Canon Vixia HF11 Instruction Manual page 100

Additional Information
If you have a problem with your camcorder, refer to this section. Sometimes what you
think is a malfunction of the camcorder may have the simplest of solutions - please
read the "CHECK THIS FIRST" box before going on to the more detailed problems
and solutions. Consult your dealer or a Canon Service Center if the problem persists.
CHECK THIS FIRST
Power supply
i
Is the battery charged? Is the compact power adapter correctly connected to the
: camcorder?
(OJ
20)
, Recording
Did you turn the camcorder on and set the mode dial to ." or O?
(OJ
26). If you are
recording to a memory card, is one correctly inserted into the camcorder?
(OJ
32)
!
Playback
Did you turn the camcorder on and set the mode dial to .~ or CI?
(OJ
26). If you are
playing back recordings from a memory card, is one correctly inserted into the
camcorder?
(OJ
32) Does it contain any recordings?
Power source
The camcorder
will
not turn on or it turns off by itself.
- The battery pack is exhausted. Replace or charge the battery pack (OJ 20).
- Remove the battery pack and reattach it correctly.
Cannot charge the battery pack.
- The battery pack is too hot. The charging
will
start once the battery pack temperature is below 40°C
(104 OF).
- Charge the battery pack in temperatures between 0 °C and 40°C (32 OF and 104 oF).
- The battery pack is damaged. Use a different battery pack.
- Turn off the power before charging the battery pack (Ill 20).
A noise can be heard from the compact power adapter.
- Afaint sound can be heard while the compact power adapter is connected to a power outlet. This is not a
malfunction.
After using the camcorder for a long time, it becomes hot.
- The camcorder may become hot after using it continuously for long periods of time; this is not a malfunction.
If it becomes hot very quickly or it becomes too hot to touch, it may indicate a problem with the camcorder.
Consult a Canon Service Center.
100 - - - - - - - - - - - - - - - - - - - - - - - - - -