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TROUBLESHOOTING
Symptom
Cause
Water leaks from
There is too much water in
bottom of coffee
the drip tray.
maker.
The coffee maker is
malfunctioning.
Water leaks out the
There is coffee powder stuck
side of the filter.
on the edge of the filter.
Acid (Vinegar) taste
Hasn't been cleaned
exists in Espresso
correctly after cleaning away
coffee.
mineral deposits.
The coffee powder is stored
in a hot, wet location for a
long time and has turned
bad.
Coffee maker does
Power outlet is not
not work any more.
connected properly.
Steamer cannot
The steam ready indicator is
froth milk.
not illuminating.
The container is too big, or
the shape is not compatible.
You have used skim/skinny
milk.
Do not take the unit apart yourself. In the case of failure, please contact the Kogan customer
support team.
ENVIRONMENT FRIENDLY DISPOSAL
Please help us to protect the environment! Remember to respect the local regulations in regards
to the disposal or non-working electrics and white-goods. Please contact your local municipal
council tip for information.
Correction
Please clean the drip tray out.
Contact the Kogan customer service team.
Get rid of the stuck powder.
Clean the coffee maker as per the instructions in the "Before first
use" section a few times.
Please use fresh coffee powder, or store all unused coffee powder
in a cool, dry place. After opening a package of coffee powder,
reseal it tightly and store it in a refrigerator to maintain its
freshness.
Check that the power plug is connected properly and the outlet is
switched on. If the unit still does not work, contact the Kogan
customer support team.
Only after the steam ready indicator is illuminated can the steam be
used for froth.
Use a high, narrow cup.
Use whole milk or half-skimmed milk.
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