• Keyspan Serial Assistant • Problem Solving • Appendices This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS X. Rev 05jul15 Table of Contents • Frequently Asked Questions (FAQs) • Configuration Examples for Mac OS X •...
Serial Ports - Mac OS X vs 'Classic' Mac OS section in this manual) . The Keyspan USB Serial Adapter Software for Mac OS X will add 'Mac OS X serial ports' to your computer. These 'Mac OS X serial ports' can only be used by Mac OS X native software (ie a program that does not require the Classic environment to run).
X. ie Mac OS 8.1 through 9.x) serial ports differ from serial ports on Mac OS X. This section is intended as an overview to help you decide whether or not you need to install Keyspan's USB Serial Adapter software for Mac OS X.
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Regardless of which method is used, your serial device communicates with a software library called POSIX (aka POSIX API). When a Keyspan adapter is connected, the Keyspan USB Serial Adapter software for Mac OS X registers a port with the IORegistry (this is another software library). At this point, a program can get the list of available serial ports (including Keyspan serial ports) from IORegistry.
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'classic' USB Serial Adapter software. At this point, you have two software drivers for one hardware device. In these cases, Mac OS X will allow you to use BOTH the 'classic' Keyspan drivers as well as the Mac OS X Keyspan drivers. However there are certain rules regarding which operating system has access to the ports...
Place the CD into the CD-ROM drive. When the CD icon appears on your desktop, double click on this icon to display its contents. Locate the Keyspan Mac OS X folder and then locate the Keyspan USB Serial Software for Mac OS X Installer.
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Step 4 Connect the USB cable to the Adapter (if necessary) If your Keyspan adapter does not have an attached USB cable, attach the included USB cable into the Keyspan adapter's USB port. Step 5 Connect the Adapter to your USB port Attach the Adapter to your computer by connecting the Adapter's USB cable into any built-in USB port on your computer or USB Hub.
Determine Which Keyspan Port Your Serial Device Is Connected To If you have a Keyspan product that has more than one serial port, please note which Keyspan serial port your serial device is connected to (the serial port on the Keyspan product, not your USB ports on your computer or USB hub).
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USA. If you have a Keyspan device that has two or more serial ports, you will have more than one choice in your list of ports. Depending on the software, you should be able to see several ports with the letters USA.
To launch the Assistant, double click the "Keyspan Serial Assistant" icon in your Applications folder. This will open the Keyspan Serial Assistant window. (continued on next page...) This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS X. Rev 05jul15 the Keyspan Serial Assistant window...
You can also see the names of the Keyspan serial ports by clicking on the TRIANGLE next to Adapter icon as shown below: Once you know the names of the Keyspan ports, you can then select the appropriate port name in your serial device's software.
Keyspan:USB Serial Adapter for Mac OS X-v2.x User Manual 6.1 - Problem Solving If you are having problems with your Keyspan USB to Serial Adapter in Mac OS X, please read the following instructions to assist you in troubleshooting your Keyspan adapter.
Step 4 Check Your Serial Device's Software Configuration Check to see if your serial device's software is configured to use the Keyspan port . Please refer to your serial device's documentation for instructions on how to select/switch/configure a serial port in that software.
Keyspan:USB Serial Adapter for Mac OS X-v2.x User Manual 7.1 - Appendices - This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS X. Rev 05jul15 • Frequently Asked Questions (FAQs) Frequently Asked Questions • Configuration Examples for Mac OS X...
Mini Port Replicator ( USB Serial Adapter ( Please note: You only need one driver (the Keyspan USB Serial Adapter Software for Mac OS X ) for all of these devices. This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS X.
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For the configuration examples for other operating systems (ie Mac OS, Windows, etc.), please refer to the user manual for that platform or visit our web site at: This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS X. Rev 05jul15 •...
Assistant, you will see a window similar to the one shown below: If your Keyspan hardware and software are installed correctly, the 'Serial Ports' text box will show an icon of your Keyspan serial product. If you do not see an icon of your Keyspan serial product , contact Keyspan Tech Support (continued on next page...)
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Keyspan:USB Serial Adapter for Mac OS X-v2.x User Manual Click on the TRIANGLE to the left of your Keyspan icon. This will display the names of the serial port(s) on that Keyspan product as shown below: the Keyspan Serial Assistant window's triangle and port name Note the the serial port name in the in the Palm software later.
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Click on the Disabled radio button to temporarily turn off HotSync monitoring. the HotSync Controls tab and window (continued on next page...) This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS X. Rev 05jul15 Page 19...
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Then turn ON the Keyspan serial port name (see Step 1) by checking its check box. the Connection Settings tab and window The click on the Keyspan serial port name and click on the Settings button. This will open the settings window as shown below: the settings window (continued on next page...)
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If you have a Keyspan USB PDA Adapter with the model number of USA-19, set the baud rate to 57600. For any other Keyspan serial port product (including the Keyspan USB PDA Adapter model numbers USA-19Q and USA-19Qi), set the baud rate to As fast as possible.
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This Configuration Example shows you how to configure a dial-up internet connection (aka PPP connection) via the Network System Preference. In this example, a modem or cell phone is connected to a Keyspan serial port and the Network System Preference is told to communicate with that Keyspan serial port.
