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Packard Bell ENTK81/83 Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN

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Summary of Contents for Packard Bell ENTK83 Series

  • Page 1 Packard Bell ENTK81/83 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...
  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on Packard Bell ENTK81 service guides. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: Denotes actual messages that appear SCREEN MESSAGES on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 Preface Before using this information and the product it supports, please read the following general information. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
  • Page 7: Table Of Contents

    Your Packard Bell Notebook tour ........
  • Page 8 Table of Contents Removing the Touchpad FFC ........72 Removing the Card Reader Board (Discrete Only) .
  • Page 9 Packard Bell NV50A (Discrete) ........196...
  • Page 10 Table of Contents...
  • Page 11: System Specifications

    Chapter 1 System Specifications Features Below is a brief summary of the computer’s many features: NOTE: Items denoted with an (*) are only available for selected models. Operating System • Genuine Windows® 7 Home Premium 64-bit • Genuine Windows® 7 Home Basic 64-bit Platform •...
  • Page 12: Storage Subsystem

    Graphics • ATI Mobility Radeon™ HD 5650 with up to 4091 MB of HyperMemory™ (1024 MB of dedicated DDR3 VRAM, up to 3067 MB of shared system memory), supporting Unified Video Decoder (UVD), OpenEXR High Dynamic-Range (HDR) technology, Shader Model 5.0, Microsoft® DirectX®...
  • Page 13: Dimensions And Weight

    Dimensions and Weight • 381 (W) x 253 (D) x 31/34.14 (H) mm (15 x 9.96 x 1.22/1.34 inches) • 2.6 kg (5.72 lbs.) with 6-cell battery Communication • Video conferencing solution, featuring: • Webcam with 1280 x 1024 resolution •...
  • Page 14: Special Keys And Controls

    DC-in jack for AC adapter Software • Productivity • Packard Bell MyBackup Solution • Packard Bell Optical Drive Power Management (for models with ODD eject button) • Packard Bell Recovery Management • Packard Bell Social Networks • Adobe® Flash® Player 10 •...
  • Page 15: Optional Items

    Windows Live™ Essentials - Wave 3.2 (Mail, Photo Gallery, Live™ Messenger, Movie Maker, Writer) • Skype™ • Web links and utilities • Packard Bell Accessory Store (Canada, France, Germany, Italy, Mexico, Spain, UK, US only) • Packard Bell Identity Card • Packard Bell InfoCentre • Packard Bell Registration •...
  • Page 16: System Block Diagram

    System Block Diagram Discrete Model Danube VRAM 1GB AMD S1G4 Processor 64M16 x 8 Memory BUS(DDR3) 204pin DDRIII-SO-DIMM X2 uPGA-638 Package Dual Channel DDR3 BANK 0, 1, 2, 3 Champlain 1.5V DDRIII 800~1333MHz ATI M97 Hyper Transport Link Madisan/Park 16 x 16 uFCBGA-962 PCI-Express x 16 Gen2...
  • Page 17: Uma Model

    UMA Model Danube AMD S1G4 Processor Memory BUS(DDR3) 204pin DDRIII-SO-DIMM X2 uPGA-638 Package Dual Channel Champlain Hyper Transport Link 16 x 16 LVDS ATI RS880M uFCBGA-528 HDMI Conn. Mini Card A link Express2 CMOS Bluetooth conn card Reader Camera Conn (WL)X1 RTS5137 <Option>...
  • Page 18: Your Packard Bell Notebook Tour

    Your Packard Bell Notebook tour Front View Icon Item Description Webcam Web camera for video communication (for selected models). Microphone Internal microphone for recording sound. Display screen Also called Liquid-Crystal Display (LCD), displays computer output. Indicates when the hard disk drive is active.
  • Page 19: Closed Front View

    Icon Item Description Power button Turns the computer on and off. Keyboard For entering data into your computer. Palmrest Comfortable support area for your hands when you use the computer. Indicates the computer’s power status. Power Indicates the computer’s battery status. Battery 1.
  • Page 20: Right View

    Icon Item Description External display Connects to a display device (VGA) port (e.g. external monitor, LCD projector). Ethernet (RJ-45) Connects to an Ethernet 10/100-based port network. HDMI Connect to HDMI devices USB 2.0 ports Connect to USB 2.0 devices (e.g. USB mouse, USB camera).
  • Page 21: Bottom View

    Bottom View Icon Item Description Battery bay Houses the computer's battery pack. Battery release Releases the battery for removal. latch Hard disk bay Houses the computer's hard disk (secured with screws). Memory Houses the computer's main memory. compartment Battery lock Locks the battery in position.
  • Page 22: Touchpad Basics

    Touchpad Basics The following items show you how to use the Touchpad: • Move your finger across the Touchpad (1) to move the cursor. • Press the left (2) and right (3) buttons located beneath the Touchpad to perform selection and execution functions.
  • Page 23: Using The Keyboard

    Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has two lock keys which you can toggle on and off. Lock key Description Caps Lock...
  • Page 24: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: <...
  • Page 25: Hot Keys

    Hot Keys The computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, volume output and the BIOS utility. To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Function...
  • Page 26: Hardware Specifications And Configurations

    Hardware Specifications and Configurations Processor Specification Item Discrete CPU type AMD Family 10h Champlain Processor AMD Family 10h Champlain Processor S1g4 Socket S1g4 Socket uPGA-638 Package uPGA-638 Package package Core Logic • AMD RS880M North Bridge uFCBGA-528p • AMD SB820M South Bridge uFCBGA-605p Processor Specifications Cache Core...
  • Page 27 Northbridge Item Specification Chipset AMD RS880M Package uFCBGA-528p Features • CPU HyperTransport™ Interface • Caspian-series processors. • ATI HyperMemory • PCI ExpressR Interface • A-Link Express II Interface • Northbridge-Southbridge messaging functionalities • 2D Acceleration • 3D Acceleration • Motion Video Acceleration •...
  • Page 28 CPU Fan True Value Table (TJ100) (Discrete Model) CPU Temperature Fan Speed (RPM) SPL Spec (dBA) Core 2500 2900 3200 3600 4000 4000 Throttling 50%: On= 95°C; OFF=85°C OS shut down at 100°C; H/W shut down at 92°C CPU Fan True Value Table (TJ100) (UMA Model) CPU Temperature Fan Speed (RPM) SPL Spec (dBA)
  • Page 29 System Memory Item Specification Memory controller AMD DDRIII Memory controller Memory size Up to 8GB maximum DIMM socket number Supports memory size per socket 512MB/1GB/2GB/4GB Supports maximum memory size Up to 8GB Supports DIMM type DDRIII SO-DIMM Supports DIMM Speed Up to 1333M/Ts Support DIMM voltage 1.5V...
  • Page 30 Wireless Module 802.11b/g/n Item Specification Chipset Atheros HB93/HB95/ HB97, BCM943225/ BCM4312, Intel 6200/1000 Data throughput 11~54 Mbps, up to 270 Mbps for Draft-N Protocol 802.11 b+g, Draft-N Interface PCI bus (mini PCI socket for wireless module) Bluetooth Interface Item Specification Chipset Atheros AR3011/ Broadcom BCM2070/ Broadcom BCM2046 Data throughput...
  • Page 31 Super-Multi Drive Interface Item Specification Vendor & model name HLDS Super-Multi Drive DL 8X GT30N LF, SONY Super-Multi Drive DL 8X AD-7590S LF, SONY Super-Multi Drive DL 8X AD-7580S LF, TOSHIBA Super-Multi Drive DL 8X TS-L633B LF, TOSHIBA Super-Multi Drive DL 8X TS-L633C Performance With CD Diskette...
  • Page 32 Audio Subsystem Item Specification Audio Codec Chipset Realtek ALC272 Package 48pin LQFP Speaker Amplifier TPA6017A2_TSSOP20 Audio Port Internal 1 mic, 1 speaker Compatibility Dolby® Digital Live, DTS® CONNECT™, Dolby® Home Theater, and SRS® programs Sampling Rate 44.1k/48k/96k/192kHz External Mic jack Headphone jack Graphics Controller Specification...
  • Page 33 USB Port Item Specification USB compliance level USB 1.1 / USB 2.0 compatibility OHCI/EHCI EHCI/OHCI 9 Number of USB port(s) Location 2 (right side), 1 (left side) HDMI Port Item Specification Compliance level HDMI 1.3 / HDCP1.2 Data throughput 4.95Gbit/s (165MHz x 30-bits) Number of HDMI port(s) Location Left side...
  • Page 34 Keyboard Item Specification Type New Acer AC7T flat keyboard Total number of 103-US/104-UK keys keypads Windows logo key Internal & external keyboard work simultaneously Features • Phantom key auto detect • Overlay numeric keypad • Support independent pgdn/pgup/pgup/home/end keys • Support reverse T cursor keys •...
  • Page 35 LED 15.6" Item Specification AUO B156XW02 V2 (HW:4A), LG LP156WH2-TLEA, CMO Vendor/model name N156B6-L0B, BOE HT156WXB-500, CPT CLAA156WB11A, SAMSUNG LTN156AT02-A04 Screen Diagonal (mm) 394.91 mm Active Area (mm) 344.23 mm x 193.54 mm Display resolution (pixels) 1366 x 3(RGB) x 768 Pixel Pitch (mm) 0.252mm ×...
  • Page 36 LCD Inverter (LCD only) Item Specification Vendor & model name DARFON VK.21071.804, YEC YNV-C01AC Brightness conditions PWM signal frequency: Min142Hz Typ:150Hz Max:158Hz PWM signal amplitude: Min:3.0V Typ:3.3V Max:3.6V Duty=Ton/Period: Min:15% Max:100% Input voltage (v) Min:9V Typ:20V Max:20V Input current (mA) Typ:0.33A Output voltage (V, RMS) Typ:650V...
  • Page 37 Card Reader Specification Item Discrete Chipset RTS5160 RealTek RTS5137 Package 2-in-1 card reader Feature USB 2.0 Interface Push-push type Supports Maximum size SD: 2GB (please specify max SDHC: 4GB~32GB supporting size for each SDXC:64GB~2TB card) MMC: Max 128 GB in LBA mode (28-bit sector address) System LED Indicator Item Specification...
  • Page 38 Chapter 1...
  • Page 39: System Utilities

    Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.
  • Page 40: Packard Bell Nv50A Bios

    Packard Bell ENTK81 BIOS Information The Information screen displays a summary of the computer hardware information. I n s y d e H 2 0 S e t u p U t i l i t y R e v . 3 . 5...
  • Page 41: Main

    Main The Main screen allows the user to set the system time and date as well as enable and disable boot options and recovery. I n s y d e H 2 0 S e t u p U t i l i t y R e v.
  • Page 42: Security

    Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. NOTE: System BIOS does not support Trusted Platform Module (TPM). I n s y d e H 2 0 S e t u p U t i l i t y R e v .
  • Page 43: Setting A Password

    Setting a Password Follow these steps as you set the user or the supervisor password: Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: S e t S u p e r v i s o r P a s s w o r d E n t e r N e w P a s s w o r d C o n f i r m N e w P a s s w o r d Type a password in the “Enter New Password”...
  • Page 44: Changing A Password

    Changing a Password Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears. S e t S u p e r v i s o r P a s s w o r d E n t e r C u r r e n t P a s s w o r d E n t e r N e w P a s s w o r d C o n f i r m N e w P a s s w o r d...
  • Page 45: Boot

    Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. Select Boot menu to select specific devices to support boot. I n s y d e H 2 0 S e t u p U t i l i t y R e v .
  • Page 46: Exit

    Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. I n s y d e H 2 0 S e t u p U t i l i t y R e v.
  • Page 47: Bios Flash Utilities

    BIOS Flash Utilities The BIOS flash memory update is required for the following conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Use the flash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the flash utility.
  • Page 48: Dos Flash Utility

    DOS Flash Utility Perform the following steps to use the DOS Flash Utility: Press F2 during boot to enter the Setup Menu. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to position 1.
  • Page 49 In flash BIOS, the message Please do not remove AC Power Source displays. NOTE: If the AC power is not connected, the following message displays. Plug in the AC power to continue. Flash is complete when the message Flash programming complete displays. Chapter 2...
  • Page 50: Winflash Utility

    WinFlash Utility Perform the following steps to use the WinFlash Utility: Double-click the WinFlash executable. Click OK to begin the update. A progress screen displays. Chapter 2...
  • Page 51: Remove Hdd/Bios Password Utilities

    Remove HDD/BIOS Password Utilities This section provides you with details about removing HDD/BIOS password: Remove HDD Password: If you key in the wrong HDD password three times, an error is generated. To reset the HDD password, perform the following steps: After the error is displayed, select the Enter Unlock Password option on the screen.
  • Page 52 Removing BIOS Passwords To clear the User or Supervisor passwords, open the DIMM door and use a metal instrument to short the R334 point. Cleaning BIOS Passwords To clean the User or Supervisor passwords, perform the following steps: From a DOS prompt, execute clnpwd.exe Press 1 or 2 to clean the desired password shown on the screen.
  • Page 53: Using Boot Sequence Selector

    Using Boot Sequence Selector The Boot Sequence Selector allows the boot order to be changed without accessing the BIOS. To use Boot Sequence Selector, perform the following steps: Enter into DOS. Execute BS.exe to display the usage screen. Select the desired boot sequence by entering the corresponding sequence. For example, enter BS 2 to change the boot sequence to HDD | CD ROM | LAN | Floppy.
  • Page 54: Using Dmitools

    The following examples show the commands and the corresponding output information. Read DMI Information from Memory Input: dmitools /r Output: Manufacturer (Type1, Offset04h): Packard Bell Product Name (Type1, Offset05h): NV50A Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Write Manufacturer Name to EEPROM...
  • Page 55 Chapter 2...
  • Page 56 Chapter 2...
  • Page 57: Machine Disassembly And Replacement

    Chapter 3 Machine Disassembly and Replacement IMPORTANT: The outside housing and color may vary from the mass produced model. This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: •...
  • Page 58: Pre-Disassembly Instructions

    Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. NOTE: Make sure you match the AC adapter with the correct model.
  • Page 59: Disassembly Process

    Disassembly Process IMPORTANT: The LCD module cannot be disassembled outside of factory conditions. If any part of the LCD module is faulty, such as the camera, antenna or LCD panel, the whole module must be replaced. The disassembly process is divided into the following stages: •...
  • Page 60: External Module Disassembly Process

    External Module Disassembly Process IMPORTANT: The outside housing and color may vary from the mass produced model. External Modules Disassembly Flowchart The flowchart below gives you a graphic representation of the external module disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the keyboard, you must first remove the switch board.
  • Page 61: Removing The Battery Pack

    Removing the Battery Pack 1. Turn computer over. Slide the battery lock in the direction shown. 2. Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main unit (2). NOTE: The battery has been highlighted with a yellow oval as shown in the above image.
  • Page 62: Removing The Sd Dummy Card

    Removing the SD Dummy Card 1. Push the SD dummy card all the way in to eject it. 2. Pull it out from the slot. Chapter 3...
  • Page 63: Removing The Keyboard

    Removing the Keyboard 1. Unlock the six (6) keyboard locks. 2. Pry up the center of the keyboard and rotate it upward away from the upper cover. 3. Turn the keyboard over on to the touchpad area to expose the FPC connector. Chapter 3...
  • Page 64 4. Open the locking latch and disconnect the FPC from the mainboard. 5. Lift the keyboard clear of the upper cover. Chapter 3...
  • Page 65: Removing The Odd Module

    Removing the ODD Module 1. See “Removing the Battery Pack” on page 51. 2. Remove the one (1) screw securing the ODD module. Step Size Quantity Screw Type ODD Module M2.5*8 3. Pull the ODD module out from the chassis. Chapter 3...
  • Page 66 4. Remove the two (2) screws securing the ODD bracket and remove the ODD bracket from the ODD module. Step Size Quantity Screw Type ODD Bracket M2*3 5. Remove the ODD bezel by prying the top edge away and clear of the module. Chapter 3...
  • Page 67: Removing The Logic Lower Door

    Removing the Logic Lower Door 1. Remove two (2) screws from the logic lower door. Step Size Quantity Screw Type Logic Lower Door M2.5*8 2. Lift the door beginning from the inner edge as shown. 3. Lift the door clear of the device, exposing the HDD, DIMM, and WLAN modules. Chapter 3...
  • Page 68: Removing The 3G Cover (Discrete Only)

    Removing the 3G Cover (Discrete Only) 1. Remove one (1) screw from the 3G cover. Step Size Quantity Screw Type 3G Cover M2.5*8 2. Lift the 3G cover from the right edge first, then remove completely. Chapter 3...
  • Page 69: Removing The Dimm Module

    Removing the DIMM Module 1. See “Removing the Logic Lower Door” on page 57. 2. Push out the release latches on both sides of the DIMM socket to release the DIMM module. 3. Remove the DIMM module. 4. Repeat steps 2 and 3 for the second DIMM module if present. Chapter 3...
  • Page 70: Removing The Wlan Module

    Removing the WLAN Module 1. See “Removing the Logic Lower Door” on page 57. 2. Disconnect the antenna cables from the WLAN module. NOTE: Cable placement is Black to the MAIN terminal and White to the AUX terminal. 3. Move the antenna away and remove the one (1) screw to release the WLAN module. Step Size Quantity...
  • Page 71 4. Detach the WLAN module from the WLAN socket. Chapter 3...
  • Page 72: Removing The Hdd Module

    Removing the HDD Module 1. See “Removing the Logic Lower Door” on page 57. 2. Using plastic tweezers lift the pull tab from the chassis. 3. Using the pull-tab, slide the HDD module in the direction of the arrow to disconnect the interface. 4.
  • Page 73 5. Remove the four (4) screws (two each side) securing the HDD to the carrier. Step Size Quantity Screw Type HDD Carrier M3*3 6. Remove the HDD from the carrier. Chapter 3...
  • Page 74: Removing The Rtc Battery (Uma Only)

    Removing the RTC Battery (UMA Only) 1. See “Removing the Logic Lower Door” on page 57. 2. Using plastic tweezers, lift the RTC battery from mainboard connector. Chapter 3...
  • Page 75: Main Unit Disassembly Process

    Main Unit Disassembly Process Main Unit Disassembly Flowchart Remove Remove External Power Board Modules before proceeding Remove Speaker Module Remove Upper Cover Remove Touchpad FFC Remove Remove Card Reader Remove ODD Connector Remove Remove Board Mainboard Board USB Board Bluetooth Module (Discrete Only) (UMA Only) Remove...
  • Page 76: Removing The Upper Cover

