HTC Desire 820 User Manual
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HTC Desire 820 User Manual

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HTC Desire 820

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Summary of Contents for HTC Desire 820

  • Page 1: User Guide

    1 HTC Desire 820 User Guide HTC Desire 820 User Guide...

  • Page 2: About This Guide

    2 Basics About this guide In this user guide, we use the following symbols to indicate useful and important information: This is a note. A note often gives additional information, such as what happens when you choose to do or not to do a certain action. A note also provides information that may only be applicable to some situations.

  • Page 3: Important Note On Recoverable Data

    3 Important note on recoverable data Important note on recoverable data Files and other data that have been deleted, cleared, removed, or erased from your device may still be recoverable by third-party data recovery software. Even a factory reset may not permanently erase all data from your phone, including personal information.

  • Page 4: Features You'll Enjoy

    By using HTC Sync Manager, you can even migrate content from an iPhone. See Transferring iPhone content and apps to your HTC phone. ƒ Back up HTC Desire 820 to the cloud so it'll be a lot easier to restore your content to a new phone next time. Dynamic Home screen With HTC BlinkFeed, personalize your Home screen with the information and updates that matter most to you.
  • Page 5 ƒ Watch mesmerizing visualizations as you play songs in HTC Music. And if lyrics are available, they'll show onscreen. See Viewing song lyrics. ƒ With HTC BoomSound™, you'll hear fine details not only while you listen to music but also when you watch videos, play games, and the like. See HTC BoomSound profile.

  • Page 6: Htc Desire

    6 Unboxing Unboxing HTC Desire 820 1. Dual speakers 2. POWER 3. VOLUME buttons 4. 3.5mm headset jack 5. Proximity sensor 6. Front camera 7. Notification LED 8. Slot cover...

  • Page 7: Inserting A Nano Sim Card

    SIM card may cause the card to not fit properly or damage the card slot. Inserting a nano SIM card 1. Make sure HTC Desire 820 is off and hold it securely with the front facing down. 2. Open the slot cover with your thumb or finger.
  • Page 8 8 Unboxing 3. Pull the tray out from the nano SIM slot. 4. Place a nano SIM card into the tray with the card's gold contacts facing up and its cut-off corner facing out. 5. Make sure the tray is facing up. Reinsert the tray into the slot.

  • Page 9: Removing A Nano Sim Card

    You'll need to reinstall them. Inserting the storage card 1. Open the slot cover with your thumb or finger. 2. With HTC Desire 820 down, insert a microSD™ into the bottom slot, with its gold...

  • Page 10: Unmounting The Storage Card

    Then gently press down the cover. Unmounting the storage card When you need to remove the storage card while HTC Desire 820 is on, unmount the storage card first to prevent corrupting or damaging the files in the storage card.

  • Page 11: Switching The Power On Or Off

    Check out the friendly walkthroughs and the FAQs in the Tips & Help app to learn how to use your phone. ƒ When you see a Tips & Help tile in HTC BlinkFeed, just tap the tile to know more about the tip.
  • Page 12 12 Unboxing ƒ To open Tips & Help from the Home screen, tap > Tips & Help. You can then browse by subject matter and topic. Or tap , and then enter what you want to search for.

  • Page 13: Phone Setup And Transfer

    ƒ If you have a previous phone backup that you want to restore from your online storage, select Restore from HTC Backup. To make it easier for you to back up and restore content from HTC Desire 820 to another HTC phone in the future, select Back up phone daily.

  • Page 14: Transferring Content From An Android Phone

    Some settings can also be transferred. ƒ You need Android version 2.2 or later to use the HTC Transfer Tool on your old phone. ƒ If your old phone has Android version 2.1 or an earlier version, you need to use Bluetooth®...

  • Page 15: Transferring Content From An Iphone

    HTC phone. Use HTC Sync Manager to transfer more types of content from an iPhone. 1. If you're setting up your new HTC phone for the first time, select Get content from old phone. Or go to Settings, and then tap Get content from another phone.

  • Page 16: Transferring Photos, Videos, And Music Between Your Phone And Computer

    Then reconnect HTC Desire 820 and copy them over. Home screen After you've turned on and set up HTC Desire 820 for the first time, you'll see HTC BlinkFeed. ƒ Customize HTC BlinkFeed to show posts from your social networks, headlines from your favorite news media, and more.

  • Page 17: Customizing Quick Settings

    Home screen, and more. ƒ Tap Accounts & sync to add and sign in to your different accounts, such as email, social networks, and more. ƒ Tap Security to help secure HTC Desire 820, for example with a screen lock.

  • Page 18: Updating Your Phone's Software

    18 Phone setup and transfer Updating your phone's software HTC Desire 820 can check and notify you if there’s a new update available. You can also choose to automatically download updates or manually check if there's an available update. Checking your system software version Before installing a system software update, you can check first what Android and HTC Sense™...

  • Page 19: Getting Apps From Google Play

    ƒ The ability to purchase apps varies by region. Finding and installing an app When you install apps and use them on HTC Desire 820, they may require access to your personal information or access to certain functions or settings.

  • Page 20: Downloading Apps From The Web

    HTC Desire 820 and your personal data, we strongly recommend that you only download from websites you trust. ƒ Before you can install the downloaded app, make sure that you've set HTC Desire 820 to allow installation of third-party apps in Settings > Security >...

