NEFF Microwave Oven Instruction Manual page 34

Malfunction
The microwave does not switch on.
It takes longer than before for the
food to heat up. p
A signal sounds. The two dots in
the display are flashing.
The appliance switches off shortly
after starting. Error message "H95"
appears in the display.
Error message "E723" appears in
the display.
Error message "Er1" appears in the
display.
Error message "Er11" appears in
the display.
Error message "Er4" appears in the
display.
Error message "Er18" appears in
the display.
34
Possible cause
The door is not properly closed. Check whether leftover food or
The … button was not
pressed.
The microwave power setting is
too low.
You have placed a larger
amount of food than normal in
the appliance.
The appliance is in
demonstration mode.
The door is not properly closed. Open the door again and close
The door is not properly closed. Open and close the appliance
The temperature sensor is
faulty.
The buttons are dirty or the
mechanics have jammed.
There is extreme overheating
(possibly a fire inside).
Microwave power setting too
high.
Technical fault.
d
Risk of electric shock.
Incorrect repairs are dangerous. Repairs may only be
carried out by one of our trained after sales engineers.
Remedial action/notes
a foreign object is trapped in
the door.
Press the … button.
Select a higher microwave
power setting.
Double the amount = almost
double the cooking time.
1. Press the °±² button.
2. Press and hold the n
button for 3 seconds.
The demonstration mode is
deactivated.
it properly, if this does not help,
contact the after sales service.
with the 3 button.
Call the after sales service.
Press all buttons several times
and, if this does not help,
contact the after sales service.
Do not open the door.
Disconnect from the mains or
switch off the fuse in the fuse
box and allow to cool down.
Call the after sales service.