Axis P3346 User Manual
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Axis P3346 User Manual

Fixed dome network camera
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AXIS P3346 Fixed Dome Network Camera

User Manual

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Summary of Contents for Axis P3346

  • Page 1: User Manual

    AXIS P3346 Fixed Dome Network Camera User Manual...
  • Page 2 Battery trademarks of SD-3C, LLC in the United States, other countries or both. The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions Regulatory Information this battery will last for a minimum of five years.
  • Page 3 • find answers to resolved problems in the FAQ database. Search by product, category, or phrase • report problems to Axis support staff by logging in to your private support area • chat with Axis support staff (selected countries only) •...

  • Page 4: Table Of Contents

    AXIS Media Control (AMC) ........
  • Page 5 AXIS P3346 Fixed Dome Network Camera Table of Contents Emergency Recovery Procedure ........

  • Page 6: Hardware Overview

    AXIS P3346 Fixed Dome Network Camera Hardware Overview Hardware Overview Product ID and Serial number (S/N) SD card slot Network connector (PoE) Audio out Network, Status and Power LED indicators Audio in I/O connector Control button Connectors and Buttons For technical specifications, see page 59.

  • Page 7: Led Indicators

    Resetting the product to factory default settings. See page 53. • Connecting to an AXIS Video Hosting System service. See page 46. To connect, press and hold the button for about 1 second until the Status LED flashes green. •...

  • Page 8: Accessing The Product

    Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list. If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup...

  • Page 9: Access From The Internet

    Set the Root Password To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time.

  • Page 10: The Live View Page

    3. Click OK. The password has now been configured. Configure Capture Mode Capture mode defines the maximum resolution and maximum frame rate available in the Axis product. The capture mode setting also affects the camera’s angle of view. Select the desired capture mode from the drop-down list and click OK.

  • Page 11: Axis Media Control Viewer Toolbar

    2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 13 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 12 AXIS P3346 Fixed Dome Network Camera Accessing the Product PTZ Controls The Live View page also displays Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/disable controls for specified users under System Options > Security > Users. Note These controls are available if digital PTZ is enabled in the selected view area, see View Area on page 21.

  • Page 13: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 14: Alternative Methods Of Accessing The Video Stream

    AXIS P3346 Fixed Dome Network Camera Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...

  • Page 15: Accessing Audio Streams

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 16: Setting Up The Product

    Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...

  • Page 17: Video And Audio

    AXIS P3346 Fixed Dome Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 17. • Stream profiles. See page 19.
  • Page 18 Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions.

  • Page 19: Stream Profiles

    The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product. Capture Mode Capture mode defines the maximum resolution and maximum frame rate available in the Axis product. A capture mode with a large maximum resolution has a reduced maximum frame rate and vice versa.

  • Page 20: White Balance

    White Balance White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.

  • Page 21: View Area

    To modify a view area, select the view area in the list and modify the settings as required. Click Save. To remove a view area, select the view area and click Remove. Note The PTZ functionality is useful during installation of the Axis product. Use a view area to crop out a specific part of the full view. Overlay Overlays are used to provide extra information, for example for forensic video analysis or during product installation and configuration.

  • Page 22: Privacy Mask

    A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API). The Privacy Mask List (Video & Audio > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates if they are enabled.

  • Page 23: Focus & Zoom

    Half-duplex - Audio can be transmitted to and from the Axis product but only in one direction at a time. To transmit audio using the Live View page, use the Talk and Listen buttons, see AMC Audio Controls on page 11 .

  • Page 24: Audio Input

    An audio clip is a sound file that can be played when events occur or directly from the Live View page. The audio clip must first be uploaded to the Axis product or recorded by a microphone connected to the product.
  • Page 25 To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips. For more information see the online help To configure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information, see Events on page 36.

  • Page 26: Live View Config

    AXIS P3346 Fixed Dome Network Camera Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. •...
  • Page 27 Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 28 AXIS P3346 Fixed Dome Network Camera Live View Config Pulse activates the output for a defined period of time. The pulse time can be set from 1/100 second to 60 seconds. Active/Inactive displays two buttons, one or each action. To configure the active and inactive states, go to System Options > Ports & Devices > I/O Ports and set the port’s Normal state.

  • Page 29: Ptz (Pan Tilt Zoom)

    AXIS P3346 Fixed Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas, see View Area on page 21.

  • Page 30: Guard Tour

    AXIS P3346 Fixed Dome Network Camera PTZ (Pan Tilt Zoom) Guard Tour A guard tour displays the video stream from different preset positions, one-by-one, in a predetermined order or at random and for configurable time periods. The enabled guard tour will keep running after the user has logged off or closed the browser.

  • Page 31: Camera Tampering

    Motion Detection Parameters on page 32. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Setting Up an Action Rule on page 37.
  • Page 32 AXIS P3346 Fixed Dome Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window.

  • Page 33: Audio Detection

    Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.

  • Page 34: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
  • Page 35 AXIS P3346 Fixed Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.

  • Page 36: Events

    Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule.

