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Gardsman CTC-1745 Installation Manual

Ip security system
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D.D. 31-Dec-08

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Summary of Contents for Gardsman CTC-1745

  • Page 1 D.D. 31-Dec-08...

  • Page 2: Table Of Contents

    2.2. The Power Supply _____________________________________________________ 4 2.3. System Requirements__________________________________________________ 4 3. Getting Started _____________________________________________________ 5 4. Hardware Installation for CTC-1745 ____________________________________ 5 5. Software Installation for CTC-1745 ____________________________________ 6 5.1 Running the CTC-1745 Finder____________________________________________ 6 5.2 Configure Setting ______________________________________________________ 7 6.
  • Page 3 9.3. Panel Settings _______________________________________________________ 34 9.4. Date & Time _________________________________________________________ 37 10. Surveillance _____________________________________________________ 38 8.1. Cameras ____________________________________________________________ 38 10.2. Viewer_____________________________________________________________ 41 10.3. Captured Events ____________________________________________________ 42 11. Network Setting __________________________________________________ 44 11.1. Network ___________________________________________________________ 44 11.2. Wireless Setting (Only for Wi-Fi version) ________________________________ 45 11.3.

  • Page 4: Introduction

    1. Introduction This section covers unpacking your IP Security System with CTC-1745 IP Panel, Security Sensors and CTC-215 IP Camera (if purchased). Refer to later chapters for information on setting up and configuring the system over the Web Page in more detail.
  • Page 5 LED OFF – indicates that the Area 2 is currently in Walk Test Mode Panel Status (inl. Area 1 & 2) LED (Dual Colour - Yellow & Green) GREEN LED ON – indicates that there is alarm memory in the system. GREEN LED FLAHES –...

  • Page 6: The Power Supply

    In addition to the adapter, there is a rechargeable battery inside the Control Panel, which serves as a back up in case of a power failure. When CTC-1745 connects to the Internet via wired connection, the battery used is a Ni-MH 780 mAH 7.2V rechargeable battery.

  • Page 7: Getting Started

    3. Getting Started Read this section of the manual to learn how to set up your CTC-1745 IP Panel and program System Settings over the Web page. With a valid Internet connection, this system will bring you the freedom to Monitor / Access / Control your IP Security System at anywhere, anytime in the world.

  • Page 8: Software Installation For Ctc-1745

    5. Software Installation for CTC-1745 You need to use the supplied CTC-1745 Finder software to set the IP Panel up for the first time in order to find it in the network. 5.1 Running the CTC-1745 Finder To install the CTC-1745 Finder software Step 1.

  • Page 9: Configure Setting

    Step 11. Once CTC-1745 is identified, click on Open Web Page to be automatically linked to the IP Security System Web page. Step 12. Software installation for CTC-1745 IP Panel is now complete. 5.2 Configure Setting The Configure setting is for you to enter the Internet data manually.

  • Page 10: Connecting To Webpage

    The Webpage can be opened by Finder (please see section 5.5.1, step 10) or with a valid Internet connection, double click on Internet Explorer icon to initial its webpage. Under Address section (highlighted in RED), enter CTC-1745’s IP address (for example, http://192.168.1.198), and click GO. You will enter the welcome Webpage.
  • Page 11 Step 3. Enter the User name & Password and then click on OK. User Name: admin Password: admin1234 The screen enters the home page of the Alarm Panel.

  • Page 12: Setting The System

    7. Setting the system When CTC-1745 is linked to a Central Monitoring Center, it should do the following set-ups before it can report. 7.1. Report This menu is for installer to programm/set all requirments for reporting purposes. The reporting via IP connection is always in higher priority than reporting via Tel.
  • Page 13 Server Address: Enter the Monitoring Center IP Server’s public IP Address For example, 59.124.123.23 Port Number: Enter the Monitoring Center IP Server’s Port Number. A maximum of 5 digits can be entered. Account Number: Enter the Monitoring Center IP Server’s Account Number. A maximum of 4 or 6 digits (depend on the Monitoring Center) can be entered.
  • Page 14 1. Telephone Number CTC-1745 IP Panel has GSM Dialer for Reporting selection served as a back-up. A selection of sending CID codes (via DTMF) or SMS text Message to Monitoring Center is available. The maximum length of a number is 30 digits including &...
  • Page 15 Back-up None (default): The system will not report to any Second Priorities unless all “First Priority” reporting fails. Back up 1: Rather than only report all the First Priorities, the system is also required to report to one of the Second Priorities before the reporting terminates (with max of 5 retries on each).

