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Connectivity Troubleshooting
Wireless Network Not Available
Ensure that the firewalls of your network allows the
TV wireless connection. If the wireless network does
not function properly, try using the wired network in
your home. Refer to the Wired Connection section
for more information on the process.
If the Net TV does not function, check the modem
(router) first. If the router does not have a problem,
check the internet connection of your modem.
Try searching for wireless networks again, using the
Network Settings menu screen.
• The transmission speed differs depending on the
distance and number of obstructions between the
transmission products, the confi guration of these
products, the radio wave conditions, the line traffic,
and the products that you use. The transmission
may also be cut off or get disconnected depending
on the radio wave conditions DECT phones, or any
other WiFi 11b appliances. The standard values of
the transmission speed are the theoretical maximum
values for the wireless standards. They are not the
actual speeds of data transmission.
• Wireless LAN feature supports 802.11 a,b,g & n
type modems. It is highly recommended that you
should use IEEE 802.11n communication protocol
in order to avoid any possible problems while
watching videos.
• You must change your modem's SSID when there
are any other modems around with the same SSID.
You can encounter connection problems otherwise.
Use wired connection instead if you experience
problems with wireless connection.
Connection is Slow
See the instruction book of your wireless modem to get
information on the internal service area, connection
speed, signal quality and other settings. You need to
have a high speed connection for your modem.
Distruption during playback or slow reactions
You could try the following in such a case:
Keep at least three meters distance from microwave
ovens, mobile telephones, bluetooth devices or any
other Wi-Fi compatible devices. Try changing the
active channel on the WLAN router.
Software Upgrade
Your TV is capable of finding and updating automatically
via the Aerial/Cable/Satellite(depends on the model)
signal or over the Internet.
Software upgrade search via user interface
Simply navigate on your main menu. Choose Settings
and select Other Settings menu. In Other Settings
menu navigate on to the Software for Upgrade item and
press OK button to check for a new software upgrade.
Note : Internet connection is needed. If an internet
connection is not available, try to upgrade via
broadcast. If a new upgrade is found, it starts to
download the upgrade. Press OK to continue with
the reboot operation.
3 AM search and upgrade mode
While the TV is connected to an aerial signal. If
Automatic scanning in the Upgrade Options menu
is enabled, the TV wakes up at 03:00 and searches
broadcast channels for new software upgrades. If
new software is found and downloaded successfully,
the next time the TV powers up , it will have the new
software version.
Note: Do not unplug the power cord while led is blinking
during the reboot process. If the TV fails to come on after
the upgrade unplug the TV for 2 minutes and plug in again.
Troubleshooting & Tips
Image persistence - ghosting
Please note that ghosting may occur while displaying
a persistent image (still or paused image). LCD TVs'
image persistence may disappear after a short time.
Try turning off the TV for a while. To avoid this, do not
leave the screen in still picture mode for extended
periods.
No power
If your TV has no power, please check the power cord
plug is connect to the mains power socket.
The TV cannot be operated
External influences such as lightning, static electricity,
etc., may cause improper operation. In this case,
operate the TV after first turning off the power, or
unplugging the AC cord and re-plugging it in after
one or two minutes.
Poor picture
1. Have you selected the correct TV system?
2. Is your TV or house aerial located too close to a
non-earthed audio equipment or neon lights, etc.?
3. Mountains or high buildings can cause double
pictures or ghost images. Sometimes you can improve
the picture quality by changing the direction of the
aerial. Is the picture or teletext unrecognisable?
English - 21 -
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