2.0 Important information 5.3.2.10 Display of travelling information 3.0 Your A2B 5.3.2.11 Display of information and warnings 4.0 Please familiarise with the functions of your A2B 5.3.2.12 Easy Display mode before your first tour 5.3.2.13 Other settings 5.3.2.14 USB port 5.0 Operating instructions display and motor...
Page 3
6.0 Operating instructions battery 6.5. Charging the battery 6.5.1 Connecting the charger 6.1.1 Important instructions - please observe in any case. 44 6.5.2 Charging process 5.1.2 Intended use of the neodrives components 6.5.3 LED indications during charging process 6.1.3 Admissible operating conditions 6.1.4 Standard scope of supply 6.6.
Your A2B equipped with the neodrives drive system is a Pedelec (Pedal Electric Cycle) for usual transport of one person in public road *’ The A2B Obree electric bicycle is here in after in short referred to as ”A2B”.
A2B dealer. Read and understand the following warnings and cautions. If your A2B Obree is used by others, please show this section to them so that they are aware of these important warnings to reduce the risk of an accident.
Owner’s manual 3.0 Your A2B 3.1 Components Saddle (seat) Saddle post Quick release Front splash guard Front tyre Front wheel rim Front disk brake and rotor Pedals, pedal crank and chainring Chain 10. Motor 11. Stand 12. Rear wheel rim 13.
Page 7
3.1 Components A. Right-hand brake lever (for rear wheel brake) B. Left-hand brake lever (for front wheel brake) C. Shift lever D. Right pedal E. Left pedal...
Page 8
Before mounting any components or accessories (including parts for use with your A2B may not have been checked by Hero different tyres), you should ask your certified A2B specialist dealer Eco.
Page 9
3.4 Adjustment of the seat height The seat height may have to be adjusted. Please ask your A2B specialist dealer to adjust the seat height before your first tour. You may also adjust the seat height on your own as indicated below: Determination of the correct driver's seat height There are several ways of determining the correct seat height;...
Page 10
• This user manual does not express any guarantee as to the safe of injuries. The lever is safely attached if you must use efforts use of the A2B under all conditions. to push it into the closed position. The efforts are appropriate if the lever leaves a mark on the palm of your hand when pressing.
Page 11
Make sure the steering is free of play and can be operated easily. 2. Align the stem with respect to Please contact your A2B specialist dealer if you need more help in the front wheel. adjusting the handlebars, headset and stem.
4.0 Please familiarise with the functions of your A2B before your first ride If you still have any questions after having read this section, please ask your A2B specialist dealer before your first ride to explain any unclear functions or features to you.
Page 13
4.3 Gear box The derailleur operates independently from the motor. Using the derailleur, adjust a gear which enables pleasant pedalling and helps Your A2B is equipped with a the motor at the same time. derailleur actuated by the two 4.4 Lighting pressure levers at the right- hand side of the handlebar.
Page 14
The standard series of your bicycle model is not equipped with a a trailer. luggage rack, the CHARGER of your A2B, however, has a slot for 5. The permitted total weight of your A2B must not be exceeded. a luggage rack adaptor of Rack-Time. This adaptor may be ordered The permitted maximum total weight is indicated in the by your A2B specialist dealer using the order no.
Page 15
After your first tour Maximising your range If you have any questions or the feeling that your A2B has not • Completely charge the battery before every tour. yet been adjusted and adapted to you as best as possible, we • Check the tyre pressure regularly and apply a pressure of 2.8 bar...
5.1.1 Important instructions The following sections of these operating instructions only describe the use of the neodrives components installed on your A2B and Please read all documents enclosed with your A2B and all notes correspond to the state of the art at the time of printing. The...
5.1.3 Admissible operating conditions / places of use neodrives components may be operated at temperatures between -10°C and 45°C. Observe the safety instructions and hazard warnings included in the single sections of the present operating instructions. The restrictions of the admissible operating conditions (such as maximum climbing power, admissible maximum obstacle height, maximum user weight, etc.) contained herein have to be observed when using the Pedelec! Observe the safety instructions and...
Owner’s manual 5.1.6 Technical data Drive Smart MMI Range* Up to 120 km Display control * Monochrome Speed 25 km/h Display diagonal size, 2.4 inches, 240 X 320 pixels Rated power (peak) 250 watts (650 watts) resolution Operating voltage 36 volts Dimensions sMMI without dock 53 mm x 85 mm x 14 mm (W Rated torque 12 Nm...
Page 19
Smart MMI Dock (*) The range varies depending on the battery used, the terrain and Controller 23 mm inside diameter, 3 the prevailing travelling conditions. buttons (up, down, menu), permanently wired The specified range can be achieved at optimum travelling Mounting plate Stem and handlebar mounting, conditions (e.g.
