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Related Manuals for Orchid Telecom KS 616
Summary of Contents for Orchid Telecom KS 616
- Page 1 Model KS 616 Programming & User Guide...
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Page 2: Table Of Contents
Introduction ............................5 Installation hints ..........................5 Wall mounting ......................... 5 Expanding your System………………………………………………………………………………5 System programming........................6 System password ........................6 Changing the password ....................... 6 Exchange line set up ........................6 One Exchange Line connected ....................6 Two Exchange Lines connected ..................... 7 Six Exchange Lines connected .................... - Page 3 Least Cost Routing (LCR) for all calls .................... 11 Accessing IP Calls ........................11 Call Barring / Call Restrictions ....................... 12 Internal calls only Group 0 ......................12 Assign Groups 1 - 6 or 0 to extensions ................. 12 Assign extensions to dial Speed Dial memories only ............13 Call Barring on a line-by-line basis ....................
- Page 4 Assign single digits for an extension or extensions ..............18 Day Night Service using Auto Attendant on/off ................18 Expanding your System……………………………………………………………………………… 19 Extension features/ Call handling ....................20 Extension to extension calls ………………………………………………………………………20 Transferring calls…………….………………………………………………………………………20 Call Pick Up…………………………………………………………………………………………..20 Conference Calls……………………………………………………………………………………20 System Speed Dials………………………………………………………………………………...20 Confirm extension number ....................
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Page 5: Introduction
Contact Orchid for more assistance ..................24 Technical Specifications…………………………………………………………………………….25 Introduction Thank you for choosing the Orchid Telecom KS 616 telephone system. Please take time to read through this Programming and User Guide to get the most from your new purchase. Installation hints ... -
Page 6: System Programming
System programming All programming is done on Extension 201 only. Note: After programming a line successfully you will hear the message 'Your instructions are successful' after you enter the # If you make a mistake you will hear 'You have entered an incorrect instruction, try again later' If you are programming a number of features you do not need to enter # and hang up after each feature string. -
Page 7: Two Exchange Lines Connected
Exchange Lines connected EXT 201 Password * 31 1 2 # Hang up Dial Six Exchange Lines connected Ext 201 Dial Password * 31 1 2 3 4 5 6 # Hang up Telephones with caller display and Date/Time features If you are intending to use telephones with the above features on the KS616 you must program the Date/Time settings on the PBX. -
Page 8: Change Extension Numbers
Change the number of digits and lead digit for extensions Example 1: Change all extensions from 201 216 to 3001-3016 Ext 201 Dial Password * 72 Where 3 is the lead digit and 4 is the number of digits. Then dial: 7 001 3001 Where 001 is the extension socket on rear of unit. -
Page 9: Add Extensions 207 And 208 To Ring On Line 1
Now extensions 201 to 204 and 207 to 208 will ring on line 1. Further examples If you do not want one or all of extensions 201 to 204 to ring, you must first clear the factory default setting as follows: Assign extensions 207 and 208 only to ring on line 1 Ext 201 Dial Password * 11... -
Page 10: Exchange Line To Specific Extension Or Extensions
To cancel this assignment: Ext 201 Dial Password * 43 Hang up Exchange line to specific extension or extensions This applies to outgoing calls only, incoming calls can be answered by all extensions. Example: Assign extensions 207 and 208 to be the only extensions that can make outgoing calls on line 3. -
Page 11: Least Cost Routing (Lcr) For All Calls
Least Cost Routing (LCR) for all calls Many phone companies offer attractive rates for their national, mobile and international calls. To use their services however you will have to prefix all Internationals with a 4,5 or 6 digit access code. The Orchid KS616 can be programmed to automatically insert the phone company's access code for all calls starting with 0, as follows: To prefix all calls on all lines with Carrier Call 18185... -
Page 12: Call Barring / Call Restrictions
Call Barring / Call Restrictions The Orchid KS616 has a very flexible Call Restrictions package which should enable you reduce your phone Bill by eliminating unnecessary calls. For example you can restrict individual or all extensions from calling premium rate numbers, International numbers, mobile numbers or calls to the speaking clock or Directory Inquires. -
