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Ace micon
User Guide
www.siemens.com/hearing
Life sounds brilliant.

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   Summary of Contents for Siemens BestSound Ace micon

  • Page 1

    Ace micon User Guide www.siemens.com/hearing Life sounds brilliant.

  • Page 2: Table Of Contents

    Content Welcome    Your hearing instruments    Getting to know your hearing instruments     Components and names    Controls    Settings    Battery size and ear pieces    Service information    Batteries    Replacing non-rechargeable batteries    Daily use    Turning on and off    Inserting    Removing    Adjusting the volume    On the phone    Telephone program     Content...

  • Page 3

    Maintenance and care    Cleaning    Drying    Storage    Exchanging ear pieces     Troubleshooting    Important information    Intended use    Explanation of symbols    Transport and storage conditions    Disposal information    Conformance information    Important safety information    Personal safety    Product safety    Tinnitus noiser    Country-specific information    Content...

  • Page 4: Welcome

    Welcome You have chosen a Siemens hearing instrument, a reliable  partner to accompany you through everyday life. Like  everything new, it will take you a little while to become  familiar with it. This document, along with support from your Hearing  Care Professional, will help you. You will quickly come to  appreciate the advantages and greater quality of life your  hearing instrument offers.  CAUTION Read this user guide thoroughly and completely  and follow the safety information in this document  to avoid damage or injury.  To benefit most from your hearing instrument, wear it  daily and all day long. Especially after longer periods of  living with hearing loss, a dedicated hearing training is  recommended - with a Hearing Care Professional or at  home. Welcome...

  • Page 5: Your Hearing Instruments

    Your hearing instruments Getting to know your hearing instruments It is recommended to familiarize yourself with your new  hearing instruments. With the instruments in your hand  try using the controls and note their location on the  instrument. This will make it easier for you to feel and  press the controls while wearing the hearing instruments. NOTICE Do not pull the receiver  connection as this could  damage your hearing  instruments. Your hearing instruments...

  • Page 6: Components And Names

    Components and names ➊  ➏  Ear piece Battery compartment ➋  ➐  Receiver Side indicator  (red = right ear,  ➌  Receiver cable blue = left ear) ➍  Microphone openings ➑  Receiver connection ➎  Push button (optional) Your hearing instruments...

  • Page 7: Controls

    Controls With the controls you can, for example, switch hearing  programs. Your hearing instruments either have a  push button or no control.  The Hearing Care Professional has assigned your desired  functions to the push button.  Ask your Hearing Care Professional to mark your  controls and their functions on the following  pages. Control Left Right Push button No control Your hearing instruments...

  • Page 8

    Push button Function Left Right Program change Standby/turn on  press briefly,   press 2 seconds Your hearing instruments...

  • Page 9: Settings

    Settings Ask your Hearing Care Professional to mark your  individual settings on the following pages. Hearing programs Read more in section "Changing the hearing program". Features Power-on delay enables whistle-free insertion of  hearing instruments. Read more in section "Turning on and off". Your hearing instruments...

  • Page 10: Battery Size And Ear Pieces

    Battery size and ear pieces Batteries Non-rechargeable (size 10) Exchangeable ear pieces Size Click Dome single (open or closed) Click Dome semi-open Click Dome double Custom shell Click Mold Your hearing instruments...

  • Page 11: Service Information

    Service information Serial numbers Left: Right: Service dates Your Hearing Care Professional Date of purchase: Your hearing instruments...

  • Page 12: Batteries

    Batteries When the battery is low the sound becomes weaker or  you will hear an alert signal. It depends on the battery  type how long you have until you have to replace the  battery.  Replacing non-rechargeable batteries Remove empty batteries immediately and dispose of  according to local regulations. Remember to have your replacement batteries  with you at all times. Removing: Open the battery compartment. The battery falls out when the  compartment is completely open. If the battery does not fall out, lightly  tap the instrument or use the magnet  stick. The magnet stick is available as  an accessory. Batteries...