  • Page 37: Setting Up An Action Rule

    AXIS P3346 Fixed Dome Network Camera Events • Time Recurrence – Trigger the rule periodically. SeeRecurrences on page 39. This can for example be used to upload an image every 5 minutes. Use Schedule – Trigger the rule according to the selected schedule. See Schedules on page 39.

  • Page 38: Recipients

    AXIS P3346 Fixed Dome Network Camera Events To add additional criteria, select the Additional conditions option and add additional triggers. To prevent an action from being triggered repeatedly, a Wait at least time can be set. Enter the time in hours, minutes and seconds, during which the trigger should be ignored before the action rule can be activated again.

  • Page 39: Schedules

    Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see Certificates on page 43.

  • Page 40: Recordings

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. See Storage on page 50 for more information about storage devices. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Page 41: Languages

    Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 42: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 43 Axis product: Server/Client certificates - To authenticate the Axis product. CA certificates - To authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network.

  • Page 44: Audio Support

    2. Click Install certificate and upload the certificate. Audio Support Select Enable audio support to allow clients to retrieve audio streams from the Axis product. For information on how to configure audio settings, see Audio Settings on page 23. Note Deselecting this option will disable audio globally in the Axis product, for configured events and profiles with audio as well.

  • Page 45: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 46 One-click enabled - Press the product’s control button (see Hardware Overview on page 6 ) to connect to an AVHS service over the Internet. Once registered, Always will be enabled and the Axis product stays connected to the AVHS service. If the product is not registered within 24 hours from when the button is pressed, the product will disconnect from the AVHS service.
  • Page 47 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 48 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).
  • Page 49 To use SNMP v3, HTTPS must be enabled, see HTTPS on page 42. To enable SNMP v3, check the box and provide the initial user password. Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to Factory Default Settings on page 53. UPnP The Axis product includes support for UPnP .

  • Page 50: Storage

    AXIS P3346 Fixed Dome Network Camera System Options Storage SD Card The Axis product supports SD cards with up to 64 GB of storage. For best recording performance, use an SDHC or SDXC card with speed class 10. NOTICE TICE TICE To prevent corruption of recordings, the SD card should always be unmounted before it is ejected.

  • Page 51: Ports & Devices

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 52: Support

    System Overview To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log items.

  • Page 53: Reset To Factory Default Settings

    System Options File Upload Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.

  • Page 54: Troubleshooting

    Always read the upgrade instructions and release notes available with each new release, before upgrading the firmware. To upgrade, follow these instructions: 1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup 2.

  • Page 55: Symptoms, Possible Causes And Remedial Actions

    Status indicator. 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems setting the IP address Try the installation again.
  • Page 56 Check with your network administrator to see if there is a firewall preventing viewing. Installation of additional Configure the Axis product to use a Java applet for updating video images in your browser. Go to ActiveX component Setup > Live View Config and select Java applet under Default viewer.
  • Page 57 AXIS P3346 Fixed Dome Network Camera Troubleshooting Lower frame rate than See Performance Considerations on page 63. expected Reduce the number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available.
  • Page 58 AXIS P3346 Fixed Dome Network Camera Troubleshooting Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other read or write problems occur. To identify the source of the problem, check the System Log under System Options >...

  • Page 59: Technical Specifications

    AXIS P3346 Fixed Dome Network Camera Technical Specifications Technical Specifications Item Specifications Function/group Camera Models AXIS P3346 Image sensor Progressive scan RGB CMOS 1/3'‘ (effective) Lens Varifocal with remote zoom and focus, IR corrected, megapixel resolution 3 – 9 mm, F1.2, P-iris Horizontal angle of view: 84°...
  • Page 60 Open API for software integration, including ONVIF Profile S, specification available Integration Programming at www.onvif.org, as well as VAPIX® and AXIS Camera Application Platform from Axis Interface Communications, specifications available at www.axis.com Support for AXIS Video Hosting System (AVHS) with One-Click Camera Connection...
  • Page 61 User Manual, recording software, installation and management tools, Windows decoder 1–user license, smoked transparent cover Video AXIS Camera Station — Video management software for viewing and recording up to 100 management cameras software (not See www.axis.com/products/video/software/ for more software applications via partners...

  • Page 62: Connectors

    AXIS P3346 Fixed Dome Network Camera Technical Specifications Connectors I/O Connector 4-pin terminal block for: • Auxiliary power (DC output) • Digital Input • Digital Output • 0 V DC (-) Function Notes Specifications 0 V DC 0 V DC (-) DC output Can be used to power auxiliary equipment.

  • Page 63: Performance Considerations

    AXIS P3346 Fixed Dome Network Camera Technical Specifications Audio Input Audio Output 1 Tip Microphone/Line in Line out (mono) 2 Ring 3 Sleeve Ground Ground SD Card Slot Supports SD cards with up to 64 GB of storage. For best recording performance, use an SDHC or SDXC card with speed class 10.
  • Page 64 User Manual Ver. M3.5 AXIS P3346 Fixed Dome Network Camera Date: December 2013 © Axis Communications AB, 2013 Part No. 54956...

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