Canon ImageFORMULA DR-C125 User Manual page 61

0-00-DR-C125_RG_UK.book Page 61 Friday, May 27, 2011 6:54 PM
Problem 8 Each scanned image of a multi-page document is
saved as a separate document.
Solutions With CaptureOnTouch, you can scan multiple pages
into one image file when TIFF or PDF file format is
selected. To do this, select [File type], click the
button, and select [Save all pages as one file] in the
displayed dialog box.
Problem 9 Documents feed, but the scanning procedure does
not complete.
Solutions When Panel-Feeding or Auto-Feeding is selected as the
feeding method on the scanner driver's setting screen,
after a document is fed, scanning does not occur until
the scan button is clicked on the scan panel.
Problem 10 Scanned images of multiple pages cannot be saved
in a single JPEG or BMP (PICT) file.
Solutions Multiple scanned images cannot be saved in a single
JPEG or BMP (PICT) file. Save the images in either
multi-page TIFF or PDF format.
Problem 11 Memory becomes insufficient and scanning stops.
Solutions If you configure scanning conditions that use a large
amount of the computer's memory, scanning may stop
because of insufficient memory. Although this depends
on the computer's memory size, the possibility of
insufficient memory increases if any of the following
scanning conditions overlap.
• [Color Mode] is set to [24-bit Color]
• A large page size (e.g. Legal) is specified as the [Page
Size]. Alternatively, the page size is set to [Scanner's
Maximum].
• A high resolution (600dpi etc.) is specified for [Dots per
inch].
If an error message appears due to insufficient memory
while scanning is in progress, exit the application,
change the scanning conditions (e.g. reduce the
resolution or page size) and then try scanning again. In
addition, the amount of memory used can be contained
by turning off [Moire Reduction] and [Please change
prevent bleed through and remove] if they are set to on.
Problem 12 Scanned images are upside down.
Solutions Confirm the scanner driver settings.
In Windows, confirm that the [Upside-down feeding]
check box in the [Feeding] tab is cleared.
In Mac OS X, confirm that the [Upside-down feeding]
check box in the [More] dialog box is cleared.
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