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ROYAL ENGLISH OAK, BILTMORE SPLIT OAK,
AND WINCHESTER OAK UNVENTED
(VENT-FREE) PROPANE/LP GAS LOG HEATER
VARIABLE MANUALLY-CONTROLLED MODELS ALSO DESIGN-CERTIFIED
OWNER'S OPERATION AND INSTALLATION MANUAL
18" and 24" Variable
Manually-Controlled Models
CGS2718P
CGS3124P
CLD3018P
WARNING: If the information in this
manual is not followed exactly, a fire or
explosion may result causing property
damage, personal injury, or loss of life.
— Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor's phone. Follow the
gas supplier's instructions.
• If you cannot reach your gas supplier,
call the fire department.
— Installation and service must be per-
formed by a qualified installer, service
agency, or the gas supplier.
WARNING: This is an unvented gas-fired heater. It uses air (oxygen) from the room in
which it is installed. Provisions for adequate combustion and ventilation air must be
provided. Refer to Air for Combustion and Ventilation section on page 4 of this manual.
This appliance may be installed in an aftermarket* manufactured (mobile) home, where not prohibited
by state or local codes.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer
AS VENTED DECORATIVE APPLIANCES
(Winchester Oak Model Shown)
Save this manual for future reference.
24" and 30" Thermostatically-
Controlled Models
CLD3924PT
CCL3930PT(A)
Patent Pending
WARNING: Improper installation, adjust-
ment, alteration, service, or maintenance
can cause injury or property damage.
Refer to this manual for correct installa-
tion and operational procedures. For as-
sistance or additional information con-
sult a qualified installer, service agency,
or the gas supplier.
WARNING: This appliance is for installa-
tion only in a solid-fuel burning masonry
or UL127 factory-built fireplace, or in an
approved ventless firebox. It is design-
certified for these installations in accor-
dance with ANS Z21.11.2.
Exception: Do not install this appliance
in a factory-built fireplace that includes
instructions stating it has not been tested
or should not be used with unvented gas
logs.
®
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Table of Contents
Related Manuals for Comfort Glow CGS2718P
Summary of Contents for Comfort Glow CGS2718P
- Page 1 VARIABLE MANUALLY-CONTROLLED MODELS ALSO DESIGN-CERTIFIED AS VENTED DECORATIVE APPLIANCES OWNER’S OPERATION AND INSTALLATION MANUAL 18" and 24" Variable 24" and 30" Thermostatically- Controlled Models Manually-Controlled Models CLD3924PT CGS2718P CCL3930PT(A) CGS3124P CLD3018P ® (Winchester Oak Model Shown) Patent Pending WARNING: Improper installation, adjust-...
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Page 2: Safety Information
CGS2718P, CGS3124P, CLD3018P, CLD3924PT, and CCL3930PT(A) UNVENTED PROPANE/LP GAS LOG HEATER SAFETY To prevent performance problems, the 12. Do not allow fans to blow directly into use of a propane/LP tank of less than the fireplace. Avoid any drafts that al- INFORMATION 100 lbs. -
Page 3: Product Identification
OWNER’S MANUAL PRODUCT PRODUCT IDENTIFICATION FEATURES OPERATION This heater is clean burning. It requires no Back Log outside venting. There is no heat loss out a vent or up a chimney. Heat is generated by Crossover Log realistic, dancing yellow flames. This heater is designed for vent-free operation with flue damper closed. -
Page 4: Providing Adequate Ventilation
CGS2718P, CGS3124P, CLD3018P, CLD3924PT, and CCL3930PT(A) UNVENTED PROPANE/LP GAS LOG HEATER AIR FOR PROVIDING ADEQUATE Confined Space and Unconfined Space VENTILATION COMBUSTION AND The National Fuel Gas Code (ANS Z223.1, The following are excerpts from National VENTILATION 1992 Section 5.3) defines a confined space Fuel Gas Code. -
Page 5: Air For Combustion And Ventilation
OWNER’S MANUAL AIR FOR COMBUSTION AND VENTILATION Continued DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION Determining if You Have a Confined or Unconfined Space Use this work sheet to determine if you have a confined or unconfined space. Space: Includes the room in which you will install heater plus any adjoining rooms with doorless passageways or ventilation grills between the rooms. -
Page 6: Ventilation Air
CGS2718P, CGS3124P, CLD3018P, CLD3924PT, and CCL3930PT(A) UNVENTED PROPANE/LP GAS LOG HEATER AIR FOR COMBUSTION AND VENTILATION Continued 12" VENTILATION AIR Ventilation Air From Inside Ventilation Ventilation Grills Building Grills Into Adjoining Room, Into Adjoining This fresh air would come from an adjoining... -
Page 7: Installation And Clearances
OWNER’S MANUAL INSTALLATION INSTALLATION AND WARNING: Never install the CLEARANCES (Vent-Free heater Operation Only) NOTICE: This heater is intended • in a bedroom or bathroom un- for use as supplemental heat. Use less installed as a vented ap- this heater along with your pri- pliance (Variable Manually- WARNING: Maintain the mini- mary heating system. - Page 8 CGS2718P, CGS3124P, CLD3018P, CLD3924PT, and CCL3930PT(A) UNVENTED PROPANE/LP GAS LOG HEATER INSTALLATION If Using Mantel You must have noncombustible material(s) Continued above the fireplace opening. Noncombus- tible materials (such as slate, marble, tile, NOTICE: Manual control heaters etc.) must be at least 1/2 inch thick. With sheet may be used as a vented product.
