Related Manuals for TelcoBridges Tmedia TMP800
Summary of Contents for TelcoBridges Tmedia TMP800
- Page 1 Tmedia TMP800 System Installation Guide 9010-00205-1A , Issue 1.1...
- Page 2 1+1 Solution, TB-16-E1/T1/J1, TB640-DS3, TB640-E1/T1/J1, TB640-OC3/STM-1, TB-8-E1/T1/J1, TB-IVR Mezzanine, TB- Multi-Blade, TB-Multi-Blade Mezzanine, TB-N+1-15 Solution, TB-N+1-3 Solution, TB-StreamServer, TB-Video, TB-VoIP Mezzanine, TM-1000 Network Probe are trademarks of TelcoBridges Inc. All rights reserved 2007. All other trademarks are property of their owners. This information is subject to change without notice.
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Page 3: About This Guide
Preface About this Guide This guide describes the installation and setup of the Tmedia TMP800 telecom platforms, as well as the connections to the Tmedia control, voice, and IP networks. Conventions Terminology Description Tmedia Control Network The network link between Tmedia units, the Toolpack application server and stream servers. - Page 4 TMP800 Installation Guide...
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Page 5: Table Of Contents
Table of Contents Table of Contents Chapter 1 Introduction ........................1 Installation Overview ......................2 Installation Prerequisites ..................... 3 Preventing Electrostatic Discharge Damage............... 4 Recommended Reading ..................... 5 Chapter 2 Equipment Connections ....................7 Package Contents ....................... 8 2.1.1 TMP800 Package Contents ....................8 Rack mounting the TMP800.................... - Page 6 TMP800 Installation Guide Installing a New License ....................33 Chapter 6 Troubleshooting Tools....................35 Reporting a Problem ......................36 Setup Information ......................36 tblogtrace (Mandatory) ...................... 36 Tbdebug Dump Files (Mandatory)..................37 Backdoor Tools ......................... 37 6.5.1 tbx_cli_tools_remote ......................37 6.5.2 Line/Trunk Status (Tbshowls)....................
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Page 7: Chapter 1 Introduction
Chapter 1 Introduction This chapter provides an introduction to the installation and setup of the TMP800. The following topics are covered: • Installation overview • Installation prerequisites • Other recommended reading... -
Page 8: Installation Overview
TMP800 Installation Guide Installation Overview The installation and setup of the TMP800 consists of a procedures organized into chapters in following order: • Rack mounting the TMP800 • Connecting to the Tmedia control network • Connecting to the VoIP network •... -
Page 9: Installation Prerequisites
TMP800 Figure 1.2 Recommended Network Setup In its lab studies, TelcoBridges has not encountered any problems with a large variety of switches available in the market. The following is a list of some switches that TelcoBridges has used: • Dell Powerconnect 2708, 8 gigabit Ethernet ports... -
Page 10: Preventing Electrostatic Discharge Damage
Attention Always follow ESD prevention procedures when removing and replacing modules: • Ensure that the TelcoBridges Tmedia units are electrically connected to earth ground. • Wear an ESD-preventive wrist strap and ensure that it makes good contact with your skin. Connect the wrist strap clip to an unpainted surface of the Tmedia unit or the grounded equipment rack in order to channel away all ESD voltage safely to ground. -
Page 11: Recommended Reading
Introduction Recommended Reading This document assumes that you are well versed in the installation of TelcoBridges Tmedia units and have been trained to work with the equipment. If you have any technical questions, please contact TelcoBridges technical support or send an E-mail to support@telcobridges.com. - Page 12 TMP800 Installation Guide...
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Page 13: Chapter 2 Equipment Connections
Chapter 2 Equipment Connections This chapter provides the procedures for the connection of a TMP800 to a Tmedia control network, and the PSTN and IP networks. Topics covered are: • Verifying the list of materials • Rack mounting the Tmedia equipment •... -
Page 14: Package Contents
TMP800 Installation Guide Package Contents You will have received a TMP800, a telecom platform on which you will run your telecom applications. 2.1.1 TMP800 Package Contents In the TMP800 box, you will find: • One TMP800 • One set of mounting brackets with screws. These are used for the mounting of a TMP800 on a 19” rack. -
Page 15: Rack Mounting The Tmp800
Equipment Connections Rack mounting the TMP800 The TMP800 is mounted on a customer provided equipment rack using the mounting hardware packaged in the box. 2.2.1 Prerequisites To rackmount the TMP800, you will need: • One 19” customer provided equipment rack. Racks must be solidly anchored to the floor with appropriate support at the top of the racks. -
Page 16: Mounting The Tmp800
TMP800 Installation Guide 2.2.3 Mounting the TMP800 The TMP800 is mounted on the 19” equipment rack using the angle brackets and screws provided in the box. To mount the hardware, proceed as follows: To mount the TMP800, proceed as follows: Using two metal screws, attach one angle bracket to the front, left-hand side of the TMP800 when viewed from the front, as shown in Figure 2.1 on page 10. -
Page 17: Connecting To The Tmedia Control Network
Equipment Connections Connecting to the Tmedia Control Network The Tmedia Control network enables the Toolpack application and stream servers to control the TMP800 using a Gigabit Ethernet switch. 2.3.1 Prerequisites To connect the TMP800 to the Tmedia Control network, you will need: •... -
Page 18: Connecting To The Voip Network
TMP800 Installation Guide Connecting to the VoIP Network The TMP800 features one GigE port for connection to a VoIP network. This provides an access point to manage VoIP traffic. Note: Certain configurations of the TMP800 will exceed 100 Mbps, therefore 1000 Mbps is recommended. -
Page 19: Connecting To The Serial Port Of The Tmp800
Equipment Connections 2.4.3 Connecting to the Serial Port of the TMP800 To communicate with the Tmedia control network, you must first connect your computer to the serial port of the TMP800 unit and configure the initial network settings that will enable communication with all of the Tmedia units of your network. - Page 20 TMP800 Installation Guide DB 9 RJ 45 Figure 2.6 Console pinout...
