NETGEAR Sprint 341U Important Information Manual page 35

LOST PROFITS, LOSS OF BUSINESS, OR COST OF
REPLACEMENT PRODUCTS AND SERVICES.
DISPUTE RESOLUTION AND
ARBITRATION
PLEASE READ THIS CAREFULLY; IT AFFECTS
YOUR RIGHTS
In those rare instances where your concern is not
resolved to your satisfaction through calls to our
customer care, you and Sprint each agree to try
to resolve those disputes in good faith after you
provide written notice of the dispute as set forth
below. If the dispute is not resolved, you and Sprint
agree that the dispute will be resolved through
individual binding arbitration or small claims court,
instead of courts of general jurisdiction.
v.7-1-13
General Terms and Conditions of Service
Mandatory Arbitration and Waiver of Class
Action
Instead of suing in court, you and Sprint agree
to arbitrate all Disputes (as defined below) on an
individual, non-representative, basis. You agree
that, by entering into this Agreement, you and Sprint
are waiving the right to a trial by jury or to participate
in a class action or representative action. This
agreement to arbitrate is intended to be broadly
interpreted.
In arbitration, there is no judge or jury. Instead
Disputes are decided by a neutral third-party
arbitrator in a more informal process than in court.
In arbitration, there is limited discovery and the
arbitrator's decision is subject to limited review by
courts. However, just as a court would, the arbitrator
must honor the terms of the Agreement and can
award damages and relief, including any attorneys'
fees authorized by law.
"Disputes" shall include, but are not limited to,
any claims or controversies against each other
35