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Page 9: Mantel Clearances
OWNER’S MANUAL INSTALLATION Mantel Shelf 10" Underside of Continued 8" Mantel Shelf 6" MANTEL CLEARANCES 1 /2 " In addition to meeting noncombustible mate- All minimum rial clearances, you must also meet required distances are clearances between fireplace opening and in inches mantel shelf. -
Page 10: Installing Damper Clamp Accessory For Vented Operation
CGS2718P, CGS3124P, CLD3018P, CLD3924PT, and CCL3930PT(A) UNVENTED PROPANE/LP GAS LOG HEATER INSTALLATION Damper Clamp Continued Damper Clamp INSTALLING DAMPER CLAMP ACCESSORY FOR VENTED OPERATION Damper Note: When used as a vented heater, appli- ance must be installed only in a solid-fuel burning fireplace with a working flue and constructed of noncombustible material. -
Page 11: Connecting To Gas Supply
OWNER’S MANUAL INSTALLATION CONNECTING TO GAS External Regulator SUPPLY Continued Propane/LP Supply Tank 5. Remove heater base from fireplace. WARNING: A qualified ser- vice person must connect heater 6. Drill holes at marked locations using to gas supply. Follow all local 3/16"... -
Page 12: Checking Gas Connections
CGS2718P, CGS3124P, CLD3018P, CLD3924PT, and CCL3930PT(A) UNVENTED PROPANE/LP GAS LOG HEATER INSTALLATION Pressure Testing Gas Supply Test Pressures Equal To or Less Than 1/2 PSIG Piping System Continued Close manual shutoff valve (see Fig- Test Pressures In Excess Of 1/2 PSIG ure 15). - Page 13 Crossover Back Log (#1) Log (#3) Notch Continued INSTALLING LOGS ON Rectangular Knob MODELS CGS2718P AND CGS3124P Hole Notch WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specifically approved with this heater may result in property damage or personal injury.
- Page 14 CGS2718P, CGS3124P, CLD3018P, CLD3924PT, and CCL3930PT(A) UNVENTED PROPANE/LP GAS LOG HEATER INSTALLATION Place the base of the middle log (#1) in Locate the notches in the bottom of the the U-shaped slots of the grate base. front log (#3). Place the front log on...
- Page 15 OWNER’S MANUAL INSTALLATION 4. Locate pegs on the bottom of crossover 6. Locate pegs on the bottom of crossover log (#4). Slide these pegs into the holes log (#6). Slide these pegs into the holes Continued located in middle log (#2) and back log located in back log (#3) and front log (#3).
- Page 16 CGS2718P, CGS3124P, CLD3018P, CLD3924PT, and CCL3930PT(A) UNVENTED PROPANE/LP GAS LOG HEATER OPERATING LIGHTING 4. Wait five (5) minutes to clear out any gas. Then smell for gas, including INSTRUCTIONS HEATER near the floor. If you smell gas, STOP! Follow “B” in the safety in-...
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Page 17: Operating Heater
OWNER’S MANUAL OPERATING Thermostatically-Controlled LIGHTING Models HEATER INSTRUCTIONS Continued FOR YOUR SAFETY WARNING READ BEFORE VARIABLE CONTROL • If fireplace has glass doors, LIGHTING OPERATION never operate this heater with glass doors closed. If you op- The variable control valve can be set to erate heater with doors closed, WARNING: If you do not fol- any heat setting and flame height desired,... -
Page 18: Inspecting Burners
CGS2718P, CGS3124P, CLD3018P, CLD3924PT, and CCL3930PT(A) UNVENTED PROPANE/LP GAS LOG HEATER OPERATING Ignitor Electrode INSPECTING Pilot Burner Thermocouple HEATER BURNERS Continued Check pilot flame pattern and burner flame patterns often. 5. Turn control knob counterclockwise to the PILOT position. C-clockwise... -
Page 19: Main Burner
OWNER’S MANUAL INSPECTING Burner blow position. If using compressed air in a Tube can, please follow the directions on the can. Ports/Slots BURNERS If you don't follow directions on the can, you could damage the pilot assembly. Continued 1. Shut off the unit, including the pilot. MAIN BURNER Allow the unit to cool for at least thirty minutes. - Page 20 CGS2718P, CGS3124P, CLD3018P, CLD3924PT, and CCL3930PT(A) UNVENTED PROPANE/LP GAS LOG HEATER TROUBLESHOOTING CAUTION: Never use a wire, WARNING: Turn off and un- needle, or similar object to clean plug heater and let cool before Note: For additional help, visit DESA ODS/pilot.
