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D-Link DCM-301 User Manual

Broadband cable modem
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Version 5.0 | May 6, 2014

User Manual

Broadband Cable Modem
DCM-301

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  Summary of Contents for D-Link DCM-301

  • Page 1: User Manual

    Version 5.0 | May 6, 2014 User Manual Broadband Cable Modem DCM-301...
  • Page 2: Table Of Contents

    Prepare Your Workspace ............7 Installation ................. 8 Connecting the Cable Modem (with Router) ..... 9 Connecting the Cable Modem (without Router) ....10 Troubleshooting ..............11 Technical Specifications ..........12 Contacting Technical Support ........14 Warranty ................15 Registration ..............20 D-Link DCM-301 User Manual...
  • Page 3: Product Overview

    Section 1 - Product Overview Package Contents • DCM-301 Broadband Cable Modem • Ethernet Cable • Power Adapter • Stand • Quick Install Guide If any of the above items are missing, please contact your reseller. System Requirements Verify that you have these items before beginning the installation: •...
  • Page 4: Introduction

    Section 1 - Product Overview Introduction Thank you for purchasing the D-Link “Broadband Cable Modem DCM-301, which is an MCNS DOCSIS™ 3.0 cable modem featuring the latest DOCSIS technology. The cable modem enables your network cable operator to provide you with broadband applications such as: telecommunications, IP dedication for your small office/home office (SOHO), or high-speed residential Internet access.
  • Page 5: Hardware Overview

    A solid green light indicates a successful upstream connection. The light will blink while performing Upstream (US) LED upstream ranging. Online LED A solid green light indicates a connectivity to the Internet. LAN LED A solid green light indicates connectivity to your router or computer D-Link DCM-301 User Manual...
  • Page 6: Back Panel Connectors

    Connect the cable coaxial cable to this connector. If you are sharing this connection with a TV, you Coaxial Connector must use a coaxial splitter (not included). Power Port Connect the supplied power adapter. Power Button Press to turn the modem on or off. D-Link DCM-301 User Manual...
  • Page 7: Before You Begin

    • For horizontal installation: Place the cable modem on a level surface. • For vertical installation: Attach the stand to the cable modem and set on a level surface. • Do not restrict the airflow around the cable modem. D-Link DCM-301 User Manual...
  • Page 8: Installation

    Below are two common ways to connect your DCM-301 modem to your network. The diagram on the left shows the connection with a broadband router. The diagram on the right shows the connection directly to a computer. Note that the DCM-301 can be placed horizontal or vertical using the included stand (as seen in the diagrams below).
  • Page 9: Connecting The Cable Modem (With Router)

    Plug one end of the Ethernet cable into the cable modem’s Ethernet port and the other end of the cable into the WAN or Internet port on your router. Step 6: In most cases you will have to call your cable company (Internet Provider) and register the MAC address of the D-Link modem. The MAC address is on a label on the bottom of the modem.
  • Page 10: Connecting The Cable Modem (Without Router)

    Plug one end of the Ethernet cable into the cable modem’s Ethernet port and the other end of the cable into the Ethernet adapter of your computer. Step 6: In most cases you will have to call your cable company (Internet Provider) and register the MAC address of the D-Link modem. The MAC address is on a label on the bottom of the modem.
  • Page 11: Troubleshooting

    • If the LEDs on the modem are indicating that you are connected to the Internet (verified by your Internet provider) and you are connected to a router, you may have to reset and reconfigure your router. D-Link DCM-301 User Manual...
  • Page 12: Technical Specifications

    1600, 3200 and 6400 kHz S-CDMA: 1600, 3200 and 6400 • AC-DC Adapter: 12V/1A, 50/60Hz • Consumption: 12W • TDMA: +8 to +54 dBmV (32QAM, 64QAM) +8 to +55 dBmV (8QAM, 16QAM) +8 to +58 dBmV (QPSK) S-CDMA:+8 to +53 dBmV (all modulations) D-Link DCM-301 User Manual...
  • Page 13 • Storage temperature: -4°F (-20°C) to 140°F (60°C) LEDs: • Power, DS, W/DS, US, Online, LAN Dimensions (without AC Adapter): • 159 mm x 133 mm x 32.5 mm (Approximately) Weight: • 220g +/- 10g (Approximately) D-Link DCM-301 User Manual...
  • Page 14: Contacting Technical Support

    Contacting Technical Support D-Link provides free technical support for customers within the United States and within Canada for the duration of the warranty period on this product. U.S. customers can contact D-Link technical support through our website or by phone.
  • Page 15: Warranty

    Warranty Period or ninety (90) days, whichever is longer, and is subject to the same limitations and exclusions. If a material defect is incapable of correction, or if D-Link determines that it is not practical to repair or replace the defective Hardware, the actual price paid by the original purchaser for the defective Hardware will be refunded by D-Link upon return to D-Link of the defective Hardware.
  • Page 16 D-Link further warrants that, during the Software Warranty Period, the magnetic media on which D-Link delivers the Software will be free of physical defects. The customer’s sole and exclusive remedy and the entire liability of D-Link and its suppliers under this Limited Warranty will be, at D-Link’s option, to replace the non-conforming Software (or defective media) with software that substantially conforms to D-Link’s...
  • Page 17 D-Link Systems, Inc., 17595 Mt. Herrmann, Fountain Valley, CA 92708. D-Link will not be held responsible for any packages that are lost in transit to D-Link. The repaired or replaced packages will be shipped to the customer via UPS Ground or any common carrier selected by D-Link.
  • Page 18: Limitation Of Liability

    FOR WARRANTY SERVICE) RESULTING FROM THE USE OF THE PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY, EVEN IF D-LINK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR NONCONFORMING PRODUCT.
  • Page 19 • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. For detailed warranty information applicable to products purchased outside the United States, please contact the corresponding local D-Link office.
  • Page 20: Registration

    Appendix D - Registration Registration Register your product online at http://registration.dlink.com Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights. Version 5.0 May 6, 2014 D-Link DCM-301 User Manual...