    Removing the Upper Cover 1. See “External Module Disassembly Process” on page 50. 2. Turn the computer over. Remove the twelve (12) screws on the lower cover and four (4) screws from the battery bay. Step Size Quantity Screw Type Lower Cover M2.5*8 (red callout)
  • Page 77 3. Turn the computer over and disconnect the following three (3) cables from the mainboard. 4. Unlock and disconnect the power board FFC (A). Chapter 3...
  • Page 78 5. Disconnect the speaker cable (B). 6. Unlock and disconnect the touchpad FFC (C). NOTE: Avoid pulling on cables directly to prevent damage to the connectors. NOTE: Use the pull-tabs on FFCs whenever available to prevent damage. Chapter 3...
  • Page 79 7. Remove the seven (7) screws from the upper cover as shown. Step Size Quantity Screw Type Upper Cover M2.5*5 8. Starting at the bottom right side of the cover, pry apart the upper and lower covers as shown. Work along the front edge of the casing to the left as shown, then lift the upper cover clear of the lower cover.
  • Page 80: Removing The Speaker Module

    Removing the Speaker Module 1. See “Removing the Upper Cover” on page 66. 2. Locate the speaker module on the upper cover as shown. 3. Remove the speaker module cable from the cable guides. 4. Lift the speaker module clear of the device. Chapter 3...
  • Page 81: Removing The Power Board

    Removing the Power Board NOTE: The power board may vary depending your model. 1. See “Removing the Upper Cover” on page 66. 2. Remove two (2) screws from the power board. Step Size Quantity Screw Type Power Board M2*3 3. Turn the upper cover over and remove the power board cable. Pass the cable through the upper cover as shown.
  • Page 82: Removing The Touchpad Ffc

    Removing the Touchpad FFC IMPORTANT: The touchpad board cannot be removed individually. To replace the touchpad board, replace the entire upper cover. 1. See “Removing the Upper Cover” on page 66. 2. Remove the adhesive tape securing the touchpad FFC to the touchpad board. 3.
  • Page 83: Removing The Card Reader Board (Discrete Only)

    Removing the Card Reader Board (Discrete Only) 1. See “Removing the Upper Cover” on page 66. 2. Remove both pieces of adhesive tape securing the FCC to the lower cover. 3. Unlock the mainboard to card reader cable connector. 4. Lift the FFC to detach the adhesive securing the cable to the lower cover. Chapter 3...
  • Page 84 5. Remove one (1) screw from the card reader board. Step Size Quantity Screw Type Card Reader M2*3 Board 6. Lift the card reader board clear of the device. Chapter 3...
  • Page 85: Removing The Usb Board

    Removing the USB Board 1. See “Removing the Upper Cover” on page 66. 2. See “Removing the Card Reader Board (Discrete Only)” on page 73. NOTE: This procedure is only necessary for discrete models only. 3. Unlock the mainboard to USB cable connector. 4.
  • Page 86 5. Remove one (1) screw from the USB board. Step Size Quantity Screw Type USB Board M2*3 NOTE: The location of the bluetooth module may vary depending on your model. 6. Lift the USB board clear of the lower cover. Chapter 3...
  • Page 87: Removing The Bluetooth Module

    Removing the Bluetooth Module 1. See “Removing the Upper Cover” on page 66. 2. See “Removing the USB Board” on page 75. NOTE: This procedure is only necessary for discrete models only. 3. Pry the Bluetooth board from the adhesive. Discrete 4.
  • Page 88 5. Lift the Bluetooth cable from the cable guides. Discrete Chapter 3...
  • Page 89: Removing The Odd Connector Board (Uma Only)

    Removing the ODD Connector Board (UMA Only) 1. See “Removing the Upper Cover” on page 66. 2. Unlock and disconnect the ODD FFC from the mainboard. 3. Lift the ODD connector board from the lower cover. Chapter 3...
  • Page 90: Removing The Mainboard

    Removing the Mainboard 1. See “Removing the Upper Cover” on page 66. 2. Disconnect the microphone cable from the mainboard. 3. Disconnect the LVDS cable from the mainboard. 4. Remove the LVDS cable and the DC-IN cable from the cable guide. Chapter 3...
  • Page 91 5. UMA: Remove the four (4) securing screws from the mainboard. Discrete: Remove the one (1) securing screw from the mainboard. Discrete Step Size Quantity Screw Type Mainboard M2.5*5 (red callouts) (UMA Only) M2.5*5 (green callouts) CAUTION: Do not remove the mainboard completely. The mainboard is still connected to the chassis. 6.
  • Page 92 7. Carefully turn the mainboard over and place it on a clean, dust-free surface. CAUTION: Do not use excessive force when turning the mainboard over as it is still connected to the chassis by the power cable. 8. Disconnect the power cable. 9.
  • Page 93 10. Remove the adhesive tape from the Bluetooth cable. 11. Disconnect the Bluetooth cable from mainboard. Chapter 3...
  • Page 94: Removing The Thermal Module

    Removing the Thermal Module 1. See “Removing the Upper Cover” on page 66. 2. Disconnect the fan cable. Discrete 3. Remove the four (4) securing screws (in reverse numerical order from screw 4 to 1) from the thermal module. In the discrete model, remove two (2) additional screws (in reverse numerical order from screw 6 to 5). Discrete Step Size...
  • Page 95 4. Carefully lift the thermal module clear of the mainboard. Discrete 5. Remove the adhesive tape securing the fan to the heatsink. NOTE: This procedure is only necessary for UMA models only. 6. Remove the fan from the heatsink. NOTE: This procedure is only necessary for UMA models only. Chapter 3...
  • Page 96: Removing The Cpu

    Removing the CPU IMPORTANT: The pins on the underside of the CPU are very delicate. If they are damaged, the CPU may malfunction. Place the CPU on a clean, dry surface when it is not installed. 1. See “Removing the Thermal Module” on page 84. 2.
  • Page 97: Removing The Lcd Assembly

    Removing the LCD Assembly 1. See “Removing the Mainboard” on page 80. 2. Remove the adhesive tape securing the antennas to the lower cover. 3. Free the microphone cable from the cable guides as shown. Discrete 4. Free the black and white antenna cables from the cable guides as shown Chapter 3...
  • Page 98 5. Continue removing the white antenna cable from the cable guides. 6. Continue removing the black antenna cable from the cable guides. Discrete 7. Remove four (4) screws from the LCD assembly. Step Size Quantity Screw Type LCD Assembly M2.5*8 Chapter 3...
  • Page 99 8. Remove the LCD assembly from the lower cover. Chapter 3...
  • Page 100: Removing The Dc-In Assembly

    Removing the DC-IN Assembly 1. See “Removing the LCD Assembly” on page 87. 2. Lift the DC-IN cable from the lower cover. 3. Lift the DC-IN assembly from the lower cover. Chapter 3...
  • Page 101: Lcd Module Disassembly Process

    LCD Module Disassembly Process LCD Module Disassembly Flowchart Remove LCD Module from Main Unit before proceeding Remove LCD Bezel Remove Remove Remove Inverter Board LCD/LED Panel Camera Module (LCD Only) Remove Remove Remove Remove Microphone LCD Brackets LVDS Cable Antennas Cable Screw List Step...
  • Page 102: Removing The Lcd Bezel

    Removing the LCD Bezel 1. See “Removing the LCD Bezel” on page 92. 2. Remove the two bezel screw caps and screws. Step Size Quantity Screw Type LCD Bezel M2.5*6 3. Starting from the bottom edge of the bezel, pry the bezel upwards and away from the panel. Work along the side toward the top of the bezel, prying the covers apart.
  • Page 103: Removing The Camera Module

    Removing the Camera Module 1. See “Removing the LCD Bezel” on page 92. 2. Locate the camera module at the top of the LCD module and disconnect the camera cable. 3. Lift the camera module from the adhesive on the LCD cover. 4.
  • Page 104: Removing The Inverter Board (Lcd Only)

    Removing the Inverter Board (LCD Only) 1. See “Removing the LCD Bezel” on page 92. 2. Remove the adhesive tape securing the inverter board cable to the LCD cover. 3. Remove one (1) screw from the inverter board. Step Size Quantity Screw Type Inverter Board...
  • Page 105 5. Disconnect the inverter board cable going to the LVDS cable. 6. Lift the inverter board from the LCD cover. Chapter 3...
  • Page 106: Removing The Lcd/Led Panel

    Removing the LCD/LED Panel 1. See “Removing the LCD Bezel” on page 92. 2. Remove the four (4) securing screws from the LCD/LED panel. Step Size Quantity Screw Type LCD/LED Panel M2.5*5 3. Remove the cable from the cable guide. 4.
  • Page 107: Removing The Lcd Brackets

    Removing the LCD Brackets 1. See “Removing the LCD/LED Panel” on page 96. 2. Remove the six (6) securing screws (three on each side) from the LCD brackets. Step Size Quantity Screw Type LCD Brackets M2*3 3. Remove the LCD brackets by pulling away from the LCD panel. Chapter 3...
  • Page 108: Removing The Lvds Cable

    Removing the LVDS cable 1. See “Removing the LCD/LED Panel” on page 96. 2. Remove the LVDS cable from the back of the panel. 3. Peel back the mylar securing the LVDS cable. 4. Disconnect the LVDS cable and remove it from the panel. Chapter 3...
  • Page 109: Removing The Microphone Cable

