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TWINMAID
You can rely on Defy
OWNER'S MANUAL
www.defy.co.za

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Do you have a question about the TWINMAID and is the answer not in the manual?

Questions and answers

Emmanuel Dikgang
March 9, 2025

Draining pipe

1 comments:
Mr. Anderson
March 9, 2025

The draining pipe for the Defy TWINMAID is referred to as the outlet hose or drain hose. It is used to remove water from the machine during the draining process. The manual advises not to detach the outlet hose from the machine. Additionally, if the drain outlet is blocked, the drain valve cover and overflow cover should be removed to clean out any blockages.

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Josef Jacobus Oosthuizen
January 19, 2025

My masjine do not spin

1 comments:
Mr. Anderson
February 4, 2025

The Defy TWINMAID washing machine may not spin due to the following reasons:

1. Clothes entangled around the spin drum - Check if clothes are wrapped around the drum and remove any obstructions.
2. Spin tub lid not closed properly - Ensure that the spin tub lid is securely closed.
3. Pulsator blocked - Inspect if the pulsator is blocked and remove any blockages.
4. Drain outlet blocked or air lock developed - Check the drain outlet and clear any blockages or air locks (refer to page 6 of the manual for clearing air locks by switching to "WASH/RINSE" mode for five seconds before returning to "DRAIN").

If the problem persists after addressing these issues, contact the nearest Defy service center for assistance.

This answer is automatically generated

Josef Jacobus Oosthuizen
January 19, 2025

My masjinerie dokter spin

1 comments:
Mr. Anderson
May 14, 2025

Common issues with the Defy TWINMAID washing machine include:

1. Vibrating during operation if parts are not properly secured.
2. Damage from exposure to direct sunlight.
3. Improper spinning if the lids are not closed correctly.
4. Risk of damage from using water hotter than 50°C.
5. Clothing not spinning properly if the spin tub disc cover is not used.
6. Potential mechanical damage from washing clothes with loose buttons, coins, or sharp objects in pockets.
7. Damage or fire risk if clothes soaked in petrol or other flammable liquids are machine washed.

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Chantell
June 3, 2025

The pulsator not turning at all.

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Summary of Contents for Defy TWINMAID

  • Page 1 TWINMAID You can rely on Defy OWNER’S MANUAL www.defy.co.za...
  • Page 2: Table Of Contents

    GET TO KNOW YOUR MACHINE INSTALLATION WASHING DRAINING RINSING SPIN DRYING PRECAUTIONS AFTER USE MAINTENANCE HELP DEFY SERVICE CENTRES WARRANTY SPECIFICATIONS POWER SOURCE: AC 230 V FREQUENCY: 50Hz POWER CONSUMPTION: WASH MOTOR - 230W SPINDRYER MOTOR - 180W PUMP - 80W...
  • Page 3: Get To Know Your Machine

    GET TO KNOW YOUR MACHINE WASH / SPIN WATER INLET WASH TIMER SPIN TIMER 5 MINUTES DRAIN SELECTOR 15 MINUTES WASH ACTION SELECTOR WATER INLET SPIN DRYER LID WASH TANK LID SAFETY COVER WASH TANK DRAIN HOSE FILTER BAG WATER LEVEL SELECTOR AND OVERFLOW COVER FPULSATOR DRAIN HOSE CLAMP...
  • Page 4: Installation

    INSTALLATION DO NOT STAND THE MACHINE WHERE IT IS EXPOSED TO DIRECT SUNLIGHT OR RAIN CONNECT THE INLET HOSE TO THE WATER TAP AND TO THE MACHINE. PUSH THE 3 PIN PLUG INTO A 15A. EARTHED WALL SOCKET. TURN THE TIMER CONTROL KNOBS TO "0"...
  • Page 5: Washing

    WASHING W A S H T U B LID REMOVE WASH TUB LID AND HANG SWITCH ON THE POWER AT IT ON THE SIDE OF THE MACHINE THE WALL SOCKET TURN THE SELECTOR KNOB W ATER LEVEL TO GENTLE, NORMAL OR SELECTOR SLIDE HEAVY WASH SELECT THE DESIRED WATER LEVEL...
  • Page 6 WASHING CONTINUED TURN THE WASH TIMER KNOB TO THE DESIRED TIME. 3 CM. NORMAL WASH 2-5 MIN - SYNTHETICS,WOOL,SILK NORMAL WASH 5-15 MIN - COTTON ,LINEN PLACE THE WASHING IN THE TUB ONE ARTICLE AT A TIME HEAVY WASH 9-15 MIN - VERY DIRTY WASHING 3 CM.
  • Page 7: Draining