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Page 21: Connecting To The Pstn
Equipment Connections Connecting to the PSTN The TMP800 features 8 modular 8-conductor RJ48 type jacks for connection to T1/E1/J1 lines. You will need one cable for each (T1/E1/J1) interface on the TMP800. If you are making your own cables, refer to Figure 2.8 on page 16 for crossover or straight cable wiring connections. - Page 22 TMP800 Installation Guide RJ 48 (T1/E1/J1) Wiring Schematic: Crossover Cable RX/Ring/- RX/Ring/- RX/Tip/+ RX/Tip/+ Not Connected Not Connected TX/Ring/- TX/Ring/- TX/Tip/+ TX/Tip/+ Not Connected Not Connected Not Connected Not Connected Not Connected Not Connected RJ 48 (T1/E1/J1) Wiring Schematic: Straight Cable RX/Ring/- RX/Ring/- RX/Tip/+...
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Page 23: Powering Up
Equipment Connections Powering Up The TMP800 is furnished with one AC or DC termination points. Only once all other equipment installation work has been completed should the TMP800 be powered up. 2.6.1 Prerequisites To power the TMP800, you will need: •... -
Page 24: Connecting To Dc Power
TMP800 Installation Guide 2.6.3 Connecting to DC Power The TMP800 is furnished with one DC power connection port and supplied with a DC power cable. To connect the TMP800 to DC power: Connect a ground wire to the ground lug located at the rear of the TMP800, as shown in Figure 2.10 on page 18. -
Page 25: Verifying The Led Status Indications
Equipment Connections 2.6.4 Verifying the LED Status Indications Front of Unit When the TMP800 has been powered, verify the front panel to determine that all indications are normal. See Table 2.2 on page 19. Table 2.2 Tmedia Unit Displays Description •... - Page 26 TMP800 Installation Guide Rear of Unit When the TMP800 has been powered, verify the rear panel LEDS for each of the 8 trunks ports to assure that indications are normal. See Table 2.3 on page 20. Table 2.3 Tmedia Rear Unit Displays Description Yellow LED (Left Side of Trunk Port) •...
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Page 27: Initial System Configuration
Chapter 3 Initial System Configuration This chapter provides the initial procedures that are required in order for you to be able to use the Tmedia Web portal to configure your Tmedia units. The following topics are covered: • Connecting to the Tmedia unit Configuring the terminal emulation application Connecting to the Tmedia unit through Ethernet port (ETH1) •... -
Page 28: Connecting To The Tmedia Unit
TMP800 Installation Guide Connecting to the Tmedia Unit The connection to the Tmedia unit can be accomplished by either one of the following procedures in this section. 3.1.1 Configuring the Terminal Emulator Application Before communicating with the Tmedia control network, you must first configure a terminal emulator or console application to communicate with one of the Tmedia units in order to configure initial settings. -
Page 29: Using The Set_Boot And Print_Boot Commands
Initial System Configuration Using the set_boot and print_boot Commands The set_boot command can be used to modify certain settings and the print_boot command can be used to review the changes. Using the set_boot command, the System ID (also known as gateway port) can be configured. - Page 30 TMP800 Installation Guide The following prompts are displayed: Description Prompt Adapter Name Name of the Tmedia unit. This character string must uniquely identify the Tmedia unit. The default value is the serial number of the Tmedia unit. DHCP Dynamic IP address is used when the Tmedia unit is started. Currently not supported.
- Page 31 Do not confuse the gateway port (also known as System ID) with the IP gateway address. The gateway port is used to control the Tmedia units and TelcoBridges strongly recommends that this setting be left at its default value: 12358.