    Removing the Microphone Cable 1. See “Removing the LCD/LED Panel” on page 96. 2. Remove the adhesive securing the microphone cable and antenna. 3. Peel back the foil tabs and remove the microphone cable from the cable channel. 4. Lift the microphone set clear of the panel. Chapter 3...
  • Page 110 5. Lift the microphone set clear of the panel. Chapter 3...
  • Page 111: Removing The Antennas

    Removing the Antennas 1. See “Removing the LCD/LED Panel” on page 96. 2. Peel back the foil tabs securing the antenna to the LCD cover. 3. Remove the cable from the cable guides. 4. Using a flat plastic tool, pry the antenna assembly clear of the device. Chapter 3...
  • Page 112 5. Peel back the foil tabs securing the antenna to the LCD cover. 6. Remove the white antenna from the cable guides. 7. Using a flat plastic tool, pry the antenna assembly clear of the device. Chapter 3...
  • Page 113: Lcd Module Reassembly Procedure

    LCD Module Reassembly Procedure Replacing the Antennas 1. Adhere the white antenna assembly to the LCD cover. 2. Run the cable along the cable guides. 3. Fold over the foil tabs to secure the cable in place. Chapter 3...
  • Page 114 4. Adhere the black antenna assembly on the LCD cover. 5. Run the cable along the cable channel. 6. Fold over the foil tabs to secure the cable in place. Chapter 3...
  • Page 115: Replacing The Microphone Cable

    Replacing the Microphone Cable 1. Place the microphone set in the panel. 2. Run the cable along the cable channel. IMPORTANT: Ensure that the cable runs between the callouts to avoid trapping when the panel is replaced in the LCD module. 3.
  • Page 116 4. Replace the adhesive tape securing the microphone cable and the antenna together. Chapter 3...
  • Page 117: Replacing The Lvds Cable

    Replacing the LVDS Cable 1. Place the LVDS cable onto the back of the panel. 2. Connect the LVDS cable to the panel. 3. Replace the mylar to secure the LVDS cable. Chapter 3...
  • Page 118: Replacing The Lcd Brackets

    Replacing the LCD Brackets 1. Replace the LCD brackets to the LCD panel. 2. Replace the six (6) securing screws (three on each side) to the LCD panel brackets. Step Size Quantity Screw Type LCD Brackets M2*3 Chapter 3...
  • Page 119: Replacing The Lcd/Led Panel

    Replacing the LCD/LED Panel 1. Place the LCD panel in the LCD cover. 2. Run the cable along the guide in the LCD cover as shown. 3. Replace the four (4) securing screws to the LCD panel. Step Size Quantity Screw Type LCD/LED Panel M2.5*5...
  • Page 120: Replacing The Inverter Board (Lcd Only)

    Replacing the Inverter Board (LCD Only) 1. Connect the inverter board cable going to the LVDS cable. 2. Connect the inverter board cable going to the LCD panel. 3. Place the inverter board onto the LCD cover and replace one (1) screw from the inverter board. Step Size Quantity...
  • Page 121 4. Replace the adhesive tape securing the inverter board cable to the LCD cover. Chapter 3...
  • Page 122: Replacing The Camera Module

    Replacing the Camera Module 1. Place the camera module in the LCD cover. 2. Connect the camera cable. Chapter 3...
  • Page 123: Replacing The Lcd Bezel

    Replacing the LCD Bezel 1. Replace the bezel and press down until there are no gaps between the bezel and the LCD cover. IMPORTANT: Ensure that the LCD cables pass through the hinge wells and are not trapped by the bezel. 2.
  • Page 124: Main Module Reassembly Procedure

    Main Module Reassembly Procedure Replacing the DC-IN Assembly 1. Place the DC-IN assembly into the lower cover. 2. Place the DC-IN cable into the lower cover as shown. Chapter 3...
  • Page 125: Replacing The Lcd Assembly

    Replacing the LCD Assembly 1. Place the LCD assembly on the lower cover. 2. Replace four (4) screws to secure the LCD assembly. Step Size Quantity Screw Type LCD Assembly M2.5*8 3. Place the black antenna cable into the cable guides. Discrete Chapter 3...
  • Page 126 4. Place the white antenna cable into the cable guides. 5. Continue replacing the black and white antenna cables into the cable guides as shown 6. Place the microphone cable into the cable guides as shown. Discrete Chapter 3...
  • Page 127 7. Replace the adhesive tape to secure the antennas to the lower cover. Chapter 3...
  • Page 128: Replacing The Cpu

    Replacing the CPU IMPORTANT: The CPU has a Pin1 locator that must be positioned corresponding to the marker on the CPU socket. 1. Place the CPU into the CPU socket as shown, taking note of the Pin1 locator. 2. Using a flat-bladed screw driver, rotate the CPU locking screw 180° clockwise to secure the CPU in place. Chapter 3...
  • Page 129: Replacing The Thermal Module

    Replacing the Thermal Module IMPORTANT: Apply a suitable thermal grease and ensure all heat pads are in place before replacing the thermal module. The following thermal grease/pad types are approved for use: CPU grease: Nano N302 • Honey well PCM45F-SP •...
  • Page 130 4. Replace the adhesive tape to the thermal module to secure the fan to the heatsink. NOTE: This procedure is only necessary for UMA models only. 5. Align the screw holes on the thermal module and mainboard then replace the module. Keep the module as level as possible to spread the thermal grease evenly.
  • Page 131 6. Replace the four (4) securing screws (in numerical order from screw 1 to screw 4) to secure the thermal module in place. In the discrete model, replace two (2) additional screws (in numerical order from screw 5 to 6). Discrete Step Size...
  • Page 132: Replacing The Mainboard

    Replacing the Mainboard 1. Connect the Bluetooth to mainboard cable. 2. Apply the adhesive tape to secure the Bluetooth cable. 3. Place the mainboard on a clean, dust-free surface. Connect the power cable. Chapter 3...
  • Page 133 4. Place the mainboard in the chassis, left edge first to line up the I/O ports. NOTE: Ensure the I/O ports are positioned correctly through the casing. 5. UMA: Replace the three (3) screws to secure the mainboard. Discrete: Replace the one (1) screw to secure the mainboard. Discrete Step Size...
  • Page 134 6. Place the LVDS cable and the DC-IN cable into the cable guide. 7. Connect the LVDS cable to the mainboard. 8. Connect the microphone cable to the mainboard. Chapter 3...
  • Page 135: Replacing The Odd Connector Board (Uma Only)

    Replacing the ODD Connector Board (UMA Only) 1. Place the ODD connector board into the lower cover using the board pin. 2. Connect the ODD FFC to the mainboard and lock the connector. Chapter 3...
  • Page 136: Replacing The Bluetooth Board

    Replacing the Bluetooth Board 1. Place the Bluetooth cable into the cable guides. Discrete 2. Connect the Bluetooth cable to the Bluetooth module. Discrete 3. Place the Bluetooth board onto the adhesive. Discrete Chapter 3...
  • Page 137: Replacing The Usb Board

    Replacing the USB Board 1. Place the USB board in the chassis. NOTE: The location of the bluetooth module may vary depending on your model. 2. Secure the one (1) screw on the USB board. Step Size Quantity Screw Type USB Board M2*3 3.
  • Page 138 4. Connect the USB cable to the mainboard and lock the connector. Chapter 3...
  • Page 139: Replacing The Card Reader Board (Discrete Only)

    Replacing the Card Reader Board (Discrete Only) 1. Place the card reader board in the device. 2. Secure one (1) screw on the card reader board. Step Size Quantity Screw Type Card Reader M2*3 Board 3. Adhere the FFC to the lower cover. Chapter 3...
  • Page 140 4. Connect the card reader cable and lock the connector. 5. Replace both pieces of adhesive tape to secure the FCC to the lower cover. Chapter 3...
  • Page 141: Replacing The Touchpad Ffc

    Replacing the Touchpad FFC 1. Connect the touchpad FFC to the connector and lock the FFC locking latch. 2. Gently press on the FFC to adhere the cable to the upper cover 3. Replace the adhesive tape to secure the touchpad FFC. Chapter 3...
  • Page 142: Replacing The Power Board

    Replacing the Power Board NOTE: The power board may vary depending your model. 1. Pass the cable through the upper cover as shown. Turn the upper cover over and gently press down on the FFC to secure it to the upper cover. 2.
  • Page 143: Replacing The Speaker Module

    Replacing the Speaker Module 1. Place the speaker module onto the upper cover. 2. Place the speaker module cable into the cable guides as shown. Chapter 3...
  • Page 144: Replacing The Upper Cover

    Replacing the Upper Cover 1. Place the upper cover on the lower cover as shown. Chapter 3...
  • Page 145 2. Connect the following three (3) cables to the mainboard. 3. Connect and lock the power board FFC (A). Chapter 3...
  • Page 146 4. Connect the speaker cable (B). 5. Connect and lock the touchpad FFC (C). Chapter 3...
  • Page 147 6. Replace the seven (7) screws to secure the upper cover as shown. Step Size Quantity Screw Type Upper Cover M2.5*5 7. Turn the computer over. Replace the twelve (12) screws on the lower cover and four (4) screws in the battery bay.
  • Page 148: Replacing The Rtc Battery (Uma Only)