  • Page 21: Your First Week With Your New Phone

    To turn off the display and switch to Sleep mode, you briefly press the POWER button. HTC Desire 820 also automatically goes into Sleep mode when it’s left idle for a while. You can change the time before HTC Desire 820 sleeps by setting the screen timeout.

  • Page 22: Motion Gestures

    22 Your first week with your new phone If you've set up a screen lock, you'll be asked to provide your credentials before HTC Desire 820 unlocks. If you've set an event reminder or an alarm, you can snooze or dismiss the event or alarm right from the lock screen.
  • Page 23 Pick up to lower volume In a business meeting or restaurant, pick HTC Desire 820 up when a call comes in to lower the ring volume automatically. You can turn this feature on or off. Go to Settings, tap Sound, and then select or clear Quiet ring on pickup.

  • Page 24: Touch Gestures

    24 Your first week with your new phone Pocket mode makes HTC Desire 820 recognize when your phone is in your bag or pocket and raise the ring volume so that you can hear it in noisy environments. You can turn this feature on or off. Go to Settings, tap Sound, and then select or clear Pocket mode.

  • Page 25: Press And Hold

    25 Your first week with your new phone ƒ Tap the screen with your finger when you want to select onscreen items such as application and settings icons, or press onscreen buttons. ƒ After you've scrolled down a long list or screen (in apps such as Mail and People), tap the status bar to jump straight to the top of your screen.

  • Page 26: Swipe Or Slide

    26 Your first week with your new phone Swipe or slide Quickly swipe your finger horizontally across the screen to go to other Home screen panels. Swipe vertically to scroll through a list, document, and more. Drag Press and hold your finger with some pressure before you start to drag. While dragging, don't release your finger until you have reached the target position.
  • Page 27 27 Your first week with your new phone Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quicker strokes, such as when moving right and left on the Home screen, or flicking through a contacts or message list. Press and flick On the Home screen, you can easily move a widget or icon from one screen to another.
  • Page 28 28 Your first week with your new phone Slide with two fingers In some apps, like Gallery, Messages, Mail, or the web browser, slide two fingers apart to zoom in when viewing a picture or text. Slide two fingers together to zoom out of the picture or text.
  • Page 29 Three-finger swipe ƒ Swipe up using three fingers to choose a device where to share content such as photos, videos, and music from HTC Desire 820. You can also share streaming media from apps such as YouTube®. ƒ Swipe down to disconnect from the device.

  • Page 30: Opening An App

    If you've set up another security layer like a screen lock pattern or PIN, you'll be asked to provide your credentials first before HTC Desire 820 opens the app or folder. Sharing content Have something to share, such as a photo or video? ƒ...

  • Page 31: Refreshing Content

    2. Pull down with your finger, and then release to refresh. Capturing your phone's screen Want to show off your high game score or write a blog post about HTC Desire 820 features? It's easy to take a picture of the screen and share it from Gallery.

  • Page 32: Notification Widget

    32 Your first week with your new phone ƒ To see more information, such as email previews and calendar events, slide two fingers apart to expand a notification. To collapse it, slide two fingers together. ƒ Some notifications allow you to take immediate action. For example, tap a missed call notification to return the call or reply with a text message.

  • Page 33: Notification Led

    Notification LED The notification LED shows a: ƒ Solid green light when HTC Desire 820 is connected to the power adapter or a computer and the battery is fully charged. ƒ Flashing green light when you have a pending notification.

  • Page 34: Working With Text

    LED. Working with text Selecting, copying, and pasting text In HTC apps such as Internet and Mail, you can select and copy text, and then paste or share it. 1. Press and hold on a word. 2. Drag the start and end anchors to highlight the surrounding text you want to select.

  • Page 35: Entering Text

    To open the keyboard settings, press and hold the comma key if you see above the key. Or go to Settings > Language & keyboard > HTC Sense Input. Selecting a keyboard layout Choose a keyboard layout that suits your typing style.

  • Page 36: Entering Text With Word Prediction

    As you type, you’ll get word suggestions in the languages that you’ve selected. This feature is available only for Latin-based languages. 1. Go to Settings, and then tap Language & keyboard > HTC Sense Input. 2. Tap Keyboard selection > Bilingual prediction, and then choose the language you want.

  • Page 37: Using The Trace Keyboard

    Instead of tapping the keys on the onscreen keyboard, you can "trace" to type words. This feature is available only for Latin-based languages. 1. Turn on the Trace keyboard in Settings > Language & keyboard > HTC Sense Input. 2. On the onscreen keyboard, slide your finger from one letter to the next to enter a word.

  • Page 38: Displaying The Battery Percentage

    1. Go to Settings, and then tap Power. 2. Tap History. 3. If you've used HTC Desire 820 for a long time since the last charge, swipe left or right to scale the graph that details battery usage over time.

  • Page 39: Extreme Power Saving Mode

    2. Tap the Power saver On/Off switch to turn power saver mode on or off. If you want to choose which phone features to conserve power for, tap Power saver. If power saver mode's Data connection option is selected, HTC Desire 820 automatically disconnects from the mobile network after 15 minutes when the screen is off and the data connection is idle (no download activity, streaming, or data usage).

  • Page 40: Manage Your Apps

    40 Your first week with your new phone don't want to receive calls or messages. Manage your display Lowering the brightness, letting the display sleep when not in use, and keeping it simple helps save battery power. ƒ Use automatic brightness (the default), or manually lower the brightness. ƒ...