- Page 32 TMP800 Installation Guide To view the results of a set_boot command: Type print_boot. See figure Section 3.2 “Print Boot Command” on page 26 Figure 3.2 Print Boot Command...
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Page 33: Creating A Shell Password
Initial System Configuration Creating a Shell Password Access to the shell commands may be protected with a password. Note By default, access to the shell commands is not password protected. To create a password: At the shell prompt, type set_pass <your password>. Restart the Tmedia unit. -
Page 34: Applying Changes
TMP800 Installation Guide Applying Changes In order to apply all changes made, enter the following command: reboot This will restart the platform with the new settings taking effect. Tmedia Default IP Addresses All Tmedia units are shipped with default IP addresses, as follows: •... -
Page 35: Chapter 4 Toolpack Installation
Chapter 4 Toolpack Installation This chapter provides a brief introduction of Toolpack software and provides a listing of the various versions of Toolpack Installation guides geared towards your specific operating system. The following topics are covered: • ToolPack operating system platforms •... -
Page 36: Toolpack Operating System Platforms
To learn about which OS/distribution versions are supported by Toolpack, refer to: Http://docs.telcobridges.com/mediawiki/index.php/Supported_operating_systems Depending upon your choice of operating system, you must consult a Toolpack installation guide specific to your operating system. These documents are available on TelcoBridges TB Wiki at: Http://docs.telcobridges.com/mediawiki/index.php/installing_Toolpack Installation Guidelines Follow the instructions of your Toolpack installation guide by first retrieving all the indicated software and then proceeding with its installation. -
Page 37: Chapter 5 System Upgrades
Chapter 5 System Upgrades The TelcoBridges Tmedia units start up from a local system file located in flash memory. The flash memory is furnished with a version of firmware available at the time of production. If you are using Toolpack, verify that you have the required license and follow the upgrade instructions in the Toolpack Installation guide. -
Page 38: Installing A Firmware Package
It is important that you use the license file intended for the major version of the package. You must know the serial number of the TelcoBridges Tmedia unit to be able to choose the right license. For example, the license file WD_TB000103_RELEASE_V2_3_8_RC4_license.dat would be valid for a Tmedia unit with the serial number TB000103 and any release v2.3... -
Page 39: Installing A New License
It is important that you use the license file intended for the major version of the package. You must know the serial number of the TelcoBridges Tmedia unit to be able to choose the right license. For example, the license file WD_TB000103_RELEASE_V2_4_5_RC1_license.dat would be valid for any Tmedia unit with the serial number TB000103 and any release v2.4 package. - Page 40 TMP800 Installation Guide • A new feature has been added. For example, adding additional physical interfaces is in the new license, however, it is not in the old license.
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Page 41: Chapter 6 Troubleshooting Tools
Chapter 6 Troubleshooting Tools This chapter provides guidance in what actions to take when encountering system problems prior to contacting TelcoBridges Customer Support. The following topics are covered: • Reporting a Problem • Preparing your setup information • tblogtrace or Udplisten Log •... -
Page 42: Reporting A Problem
• The tblogtrace MUST be setup to gather information at all times, when developing the application and also in a live system. In this way, Telcobridges can identify a problem even if it occurred in the past. The Toolpack system starts and configures the tblogtrace application automatically. The files can be found in the [InstallDir]/toolpack/setup/[SystemId]/[MajorVersion]/apps/tblogtrace/ directory. -
Page 43: Tbdebug Dump Files (Mandatory)
'E '. Either of these two conditions should be reported to TelcoBridges. Tbdebug Dump Files (Mandatory) The tbdebug copies information about TelcoBridges libraries and TMP800s into log files. This includes software, the release running on the host, the firmware release running on the TMP800, TMP800 information, available features, configuration, and status information. -
Page 44: Line/Trunk Status (Tbshowls)
TMP800 Installation Guide 6.5.2 Line/Trunk Status (Tbshowls) tbshowls (/tb/bin/release/[OS version]/) tbshowls can be used to show trunk alarm and performance counters. The tool will check the trunk status periodically to show the most updated trunk status. Users can use the up/down/left/right arrow keys to show the performance data on different trunks. -
Page 45: Stream Server Audio Packets To Wave File
The conversion tool, streamserver_pkt_to_wav can be found at the following location: /tb/bin/release/[OS version]. 6.5.7 tbsigtrace Signaling Traces The tbsigtrace program is a tool used to capture SS7, ISDN, and SIP signaling. Note This application can be started with Toolpack. For further information, refer to the TelcoBridges TB Wiki at: http://docs.telcobridges.com/mediawiki/index.php/Toolpack_Debug_Application:Tbsigtrace... -
Page 46: General Debugging Tips
TMP800 Installation Guide General Debugging Tips To solve problems quickly and efficiently, logs are the primary source of information that aid TelcoBridges support in determining the events that led to a reported problem. Network configuration is important because it tells us: •...
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