5.3. Smart Man-Machine Interface (sMMI) The controller fitted to the handlebar of your The sMMI is fitted to your Pedelec's A2B is used to access menus handlebar or stem. You may access various and activate functions in the sMMI. The...
Page 21
Display start symbol Transmission of the software updates to the motor Start menu Back Back Activation assistance level Switching off Activation recuperation Menu Tour Reset o.k. Activation pushing aid Display speed Boost Display remaining range Travel mode Tour Display remaining energy Display travelling information Various warning indicators Braking...
Owner’s manual 5.3.1 Fitting and removing the sMMI Fitting Place the sMMI [4] in the correct position (the "neodrives" logo faces the rider) and twisted to the left at an angle of about 30 degrees on the dock [5] (see chart). Turn the sMMI [4] on the dock [5] by 30 degrees clockwise using slight pressure so that both components are aligned to each other.
5.3.2 Functions of the sMMI 5.3.2.1 Switching on and off Switching on To switch on the sMMI, press the menu button [2] on the controller. After a couple of seconds, a welcome screen followed by the start menu shown opposite will appear. If functions are already activated or the battery is not fully charged, the display of your sMMI may differ from the figure in part.
Owner’s manual 5.3.2.2 Start menu As described in section 3.2.1, the start menu shown in the opposite chart will appear upon startup. Explanation: 6. Approximate value of the distance in km which can be travelled at the preselected level of assistance (remaining range) 7.
5.3.2.3 Dynamo function and switch-on 5.3.2.4 Selection of the assistance level routine "light“ (optional) An assistance level that you have requested The neodrives motor features a dynamo (5 levels possible) may be permanently function and supplies the headlamp on your stored in the sMMI by your specialist dealer Pedelec with power even if the battery is as part of a travel profile.
Owner’s manual When the Pedelec is stopped, please 5.3.2.5 Activation of recuperation Depending on the battery used and the observe the following: speed, a maximum of 6A to 8A is recovered • If the pushing aid (see section 3.2.7) is By activating the recuperation, you may in case of 100% energy recovery.
Automatic recuperation (optional) To activate the braking assistant, press the Depending on the Pedelec's equipment by controller button [2] while being in the start the manufacturer, recuperation can also menu (see section 3.2.2) to access the next be activated automatically by operating submenu.
Owner’s manual Important notes As soon as you start to pedal, the braking assistant is automatically If the battery is fully charged, the braking deactivated. It will be reactivated as soon as you stop pedalling assistant may be activated, but not actively and there is no force acting on the chain or the force sensor in the used.
Page 29
Use of the Walk assist / Walk assist button • The pushing aid is used by pressing the controller button [1]. Thereby, the motor is switched on and moves your Pedelec at a maximum speed of 6 km/h as long as you press and hold button [1].
Owner’s manual 5.3.2.8 Date and time In the Boost mode you obtain the full drive performance. It is suited for quick rides in the city, incl. powerful starting at traffic lights. The Date and time can be set individually, too. The set time is shown full "Boost performance"...
Current time (requires a presetting, see section 3.2.8). Display of the distance travelled (requires "Tour Reset"). For this purpose, navigate to the function "Tour Reset" (Start Menu - Menu - Tour Reset; see chart in section 3) using the controller buttons (see section 2).
Owner’s manual 5.3.2.11 Display of information and Display of battery's capacity Braking assistant active warnings (standard representation) During a downhill tour, your The battery's remaining Pedelec is automatically braked The battery's remaining capacity is shown capacity is shown stepwise by within the preset limits (see section 3.2.6) in field [11] as a standard.
Warning - General fault 5.3.2.12 Easy Display mode Deactivation of Easy Display A fault has occurred in the system, To deactivate this mode, you have to motorised assistance is non longer By activating Easy Display, the following press the controller button [2] for about 2 available.
Your neodrives drive system has been optimally aligned to your as to speed restriction, the bicycle dealer may change the A2B by the factory so that usually there is no need for changes. If wheel circumference. This is only necessary if the drive wheel is...
5.3.2.16 Firmware updates and transmission of them to motor and battery As part of product maintenance and to extend the range of functions, firmware updates are occasionally available for download by specialist dealers. Your specialist dealer will be glad to inform and advise you in this matter.
Owner’s manual 5.3.2.17 Information on the sMMI plugs 5.4. Thermal management If you need to remove the sMMI plugs A combination of three temperature leading to the battery, please observe the sensors, an intelligent software control following information when connection and patented air circulation ensure optimal them again.