  • Page 16: Mobile

    7.2. Mobile Step 1. Click on System Setting and then Mobile and the following screen will be displayed. Step 2. You are then request to enter information for: GPRS In order to allow GPRS to be served as back-up IP Reporting method, this section will need to be programmed before reporting.
  • Page 17 Program Keyword is used to recognize the identity of a valid user; and to give authority for Remote Installing (through SMS Text) or Remote Upgrading purposes (through GPRS). This keyword will need to be inserted whenever the Remote Setting or Remote Upgrading is required.

  • Page 18: Center

    7.3. Center This is for you to set Auto-Check-in Report & Offset Period. Step 1. Click on System Settings and select the submenu Center and the following screen will be displayed. Step 2. Click on the V arrow to select the Auto Check-in Report and/or Offset Period. Step 3.

  • Page 19: Code Setting

    7.4. Code Setting The Duress Code, Master Code & Temporary Code adds the flexibility of different security level for operation in Code Settings menu. Area There are two operation areas in the system. Each area can be set / programmed individually.
  • Page 20 When Duress Code is used for accessing the system, the Control Panel will report a secret alarm message without sounding the siren to the Central Monitoring Station to indicate of a Duress Situation in Progress. The Duress Code consists of 4 digits and is not activated as default by the factory. Master Code The Master Code has the authorization to enter Programming Mode.

  • Page 21: Dynamic Dns

    7.5. Dynamic DNS It is used to get your real public IP address on the internet. The information is already pre-set into the system. Factory default is: Dynamic DNS Server: checkup.dyndns.com Port: 80...

  • Page 22: Administrator

    7.5. Administrator It is used to set a new Adminstrator Log-in Name and Password when accessing this web page. New Name Set the new Adminstrator Log-in name for accessing this Web Page. Password: Set the new Adminstrator Log-in name for accessing this Web Page. To SET the ADMINSTRATOR NAME and LOG-IN PASSWORD: BEFORE SETTING: Please note the Caps for your Log-in Name and Password.

  • Page 23: Sensor Learning & Bypass

    8. Sensor Learning & Bypass 8.1. Add Sensor Through Add Sensor Procedure, you can enter the sensor ID manually or by scanner (except KP-18, KP-9/KP-A9, BX-15, and SR-15). Enter the Sensor ID manually Step 1: Under the Add Sensor menu, move the cursor to Area box; then, choose in which area the device should be learnt.
  • Page 24 Step 7: If the Learning process is successful, the screen will display the Panel Condition; then, you can check the leant device. Step 8: Repeat Steps above to add other sensors, otherwise, the learning procedure is now complete. Enter the Sensor ID with Scanner Step 1: Move the cursor to Sensor ID box.
  • Page 25 Home Access (A) When the system is in Away arm mode, if Home Access DC or IR is triggered, a burglar alarm will be activated immediately. An event Code of 130 will be reported. When the system is in Home arm mode, if a Home Access DC or IR is triggered, the Control Panel will start an Entry Delay period to give enough time to disarm the system.
  • Page 26 For Alarm Activation by Events and Control Panel Responses, please refer to the following table: Away/Home/Day Home/Day Away Home Day Home Night Home Home/Night Away Arm Home/Night Alarm attribute Disarm Home Arm Exit Entry Timer Home Arm Timer Entry Timer Instant Instant Instant...

  • Page 27: Away Arm

    Away/Home/Day Home/Day Away Home Night Home Home/Night Away Arm Home/ Night Alarm attribute Disarm Home Home Arm Exit Entry Timer Home Arm Timer Entry Timer Instant Instant Instant Instant Instant Burglar Instant Burglar Instant Burglar 24 HR Burglar Burglar Burglar Burglar Instant Burglar Alarm Alarm...
  • Page 28 Step 8. When the sensor is learnt-in successfully, the screen will return to Panel Condition Page and newly added sensor will be displayed under the Sensor Information section. < > < > When a sensor is added to the system for a second time (without removing first). An error message will be displayed - Failed to add a new sensor.

  • Page 29: Learning Kp-18 In The Control Panel (Locally)

    8.2. Learning KP-18 in the Control Panel (Locally) Since there is no LCD screen on CTC-1745, you have to use the attached RJ-11 programming cable (in KP-18 package) to help you to learn-in KP-18 into the system. Please follow the steps...