  • Page 41: Other Tips

    ƒ Check your apps’ settings as you may find more options to optimize the battery. HTC Dot View Personalizing HTC Dot View If you bought the HTC Dot View case designed for HTC Desire 820, use its app to personalize what's seen through the case. To use the app, tap >...
  • Page 42 Alerts for clock alarms, timers, and calendar events will automatically display through the HTC Dot View case. You can choose whether to display or hide Mail, Messages, and phone call notifications. 1. In the HTC Dot View app, tap Notification settings. 2. Choose which notifications you want to show or hide.

  • Page 43: Htc Guide

    Not seeing recent calls on HTC Dot View? By default, up to 3 received or dialed numbers will be displayed on HTC Dot View. ƒ If you're not seeing them, open the HTC Dot View app, and then select Show call history.

  • Page 44: Your Dynamic Home Screen

    44 HTC BlinkFeed HTC BlinkFeed Your dynamic Home screen Get the latest about your interests or stay in touch with friends right on HTC BlinkFeed. Set up which social networks, news sources, and more will appear. ƒ Swipe up or down to browse stories on HTC BlinkFeed.

  • Page 45: Ways Of Adding Content On Htc Blinkfeed

    > Add content. 3. Choose a category. Or, if it's your first time to add content on HTC BlinkFeed, tap the tile that says Get automatic recommendations from BlinkFeed. Sign in to get recommendations. 4. Select one or more feed sources.

  • Page 46: Customizing The Highlights Feed

    Do one of the following: ƒ While viewing an article, tap ƒ On HTC BlinkFeed, press and hold the tile of the article you want to bookmark. Then tap Read later. To access your reading list on HTC BlinkFeed, swipe right, and then tap News reading list in the slideout menu.

  • Page 47: Removing Content From Htc Blinkfeed

    47 HTC BlinkFeed Removing content from HTC BlinkFeed Whether it's a tile or an entire feed, you can remove content you don't want to see on HTC BlinkFeed. ƒ To remove a tile, press and hold the tile you want to remove, and then tap Remove.

  • Page 48: Ringtones, Notification Sounds, And Alarms

    48 Personalizing Personalizing Making HTC Desire 820 truly yours Make HTC Desire 820 look and sound just the way you want it. ƒ Choose a ringtone and other sounds that you like to use. See Ringtones, notification sounds, and alarms. ƒ Personalize your Home screen with a different wallpaper. See Home wallpaper.

  • Page 49: Launch Bar

    49 Personalizing ƒ Tap Computer photos to use the HTC Get Started service to choose a photo from your computer. Launch bar The launch bar gives you one-touch access to commonly used apps (and other shortcuts). You can replace the apps on the launch bar with the ones you often use.

  • Page 50: Adding Home Screen Shortcuts

    50 Personalizing Changing the settings of a widget You can modify basic settings of some widgets (for example, the People widget). 1. Press and hold a widget on your Home screen, and then drag it to 2. Customize the widget settings. Resizing a widget Some widgets can be resized after you've added them to your Home screen.

  • Page 51: Adding Or Removing A Widget Panel

    ƒ You won't be able to add a new widget panel if you've already reached the maximum limit. ƒ HTC BlinkFeed always appears as the first panel (if it's not removed). A widget panel cannot be added before HTC BlinkFeed.

  • Page 52: Changing Your Main Home Screen

    2. When the widget or icon turns red, lift your finger. Changing your main Home screen Set HTC BlinkFeed or a widget panel as your main Home screen. 1. Press and hold an empty space on a widget panel. 2. In the pop-up menu, tap Manage home screen pages.

  • Page 53: Arranging Apps

    2. Press and hold an app or shortcut in the folder, and then drag it out to Arranging apps On the Apps screen, you can rearrange the apps and change the layout. 1. From HTC BlinkFeed or any widget panel, tap 2. Tap , and then choose how to arrange apps, such as alphabetically.

  • Page 54: Removing Apps From A Folder

    54 Personalizing 2. Tap > Rearrange apps. 3. Press and hold an app, and then drag it over to another app to automatically create a folder. 4. To add more apps, drag each app over to the folder. 5. To name the folder, open the folder, tap its title bar, and then enter a folder name.

  • Page 55: Changing Lock Screen Shortcuts

    55 Personalizing Moving or deleting a lock screen widget 1. On the lock screen, pull from the right edge until you see the widget you want to move or delete. 2. Press and hold the widget, and then drag it left or right to the position that you want.

  • Page 56: Camera Basics

    Apply photo or video filters. Modify basic and advanced camera settings. Choosing a capture mode HTC Desire 820 gives you a variety of capture modes to use. On the Viewfinder screen, tap , and then select a capture mode to use.
  • Page 57 Using the volume buttons for taking photos and videos If you feel more comfortable with using push-buttons when taking photos and videos, you can set HTC Desire 820 to use the VOLUME buttons as the Camera app's shutter release or zoom controls.

  • Page 58: Taking A Photo

    Improving focus and sharpness ƒ HTC Desire 820 has autofocus, which works best on a subject that is not moving too much. To change the focus, on the Viewfinder, tap the one you want to focus If the subject is moving, on the Viewfinder, press and hold the subject to lock ƒ...