Page 37
Whenever a motor is operated beyond If the temperature of 80°C is exceeded in In practice the optimum operating point, its efficiency the motor electronics, the motor control The above aspects, in practice, lead to a decreases. This results in the energy not reduces the supplied power and thus the dependence on the outside temperature, being optimally converted any longer, but...
Owner’s manual Extreme example: 5.5 Motor Loosen the two nuts [18] or the quick an incline of 10-12% at an altitude of release used for fixing the wheel to the 500 metres, a total weight of 120 kg, The drive wheel of your Pedelec can be frame so that the complete wheel can be loose terrain, a maximum assistance level, removed from the bicycle frame at any...
Owner’s manual 5.5.2 Attachment of the drive wheel If the wheel is correctly fixed to the frame, the motor can be connected to the cable Make sure that all components fixed to the end leading to the battery. While doing wheel have been mounted according to so, ensure that the plug [15] is correctly the instructions and specifications of the...
Never mount the motor without the 5.6.1 Motor torque support [20]. This would lead to a total loss (twisting off the cable). In this • Your Pedelec's motor should be cleaned case, all warranty or guarantee claims regularly to remove dirt, ideally using a shall become void.
Owner’s manual 5.6.2 sMMI • Never put your Pedelec on the gear box side during transport, for instance in a car boot. It could be damaged in this way. • The contacts of the sMMI dock are spring loaded and should be cleaned from time to time using a contact spray to ensure they 5.8.
Page 43
• Has the sMMI lock been activated by the specialist dealer? If so, The recuperation/the downhill assistant does not work the sMMI only operates with the designated motor (see section • Is the battery charge level >90%? Recuperation only works with 3.2.14 - Anti-theft measures).
• Modifications of the battery's software. • Unauthorised attachments or use of the battery. The A2B neodrives battery is only destined for power supply to the • The manufacturer does not accept any liability for damage neodrives drives system. No other components may be connected caused by misuse of the battery.
6.1.3 Admissible operating conditions / places of use 6.1.5 Technical data The battery may be used at ambient temperatures between -10°C Name: BM18650Z3 US18650NC1 and +45°C Battery type: Lithium ion Lithium ion Rated capacity: 11.25 Ah 14.5 Ah Also observe the information on the admissible operating conditions Rated voltage: 37 V contained in the Pedelec manufacturer's operating instructions.
Owner’s manual 6.1.6 Main elements at a glance Battery 1. Battery (casing) 2. Keys 3. Charger socket / motor connection 4. On/off button 5. LED energy display 6. LED rear light On the Pedelec 7. Battery rail Battery charger 8. Charging cable plug...
6.2. Safety instructions and warnings manufacturers recommend sand as only parked in the sun should only be used for appropriate extinguishing agent. transporting it, but not as a general place Read and observe the following safety • Your Pedelec consumes energy each time of storage.
Owner’s manual • Do not expose the battery to any kind of • The battery may only be charged at moisture (water, rainwater, snow, etc.) temperatures between 0°C and 40°C. If during storage! you try to carry out a charging process • Charge the battery before storage and beyond this temperature range, check the state of charge every 3 months.
Read and observe all instructions and warnings enclosed with Lithium-ion cells are used in the A2B neodrives battery. Therefore, the charger and the following safety instructions and warnings relevant statutory provisions are applicable to the transport and before starting the charging process.
Page 50
Owner’s manual • Do not subject cable and plug to pressure. Excessive stretching or bending the cables, pinching a cable between a wall and a window frame or putting heavy objects on a cable or a plug may lead to an electric shock or fire. • Lay the power cable and the attached charging cable in such a way that nobody can step on it or stumble over it and that both cables are not subject to any other damaging effects or...
6.3. Startup 6.3.1 Information on the operating modes The battery has two operating modes. It is either in "Active mode" or in "Deep Sleep mode". When being in "Active mode", the battery consumes at least 5 mA per hour (own consumption of electronics). To keep the own consumption as low as possible, the battery automatically switches into the so-called "Deep Sleep mode"...
Owner’s manual 6.3.3 Switch-on of the battery If the battery has not been used for more than 48 hours: • Briefly press the button. If the battery has been used within 48 hours, it does not have to be • The battery is switched on, all LEDs (a to e) flash three times. switched on.
6.4. Removal of the battery 6.4.2 Removing the battery 6.4.1 Switching off the battery • Open the cover flap on the luggage rack battery. Put the key into the lock on the The battery is switched off using the luggage rack battery controller of the sMMI (see operating • Push the key slightly into the lock and, instructions neodrives sMMI and motor).