  • Page 30: Learning Kp-9/Kp-A9 In The Control Panel (Locally)

    8.3. Learning KP-9/KP-A9 in the Control Panel (Locally) For CTC-16XX and CTC-17XX series control panel without LCD screen, users can learn in the accessories through KP-9/KP-A9. Accessories can be learnt in trough RJ-11 Programming Cable or RF signal. RJ-11 Programming Cable (Recommended) Plug in the external RJ-11 programming cable to the Programming Jack of the control panel, and connect it to the Programming Jack of KP-9/KP-A9.

  • Page 31: Learning Sr-15 In The Control Panel (Locally)

    Step 5. Press BX-15 Tamper Switch once to transmit a learning code. BX-15 LED 1&2&3 lights on and BX-15 starts a 15-sec waiting period to receive the acknowledgement from KP-18. Step6. If KP-18 receives the learning signal, KP-18 screen displays Detected BX-15. Press OK key to confirm.

  • Page 32: Bypass

    will be displayed for selecting its zone name. Step 11. Press OK key to confirm the zone number and learning process. 8.6. Bypass The Bypass function allows the user to deactivate (bypass) any sensors at their own discretion. The bypassed sensor will be deactivated in the followed Away or Home Mode. TO PUT THE SYSTEM INTO BYPASS ARM MODE: Step 1.

  • Page 33: Program The System

    Bypass to indicate that device is not bypassed. 9. Program the System After the initial set-up, you can then program your system by clicking on the left menu to set them individually. 9.1. Panel Condition It displays the current Panel Status & Sensor Information for the user to view. Under Panel Control, user can also choose to Arm / Home / Day Home / Night Home / Disarm the system mode remotely for both Areas.

  • Page 34: Pin Code

    Password: 4321 Before you set your own User PIN Code #1 in each Area, factory default code has to be keyed in whenever Entering Code is required on CTC-1745 IP Panel. User PIN code #2-#6 are deactivated by factory default.
  • Page 35 Latch Option This is to program the Latch Key Reporting feature for all users and any arming/disarming actions of the Remote Controllers of the system. Please click the box to select the options. Latch Latch Report ON = Whenever the system is armed, home/ day home/ night home armed or disarmed, the Panel will transmitt Contact ID code / SMS message / GPRS reporting (according to pre-setting) to notify the Central Monitoring Station.

  • Page 36: Panel Settings

    9.3. Panel Settings Program the Time Setting & Sound Setting at your discretion. Step 1. Scroll down the selection to choose between Area 1 or 2. Step 2. Click on the V arrow to select the Time Setting, and use the radio buttons to select between OFF, LOW, or HIGH for Sound Setting Setp 3.
  • Page 37 10-sec increments. 3. Entry Delay time for Home Arm: When Door Contact (DC) or PIR Detector (IR) is set as Entry / Away Entry / Home Access attribute, the system gets into counting down period (Home entry timer) while the DC or IR is triggered under Home / Day home / Night home arm mode. During the counting down period, it is allowed to use correct PIN code to disarm the alarm and the alarm reporting is not sent.
  • Page 38 < > < > The mobility time re-calcutelates once one of the following actions occurs: In Home mode: whenever any key of Control Panel is pressed, or whenever any Home Omit / Day Home Omit / Night Home Omit DC or IR is triggered. In Day Home mode: whenever any key of Control Panel is pressed, or whenever any Home Omit / Day Home Omit DC or IR is triggered.

  • Page 39: Date & Time

    9.4. Date & Time Program the current Date & Time. Normally this will automatically synchronize with Network Time Server with a valid internet connection. < > < > If you do not want the system to automatically synchronize the Date & Time with Internet Time Server, please then untick the check box and the green tick will disappear.

  • Page 40: Surveillance

    10. Surveillance ¡ ° THIS INSTALLATION IS ONLY AVAILABLE IF CTC-215 IS PURCHASED ¡ ° ¡ ° ¡ ° Please make sure your CTC-215 IP Camera has completed its set up before it can be used with this function ¡ ° ¡ ° 8.1.
  • Page 41 Step 3. Click on Camera Survey button to find out all available CTC-215 IP Address within the LAN. The Camera IP Address will be displayed. Click on Add of the corresponding camera to add into the system. Step 4. Enter the Camera User Name (default: admin), Camera Password (default: admin1234) and Camera Name of the particular CTC-215 IP Camera that you wish to include.
  • Page 42 both cameras 1 & 2; a PIR Sensor can be linked to cameras 2, 3, and 4). Step 7. Press OK to confirm the CTC-215 adding procedure. < > < > Only one set of pre- & post-alarm images can be stored in CTC-215 IP Camera (i.e.