    Replacing the RTC Battery (UMA Only) 1. Place the RTC battery into the mainboard connector. Chapter 3...
  • Page 149: Replacing The Hdd Module

    Replacing the HDD Module 1. Place the HDD in the HDD carrier. 2. Replace the four (4) screws (two each side) to secure the carrier. Step Size Quantity Screw Type HDD Carrier M3*3 3. Insert the HDD module, as indicated and lower it into place. Chapter 3...
  • Page 150 4. Slide the HDD module in the direction of the arrow to connect the interface. Chapter 3...
  • Page 151: Replacing The Wlan Module

    Replacing the WLAN Module 1. Insert the WLAN Module into the WLAN socket. 2. Replace the one (1) screw to secure the module. Step Size Quantity Screw Type WLAN Module M2*3 3. Connect the two (2) antenna cables to the module. NOTE: The black cable connects to the upper terminal (MAIN) and the white cable to the lower terminal (MAIN).
  • Page 152: Replacing The Dimm Modules

    Replacing the DIMM Modules 1. Insert the DIMM module in place. 2. Press down to lock the DIMM module in place. 3. Repeat steps for the second DIMM module if present. Chapter 3...
  • Page 153: Replacing The 3G Cover (Discrete Only)

    Replacing the 3G Cover (Discrete Only) 1. Line up the left edge of the 3G cover with the device and lower into place. 2. Replace one (1) screw on the 3G cover. Step Size Quantity Screw Type 3G Cover M2.5*8 Chapter 3...
  • Page 154: Replacing The Lower Logic Door

    Replacing the Lower Logic Door 1. Replace the lower logic door by first lining up the bottom edge and lowering the door into place. 2. Replace two (2) screws to secure the lower logic door. Step Size Quantity Screw Type Logic Lower Door M2.5*8 Chapter 3...
  • Page 155: Replacing The Odd Module

    Replacing the ODD Module 1. Press the bezel into the tray, bottom edge first, to secure it to the ODD module. 2. Place the bracket on the ODD module. 3. Secure the ODD bracket with the two (2) screws. Step Size Quantity Screw Type...
  • Page 156 4. Push the ODD module into the ODD bay until it is flush with the casing. 5. Replace the one (1) screw to secure the module. Step Size Quantity Screw Type ODD Module M2.5*8 Chapter 3...
  • Page 157: Replacing The Keyboard

    Replacing the Keyboard 1. Place the keyboard face down on the palm rest. 2. Connect the keyboard FPC to the mainboard and close the locking latch to secure the cable in place. 3. Replace the keyboard by first lining up the bottom edge. Press down firmly to lock. Chapter 3...
  • Page 158: Replacing The Sd Dummy Card

    Replacing the SD Dummy Card 1. Insert the SD dummy card into the slot as shown. 2. Push until the card clicks into place and is flush with the casing. Chapter 3...
  • Page 159: Replacing The Battery

    Replacing the Battery 1. Slide and hold the battery release latch to the release position (1), insert the battery pack and press down (2). 2. Slide the battery lock in the direction shown to secure the battery in place. Chapter 3...
  • Page 160 Chapter 3...
  • Page 161: Troubleshooting

    Chapter 4 Troubleshooting Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.
  • Page 162: Power On Issue

    Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Computer Shutsdown Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the problem. Check the power cable is properly connected to the computer and the electrical outlet.
  • Page 163: No Display Issue

    No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: No POST or Video If the POST or video doesn’t display, perform the following actions one at a time to correct the problem. Make sure that the internal display is selected.
  • Page 164: Abnormal Video Display

    Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. Reboot the computer. If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See “Disassembly Process” on page 49. If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD is faulty and should be replaced.
  • Page 165: Lcd Failure

    LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...
  • Page 166: Touchpad Failure

    Touchpad Failure If the Touchpad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...
  • Page 167: Sound Problems

    Sound Problems If sound problems are experienced, perform the following actions one at a time to correct the problem. Reboot the computer. Navigate to Start Control Panel System and Maintenance System Device Manager. Check the Device Manager to determine that: •...
  • Page 168: Hdd Not Operating Correctly

    HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. Disconnect all external devices. Run a complete virus scan using up-to-date software to ensure the computer is virus free. Run the Windows Vista Startup Repair Utility: insert the Windows Vista Operating System DVD in the ODD and restart the computer.
  • Page 169: Odd Failure

    ODD Failure If the ODD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: •...
  • Page 170 Double-click lDE ATA/ATAPI controllers. If a device displays a down arrow, right-click on the device and click Enable. Double-click DVD/CD-ROM drives. If the device displays a down arrow, right-click on the device and click Enable. Check that there are no yellow exclamation marks against the items in lDE ATA/ATAPI controllers. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver.
  • Page 171 Double-click IDE ATA/ATAPI controllers, then right-click ATA Device 0. Click Properties and select the Advanced Settings tab. Ensure that the Enable DMA box is checked and click OK. Repeat for the other ATA Devices shown if applicable. Drive Not Detected If Windows cannot detect the drive, perform the following actions one at a time to correct the problem.
  • Page 172: Wireless Function Failure

    Wireless Function Failure If the WLAN fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...
  • Page 173: External Mouse Failure

    External Mouse Failure If an external Mouse fails, perform the following actions one at a time to correct the problem. Try an alternative mouse. If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See the mouse user manual.
  • Page 174: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the advanced diagnostic test for the system board in loop mode at least 10 times.
  • Page 175: Post Codes

    Post Codes These tables describe the POST codes and descriptions during the POST. Post Code Range Phase POST Code Range 0x01 - 0x0F 0x70 - 0x9F 0x40 - 0x6F 0x10 - 0x3F 0xA0 - 0xBF 0xC0 - 0xCF 0x51 – 0x55 0xE1 –...
  • Page 176 Functionality Name (Include\ Post Phase Description PostCode.h) Code PEI_MEMORY_CALLBACK Set cache for physical memory PEI_ENTER_RECOVERY_MODE Recovery device Initialization PEI_RECOVERY_MEDIA_FOUND Found Recovery image PEI_RECOVERY_MEDIA_NOT_FOUND Recovery image not found PEI_RECOVERY_LOAD_FILE_DONE Load Recovery Image completed PEI_RECOVERY_START_FLASH Start Flash BIOS with Recovery image PEI_ENTER_DXEIPL Loading BIOS image to RAM PEI_FINDING_DXE_CORE Loading DXE core...
  • Page 177 Functionality Name (Include\ Post Phase Description PostCode.h) Code BDS_CONNECT_STD_ERR Error report device initialization BDS_CONNECT_USB_HC USB host controller initialization BDS_CONNECT_USB_BUS USB BUS driver initialization BDS_CONNECT_USB_DEVICE USB device driver initialization BDS_NO_CONSOLE_ACTION Console device initial fail BDS_DISPLAY_LOGO_SYSTEM_INFO Display logo or system information BDS_START_IDE_CONTROLLER IDE controller initialization BDS_START_SATA_CONTROLLER SATA controller initialization...
  • Page 178 S3 Functions POST Code Table Post Functionality Name (Include\ PostCode.h) Phase Description Code POST_BDS_NO_BOOT_DEVICE POST_BDS No Boot Device POST_BDS_START_IMAGE POST_BDS UEFI Boot Start Image POST_BDS_ENTER_INT19 POST_BDS Legacy 16 boot entry POST_BDS_JUMP_BOOT_SECTOR POST_BDS Try to Boot with INT 19 ACPI Functions POST Code Table Post Functionality Name (Include\ PostCode.h) Phase...
  • Page 179: Jumper And Connector Locations

    Chapter 5 Jumper and Connector Locations Top View (Discrete) Item Description Item Description JLVDS1 LED / CCFL Connector JCR1 Card Reader Board (FFC) Connector JSPK2 Left Speaker Connector JLED2 Power board (FFC) Connector JSPK1 Right Speaker Connector Internal MIC Connector JKB1 Keyboard Connector SW2/SW3...
  • Page 180: Bottom View (Discrete)

    Bottom View (Discrete) Item Description Item Description PJP2 Battery connector JHP1 External SPDIF connector PJP1 DC-IN jack JBT1 Bluetooth connector JDIMM1/ DDR3 memory socket JHDD1 SATAHDD connector JDIMM2 JCRT1 External CRT connector JODD1 SATAODD connector JRJ45 RJ45 LAN JFAN1 FAN connector JHDMI1 HDMI connector JCPU1...
  • Page 181: Top View (Uma)

    Top View (UMA) Item Description Item Description JLVDS1 LED / CCFL connector JCR1 Card Reader Board (FFC) connector JSPK2 Left Speaker connector JLED1 Powerboard (FFC) connector JSPK1 Right Speaker connector JMIC2 Internal MIC connector JKB1 Keyboard connector SW1/SW2 Left button / Right button JTP1 Touch pad (FFC) connector LED1/LED2...
  • Page 182: Bottom View (Uma)

    Bottom View (UMA) Item Description Item Description PJP2 Battery connector JHP1 External SPDIF connector PJP1 DC-IN jack JBT1 BT (with cable) connector JDIMM1/ DDR3 memory socket JHDD1 SATA HDD connector JDIMM2 JCRT1 D-Sub connector JODD1 SATA ODD connector JRJ45 RJ45 of GLAN JFAN1 FAN connector JHDMI1...
  • Page 183: Power Board (Discrete)