  • Page 59: Recording Video

    59 Camera Other tips ƒ In Camera settings, tap Grid to help frame the subject better or improve the composition. If taking photos under fluorescent or incandescent bulbs and the subject appears to be off-color, tap , and then choose a white balance setting. Check the image on the Viewfinder and select the option that displays the closest color to the natural color of the subject.

  • Page 60: Selfies And People Shots

    60 Camera 2. Switch to Camera mode. 3. On the Viewfinder screen, just press and hold . The camera takes up to 20 consecutive shots of your subject. 4. To keep just one photo, select the photo that you like the most, and then tap Best shot.

  • Page 61: Split Capture

    61 Camera 3. Make sure you're using the scene setting. 4. Tap 5. Tap Make-up level, and then adjust the skin smoothing level. Applying skin touch-ups with Live Makeup Touch up your skin before taking your selfie. Live Makeup smoothens your skin in real time.

  • Page 62: Other Camera Features

    , and then tap 5. When you're ready to take the shot, tap 6. Pan left or right in either landscape or portrait view. Hold HTC Desire 820 as smoothly as you can to automatically capture frames. You can also tap to stop capturing anytime.

  • Page 63: Manually Adjusting Camera Settings

    63 Camera 5. To stop recording, tap Camera settings Manually adjusting camera settings Want to have expert command of your camera settings for different environments or lighting conditions? You can manually adjust the values for settings like white balance, exposure, ISO, and more.
  • Page 64 64 Camera To select and use the newly created camera mode, tap on the Viewfinder screen.

  • Page 65: Viewing Photos And Videos In Gallery

    Viewing photos and videos organized by time Photos and videos on HTC Desire 820 are grouped together in Timeline view according to when they were taken. 1. On the Gallery app’s main screen, swipe to the Timeline tab. You'll see thumbnails for every time period.

  • Page 66: Viewing Photos By Location

    66 Gallery 1. On the Gallery app’s main screen, swipe to the Albums tab. 2. Tap a tile to open an album. 3. Tap > Move to or Copy to. 4. Select the photos or videos you want to move or copy and then tap Next. 5.

  • Page 67: Editing Your Photos

    Tap Save. Renaming the location Tap Rename this place. Enter a new name. Tap Save. You'll only see Rename this place if the name is stored on HTC Desire 820. Editing your photos Make your pictures even better.

  • Page 68: Applying Custom Filters To Photos

    68 Gallery 1. In Gallery, open the photo you want in full screen, tap it, and then tap 2. Tap > Draw. 3. Tap and then choose a pen stroke, color, and thickness. 4. Draw on the photo. 5. Tap Done > The edited photo is saved as a copy.

  • Page 69: Trimming A Video

    69 Gallery To use Face Fusion, the faces in each photo have to be 100 x 100 pixels or larger in size. For best results, use facial shots that are without glasses and are not covered by hair, a hat, or any other item. Also, photos of subjects looking towards the camera give the best results.

  • Page 70: Saving A Photo From A Video

    70 Gallery to share the video on your home network. 5. To trim the video, tap > Edit. 6. Drag the trim sliders to the part where you want the video to begin and end. 7. Tap to preview your trimmed video. 8.

  • Page 71: Phone Calls

    71 Phone calls Phone calls Making a call with Smart dial You can either dial a number directly, or use Smart dial to quickly place a call. Smart dial searches and calls a stored/synced contact or a number from your call history.

  • Page 72: Speed Dial

    Making an emergency call In some regions, you can make emergency calls from HTC Desire 820 even if the nano SIM card has been blocked or if you don't have one installed.

  • Page 73: What Can I Do During A Call

    ƒ Press the POWER button. ƒ Place HTC Desire 820 face down on a level surface. If HTC Desire 820 is already facing down, it will still ring when there are subsequent incoming calls. What can I do during a call? When a call is in progress, you can turn the speakerphone on, place the call on hold, and more.

  • Page 74: Setting Up A Conference Call

    74 Phone calls ƒ Slide the Notifications panel open, then tap Setting up a conference call Conference calling with your friends, family, or co-workers is easy. Make or accept a call, and then simply dial each subsequent call to add it to the conference. Make sure that you have conference calling service activated.

  • Page 75: Switching Between Silent, Vibrate, And Normal Modes

    75 Phone calls Blocking a caller When you block a phone number or a contact, all calls from the phone number or contact will be declined automatically. On the Call History tab, press and hold the contact or phone number you want to block, and then tap Block contact.

  • Page 76: Sending A Text Message (Sms)

    76 Messages Messages Sending a text message (SMS) 1. Open the Messages app. 2. Tap 3. Enter a contact name or mobile number in the To field. 4. Tap the box that says Add text, and then enter your message. 5. Tap , or press to save the message as a draft.

  • Page 77: Resuming A Draft Message

    4. Tap Replying to a contact's other phone number When a contact has multiple phone numbers stored on HTC Desire 820, you can select which phone number to reply to. Keep in mind that if you don't select another number, your response will be sent to the phone number that your contact used to send the last message.

  • Page 78: Saving A Text Message As A Task

    78 Messages Saving a text message as a task Save a text message in your Tasks list so you can remind yourself when to reply. 1. Open the Messages app. 2. Tap a contact (or phone number) to display the exchange of messages with that contact.