  • Page 13

    Inserting: Remove the protective film from the new  battery. Insert the battery with the "+" symbol  facing up (refer to the picture). Carefully close the battery compartment. If you feel  resistance, the battery is not inserted correctly. Do not attempt to close the battery compartment by  force. It can be damaged. Batteries...

  • Page 14: Daily Use

    Daily use Turning on and off You have several options to turn your hearing instruments  on or off. Via battery compartment: Turning on: Close the battery compartment. The default volume and hearing program are set. Turning off: Open the battery compartment. Via push button: Turning on or off: Press the push button for 2 seconds.  Refer to section "Controls" for your personal settings. After turning on, the previously used volume and  hearing program are set.  When wearing the hearing instruments, an  ■  optional signal can indicate when an instrument  is turned on or off.  Remove the batteries if the hearing instruments  ■  are not used for several days. Daily use...

  • Page 15

    When the power-on delay is activated, the hearing  instruments turn on after a delay of several seconds.  During this time you can insert the hearing instruments  without experiencing unpleasant whistling. The "power-on delay" can be activated by your Hearing  Care Professional.  Daily use...

  • Page 16: Inserting

    Inserting Your hearing instruments have been fine-tuned for your  right and left ear. Colored markers indicate  the side:  red marker = right ear ■  blue marker = left ear ■  To insert the hearing instrument: Hold the receiver cable at the bend. Carefully push the ear piece in  ➊ the ear canal  Twist it slightly until it sits well. Open and close your mouth to  avoid accumulation of air in the  ear canal. Lift the hearing instrument and  slide it over the top of your  ➋ ear  .  CAUTION Risk of injury! Insert the ear piece carefully and not too deeply  into the ear. Daily use...

  • Page 17

    Insert the right hearing instrument with the  ■  right hand and the left hearing instrument with  the left hand.  If you have problems inserting the ear piece,  ■  use the other hand to gently pull your earlobe  downwards. This opens the ear canal and eases  insertion of the ear piece. The optional concha lock helps to securely retain the  ear piece in your ear. To position the concha lock: Bend the concha lock and position  it carefully into the bowl of your ear  (refer to the picture). Daily use...

  • Page 18: Removing

    Removing Lift the hearing instrument  and slide it over the top of  ➊ your ear  If your hearing instrument is  equipped with a custom shell  or a Click Mold, remove it by  pulling the small removal cord  toward the back of your head. For all other ear pieces: Grip the receiver in the  ➋ ear canal with two fingers and pull it carefully out  CAUTION Risk of injury! In very rare cases the ear piece could remain  in your ear when removing the hearing  instrument. If this happens, have the ear piece  removed by a medical professional. Clean and dry your hearing instruments after usage.    Read more in section "Maintenance and care". Daily use...

  • Page 19: Adjusting The Volume

    Adjusting the volume Your hearing instruments automatically adjust the volume  to the listening situation. Changing the hearing program Hearing programs change the characteristics of the sound  coming through the hearing instrument. They help you  to select the optimal setup for every listening situation.  An optional signal can indicate the change of the hearing  program. To change the hearing program, press the push button  briefly. Refer to section "Controls" and to section "Settings" for  your personal settings of the push button and for a list  of your hearing programs. Daily use...

  • Page 20: On The Phone

    On the phone When you are on the phone, hold the  telephone receiver slightly above your  ear. The hearing instrument and  telephone receiver have to be aligned.  Turn the receiver slightly so that the ear  is not completely covered.  Telephone program You may prefer a certain volume when using the phone.  Ask your Hearing Care Professional to configure a  telephone program.  Switch to the telephone program whenever you are   on the phone. Whether a telephone program is configured for your  hearing instrument is listed in section "Settings".  On the phone...

  • Page 21: Maintenance And Care

    Maintenance and care Siemens hearing instruments are so robust that they will  function reliably for years. It is, however, important that  you take care of your instruments and observe a few basic  rules, which will soon become habit.  Cleaning For hygiene reasons and to maintain functionality, clean  your hearing instruments daily.  NOTICE Do not put your hearing instruments  in water. Clean your hearing instruments with a soft, dry tissue. When using a Click Dome, clean it  by squeezing the tip of the dome. Ask your Hearing Care Professional for recommended  cleaning products, special care sets and further  information on how to keep your hearing instruments  in good condition.  For a more thorough professional cleaning, take your  instruments to your Hearing Care Professional.  Maintenance and care...