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Keyspan:USB Serial Adapter for Mac OS X-v2.x User Manual Click on the TRIANGLE to the left of your Keyspan icon. This will display the names of the serial port(s) on that Keyspan product as shown below: the Keyspan Serial Assistant window's triangle and port name Note the the serial port name in the in the Network System Preference later.
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If you see this message, simply click the OK button. Once you are in the Network System Preference window, select the Keyspan serial port (this is the name of the port from Step 1) from the Show menu as shown below: (continued on next page...)
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Keyspan:USB Serial Adapter for Mac OS X-v2.x User Manual Once your Keyspan serial port is selected, configure the TCP/IP, PPP, and Proxies tabs as per your Internet Service Provider (aka ISP, ie Earthlink, IBM, Mindspring, etc.) instructions. Then click on the Modem tab.
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Select an access number in Telephone Number menu and enter your account's password if necessary. Click the Connect button to connect to the Internet. This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS X. Rev 05jul15...
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Keyspan serial port is used, etc. or neither method may work. You may be able to find more information on the internet as to how to speed up VirtualPC as this often is a factor in getting a successful outcome.
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Assistant, you will see a window similar to the one shown below: the Keyspan Serial Assistant window Click on the TRIANGLE to the left of your Keyspan icon. This will display the names of the serial port(s) on that Keyspan product as shown below: the Keyspan Serial Assistant window's triangle and port name This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS X.
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Make sure that the Enable USB check box is not checked (disabled) and that all other check boxes are not checked (see next image). This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS X. Rev 05jul15...
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Now that you've selected COM1 or COM2, you will need to map the VirtualPC COM port to a Keyspan MAC serial port. This is what causes data to be sent to COM1 or COM2 to be sent to to your Keyspan serial port. To do this, turn on the Mac serial port radio button and select your This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS X.
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Keyspan serial port from the list of available ports (this is same port from Step 1). Once you have selected the Keyspan serial port, click the OK button to save your changes. Please note that you may have to restart your emulated environment (ie Windows).
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Step 2 Configure VirtualPC to emulate USB Now that you have installed the Keyspan Windows software, we are ready to configure VirtualPC to emulate USB. To do this, first select the "...Settings" command from the Edit menu. Please note that the VirtualPC menu bar may be hidden. You may have to hold down the Command key (aka Apple key).
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Once USB is selected, turn on or check the Enable USB check box. Below this check box, you should see an item for your Keyspan USB device. Turn on this check box as well. This will emulate USB and tells your emulated environment that your Keyspan USB device is connected.
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Configuration is now complete. Windows will now detect the Keyspan USB device. Since you have already installed the Keyspan Windows software, all you need to do is check which COM port was created (the Keyspan Serial Assistant for Windows that will give you this information - please refer to the Windows documentation for details) and tell your serial device's software to use the Keyspan COM port.
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Assistant. If your Keyspan hardware and software are installed correctly, the 'Serial Ports' text box will show an icon of your Keyspan serial product. If you do not see an icon of your Keyspan serial product , contact Keyspan Tech Support Click on the TRIANGLE to the left of your Keyspan icon.
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Select your deck from the list and click on edit. This will bring up the Device Control Preset Editor. (see below) This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS X. Rev 05jul15 Page 36...
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Under Port, select the Keyspan serial port your deck is connected to. (see above) Select OK and now you should have deck control with Final Cut Pro! This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS X. Rev 05jul15...
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Keyspan:USB Serial Adapter for Mac OS X-v2.x User Manual 7.1.u - Uninstalling Keyspan software Uninstall Instructions To uninstall the Keyspan USB Serial Adapter software for Mac OS X, you will have to: 1. launch the Keyspan Serial Assistant 2. select the Uninstall USB Serial Extension command (from the Settings menu) 3.
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Assistant icon and move it to the trash. Step 4 Restart Your Computer Restart your computer to complete the uninstall process. This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS X. Rev 05jul15 Page 39...
Product or return them to KEYSPAN. License Grant Upon receipt of full payment for this product, KEYSPAN grants you a non exclusive license to: • Use one copy of the Software on a single computer ("Dedicated Computer") • Make one copy of the Software for archival purposes, or copy the Software onto the hard disk of your computer and retain the original for archival purposes.
KEYSPAN within 90 days of the date you received the Product. If KEYSPAN is unable to make the Product conform to the above warranty, KEYSPAN, at its option, will refund all or a fair portion of the price you paid for this package. Any replacement software will be warranted for the remainder of the original 90 day warranty period or for 30 days from the date your received the replacement, whichever is longer.
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This agreement is governed by the laws of the State of California. Keyspan, a division of InnoSys, Inc. 4118 Lakeside Dr Richmond CA 94806 This User Manual applies to the Keyspan USB Serial Adapter Software for Mac OS X. Rev 05jul15 Page 42...
Keyspan:USB Serial Adapter for Mac OS X-v2.x User Manual 7.1.z - Support Information Contacting Support If you require assistance with any Keyspan product, you may contact us by one of the following ways: • web/email: • fax: • telephone :...
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