    Power Board (Discrete) Item Description Item Description LED1 ON/OFF LED LED9 LED2 ON/OFF LED LED10 WLAN LED LED3 LED11 LED4 MEDIA LED LED12 LED5 Power BTN LED6 LED7 WWAN LED LED8 Chapter 5...
  • Page 184: Power Board (Uma)

    Power Board (UMA) Item Description Item Description LED1 ON/OFF LED LED9 LED2 ON/OFF LED LED10 WLAN LED LED3 LED11 LED4 MEDIA LED LED12 LED5 Power BTN LED6 LED7 WWAN LED LED8 Chapter 5...
  • Page 185: Usb/B Board

    USB/B Board Item Description JUSB1/JUSB2 USB Connector Card Reader Board (Discrete only) Item Description Card reader PCB Card reader connector Chapter 5...
  • Page 186: Clearing Password Check And Bios Recovery

    This section provides you with the standard operating procedures of clearing password and BIOS recovery for the Packard Bell ENTK81. The machine provides one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery.
  • Page 187: Bios Recovery By Crisis Disk

    BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed.
  • Page 188 Chapter 5...
  • Page 189: Fru (Field Replaceable Unit) List

    Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Packard Bell ENTK81. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).
  • Page 190: Nv50A Exploded Diagrams

    NV50A Exploded Diagrams Main Assembly Description Acer Part No. Description Acer Part No. Upper Cover 60.BQ502.001 HDD Door 42.R5202.001 Mainboard MB.R4602.001 ODD Board 55.R4F02.003 Thermal Module 60.R5202.003 3G Door 42.R5202.002 USB Board 55.R5202.003 3G Door (Discrete only) 42.R5202.002 Card Reader 55.R5202.002 Board Chapter 6...
  • Page 191: Upper Assembly

    Upper Assembly Description Acer Part No. Powerboard 55.R4F02.001 Touchpad FFC 50.R4F02.003 Upper Cover 60.BQ502.001 Speaker 23.R4F02.003 Chapter 6...
  • Page 192: Lcd Assembly

    LCD Assembly Description Acer Part No. LCD Bezel 60.BQ502.004 LCD Panel LK.1560D.013 LVDS cable w/o 50.R4F02.008 camera LCD Brackets 33.R4F02.003 Camera 57.R4F02.001 LVDS cable w/camera 50.R4F02.007 Inverter Board 19.R4F02.001 LCD Cover 60.BQ502.002 Chapter 6...
  • Page 193: Led Assembly

    LED Assembly Description Acer Part No. LED Bezel 60.WSG02.003 LED Panel LK.15606.009 LVDS cable w/o 50.R4F02.010 camera LED Brackets 33.R4F02.004 Camera 57.R4F02.001 LVDS cable 50.R4F02.009 LED Cover 60.WSG02.002 Chapter 6...
  • Page 194: Fru List

    FRU List Category Description Acer Part No. ADAPTER ADAPTER DELTA 65W 19V 1.7X5.5X11 YELLOW AP.06501.026 ADP-65JH DB A, LV5 LED LF ADAPTER DELTA 65W 19V 1.7X5.5X11 YELLOW AP.06501.033 ADP-65VH BA, LV5, LOW PROFILE LED LF ADAPTER LITE-ON 65W 19V 1.7X5.5X11 AP.06503.024 YELLOW PA-1650-22AC LV5 LED LF ADAPTER LITE-ON 65W 19V 1.7X5.5X11...
  • Page 195 Category Description Acer Part No. POWER BOARD-DIS 55.R5202.001 CARD READER BOARD-DIS 55.R5202.002 USB BOARD-UMA 55.R4F02.002 USB BOARD-DIS 55.R5202.003 ODD BOARD-UMA 55.R4F02.003 LITEON WIRELESS LAN BROADCOM 43225 2X2 NI.23600.081 LITEON WIRELESS LAN ATHERIS HB97 2X2 NI.23600.073 BGN (HM) WN6603AH LITEON WIRELESS LAN REALTEK 8192SE BGN NI.23600.065 WN6603LH(2X2 BGN) FOXCONN WIRELESS LAN ATHEROS HB97 2X2...
  • Page 196 Category Description Acer Part No. POWER CORD US 3 PIN 27.TAVV5.001 POWER CORD EU 3 PIN 27.TAVV5.002 POWER CORD AUS 3 PIN 27.TAVV5.003 POWER CORD UK 3 PIN 27.TAVV5.004 POWER CORD CHINA 3 PIN 27.TAVV5.005 POWER CORD SWISS 3 PIN 27.TAVV5.006 POWER CORD ITALIAN 3 PIN 27.TAVV5.007...
  • Page 197 Category Description Acer Part No. CPU/PROCESSOR CPU AMD ATHLONII P320 2.1G 1M 25W DUAL- KC.AP002.320 CORE CPU AMD ATHLONII P340 PGA 2.2G 1M 25W KC.AP002.340 CPU AMD - V140 PGA 2.3G 512K 25W KC.V0002.140 CPU AMD PHENOMII N830 2.1G 35W 1.5M L2, KC.PN002.830 TRIPLE-CORE CPU AMD PHENOMII N850 PGA 2.2G 1.5M 35W...
  • Page 198 Category Description Acer Part No. HDD WD 2.5" 5400RPM 320GB WD3200BPVT- KH.32008.022 22ZEST0, ML320S, 4K DRIVE SATA 8MB LF F/W: 01.01A01 HDD SEAGATE 2.5" 5400RPM 500GB KH.50001.017 ST9500325AS,9HH134-189, WYATT WITH NEW PCB SATA 8MB LF F/W:0001SDM1 HDD TOSHIBA 2.5" 5400RPM 500GB KH.50004.002 MK5065GSX,CAPRICORN BS, 320G/P SATA 8MB LF F/W:GJ002J...
  • Page 199 Category Description Acer Part No. Keyboard GATEWAY AC7T_G10B AC7T Internal KB.I170G.182 17 Standard 104KS Black Hungarian Texture Keyboard GATEWAY AC7T_G10B AC7T Internal KB.I170G.187 17 Standard 104KS Black Norwegian Texture Keyboard GATEWAY AC7T_G10B AC7T Internal KB.I170G.188 17 Standard 104KS Black Portuguese Texture Keyboard GATEWAY AC7T_G10B AC7T Internal KB.I170G.191 17 Standard 104KS Black Spanish Texture...
  • Page 200: Screw List

    Category Description Acer Part No. DVD RW DRIVE ODD SUPER-MULTI DRIVE MODULE 6M.BQ502.006 ODD PLDS SUPER-MULTI DRIVE 12.7MM TRAY KU.0080F.006 DL 8X DS-8A4SH LF W/O BEZEL SATA (HF + WINDOWS 7) ODD PLDS SUPER-MULTI DRIVE 12.7MM TRAY KU.0080F.014 DL 8X DS-8A5SH LF+HF W/O BEZEL SATA WITH TI + ROHM SOLUTION (HF + WINDOWS 7) ODD SONY SUPER-MULTI DRIVE 12.7MM TRAY KU.0080E.027...
  • Page 201 Category Description Acer Part No. LCD CABLE FOR W/CMOS 50.R4F02.007 LCD BRACKET R&L 33.R4F02.003 CAMERA 1.3M 57.R4F02.001 INVERTER 19.R4F02.001 CCFL LCD CMO 15.6"W WXGA GLARE N156B3- LK.1560D.013 L0B LF 200NIT 10MS 500:1 (LOW COST) CCFL LCD SAMSUNG 15.6"W WXGA GLARE LK.15606.001 LTN156AT01-A01 LF 220NIT 8MS 600:1 CCFL LCD LPL 15.6"W WXGA GLARE...
  • Page 202: Packard Bell Nv50A (Uma)

    Category Description Acer Part No. LCD BRACKET R&L 33.R4F02.003 CAMERA 1.3M 57.R4F02.001 INVERTER 19.R4F02.001 CCFL LCD CMO 15.6"W WXGA GLARE N156B3- LK.1560D.013 L0B LF 200NIT 10MS 500:1 (LOW COST) CCFL LCD SAMSUNG 15.6"W WXGA GLARE LK.15606.001 LTN156AT01-A01 LF 220NIT 8MS 600:1 CCFL LCD LPL 15.6"W WXGA GLARE LK.15608.013 LP156WH1-TLC1 LF 220NIT 16MS 400:1...
  • Page 203 Category Description Acer Part No. CAMERA 1.3M 57.R4F02.001 INVERTER 19.R4F02.001 CCFL LCD CMO 15.6"W WXGA GLARE N156B3- LK.1560D.013 L0B LF 200NIT 10MS 500:1 (LOW COST) CCFL LCD SAMSUNG 15.6"W WXGA GLARE LK.15606.001 LTN156AT01-A01 LF 220NIT 8MS 600:1 CCFL LCD LPL 15.6"W WXGA GLARE LK.15608.013 LP156WH1-TLC1 LF 220NIT 16MS 400:1 ASSY LCD MODULE 15.6"W WXGA GLARE W/...
  • Page 204 Category Description Acer Part No. CCFL LCD CMO 15.6"W WXGA GLARE N156B3- LK.1560D.013 L0B LF 200NIT 10MS 500:1 (LOW COST) CCFL LCD SAMSUNG 15.6"W WXGA GLARE LK.15606.001 LTN156AT01-A01 LF 220NIT 8MS 600:1 CCFL LCD LPL 15.6"W WXGA GLARE LK.15608.013 LP156WH1-TLC1 LF 220NIT 16MS 400:1 ASSY LED LCD MODULE 15.6"W WXGA GLARE 6M.BQ502.003 W/ANTENNA*2, CCD 1.3M, BLACK - PB...
  • Page 205 Category Description Acer Part No. LED LCD BOE 15.6"W WXGA GLARE LK.1560E.004 HT156WXB-500 LF 220NIT 8MS 500:1 LED LCD AUO 15.6"W WXGA GLARE B156XW02 LK.15605.010 V2 LF 200NIT 8MS 500:1 (POWER SAVING) LED LCD CMO 15.6"W WXGA GLARE N156B6- LK.1560D.010 L0B LF 220NIT 8MS 650:1 LED LCD LPL 15.6"W WXGA GLARE LP156WH2- LK.15608.011...
  • Page 206: Packard Bell Nv50A (Discrete)

