Faq - Kocchi's IDD-212G User Manual

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Maintenance Records
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Faults and maintenance of records
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Fault Description
Note: The units in warranty must complete this form carefully.
8.

FAQ

Q: External mobile phones cannot receive the alarm information from device.
A: Verify that the SIM card has text message capability, make sure the SIM card is properly inserted
into device before installation, please confirm SIM card account balance sufficient, please confirm
the phone parameter are set correct before installation, please confirm alarm switch is turned on.
(Detail of the parameters setting, see the installation | parameter setting.)
Q: Can the device read diagnostic trouble codes from the Tire Pressure Monitoring System?
A: This product is based on the OBD system, read only the engine system information.
Q: Can the device upload the vehicle's voltage?
A: This product will report the warning information with the voltage value while the battery voltage
falls below preset limits.
Q: The engine is running, but no trip information, why?
A: If the device time is not synchronized as the same current actual time, it needs to be
synchronized with Control Center via GSM, or with GPS time via G-Mouse, then the trip can begin.
Q: Why does the device sends a "beep" one-tone every 30 seconds?
A: This beep indicates that the vehicle has not equipped with OBD system, this product is not
suitable for the vehicle.
Q: There are trip data, but no tracking data, why?
Maintenance
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Maintenance
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