  • Page 43: Viewer

    10.2. Viewer It is used to support Video stream feature with both ActiveX mode (for Internet Explorer users) and Java mode (for Internet Explorer and Netscape users). Step 1. Click on Viewer under Surveillance to see the 24-Hour live show of each camera. ¡...

  • Page 44: Captured Events

    Example: 10.3. Captured Events This screen allows you to see the captured images when an alarm is triggered. Step 1. Click on Captured Events to see Burglar images taken by any CTC-215 IP Camera linked to alarm triggered devices. Step 2. Click on View in the View column to see the image gallery.
  • Page 45 Example: < > < > The burglar images will be captured in a standard timing of 10 sec pre-alarm & post-alarm, at the speed of approximately 1 sec per image. The captured time marked in red indicates the picture is captured 5 sec pre-alarm / post-alarm.

  • Page 46: Network Setting

    11. Network Setting This is for you to program the Network for IP connection. 11.1. Network Obtain an IP address automatically (DHCP) If DHCP is selected, the Network will obtain an IP address automatically with a valid Network DHCP Server. Therefore, manual settings are not required. This is only to be chosen if your Network environment supports DHCP.

  • Page 47: Wireless Setting (Only For Wi-Fi Version)

    11.2. Wireless Setting (Only for Wi-Fi version) This is for you to set the Wi-Fi version of CTC-1745. Step 1. Key-in your SSID name. Step 2. Select the Security Level of your Wi-Fi connection. The available ones are None, WEP, WPA and WPA2.
  • Page 48 Authentication Type: Open System: Anyone with the correct SSID can connect to the camera. Shared Key: Anyone with the correct SSID plus the correct encryption key can connect to the camera, thereby providing a higher level of security. WEP Encryption: Choose between 64 bits or 128 bits.
  • Page 49 Site Survey SSID: Service Set Identifier is an identifier for the wireless network name that other devices can recognize. Site Survey: This page will allow you to select a wireless network that CTC-1745 was able to detect upon booting up.

  • Page 50: Upnp

    11.3. UPnP UPnP is Universal Plug and Play, which opens networking architecture that leverages TCP/IP and the Web technologies to enable seamless proximity networking in addition to control and data transfer among networked devices in the home, office, and public spaces. Enable UPnP Device: CTC-1241 supports UPnP.

  • Page 51: System Management & History Records

    12. System Management & History Records 12.1. Firmware You can upgrade your Web Firmware via Web Page. Step 1. Click on Firmware, the next screen will be displayed: Step 2. Click on Browse and locate the latest Web firmware file in your PC. Step 3.

  • Page 52: Firmware / Alarm (Panel Firmware Update)

    Press Apply to flash to the latest firmware. It will takes about 2-5 mins to load the file onto CTC-1745. Step 4. Wait for 1 min and do NOT power off during this time. Step 5. Once Firmware upgrading is complete, it will automatically reboot the CTC-1745 IP Panel.

  • Page 53: Factory Reset

    Otherwise, the system will reset its value back to factory default. Step 2. Press Yes to continue the Reset procedure. Step 3. Wait for 1 min and do NOT power off during this time. Step 4. Once reset is complete, it will automatically reboot the CTC-1745 IP Panel.

  • Page 54: Log

    12.4. Log You can track all the System Event Logs in the Log menu under the System Management section. 512K bytes of event logs will be recoreded with Date (Month & Date), Time (Hour & Minute), Priority (Info = General System Information; Warning = Finer System Information; Error = System Error Information), Identiry, and Message.

  • Page 55: History Records

    12.5. History Records You can track all the Panel Event Logs under the History Records. A total of 250 Panel event logs will be recoreded with Date (Month & Date), Time (Hour & Minute), Sensor / User, and Activation (cause of event). The Panel alarm log memorizes the last 30 Panel events including: All Alarm Events with Device ID All Fault Warning Events from Panel or Device...

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