  • Page 79: Copying A Text Message To The Nano Sim Card

    79 Messages ƒ To block multiple contacts, tap > Block contacts, select the contacts, and tap Block. When the contact sends you messages, you will not see them in the Messages screen or receive notifications and calls. To read messages in the block box, on the Messages screen, tap >...

  • Page 80: Search And Web Browser

    4. To see all available information cards, swipe up the screen and tap More. Depending on the information that you've allowed to share, more information cards will appear on the Google search screen as you use HTC Desire 820 to search the Web, create appointments, set reminders, and more.

  • Page 81: Changing Card Settings

    81 Search and web browser Changing card settings You can easily customize the settings of Google Now cards to suit your information needs. For example, you can change the weather units in the Weather card or your transportation mode in the Traffic card. 1.

  • Page 82: Searching Htc Desire 820 And The Web

    1. Open the Google Search app. If you've already set up a Google account on HTC Desire 820, you will be given the option to sign in to Google Now. To sign in to Google Now at a later time, .

  • Page 83: Browsing The Web

    83 Search and web browser 3. If what you’re searching for is in the list, tap the item to open it in its compatible app. Otherwise, tap to search again. Setting search options 1. Open the Google Search app. 2. Tap >...

  • Page 84: Saving Web Content For Later

    You can also add some video clips on webpages to the Watch list so you can quickly find and watch them whenever you like. HTC Desire 820 saves webpage text and images only. You will need Internet connection to open linked pages and play video clips.

  • Page 85: Using Your Browsing History

    > > Home screen. Using your browsing history HTC Desire 820 keeps a record of webpages you've visited. If you don't want HTC Desire 820 to keep your browsing history, browse using an incognito tab. See Private browsing. 1. While viewing a webpage, tap >...

  • Page 86: Htc Music

    Cycle through the repeat modes: repeat all songs, repeat current song, and don’t repeat. Play your music on a DLNA® compliant TV or audio system, HTC Media Link HD, or stereo Bluetooth device. Minimize the Now playing screen to continue browsing your music collection.

  • Page 87: Playing Music From The Lock Screen

    Listen to stronger bass, clearer vocals, and finer details in songs and videos, especially when played in Music and Gallery apps. To turn the HTC BoomSound profile on or off, go to Settings, and then tap the BoomSoundOn/Off switch. Music playlists Personalize your music experience by creating music playlists.

  • Page 88: Adding A Song To The Queue

    88 Entertainment Adding a song to the queue While playing a song, you can also browse other tracks stored on HTC Desire 820. Add a song or an album to the queue so it plays when the current playlist has finished playing.

  • Page 89: Viewing Song Lyrics

    Viewing song lyrics Love a song so much that you want to sing along? HTC Desire 820 gives your music an extra kick with song lyrics and cool music visualizations. To save on data usage, connect to a Wi-Fi network when downloading lyrics. In Music settings, select Wi-Fi only.

  • Page 90: Creating Video Playlists

    Listen to your favorite radio stations using the FM Radio app. You need to connect a headset first to the audio jack of HTC Desire 820 to use FM Radio. FM Radio uses the stereo headset as the FM radio antenna.

  • Page 91: Wireless Media

    3. To turn off FM Radio, tap Wireless media HTC Connect Looking for a new wireless home entertainment system? Find one that has the HTC Connect™ logo. Experience smooth connectivity and ease-of-use when sharing content wirelessly from HTC phones to HTC Connect certified consumer electronic devices or accessories.

  • Page 92: Connecting To Your Home Entertainment System

    Wirelessly share your videos, music, and even streaming media to a compatible big- screen TV or wireless speaker. On HTC phones that have HTC Sense 5.5 or later, you can share media to any of the following types of devices by just swiping up with three fingers: ƒ...

  • Page 93: Sharing Your Media To Dlna Devices

    About HTC Media Link HD Plug in HTC Media Link HD to any TV with an HDMI port. Then swipe up with three-fingers on HTC Desire 820 to connect and display content wirelessly to your TV. HTC Media Link HD is sold separately.
  • Page 94 Web, or send email on HTC Desire 820. Turns your TV into a digital photo frame Use the TV screen saver feature to store up to 30 photos from HTC Desire 820 on HTC Media Link HD, and display them as a slideshow on your TV.

  • Page 95: Storage And Files

    Save and close your files before copying them from your computer to HTC Desire 820, or vice versa. 1. Connect HTC Desire 820 to the computer using the supplied USB cable. You'll see options for viewing or importing files on the computer screen.

  • Page 96: About File Manager

    96 Storage and files Making more storage space As you use HTC Desire 820, you'll accumulate data and fill its storage capacity over time. Here are some tips on how to increase storage space. Run the storage wizard Free up space in the storage by uninstalling apps and deleting files you no longer want to keep.

  • Page 97: Google Drive

    Store your photos, documents, and other files on Google Drive to access them on HTC Desire 820, your computer, and your other mobile devices. On HTC Desire 820, just use your Google Account to sign in to your Google Drive...

  • Page 98: Activating Your Free Google Drive Storage

    PDFs to Google Drive. ƒ Check your available Google Drive storage space in Settings. ƒ Back up HTC Desire 820 to Google Drive, so you can easily restore your backup to another HTC phone next time. ƒ Use the Google Drive app to manage your online storage.