    DRAINING 3 CM. DRAIN IF REQUIRED, ANOTHER LOAD MAY BE WASHED IN THE SAME SOAPY WATER.. IF NOT, THE MODE SELECTOR KNOB SHOULD BE TURNED TO DRAIN THE SOAPY WATER WILL DRAIN FROM THE MACHINE IMPORTANT AFTER ALL THE WATER HAS DRAINED, THE SELECTOR MUST BE RETURNED TO THE WASH / RINSE MODE FAILURE TO DO SO WILL ALLOW THE PUMP TO CONTINUE RUNNING AND MAY CREATE AN AIR LOCK WHICH WILL PROHIBIT EFFECTIVE DRAINING.
  • Page 8: Rinsing

    RINSING 3 CM. PUSH THE WASHING DOWN GENTLY INTO THE SPIN DRUM AND PLACE THE DISC COVER IN THE DRUM PLACE THE WET WASHING IN THE SO THAT IT COMPLETELY COVERS SPIN DRUM, DISTRIBUTING IT THE WASH LOAD EVENLY 3 CM. CLOSE BOTH THE INNER AND TURN THE SPIN TIMER KNOB OUTER LIDS OF THE SPIN TUB...
  • Page 9 RINSING CONTINUED NORMAL TURN THE WASH TIMER KNOB TO THE REQUIRED TIME FOR RINSING. NORMAL RINSE - SYNTHETICS,WOOL,SILK 2-5 MIN NORMAL RINSE 5-15 MIN - COTTON ,LINEN TURN THE SELECTOR KNOB TO NORMAL HEAVY RINSE 9-15 MIN - HEAVY ROBUST FABRICS DRAIN 3 CM.
  • Page 10: Spin Drying

    SPIN DRYING 3 CM. PUSH THE WASHING DOWN GENTLY INTO THE SPIN DRUM AND PLACE THE DISC COVER IN THE DRUM PLACE THE WET WASHING IN THE SO THAT IT COMPLETELY COVERS SPIN DRUM, DISTRIBUTING IT THE WASH LOAD EVENLY 3 CM.
  • Page 11: Precautions

    PRECAUTIONS DO NOT USE WATER HOTTER THAN 50 C. DO NOT TOUCH THE SPIN DRUM WHEN IT VERY HOT WATER COULD DAMAGE IS ROTATING PARTS OF THE MACHINE ALWAYS USE THE SPIN TUB DISC COVER DO NOT MACHINE WASH CLOTHES SOAKED AS THIS PREVENTS CLOTHING FROM IN PETROL,THINNERS PARAFFIN OR ANY RISING OUT OF THE SPIN TUB...
  • Page 12: After Use

    AFTER USE 1 SWITCH THE POWER OFF AT THE WALL SOCKET AND REMOVE THE PLUG FROM THE SOCKET. 2 DRY THE CABINET, THE CONTROL PANEL AND INSIDE THE TUBS WITH A SOFT, LINT FREE CLOTH. 3 PLACE THE WASH TUB LID IN POSITION OVER THE WASH TUB. 4 IF YOU WISH TO MOVE THE MACHINE, FIRST UNCOUPLE THE INLET HOSE FROM BOTH THE TAP AND THE MACHINE.
  • Page 13: Maintenance

    WIPE THE CABINET WITH A DAMP SOAPY CLOTH. RINSE AND WIPE DRY. DO NOT USE HOUSEHOLD CLEANERS, ABRASIVES OR VOLATILE LIQUID CLEANERS IMPORTANT: IF THE POWER CORD SHOULD EVER NEED REPLACING, USE ONLY A GENUINE REPLACEMENT PART AVAILABLE FROM DEFY SERVICE CENTRES...
  • Page 14: Help

    10 HAS THE SPIN TUB LID BEEN CLOSED PROPERLY? IF YOU HAVE FOLLOWED THE INSTRUCTIONS AND STILL HAVE A PROBLEM, CONTACT THE NEAREST DEFY SERVICE CENTRE. THEY WILL DE ABLE TO HELP OR SEND A FACTORY TRAINED TECHNICIAN TO ASSIST YOU.
  • Page 15: Defy Service Centres

    P.O.Box 19768 Pretoria West 0117. Block A3 Old Mutual Park. Cnr. D.F.Malan Rd. & Moot Str. Hermanstad. 0082. Tel. 012 377 0061 OTHER AREAS ARE SERVICED BY OVER 200 AUTHORISED SERVICE AGENTS. PLEASE CONSULT THE NEAREST REGIONAL DEFY SERVICE CENTRE FOR DETAILS.
  • Page 16: Warranty

    Warranty This certificate is issued by DEFY APPLIANCES LIMITED manufacturers of Defy and Ocean products, hereinafter the Company, to the original purchaser only, of the appliance described on the certificate and shall constitute the only warranty given in respect of this appliance.

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