    Category Description Acer Part No. LED LCD SAMSUNG 15.6"W WXGA GLARE LK.15606.009 LTN156AT02-A04 LF 220NIT 8MS 500:1 LED LCD BOE 15.6"W WXGA GLARE LK.1560E.004 HT156WXB-500 LF 220NIT 8MS 500:1 LED LCD AUO 15.6"W WXGA GLARE B156XW02 LK.15605.010 V2 LF 200NIT 8MS 500:1 (POWER SAVING) LED LCD CMO 15.6"W WXGA GLARE N156B6- LK.1560D.010 L0B LF 220NIT 8MS 650:1...
  • Page 207 Category Description Acer Part No. CAMERA 1.3M 57.R4F02.001 LED LCD SAMSUNG 15.6"W WXGA GLARE LK.15606.009 LTN156AT02-A04 LF 220NIT 8MS 500:1 LED LCD BOE 15.6"W WXGA GLARE LK.1560E.004 HT156WXB-500 LF 220NIT 8MS 500:1 LED LCD AUO 15.6"W WXGA GLARE B156XW02 LK.15605.010 V2 LF 200NIT 8MS 500:1 (POWER SAVING) LED LCD CMO 15.6"W WXGA GLARE N156B6- LK.1560D.010...
  • Page 208 Category Description Acer Part No. LED BRACKET R&L 33.R4F02.004 CAMERA 1.3M 57.R4F02.001 LED LCD SAMSUNG 15.6"W WXGA GLARE LK.15606.009 LTN156AT02-A04 LF 220NIT 8MS 500:1 LED LCD BOE 15.6"W WXGA GLARE LK.1560E.004 HT156WXB-500 LF 220NIT 8MS 500:1 LED LCD AUO 15.6"W WXGA GLARE B156XW02 LK.15605.010 V2 LF 200NIT 8MS 500:1 (POWER SAVING) LED LCD CMO 15.6"W WXGA GLARE N156B6-...
  • Page 209 Category Description Acer Part No. LCD BRACKET R&L 33.R4F02.003 INVERTER 19.R4F02.001 CCFL LCD CMO 15.6"W WXGA GLARE N156B3- LK.1560D.013 L0B LF 200NIT 10MS 500:1 (LOW COST) CCFL LCD SAMSUNG 15.6"W WXGA GLARE LK.15606.001 LTN156AT01-A01 LF 220NIT 8MS 600:1 CCFL LCD LPL 15.6"W WXGA GLARE LK.15608.013 LP156WH1-TLC1 LF 220NIT 16MS 400:1 ASSY LCD MODULE 15.6"W WXGA GLARE W/...
  • Page 210 Category Description Acer Part No. CCFL LCD CMO 15.6"W WXGA GLARE N156B3- LK.1560D.013 L0B LF 200NIT 10MS 500:1 (LOW COST) CCFL LCD SAMSUNG 15.6"W WXGA GLARE LK.15606.001 LTN156AT01-A01 LF 220NIT 8MS 600:1 CCFL LCD LPL 15.6"W WXGA GLARE LK.15608.013 LP156WH1-TLC1 LF 220NIT 16MS 400:1 ASSY LCD MODULE 15.6"W WXGA GLARE W/ 6M.WSG02.002 ANTENNA*2, W/O CCD, BLACK - GTW...
  • Page 211: Test Compatible Components

    Category Description Acer Part No. ASSY LCD MODULE 15.6"W WXGA GLARE W/ 6M.WSX02.002 ANTENNA*2, W/O CCD, RED - GTW LCD COVER IMR-RED GW 60.WSX02.001 LCD BEZEL FOR W/O CMOS GW 60.WSG02.005 ANTENNA WLAN-MAIN 50.R4F02.005 ANTENNA WLAN-AUX 50.R4F02.006 LCD CABLE FOR W/O CMOS 50.R4F02.008 LCD BRACKET R&L 33.R4F02.003...
  • Page 212: Microsoft® Windows® 7 Environment Test

    Category Description Acer Part No. ASSY LED LCD MODULE 15.6"W WXGA GLARE 6M.BQ502.004 W/ANTENNA*2, W/O CCD, BLACK - PB LED LCD COVER IMR-BLACK PB 60.BQ502.003 LCD BEZEL FOR W/O CMOS PB 60.WSG02.004 ANTENNA WLAN-MAIN 50.R4F02.005 ANTENNA WLAN-AUX 50.R4F02.006 LED CABLE FOR W/O CMOS 50.R4F02.010 LED BRACKET R&L 33.R4F02.004...
  • Page 213 Category Description Acer Part No. ASSY LED LCD MODULE 15.6"W WXGA GLARE 6M.BQ702.004 W/ANTENNA*2, W/O CCD, RED - PB LED LCD COVER IMR-RED PB 60.BQ702.002 LCD BEZEL FOR W/O CMOS PB 60.WSG02.004 ANTENNA WLAN-MAIN 50.R4F02.005 ANTENNA WLAN-AUX 50.R4F02.006 LED CABLE FOR W/O CMOS 50.R4F02.010 LED BRACKET R&L 33.R4F02.004...
  • Page 214 Category Description Acer Part No. ASSY LED LCD MODULE 15.6"W WXGA GLARE 6M.WSG02.004 W/ANTENNA*2, W/O CCD, BLACK - GTW LED LCD COVER IMR-BLACK GW 60.WSG02.002 LCD BEZEL FOR W/O CMOS GW 60.WSG02.005 ANTENNA WLAN-MAIN 50.R4F02.005 ANTENNA WLAN-AUX 50.R4F02.006 LED CABLE FOR W/O CMOS 50.R4F02.010 LED BRACKET R&L 33.R4F02.004...
  • Page 215 Category Description Acer Part No. ASSY LED LCD MODULE 15.6"W WXGA GLARE 6M.WSX02.004 W/ANTENNA*2, W/O CCD, RED - GTW LED LCD COVER IMR-RED GW 60.WSX02.002 LCD BEZEL FOR W/O CMOS GW 60.WSG02.005 ANTENNA WLAN-MAIN 50.R4F02.005 ANTENNA WLAN-AUX 50.R4F02.006 LED CABLE FOR W/O CMOS 50.R4F02.010 LED BRACKET R&L 33.R4F02.004...
  • Page 216 Category Description Acer Part No. MAINBOARD MAINBOARD AS5552 AMD RS880M LF MB.R4602.001 MAINBOARD AS5552G AMD RS880M LF MB.R4U02.001 PARK_XT 512MB MAINBOARD AS5552G AMD RS880M LF MB.R4302.001 MADISON PRO 1GB MEMORY MEMORY HYNIX SO-DIMM DDRIII 1333 1GB KN.1GB0G.026 HMT112S6TFR8C-H9 LF 128*8 0.055UM MEMORY ELPIDA SO-DIMM DDRIII 1333 1GB KN.1GB09.015 EBJ10UE8BDS0-DJ-F LF 128*8 0.065UM...
  • Page 217: Online Support Information

    Category Description Acer Part No. THERMAL MODULE-PARK W/FAN 60.R4S02.001 THERMAL MODULE-MADISON W/FAN 60.R4302.001 FAN-UMA 23.R4402.001 SPEAKER MIC SET-UMA 23.R4F02.002 MIC SET-DIS 23.R5202.001 SPEAKER L 23.R4F02.003 MISCELLANEOUS LCD SCREW PAD 47.R4F02.001 Chapter 6...
  • Page 218 Screw List Category Description Acer Part No. SCREW SCREW SCREW 2.5D 5L K 5.5D ZK NL + CR3 86.R4F02.001 SCREW SCREW 2.45D 8.0L K 5.5D 0.8T ZK NL 86.R4F02.002 SCREW SCREW 2.5D 6L K 5.5D NI NL 86.R4F02.003 SCREW SCREW 1.98D 3.0L K 4.6D 0.8T ZK NL 86.R4F02.004 SCREW SCREW 3.0D 3.0L K 4.9D NI...
  • Page 219 Chapter 6...
  • Page 220: Model Definition And Configuration