  • Page 99: Uploading Your Photos And Videos To Google Drive

    99 Storage and files Before your Google Drive storage info appears in Settings, you need to access your Google Drive from an HTC app first. For example, use the Mail app to share a link to your Google Drive file. Go to Settings, and then tap Storage. Under Online storage, you'll see your Google Drive storage space.

  • Page 100: Giving People Access Through The Drive App

    If you want to export this document as a PDF, tap the icon on the top left, and then tap PDF Export. Saving a document from HTC Desire 820 to Google Drive In Polaris Office 5, you can save a PDF you're viewing or an Office document you...
  • Page 101 1. In Polaris Office, tap to see your documents by file type. Documents listed below the icon are the files that are locally stored on HTC Desire 820. If necessary, tap to see the file list. 2. Open a PDF document, or create a new Office document.

  • Page 102: Sync, Backup, And Reset

    On the Account settings screen, you can also change the sync settings for an account. Removing an account Remove accounts from HTC Desire 820 if you no longer use them. Removing an account does not remove accounts and information from the online service itself.

  • Page 103: Ways Of Backing Up Files, Data, And Settings

    Ways of backing up files, data, and settings Worried that you might lose important stuff on HTC Desire 820? Back up HTC Desire 820 before you erase the storage, do a factory reset, or upgrade to a new phone. HTC Backup...

  • Page 104: Using Htc Backup

    Save the time and frustration of re-creating your personalized HTC Desire 820 experience when you do a factory reset or buy another phone. On HTC Desire 820, use HTC Backup to do a daily backup to the cloud so you can easily restore your content and settings next time.

  • Page 105: Backing Up Your Data Locally

    ƒ To restore paid apps, you need to download and install them from Google Play. 1. When you turn on a new HTC phone for the first time or after a factory reset, select Restore from HTC Backup on the Get content from old phone screen.
  • Page 106 106 Sync, backup, and reset 1. Open the People app. 2. On the People tab, tap > Manage contacts. 3. Tap Import/Export contacts > Export to phone storage or Export to SD card. 4. Select an account or type of contacts to export. 5.

  • Page 107: Htc Sync Manager

    > Back up to storage card or Back up to email. 4. When prompted, tap OK. Importing your personal dictionary ƒ Go to Settings > Language & keyboard > HTC Sense Input. Tap Personal dictionary > > Restore from storage card.

  • Page 108: Transfer Content

    ƒ Import documents from your computer to your phone. Back up and restore Back up your HTC phone to your computer so you can easily restore your backup to the same phone or to another HTC phone. Sync playlists and data Sync music playlists and data such as contacts and calendar between your phone and your computer.

  • Page 109: Transferring Iphone Content And Apps To Your Htc Phone

    Reset Restarting HTC Desire 820 (Soft reset) If HTC Desire 820 is running slower than normal, is unresponsive, or has an app that is not performing properly, try rebooting and see if that helps solve the problem. 1. If the display is off, press the POWER button to turn it back on.

  • Page 110: Resetting Htc Desire 820 (Hard Reset)

    4. Tap OK. Performing a factory reset using hardware buttons If you can’t turn HTC Desire 820 on or access settings, you can still perform a factory reset by using the hardware buttons on HTC Desire 820. The Fast boot option in Settings > Power must not be selected.
  • Page 111 111 Sync, backup, and reset 3. Press VOLUME DOWN to select FACTORY RESET, and then press the POWER button.

  • Page 112: Filtering Your Contacts List

    112 People People Your contacts list The People app lists all contacts you've stored on HTC Desire 820 and from online accounts you're logged in to. Use the People app to easily manage communications with people that matter to you. 1. Open the People app.

  • Page 113: Finding People

    113 People Finding people Search for contacts stored on HTC Desire 820, your company directory if you have an Exchange ActiveSync account, or social networks you've signed into. 1. Open the People app. 2. On the People tab, you can: ƒ Find people in your contacts list. Tap , and then enter the first few letters of the contact name in the Search people box.

  • Page 114: Editing A Contact's Information

    114 People information and your exchange of messages and calls. Depending on the contact type, you may also see the person's social network updates or events. How do I add an extension number to a contact number? While creating a new contact or editing a contact's details in People, you can add an extension number to their number so you can skip the voice prompts when calling.

  • Page 115: Importing Or Copying Contacts

    Accepting contact link suggestions When HTC Desire 820 finds contacts that can be merged, you’ll see a link notification when you open the People app. 1. On the People tab, tap the Contact link suggestion notification when available.

  • Page 116: Sending Contact Information

    We’ve also set up the Frequent group to automatically add the contacts you dial or get calls from the most. HTC Desire 820 also syncs with groups you've created in your Google Account.

  • Page 117: Private Contacts

    117 People Creating a group 1. On the Groups tab, tap 2. Enter a name for the group, and then tap > Add contact to group. 3. Select the contacts you want to add, and then tap Save. 4. When your group is complete, tap Save. Sending a message or email to a group You will be charged for each text message sent.

  • Page 118: Adding A Contact To The Private Contacts List

    118 People Adding a contact to the private contacts list On the People tab, press and hold the contact, and then tap Add to private contacts. > Manage contacts > To view your private contacts list, on the People tab, tap Private contacts.

  • Page 119: Checking Your Mail

    The Mail app is where you read, send, and organize email messages from one or more email accounts that you’ve set up on HTC Desire 820. 1. Open the Mail app. The inbox of one of your email accounts appears.