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Page 21: Troubleshooting
OWNER’S MANUAL TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Burner does light after ODS/pilot is lit 1. Burner orifice clogged 1. Clean burner (see Cleaning and Mainte- nance, page 19) or replace burner orifice 2. Inlet gas pressure is too low 2. - Page 22 CGS2718P, CGS3124P, CLD3018P, CLD3924PT, and CCL3930PT(A) UNVENTED PROPANE/LP GAS LOG HEATER TROUBLESHOOTING Continued WARNING: If you smell gas • Shut off gas supply. • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building.
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Page 23: Optional Positioning Of Thermostat Sensing Bulb
OWNER’S MANUAL OPTIONAL 4. The mounting clip must be a minimum Thermostat of 3" from bottom of fireplace to pre- POSITIONING OF Sensing Bulb vent crimping of capillary. Once you have decided on a location, clean the THERMOSTAT Adhesive- area thoroughly. Remove the paper backed SENSING BULB backing from the adhesive on back of... -
Page 24: Technical Service
CGS2718P, CGS3124P, CLD3018P, CLD3924PT, and CCL3930PT(A) UNVENTED PROPANE/LP GAS LOG HEATER SPECIFICATIONS 18" Model 18" Model 24" Model 24" model 30" Model (CGS2718P) (CLD3018P) (CGS3124P) (CLD3924PT) (CCL3930PT(A) Btu (Variable) 16,000/27,000 16,000/30,000 16,000/31,500 20,000/39,000 20,000/39,000 Type Gas Propane/LP Propane/LP Propane/LP Propane/LP... -
Page 25: Parts Central
OWNER’S MANUAL ACCESSORIES East Coast Energy Products PARTS CENTRAL 707 Broadway These Parts Centrals are privately owned Purchase these fireplace accessories from W. Long Branch, NJ 07764-1542 businesses. They have agreed to support our your local dealer. If they can not supply 732-870-8809 customer’s needs by providing original re- these accessories, either contact your near-... - Page 26 CGS2718P, CGS3124P, CLD3018P, CLD3924PT, and CCL3930PT(A) UNVENTED PROPANE/LP GAS LOG HEATER ILLUSTRATED PARTS BREAKDOWN Variable Manually-Controlled Winchester Oak Models CGS2718P CGS3124P 20-2 20-1 104386...
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Page 27: Parts List
PARTS LIST This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 24 of this manual. Variable Manually-Controlled Winchester Oak Models CGS2718P CGS3124P CGS2718P CGS3124P PART NUMBER PART NUMBER DESCRIPTION QTY. - Page 28 CGS2718P, CGS3124P, CLD3018P, CLD3924PT, and CCL3930PT(A) UNVENTED PROPANE/LP GAS LOG HEATER ILLUSTRATED PARTS BREAKDOWN Variable Manually-Controlled Royal English Oak Model CLD3018P 104386...
- Page 29 OWNER’S MANUAL PARTS LIST This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 24 of this manual. Variable Manually-Controlled Royal English Oak Model CLD3018P KEY CLD3018P PART NUMBER DESCRIPTION QTY.
- Page 30 CGS2718P, CGS3124P, CLD3018P, CLD3924PT, and CCL3930PT(A) UNVENTED PROPANE/LP GAS LOG HEATER ILLUSTRATED PARTS BREAKDOWN Thermostatically-Controlled Royal English Oak Model CLD3924PT 104386...
- Page 31 OWNER’S MANUAL PARTS LIST This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 24 of this manual. Thermostatically-Controlled Royal English Oak Model CLD3924PT CLD3924PT PART NUMBER DESCRIPTION QTY. 104937-01 Middle Log (#1) 104938-01...
- Page 32 CGS2718P, CGS3124P, CLD3018P, CLD3924PT, and CCL3930PT(A) UNVENTED PROPANE/LP GAS LOG HEATER ILLUSTRATED PARTS BREAKDOWN Thermostatically-Controlled Biltmore Split Oak Model CCL3930PT CCL3930PTA 104386...
- Page 33 OWNER’S MANUAL PARTS LIST This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 24 of this manual. Thermostatically-Controlled Biltmore Split Oak Model CCL3930PT CCL3930PTA CCL3930PT CCL3930PTA PART NUMBER PART NUMBER DESCRIPTION QTY.
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Page 34: Warranty Information
We make no other warranty, expressed or implied. LIMITED WARRANTY COMFORT GLOW VENT-FREE PROPANE/LP GAS LOG HEATERS DESA International warrants this product to be free from defects in materials and components for two (2) years from the date of first purchase, provided that the product has been properly installed, operated and maintained in accordance with all applicable instructions.