Page 13: Assign Extensions To Dial Speed Dial Memories Only
Ext 201 Dial Password * 53 204 Hang up Assign extensions to dial Speed Dial memories only This is the ultimate cost-saving feature to prevent unauthorized telephone use. In this mode, the extensions can only call business related numbers; suppliers, customers or colleagues, for example. -
Page 14: System Speed Dials
Cancel extension 208 limit of 5 minutes for outgoing calls: Ext 201 Dial Password * 92 208 Hang up Note: One minute before the end of the time limit a beep will be heard every 15 seconds. System Speed Dials Up to 80 telephone numbers can be stored into the KS systems memory bank and can be dialled by any extension which has been programmed to use this feature. -
Page 15: Dialling Speed Dial Numbers
Dialling Speed Dial numbers Call the number in Speed Dial location 01, dial ## 01 Call the number in Speed Dial location 33, dial ## 33 Deleting and changing a Speed Dial number To change a number you must delete it first. Example: Change the number stored in Speed Dial location 01 to 902 123456 Ext 201 Dial: * * 01... -
Page 16: Auto Attendant (Disa)
Auto Attendant (DISA) All lines or individual lines can be programmed for Auto Attendant Mode (AA). In AA mode the KS616 answers incoming callers and they will hear your personalised Outgoing Message (OGM). This enables you to instruct your callers to Dial 201 for Sales, 202 for accounts etc, or 0 for the Operator. -
Page 17: Assign Operator Extension(S) For The Auto Attendant Mode
Assign operator extension(s) for the Auto Attendant mode When the caller dials 0 for the operator, extension 202 will ring, if 202 is busy extension 203 will ring. You can program the extensions of your choice for Operator 1 or Operator 2, which will answer if Operator 1 is busy. -
Page 18: Assign Single Digit For Auto Attendant Operation
Example: Assign extension 208 to automatically receive an incoming fax; Ext 201 Dial Password * 207 208 Hang up Cancel Auto fax detect Ext 201 Dial Password * 207 Hang up Assign single digit for Auto Attendant operation This feature enables your incoming callers to dial a single digit to access extensions, for example: Press 1 for Sales, 3 for Service, 4 for Accounts etc. -
Page 19: Expanding Your System
Example1: Turn the Auto Attendant on at 9 am and off at 6 pm. Monday to Friday and on all day Saturday and Sunday: Ext 201 Dial: Password * 87 0900 1800 # * 891 6 (DOW) 1 # * 892 7 (DOW) Hang up Where day of the week (dow) is 1 for Monday, 2 for Tuesday, 7 for Sunday... -
Page 20: Extension Features/ Call Handling
Call pick up To pick up a call ringing on another extension dial Conference calls To set up a conference call between an external call on your extension, yourself and another extension dial Recall followed by the extension number. System speed dials To set up system speed dials see page 15. -
Page 21: Transfer Calls When Busy
Transfer all calls to your secretary Transfer all calls to your secretary Dial: # * 6 Ext No In this mode only the secretary can call your extension. To cancel calls being transferred to your secretary Dial: # * 6 00 Do Not Disturb mode If you do not want to receive internal or external calls Dial: # * 71... -
Page 22: Caller Display
Caller Display extension to extension This feature is provided by the KS616 and is not subject to Network connection. Providing you have compatible Caller Display telephones, when an internal extension calls you their extension number will be displayed. For example, if extension 208 calls you 00208 will be displayed on the LCD. -
Page 23: Troubleshooting & Faq's
Troubleshooting and FAQ’s The factory default settings are as follows: All extensions are dial 9 for a line. Extension 201 to 204 only ring on incoming calls Call restrictions removed on all extensions Auto Attendant (DISA) OFF. Reset the system to factory default settings Ext 201 Dial Password * 6000 #... - Page 24 Unable to transfer calls You must use Recall or ‘R’ button when transferring calls – please ensure the Recall type is set to TBR (Time Break Recall). A TBR – ELR switch is normally located on the base of the phone.
- Page 25 Technical specifications Capacity 8 Lines and 32 Extensions (Expandable to 16/64) External sockets Line and Extensions terminated on RJ11 sockets External Music socket 3.5 mm Mono Communication channels Transmission loss Extension to Extension < 1.5 dB Extension to Exchange < 2 dB Ringing Current AC65V/50Hz Balance about earth...
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