    Appendix A Model Definition and Configuration Packard Bell ENTK81 (UMA) Acer Model Country Description BOM Name Part No ENTK81- EMEA Spain LX.BQB ENTK81-P324G50Mnkk ENTK81_UMA P324G50Mnkk 02.011 W7HP64BSES1 UMACkk_3 Ckk_3 2*2G/500_L/6L2.2/2R/ CBFL_bgn_1.3C_AUk_ES31 EASYNOTE_TK81-RB-322SP ENTK81- EMEA Spain LX.BQB ENTK81-P324G32Mnkk ENTK81_UMA P324G32Mnkk 02.010...
  • Page 221 Acer Model Country Description BOM Name Part No ENTK81- EMEA France LX.BQB ENTK81-P343G50Mnkk ENTK81_UMA P343G50Mnkk 02.002 W7HP64BSFR1 UMACkk_3 Ckk_3 2G+1G/500_L/6L2.2/2R/ CB_bgn_1.3C_AUk_FR51 EASYNOTE_TK81-RB-002FR ENTK81- EMEA France LX.BQB ENTK81-P342G32Mnkk ENTK81_UMA P342G32Mnkk 02.001 W7HP64BSFR1 UMACkk_3 Ckk_3 1*2G/320/6L2.2/2R/ CBFL_bgn_1.3C_AUk_FR51 ENTK81- S2.BQB ENTK81-N854G32Mnkk ENTK81_UMA N854G32Mnkk 02.001 W7HP64BSWW2 UMACkk_3 Ckk_3...
  • Page 222 Model Country VGA Chip Memory 1 ENTK81- EMEA France AAP340 NLED15.6WXGAG SO2GBIII10 P343G50Mnkk ENTK81- EMEA France AAP340 N15.6WXGAG SO2GBIII10 P342G32Mnkk ENTK81- APN850 NLED15.6WXGAG SO2GBIII10 N854G32Mnkk ENTK83- EMEA Spain AMDV140 N15.6WXGAG SO2GBIII10 144G25Mnrr ENTK83- EMEA Spain AMDV140 N15.6WXGAG SO2GBIII10 143G32Mnrr ENTK83- EMEA Nordic AAP320...
  • Page 223 Model Country Card Reader Wireless LAN1 Bluetooth ENTK81- EMEA Spain 2-in-1 card reader 3rd WiFi 2x2 BGN P324G50Mnkk ENTK81- EMEA Spain 2-in-1 card reader 3rd WiFi 2x2 BGN P324G32Mnkk ENTK81- EMEA Spain 2-in-1 card reader 3rd WiFi 2x2 BGN P323G50Mnkk ENTK81- EMEA Germany...
  • Page 224 Packard Bell ENTK81 (Discrete) Acer Model Country Description BOM Name Part No ENTK81- EMEA Nordic LX.BQE ENTK81-P324G50Mnkk ENTK81_MA P324G50Mnkk 02.001 W7HP64BTND1 DISON_PRO1 MADISON_PRO1GBCkk_3V3 GBCkk_3V3 2*2G/500_L/6L2.2/2R/ CB_bgn_1.3C_AUk_ENU3 EASYNOTE_TK81-SB-562NCD ENTK81- S2.BQE ENTK81-N354G32Mnkk ENTK81_MA N354G32Mnkk 02.001 W7HP64BSWW2 DISON_PRO1 MADISON_PRO1GBCkk_3V3 GBCkk_3V3 2*2G/320/6L2.2/2R/ CB_bgn_1.3C_AUk_EN11 ENTK81-...
  • Page 225 Acer Model Country Description BOM Name Part No ENTK83- S2.BQJ ENTK83-N354G32Mnrr ENTK83_MA N354G32Mnrr 02.001 W7HP64BSWW2 DISON_PRO1 MADISON_PRO1GBCrr_3V3 GBCrr_3V3 2*2G/320/6L2.2/2R/ CB_bgn_1.3C_AUr_EN11 ENTK83- EMEA Spain LX.BQF ENTK83-P324G32Mnrr ENTK83_PAR P324G32Mnrr 02.003 W7HP64BSES1 K_XT512Crr_ PARK_XT512Crr_3V3 2*2G/320/ 6L2.2/2R/ CB_bgn_1.3C_AUr_ES31 EASYNOTE_TK83-SB-320SP ENTK83- EMEA Nordic LX.BQF ENTK83-P324G50Mnrr ENTK83_PAR P324G50Mnrr 02.002...
  • Page 226 Model Country VGA Chip VRAM 1 ENTK83- EMEA Nordic AAP320 NLED15.6WXGAG PARK_XT 512M-DDR3 P324G50Mnrr (64*16*4) ENTK83- EMEA Germany AAP340 NLED15.6WXGAG PARK_XT 512M-DDR3 P343G32Mnrr (64*16*4) ENTK83- APN850 NLED15.6WXGAG PARK_XT 512M-DDR3 N854G32Mnrr (64*16*4) Model Country Memory 1 Memory 2 HDD 1 (GB) ENTK81- EMEA Nordic...
  • Page 227 Wireless Model Country Extra SW1 Card Reader Bluetooth LAN1 ENTK81- EMEA Hungary 2-in-1 card 3rd WiFi 2x2 P323G32Mnkk reader ENTK81- EMEA Germany 2-in-1 card 3rd WiFi 2x2 P343G32Mnkk reader ENTK81- 2-in-1 card 3rd WiFi 2x2 N854G32Mnkk reader ENTK83- 2-in-1 card 3rd WiFi 2x2 N354G32Mnrr reader...
  • Page 228 Appendix A...
  • Page 229 Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Packard Bell ENTK81 Compatibility Test Report released by the Acer Mobile System Testing Department.
  • Page 230: Microsoft Windows

    Microsoft Windows 7 Environment Test ® ® Brand Type Description Acer Part No. Adapter DELTA Adapter DELTA 65W 19V 1.7x5.5x11 Yellow AP.06501.026 ADP-65JH DB A, LV5 LED LF DELTA Adapter DELTA 65W 19V 1.7x5.5x11 Yellow AP.06501.033 ADP-65VH BA, LV5, Low profile LED LF LITE-ON Adapter LITE-ON 65W 19V 1.7x5.5x11 Yellow AP.06503.024...
  • Page 231 Brand Type Description Acer Part No. Liteon 1.3M Liteon 1.3M LT9665AL (09P2SF119) AM.21400.069 Liteon 1.3M Liteon 1.3M LT6AASP(09P2BF127) AM.21400.070 Card Reader 2-in-1 card reader 2-in-1 card reader CR.21500.030 AMDISS AAN350 CPU AMD AthlonII N350 PGA 2.4G 1M 35W KC.AN002.350 AAP320 CPU AMD AthlonII P320 2.1G 1M 25W Dual-Core KC.AP002.320 AMDISS...
  • Page 232 Brand Type Description Acer Part No. SEAGATE N500GB5.4KS HDD SEAGATE 2.5" 5400rpm 500GB KH.50001.017 ST9500325AS,9HH134-189, Wyatt with new pcb SATA 8MB LF F/W:0001SDM1 TOSHIBA N500GB5.4KS HDD TOSHIBA 2.5" 5400rpm 500GB KH.50004.002 MK5065GSX,Capricorn BS, 320G/P SATA 8MB LF F/W:GJ002J N500GB5.4KS HDD WD 2.5" 5400rpm 500GB WD5000BEVT- KH.50008.017 22A0RT0, ML320M,WD SATA 8MB LF F/ W:01.01A01...
  • Page 233 Brand Type Description Acer Part No. ELPIDA SO1GBIII10 Memory ELPIDA SO-DIMM DDRIII 1066 1GB KN.1GB09.012 EBJ10UE8BDS0-AE-F LF 128*8 0.065um SAMSUNG SO1GBIII10 Memory SAMSUNG SO-DIMM DDRIII 1066 KN.1GB0B.028 1GB M471B2873EH1-CF8 LF 64*16 0.055um HYNIX SO1GBIII10 Memory HYNIX SO-DIMM DDRIII 1066 1GB KN.1GB0G.025 HMT112S6BFR6C-G7 N0 LF 64*16 0.055um NONE...
  • Page 234 Brand Type Description Acer Part No. HLDS NSM8XS ODD HLDS Super-Multi DRIVE 12.7mm Tray KU.0080D.054 DL 8X GT31N (R5-1) LF W/O bezel SATA with Renesas Solution (HF + Windows 7) HLDS NSM8XS ODD HLDS Super-Multi DRIVE 12.7mm Tray KU.0080D.055 DL 8X GT32N (R5-2) LF W/O bezel SATA with Renesas solution + PCC LD (HF + Windows 7) SONY NSM8XS...
  • Page 235 Appendix C Online Support Information This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 236 Appendix C...
  • Page 237: Index

    Index EasyTouch Failure External Module Disassembly Antennas Flowchart 99, 101 Removing Replacing FRU (Field Replaceable Unit) List Battery Replacing Hard Disk Drive Battery Pack Removing Removing Replacing 29–37 BIOS Utility HDTV Switch Failure Advanced Hibernation mode Boot hotkey Exit Navigating Hot Keys Onboard Device Configuration Power...
  • Page 238 LCD Module Disassembly Right Speaker Module Flowchart Removing Replacing LCD Module Reassembly Procedure LCD Panel Removing SD Dummy Card Replacing Removing LVDS Cable Replacing Replacing Speaker Module Replacing Speakers Main Unit Disassembly Removing Flowchart System Mainboard Block Diagram Removing Replacing media access Test Compatible Components on indicator...
  • Page 239 Removing utility 29–37 BIOS Windows 2000 Environment Test Wireless Function Failure WLAN Module 60, 64, 138 Removing Replacing...

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