Orchid Telecom PBX 308 System Administration Manual page 23

I am unable to call another extension...
• Ensure the power supply is on, the Power LED on the PBX should be on.
• Is the extension in Direct Dial Mode?
If so, you will need to dial * then the extension number required.
I am unable to transfer calls...
• You must use Recall or 'R' button when transferring calls, please ensure the Recall type is
set to TBR (Time Break Recall). A TBR – ELR switch is normally located on the base of the
phone.
I am unable to program the PBX...
• ALL programming must be done from extension 201.
• Make sure the phone being used to program is set to TONE not PULSE dialling mode.
• Dial the password (* 01 1234 #) before entering programming strings. You will hear a
confirmation beep when the password is entered correctly.
• If extension 201 is in Direct Dial Mode, the password needs to be entered as * * 01 1234 #.
Contact Orchid for more assistance
You can email us at the following address with any further enquiries regarding the Orchid PBX
Range.
PBX_Support@orchid-telecom.com
23