  • Page 120: Sending An Email Message

    120 Email Organize your email messages into tabs and quickly find the messages you want. 1. Switch to the email account that you want to use. 2. In the inbox, tap > Edit tabs. 3. Select the tabs you want to add to the inbox. 4.

  • Page 121: Managing Email Messages

    121 Email for more actions for the email. Quickly replying to an email message You can quickly respond to a new email message from the Home screen or lock screen. 1. When you receive a new email message notification, slide the Notifications panel down.

  • Page 122: Searching Email Messages

    3. Tap Show all mail from sender. A list of email messages from that contact appears. Working with Exchange ActiveSync email Enjoy the powerful email features of Microsoft Exchange ActiveSync right on HTC Desire 820. Flag important email messages, set your out of the office reply, or send invites to your next team meeting while you're on the go.

  • Page 123: Adding An Email Account

    Other (POP3/IMAP). 4. Enter the email address and password for your email account, and then tap Next. Some email accounts allow you to set the sync schedule. By default, HTC Desire 820 uses Smart Sync to save battery power. See What is Smart Sync?.

  • Page 124: Sending An Email Message In Gmail

    124 Email ƒ Tap an email message preview to read, forward, or reply to the message. ƒ Tap to open the slideout menu and change the inbox category such as Social, switch to another Gmail™ account, filter your inbox by email labels, or find help.
  • Page 125 125 Email Tap Respond inline if you want to interleave your new message with the received email. But this removes any attachments or formatting in the original email message. 4. Tap to send.

  • Page 126: Viewing The Calendar

    ƒ Swipe left or right across the screen to view succeeding or previous weeks. ƒ Tap an event (shown as colored blocks) to view its details. Scheduling or editing an event You can create or edit events on HTC Desire 820, and also sync events with your...

  • Page 127: Checking Your Schedule For An Event

    ƒ Calendars are synced on HTC Desire 820, even if they are hidden. ƒ You can also show or hide tasks that you've created on HTC Desire 820. Sharing an event You can share a calendar event as a vCalendar using Bluetooth or by sending it as a...

  • Page 128: Accepting Or Declining A Meeting Invitation

    128 Calendar 1. Do one of the following: ƒ While viewing an event, tap > Share via. ƒ In day, agenda or week view, press and hold an event and then tap Share via. 2. Choose how you want to send the event. You can also forward accepted meeting invitations from your Exchange ActiveSync calendar.

  • Page 129: Travel And Maps

    Location settings Turning location services on or off In order to find your location on HTC Desire 820, you need to enable location sources. 1. Go to Settings, and then tap Location. 2. Tap the On/Off switch to turn location services on and off.

  • Page 130: Searching For A Location

    130 Travel and maps Navigating the map You can navigate the map using finger gestures. ƒ Slide your finger in any direction to pan. ƒ Double-tap the map or slide two fingers apart over an area to zoom in. To zoom in while holding the phone with one hand, double-tap with your thumb and hold the second tap, and then drag your thumb down.

  • Page 131: Getting Directions

    HTC Car On the road with HTC Car Now when you drive, you can easily use HTC Desire 820 to reach your destination, keep you entertained, and help you stay in touch with the people that matter to you. Access music, phone calls, maps, and more with HTC Car.

  • Page 132: Handling Incoming Calls In Htc Car

    When you receive an incoming call, you can easily answer or decline. Tap Answer or Decline. Customizing HTC Car ƒ To change the default behavior of HTC Car, tap Settings. ƒ To add more apps to HTC Car, tap and select an app.

  • Page 133: Other Apps

    133 Other apps Other apps Using Scribble Want to make a page for your digital scrapbook? Use the Scribble app to get artistic and combine photos, text, and illustrations in a note. With several templates to choose from, you can even create lists or track your budget. Have a greeting card ready and link it to your friend's birthday in Calendar to send in a few taps.

  • Page 134: Creating A Photo Blog Note

    134 Other apps ƒ To insert a web page thumbnail, tap > Web content. On the Internet app, > Share > Scribble. go to the web page, and then tap Creating a photo blog note Think photos can best convey your story? Group photos into a note, and make it more entertaining by including photo collages, stickers, and more.

  • Page 135: Using The Clock

    Using the Clock Get more from the Clock app than just the regular date and time. Use HTC Desire 820 as a world clock to see the date and time in cities across the globe. You can also set alarms or track your time using the stopwatch or timer.

  • Page 136: Checking Weather

    2. Hold the microphone near the sound source. 3. Tap to start recording a voice clip. Voice Recorder can run in the background while you do other things on HTC Desire 820, except when you open other apps that also use audio functions. 4. Tap to stop recording.

  • Page 137: Kid Mode

    Kid Mode Worried that your kids might wander off to inappropriate web sites or mess with your important work files while using HTC Desire 820? Use Kid Mode™ to let your children enjoy fun and age-appropriate games and more, while helping to protect your important data from accidental deletion.

  • Page 138: Switching To Kid Mode

    Setting child-accessible apps in Kid Mode When in Kid Mode, you can choose which apps on HTC Desire 820 your child will have access to. 1. Open Parent Dashboard from the All Apps screen. You can also go to Parent Dashboard from Settings >...

