Comfort Glow CCL3924NRA Owner's Manual
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Comfort Glow CCL3924NRA Owner's Manual

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UNVENTED (VENT-FREE) GAS LOG HEATER
OWNER'S OPERATION AND INSTALLATION MANUAL
24" AND 30" REMOTE cONTROL READy
Also Design-Certified As Vented Decorative Appliances When
WARNING: If the information in this manual is not
followed exactly, a fire or explosion may result causing
property damage, personal injury or loss of life.
— Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Immediately call your gas supplier from a neighbor's
phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire
department.
— Installation and service must be performed by a quali-
fied installer, service agency or the gas supplier.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
For more information, visit www.fmiproducts.com
BILTMORE SPLIT OAk
ccL3924NRA, ccL3924PRA
ccL3930NRA, ccL3930PRA
Not Used With Hand-Held Thermostat Remote
PFS
®
US

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Summary of Contents for Comfort Glow CCL3924NRA

  • Page 1 OWNER’S OPERATION AND INSTALLATION MANUAL ® 24" AND 30" REMOTE cONTROL READy BILTMORE SPLIT OAk ccL3924NRA, ccL3924PRA ccL3930NRA, ccL3930PRA Also Design-Certified As Vented Decorative Appliances When Not Used With Hand-Held Thermostat Remote WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury or loss of life.

  • Page 2: Table Of Contents

    TABLE OF cONTENTS Safety ..............2 Troubleshooting ..........23 Local Codes............5 Specifications ............ 27 Product Identification ........... 5 Wiring Diagram ..........27 Unpacking............5 Parts ..............28 Product Features ..........6 Replacement Parts ..........30 Remote Control Accessories ....... 6 Technical Service..........
  • Page 3 SAFETy Continued WARNING: This product WARNING: Do not use a contains and/or generates blower insert, heat exchanger insert or other accessory not ap- chemicals known to the state of California to cause cancer or proved for use with this heater. birth defects or other reproduc- tive harm.
  • Page 4 SAFETy Continued 1. This appliance is only for use with the type 10. To prevent the creation of soot, follow the of gas indicated on the rating plate. This instructions in Cleaning and Maintenance, appliance is not convertible for use with page 22.

  • Page 5: Local Codes

    LOcAL cODES Install and use heater with care. Follow all State of Massachusetts: The installa- local codes. In the absence of local codes, tion must be made by a licensed plumber use the latest edition of The National Fuel or gas fitter in the Commonwealth of Gas Code, ANSI Z223.1/NFPA 54*.

  • Page 6: Product Features

    PRODUcT FEATURES OPERATION SAFETy PILOT This heater is clean burning. It requires This heater has a pilot with an Oxygen Deple- no outside venting. There is no heat loss tion Sensing (ODS) safety shutoff system. The out a vent or up a chimney. Heat is gener- ODS/pilot is a required feature for vent-free ated by realistic dancing, yellow flames.
  • Page 7 AIR FOR cOMBUSTION AND VENTILATION Continued between wall panels, at penetrations 2. Multiply the space volume by 20 to determine the maximum Btu/Hr the space can support. for plumbing, electrical and gas lines and at other openings. ________ (volume of space) x 20 = (Maxi- mum Btu/Hr the space can support) If your home meets all of the three criteria Example: 2560 cu.
  • Page 8 AIR FOR cOMBUSTION AND VENTILATION Continued wall connecting the two spaces (see options WARNING: If the area in which 1 and 2, Figure 2). You can also remove door the heater may be operated does into adjoining room (see option 3, Figure 2). Follow the National Fuel Gas Code, ANSI not meet the required volume for Z223.1/NFPA 54, Air for Combustion and...

  • Page 9: Installation

    INSTALLATION NOTICE: This heater is intended WARNING: Seal any fresh for use as supplemental heat. air vents or ash clean-out doors Use this heater along with your located on floor or wall of fire- primary heating system. Do not place. If not, drafting may cause install this heater as your pri- pilot outage or sooting.
  • Page 10 INSTALLATION Continued CHECK GAS TyPE B. Clearances from top of fireplace opening to ceiling should not be less than 42". Use the correct gas type (natural or propane/ LP) for your unit. If your gas supply is not cor- NOTICE: Manual control heaters rect, do not install heater.

  • Page 11: Mantel Clearances

    INSTALLATION Continued If Using Mantel Mantel Shelf 10" You must have noncombustible material(s) 8" Underside of Mantel above the fireplace opening. Noncombustible 6" Shelf 1 /2 " materials (such as slate, marble, tile, etc.) All minimum must be at least 1/2" thick. With sheet metal, distances are in inches you must have noncombustible material be-...
  • Page 12 INSTALLATION Continued Determining Minimum Mantel Clearances When Using a Hood If minimum clearances in Figure 6, page 11, are not met, you must have a hood. When using a hood there are still certain minimum Hearth mantel clearances required. Follow minimum Combustible Material clearances shown in Figure 7, page 11, when...