Owner’s manual 6.5. Charging the battery 6.5.2 Charging process Completely charge the battery before using it for the first time. When charging the battery, follow the operating instructions of the The battery's state of charge in general is 30% upon delivery. The charger.
6.5.3 LED indications during charging process If a fault occurs during the charging process, all LEDs start to light. Check if all criteria (such as ambient temperature, properly The following table shows the LED indications of the battery during fixed charging plug, etc.) relating to the charging process have the charging process.
Owner’s manual 6.6. Keys 6.8. Disposal The battery's scope of supply includes two keys to Electrical and electronic appliances must be disposed of separately lock the battery in the battery rail. Your specialist dealer from household waste and taken to disposal centres provided for should record the identification engraved in the keys by the legislature.
7.0 Important safety instructions before your first tour Make sure that you and your A2B are prepared for a safe and Remain attentive when cycling. Watch out for driving and pleasant ride. standing vehicles. ALWAYS wear an approved bicycle helmet.
Page 58
ONCE a year by a certified A2B dealer. Your wheel brake. safety depends on your A2B's roadworthiness.
Page 59
Battery. more power (pedalling power and Check the display before motor power) to move your A2B the ride to ensure that the battery forward. Low tyre pressure reduces has been sufficiently charged for the range which is possible per the planned distance.
Owner’s manual 8.0 Maintenance 8.2 Hub bearings Have your A2B checked and maintained regularly by an A2B Regularly check the fit of the hub specialist dealer and in accordance with the maintenance schedule bearings by lifting the wheel from (see section 13 of these operationg instructions), however, at least the ground and turning it and by once a year.
Page 61
A2B specialist dealer to check and replace the brake pads. Brakes are less effective if the road is wet. If you have to travel in wet weather, always remember that your A2B has a longer braking distance. Go slower, keep a larger distance between yourself and other road users and start braking earlier as usual.
Page 62
3. The front wheel can be easily removed from the hub now. Your A2B is equipped with a front wheel with quick release for easy removal and mounting of the front wheel. Please observe the instructions on the quick release system to ensure proper handling.
Page 63
If such installation and adjustment of the brake is not completely clear, ask your A2B specialist dealer to adjust the brakes of your A2B for you. Incorrectly adjusted brakes might have a reduced brake efficiency which may lead to an accident with severe or even fatal injuries and/or material damage.
Page 64
2. Remove the cable holders (on the back of the dropout and on 6. Remove the torque support from the A2B by pushing it from the axle. the bottom side of the left chain stay) using an appropriate 7.
Page 65
A2B for you. Incorrectly adjusted brakes might have a reduced brake efficiency which may lead to an accident with severe or even fatal injuries and / or material damage. Do NOT use your A2B if you are not sure whether the brakes work properly.
- Do not wipe away dust and dirt using a dry cloth (scratches to the paint and on the coverings). Do not use paint polishing agents for plastic parts. - Thoroughly clean the A2B after long tours and preserve it using a commercially available anticorrosive agent.
10.0 Tecnical data General technical data • 17“ Overall dimensions – 1,720 mm x 650 mm x 1,000 mm • 20“ Overall dimensions – 1,745 mm x 650 mm x 1,070 mm • Empty weight without battery: 22.4 kg • Empty weight with battery: 25.9 kg • Permissible maximum load: 160 kg • Permissible maximum load of luggage rack: 25 kg • Maximum speed with motorised assistance, even terrain: 25km/h, NOTE: limited • Maximum range, even terrain, without tailwind or headwind, without stopping/starting, lowest assistance level: Up to 120 km...
Definitions Guarantee 1.1 The following definitions stipulated in this clause shall apply to the 2.1 Hero Eco warrants that, upon delivery of the A2B to you and for the warranty: specified periods, the goods: 2.1.1 correspond to the relevant description with respect to all major...
Page 69
A2B.DE@heroeco.com 4.4 This clause shall not, in any form, cover or limit the liability of Hero Eco 3.2 Hero Eco will ask you to take the A2B to an authorised A2B specialist for: dealer together with a proof of purchase. After Hero Eco has checked 4.4.1 death or personal injuries due to the negligence of Hero Eco or...
To ensure the proper functioning and safety of your A2B related therewith, you should have a service check carried out once a year, however, at least at the times indicated in the table. Please contact an A2B specialist dealer for this purpose and have the vehicle checked routinely.
To appropriately protect your A2B from theft, you should buy a high-quality cable lock or a similar device. Each time you leave your A2B unattended, attach it to a firmly fixed object and lock it. Also lock the front and rear wheel and the motor on the frame.
Need help?
Do you have a question about the Obree and is the answer not in the manual?
Questions and answers