  • Page 22: Drying

    Drying Dry your hearing instruments overnight. Ask your Hearing Care Professional for recommended  drying products.  Storage During longer periods of non-use, store your hearing  instruments with open battery compartment (and  batteries removed) in a drying system in order to  prevent the penetration of moisture.  Exchanging ear pieces You may want to exchange the ear pieces from time to  time. The procedure for exchanging ear pieces depends  on the type of ear piece. In section "Settings", your  Hearing Care Professional has marked your type of  ear piece.  Maintenance and care...

  • Page 23

    Exchanging Click Domes If you have problems removing the old Click Dome, use  the packaging of the Click Domes or the removal tool: The removal tool is available as an accessory. To exchange Click Domes: Follow the instructions on the packing of the  Click Domes or the instructions delivered with the  removal tool. Take particular care that  the new Click Dome clicks  noticeably in place. Exchanging Click Molds or custom shells Ask your Hearing Care Professional. Maintenance and care...

  • Page 24: Troubleshooting

    Troubleshooting Problem and possible solutions Sound is weak. Replace the empty battery. ■  Clean or exchange the ear piece. ■  Hearing instrument emits whistling sounds. Reinsert the ear piece until it fits securely. ■  Clean or exchange the ear piece. ■  Sound is distorted. Replace the empty battery. ■  Clean or exchange the ear piece. ■  Hearing instrument emits signal tones. Replace the empty battery. ■  Hearing instrument does not work. Turn the hearing instrument on. ■  Gently close the battery compartment completely. ■  Replace the empty battery. ■  Make sure the battery is inserted correctly. ■  Power-on delay is active. Wait several seconds and  ■  check again. Consult your Hearing Care Professional if you encounter  further problems. Troubleshooting...

  • Page 25: Important Information

    Important information Intended use Hearing instruments are intended to improve the hearing  of hearing impaired persons. Diagnosis and prescription  of a hearing instrument must be performed by hearing  health specialists, e.g. acousticians, audiologists or  ENT doctors. Use the hearing instruments and accessories only  as described in this user guide. Explanation of symbols Points out a situation that could lead to serious,  moderate, or minor injuries. Indicates possible property damage. Advice and tips on how to handle your device better. Transport and storage conditions During extended periods of transport and storage, please  observe the following conditions: Storage Transport Temperature 10 to 40 °C -20 to 60 °C Relative humidity 10 to 80 % 5 to 90 % Air pressure 700 to 1050 hPa 200 to 1200 hPa For other parts, such as batteries, other conditions may  apply. Important information...

  • Page 26: Disposal Information

    Disposal information Within the European Union, the marked equipment  is covered by "Directive 2002/96/EC of the  European Parliament and of the Council of  27 January 2003 on waste electrical and  electronic equipment." Amended by "Directive 2003/108/EC" (WEEE). NOTICE Recycle hearing instruments, accessories and  packaging according to national regulations. NOTICE To avoid environmental pollution, do not throw  batteries into household trash. Recycle or dispose of batteries according to  national regulations or return them to your  Hearing Care Professional. Conformance information With the CE marking Siemens confirms compliance       with the European Directive 93/42/EEC concerning  medical devices. Important information...

  • Page 27: Important Safety Information

    Important safety information Personal safety CAUTION Risk of injury! Always wear the receiver cable with an ear  piece. Make sure that the ear piece is completely  attached. WARNING Risk of impairing the residual hearing of the user. Use only hearing instruments that have been  fitted especially for your needs. WARNING Risk of injury! Do not use obviously damaged devices and  return them to point of sale. WARNING Risk of explosion! Do not use your hearing instruments in  explosive atmospheres (e. g. in mining areas). Important safety information...

