7. The copy is foggy (paper feed direction).
8. The copy has dark lines (paper feed direction, relatively narrow).
9. The copy has dark lines (paper feed direction, thin).
Cause
Scanner
Cartridge
10. The copy has white spots (paper feed direction).
11. The copy has white lines (paper feed direction).
Cause
Fixing assembly
Cartridge
Transfer charging roller
Cartridge
Step
Checks
1
Clean the scanning lamp,
reflecting plate, and lens.
Is the problem corrected?
2
Take out the cartridge, and put it
back in.
Is the problem corrected?
Step
Checks
1
Press the Copy Start key, and
switch the copier OFF in the
middle of operation; then, open
the top cover.
Does the copy image have white
spots or white lines before
fixing?
2
Rotate the cartridge several
times.
Is the problem corrected?
3
Is there foreign matter or
scratches on the transfer
charging roller?
CHAPTER 3 IMAGE TROUBLESHOOTING
YES/NO
Remedies
YES
End.
YES
End.
NO
Replace the cartridge.
YES/NO
Remedies
NO
Check the fixing assembly.
YES
Advise the user that the
cartridge is running short
of toner.
YES
Remove the foreign
matter, or replace the
transfer charging roller.
NO
Replace the cartridge.
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