  • Page 13: Safety Information

    INSTALLATION Continued Damper Installation Items Needed Clamp • hardware package (provided with heater) Damper • approved flexible gas hose (not provided) (if allowed by local codes) • sealant resistant to propane/LP gas, not Damper Clamp provided • electric drill with 3/16" masonry drill bit Damper Note: Install optional remote receiver and Damper...
  • Page 14 INSTALLATION Continued 10. Attach base assembly to fireplace floor For propane/LP units, the installer must using two masonry screws (in hardware supply an external regulator. The external package) (see Figure 12, page 13). regulator will reduce incoming gas pressure. 11. Connect to gas supply. See Connecting You must reduce incoming gas pressure to To Gas Supply.
  • Page 15 INSTALLATION Continued CHECKING GAS CONNECTIONS WARNING: Use pipe joint WARNING: Test all gas piping sealant that is resistant to liquid and connections, internal and petroleum (LP) gas. external to unit, for leaks after We recommend that you install a sediment installing or servicing.
  • Page 16 INSTALLATION Continued Test Pressures Equal To or Less Than PRESSURE TESTING HEATER GAS 1/2 PSIG (3.5 kPa) CONNECTIONS 1. Close equipment shutoff valve (see Fig- 1. Open equipment shutoff valve (see Fig- ure 15). ure 15). 2. Pressurize supply piping system by either 2.
  • Page 17 INSTALLATION Continued INSTALLING LOGS Front Log (#1) WARNING: Failure to posi- tion the parts in accordance with these diagrams or failure Grate to use only parts specifically Fingers approved with this heater may result in property damage or personal injury. Grate Base CAUTION: After installa-...
  • Page 18 INSTALLATION Continued 4. Locate pegs on bottom of crossover log 7. For CCL3930PR/NR Only Locate holes (#4). Slide pegs into holes located in on bottom of crossover log (#7). Slide middle log (#2) and back log (#3). See onto pegs located in crossover log (#6) Figure 21, for placement.

  • Page 19: Operation

    OPERATION FOR YOUR SAFETY LIGHTING READ BEFORE LIGHTING INSTRUCTIONS WARNING: If you do not fol- WARNING: low these instructions exactly, • If fireplace has glass doors, a fire or explosion may result never operate this heater with causing property damage, per- glass doors closed.
  • Page 20 OPERATION Continued 4. Press in and turn control knob clock- 12. To leave pilot lit and shut off burners only: wise to the OFF position (see turn control knob clockwise to the Figure 30). PILOT position, or use remote control manual OFF button, or set selector switch 5.

  • Page 21: Inspecting Burners

    OPERATION Continued MANUAL LIGHTING After lighting, let pilot flame burn for about one minute. Turn control knob to ON position. PROCEDURE Adjust flame adjustment knob anywhere be- 1. Follow steps 1 through 6 under Lighting tween HI and LO. Slide the selector switch to Instructions, page 20.

  • Page 22: Cleaning And Maintenance

    cLEANING AND MAINTENANcE a soft cloth or vacuum cleaner nozzle. WARNING: Turn off heater 5. Blow air into the primary air holes on the and let cool before cleaning. injector holder. 6. In case any large clumps of dust have now been pushed into burner repeat steps 3 and 4.

  • Page 23: Troubleshooting

    TROUBLESHOOTING WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater. CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit. Note: All troubleshooting items are listed in order of operation. OBSERVED PROBLEM POSSIBLE CAUSE REMEDY...
  • Page 24 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY ODS/pilot lights but flame 1. Control knob not fully 1. Press in control knob fully goes out when control knob pressed in is released 2. Control knob not pressed in 2. After ODS/pilot lights, keep long enough control knob pressed in 30 seconds...
  • Page 25 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Slight smoke or odor during 1. Not enough air 1. Check burner for dirt and initial operation debris. If found, clean burner (see Cleaning and Maintenance, page 22) 2. Gas regulator defective 2. Replace gas control 3.
  • Page 26 TROUBLESHOOTING Continued WARNING: If you smell gas • Shut off gas supply. • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neighbor’s phone. Fol- low the gas supplier’s instructions.

  • Page 27: Specifications

    SPEcIFIcATIONS CCL3924PRA and CCL3930PRA CCL3924NRA and CCL3930NRA • Rating (Variable): 20,000/39,000 Btu/Hr • Rating (Variable): 20,000/39,000 Btu/Hr • Type Gas: Propane/LP • Type Gas: Natural • Ignition: Piezo • Ignition: Piezo • Manifold Pressure: 8.0" W.C. • Manifold Pressure: 3.5" W.C.

  • Page 28: Parts

    PARTS MODELS CCL3924PRA, CCL3924NRA, CCL3930PRA AND CCL3930NRA Note: Items 28 and 29 are Natural Gas only. www.fmiproducts.com 111161-01L...
  • Page 29 Left Back Crossover Log 111344-01 111344-03 Left Top Crossover Log 111345-02 111345-01 Right Btm Crossover Log — 111346-01 Right Top Crossover Log PART NUMBER CCL3924PRA CCL3924NRA CCL3930PRA CCL3930NRA DESCRIPTION 104285-01 — 104285-01 — ODS Pilot Assembly LP — 104286-01 —...

  • Page 30: Replacement Parts

    REPLAcEMENT PARTS If this product is missing a part or has a broken When calling, have ready: component, please do not return it to the store. • your name Call FMI PRODUCTS, LLC at 1-866-328-4537 • your address to answer questions and replace parts under •...

  • Page 31: Accessories

    AccESSORIES NOTICE: All accessories may not be available for all fireplace models. Purchase these accessories from your local dealer. If they can not supply these RECEIVER AND HAND-HELD accessories, call FMI PRODUCTS, LLC at 1-866-328-4538 for information. You can THERMOSTAT REMOTE CONTROL also write to the address listed on the back KIT - MLCR-M page of this manual.

  • Page 32: Warranty

    WARRANTy kEEP THIS WARRANTy Model (located on product or identification tag) _____________________________ Serial No. (located on product or identification tag) __________________________ Date Purchased __________________________ Keep receipt for warranty verification. FMI PRODUcTS, LLc LIMITED WARRANTIES New Products Standard Warranty: FMI PRODUCTS, LLC warrants this new product and any parts thereof to be free from defects in material and workmanship for a period of two (2) year from the date of first purchase from an authorized dealer provided the product has been installed, maintained and operated in accordance with FMI PRODUCTS, LLC’s warnings and instructions.

This manual is also suitable for:

Ccl3924praCcl3930nraCcl3930pra

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