  • Page 28: Product Safety

    WARNING Choking hazard! Your hearing instruments contain small parts  which can be swallowed. Keep hearing instruments, batteries and  accessories out of reach of children and  mentally disabled persons. If parts have been swallowed consult a  physician or hospital immediately. Siemens offers special hearing instruments for the  fitting of infants and small children. Ask your Hearing Care Professional for further  information. Product safety NOTICE Leaking batteries damage the hearing instruments. Turn the hearing instruments off when not in  use to preserve the battery. Remove batteries when the instruments are not  in use for a prolonged period of time. Important safety information...

  • Page 29

    NOTICE Protect your hearing instruments from extreme  heat. Do not expose them to direct sunlight. NOTICE Do not dry your hearing instruments in the  microwave oven. NOTICE Different types of strong radiation, e. g. during  X-ray or MRI head examinations, may damage  hearing instruments.  Do not wear the hearing instruments during  these or similar procedures. Weaker radiation, e. g. from radio equipment or  airport security, does not damage the hearing  instruments. NOTICE Protect your hearing instruments from high  humidity. Do not wear them in the shower or  when you apply make-up, perfume, aftershave,  hairspray or suntan lotion. Important safety information...

  • Page 30: Tinnitus Noiser

    Tinnitus noiser Your hearing instrument may be equipped with a tinnitus  noiser. The use of the tinnitus noiser should be only on  the advice and in consultation with your Hearing Care  Professional.  WARNING Risk of further impairment to the user’s hearing  health. There are some potential concerns associated  with the use of any sound generating tinnitus  therapy device. Discontinue use and seek medical  evaluation if any of the following conditions occur: chronic skin irritation on, near, or around the  site of device placement. unusual side effects (e.g. dizziness, nausea,  headaches, heart palpitations). perceived decrease in auditory function  (e.g. decreased loudness, speech not as clear). WARNING Risk of further impairment to the user’s hearing  health. The volume of the tinnitus noiser can be set to  a level which could lead to permanent hearing  damage when used for a prolonged period of time. The tinnitus noiser should never be used at  uncomfortable levels. Important safety information...

  • Page 31

    For Hearing Care Professionals: The target population is primarily the adult population  over 21 years of age. The patient may have some control  of the level or volume of the signal and the patient should  discuss this adjustment as well as his or her comfort  level and sound of the signal with their Hearing Care  Professional.  WARNING Risk of further impairment to the user’s hearing  health. The volume of the tinnitus noiser can be set to  a level which could lead to permanent hearing  damage when used for a prolonged period of time.  Should the tinnitus noiser be set to such a level  in the hearing instrument, advise the user of  the maximum amount of time per day he or she  should use the tinnitus noiser.  For example, occupational safety guidelines  restrict continuous noise exposure of  80 dBA SPL to 8 hours per day.  The tinnitus noiser should never be used at  uncomfortable levels.  Important safety information...

  • Page 32

    WARNING Risk of further impairment to the user’s hearing  health. A Hearing Care Professional should advise a  prospective tinnitus noiser user to consult  promptly with a licensed physician (preferably an  ear specialist) before using the tinnitus noiser if  the Hearing Care Professional determines through  inquiry, actual observation, or review or any other  available information concerning the prospective  user that the prospective user has any of the  following conditions: Visible congenital or traumatic deformity of the  ear. History of active drainage from the ear within  the previous 90 days. History of sudden or rapidly progressive hearing  loss within the previous 90 days. Acute or chronic dizziness. Unilateral hearing loss of sudden or recent  onset within the previous 90 days. Important safety information...

  • Page 33: Country-specific Information

    Country-specific information Country-specific information...

  • Page 36

    Siemens Audiologische Technik GmbH Gebbertstrasse 125 91058 Erlangen Germany Phone +49 9131 308 0 Document No. A91SAT-01966-99T03-7600 EN Order/Item No. 106 762 84 | Master Rev04, 10.2013 · TA Printed in Germany | © Siemens AG, 11.2013 www.siemens.com /hearing...

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