  • Page 139: Internet Connections

    ƒ Refreshing apps to update info and feeds ƒ Uploading and backing up your files to your online storage account ƒ Using HTC Desire 820 as a Wi-Fi hotspot ƒ Sharing your mobile data connection by USB tethering To help you save on data usage, connect to a Wi-Fi network whenever possible and set your online accounts and emails to sync less frequently.

  • Page 140: Keeping Track Of Your Data Usage

    . The Mobile network settings screen opens. 4. Select or clear the Data roaming option. Select the Data roaming sound option if you’d like HTC Desire 820 to play a sound so you’ll know when it’s connecting to a roaming network.
  • Page 141 > WPS Pin Entry. Logging into a public Wi-Fi network automatically (WISPr) You can set HTC Desire 820 to automatically log into a public Wi-Fi network that you regularly use. This saves you the trouble of going through the Wi-Fi provider's web authentication...

  • Page 142: Adding A Vpn Connection

    ƒ Install security certificates ƒ Enter your login credentials ƒ Download and install a required VPN app on HTC Desire 820 Contact your network administrator for details. Also, HTC Desire 820 must first establish a Wi-Fi or data connection before you can start a VPN connection.

  • Page 143: Disconnecting From A Vpn

    2. Tap the VPN notification, and then tap Disconnect. Using HTC Desire 820 as a Wi-Fi hotspot Share your data connection with other devices by turning HTC Desire 820 into a Wi-Fi hotspot. ƒ Make sure the data connection is turned on.
  • Page 144 144 Internet connections ƒ To make sure that the USB drivers for HTC Desire 820 are up-to-date, install the latest version of HTC Sync Manager on your computer. ƒ Make sure you have a USB tethering service enabled by your mobile operator.

  • Page 145: Wireless Sharing

    2. If you don't see your headset listed, tap Scan for devices to refresh the list. 3. Tap the name of your headset in the Available Devices section. HTC Desire 820 pairs with the headset and the headset connection status is displayed in the Paired Devices section.

  • Page 146: Unpairing From A Bluetooth Device

    2. On the sending device, send one or more files to HTC Desire 820. 3. If asked, accept the pairing request on HTC Desire 820 and on the sending device. You may also be prompted to enter the same passcode or confirm the auto-generated passcode on both devices.
  • Page 147 Make sure that both devices are unlocked and have NFC turned on. If the other device has an Android Beam™ option, make sure it is also turned on. While viewing the content that you want to share, hold HTC Desire 820 and the other phone back to back.

  • Page 148: About Htc Mini

    148 Wireless sharing Make sure that the NFC area (shaded part) of HTC Desire 820 and the other phone's NFC area are close to one another. Experiment by slightly moving the phones until a connection is made. 2. Tap the screen.

  • Page 149: Connecting Htc Mini+To Your Phone

    Managing HTC Mini+ While HTC Mini+ is connected, you can manage it from your phone. You can create your own Quick text replies to add to HTC Mini+, find the device if you misplaced it, and more. 1. Turn HTC Mini+ on.
  • Page 150 150 Wireless sharing 5. Under Paired devices, tap next to the HTC Mini+ device name, and then choose what you want to do.

  • Page 151: Settings And Security

    If you enter the wrong PIN more times than the maximum number of attempts allowed, the card will become “PUK-locked.” You need a Pin Unlock Key (PUK) code to restore access to HTC Desire 820. Contact your mobile operator for this code.

  • Page 152: Do Not Disturb Mode

    152 Settings and security When enabled, the Airplane mode icon is displayed in the status bar. Do not disturb mode Use Do not disturb mode to reject calls, and silence audible alerts and notifications, but still keep a data connection available. 1.

  • Page 153: Scheduling When To Turn Data Connection Off

    153 Settings and security Calendar events that have Do not disturb enabled will also be listed on the Do not disturb schedule screen. Scheduling when to turn data connection off To help conserve power and data usage, you can set a time period when the data connection will automatically turn off during low peak times.

  • Page 154: Screen Brightness

    Some people like the sound or vibration feedback they get when touching the screen, and some don't. You can turn on or off various types of touch sounds and vibration on HTC Desire 820. ƒ Touch tones when tapping the phone dial pad ƒ...

  • Page 155: Changing The Display Language

    Follow the onscreen instructions to learn how to use Magnification gestures. Installing a digital certificate Use client and Certificate Authority (CA) digital certificates to enable HTC Desire 820 to access VPN or secured Wi-FI networks, and also to provide authentication to online secure servers.

  • Page 156: Disabling An App

    Choose to set a screen lock pattern, numeric PIN, or other means of securing your phone. You'll be asked to unlock the screen every time HTC Desire 820 is turned on or when it’s idle for a certain period of time.

  • Page 157: Setting Up Face Unlock

    Bypassing the lock screen If you've set a screen lock for HTC Desire 820, you can just skip the lock screen and go straight to the security screen for unlocking HTC Desire 820. 1. Go to Settings, and then tap Security.

  • Page 158: Trademarks And Copyrights

    HTC Corporation. Not all marks listed necessarily appear in this User Guide. The HTC Sync Manager software can be used with materials that you own or are lawfully authorized to use and/or duplicate. Unauthorized use and/or duplication of copyrighted material may be a violation of copyright law in the United States and/ or other countries/regions.
  • Page 159 No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or storing in a retrieval system, or translated into any language in any form without prior written permission of HTC.

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