see P.10 “Email Address Format”. In the IntranetFax function, transmission is performed for a number of destinations, namely, it may take a longer time than transmission by the InternetFax through a mail server. -
Page 9: Intranetfax Configuration
INTRANETFAX CONFIGURATION This chapter describes the IntranetFax configuration. MFP Setup..........................8 TopAccess Setup ........................9 Email Address Format ......................10 Destination Registration......................11... -
Page 10: Mfp Setup
2 INTRANETFAX CONFIGURATION MFP Setup MFPs must be set up by service technicians authorized by Toshiba before the IntranetFax function can be used. MFP Setup... -
Page 11: Topaccess Setup
Setup on the TopAccess menu is required before the IntranetFax function can be used. Setting up the DNS session If you are using the fully qualified domain name (FQDN) of the MFP for a destination Email address in the IntranetFax function, set up the DNS session in advance. -
Page 12: Email Address Format
Email Address Format In the IntranetFax function, a destination Email address must include the IP address of the receiving MFP. If the DNS server is used, you can use Email addresses based on the result of the name resolution provided by the DNS server. -
Page 13: Destination Registration
2 INTRANETFAX CONFIGURATION Destination Registration The procedure for registering destination Email addresses for the IntranetFax is the same as the one for the InternetFax. For Emails to be registered, follow the instructions in P.10 “Email Address Format”. For the registration of destination Email addresses for the InternetFax, see the following: ... -
Page 15: Sending/Receiving Intranetfaxes
SENDING/RECEIVING INTRANETFAXES This chapter describes how to send or receive IntranetFaxes. Precautions about Sending/Receiving IntranetFaxes ............14 Sending/Receiving Procedure ....................15... -
Page 16: Precautions About Sending/Receiving Intranetfaxes
In the InternetFax Received Forward function, an InternetFax agent and an Email agent can forward the IntranetFax to MFPs which can receive IntranetFaxes. For how to set destination Email addresses, follow the instructions in P.10 “Email Address Format”. -
Page 17: Sending/Receiving Procedure
Scanning Guide “Chapter 6 INTERNET FAX - Sending Internet Faxes” IntranetFaxes are received automatically, meaning that no particular operation is required for their reception. The IntranetFax setting differs from the InternetFax setting as follows: Maximum IntranetFax Size Originals larger than A4 or LT can be sent as they are.* ... -
Page 19: Chapter 4 Troubleshooting
TROUBLESHOOTING This chapter describes troubleshooting for the IntranetFax functions. Troubleshooting ........................18... -
Page 20: Troubleshooting
Is the destination Email address correctly set? - In the IntranetFax function, destination Email addresses must be set in the SMTP server settings in the TopAccess Administrator Mode on the receiving MFP, according to the instructions on P.10 “Email Address Format”. On the other hand, the sending MFP must have the same Email address as the one specified at the receiving MFP noted above. - Page 21 OME14010900...
- Page 22 Operator’s Manual IntranetFax Function (Direct SMTP) 1-11-1, OSAKI, SHINAGAWA-KU, TOKYO, 141-8562, JAPAN R140920P2600-TTEC ©2014 TOSHIBA TEC CORPORATION All rights reserved Ver00 F 2014-10 Patent; http://www.toshibatec.co.jp/en/patent/...