Page 1: User Guide
User Guide [UG template version 13b] [vmu_htc_a5_ug_en_071314, SW version 1.07.652.1, HW version 0001]...
Page 2: Table Of Contents
Table of Contents Important Information ....................... xiv Radio Frequency Exposure Operating Instructions ............xiv Important Note on Recoverable Data ................xiv Get Started ..........................1 Your Phone at a Glance ...................... 1 Charge Your Phone ......................2 Activation and Service ......................3 Create Your Account and Pick Your Plan ..............
Page 3 Enter Text by Typing on the HTC Sense Keyboard.............41 Enter Text with Word Prediction on the HTC Sense Keyboard ........43 Enter Text with the HTC Sense Keyboard Using the Trace Keyboard ......44 Enter Text by Speaking on the HTC Sense Keyboard ..........44 Swype Keyboard ......................45...
Page 4 Edit Text ........................46 Phone Calls ..........................48 Make Phone Calls ......................48 Call Using Smart Dial ....................48 Dial an Extension Number ..................49 Return a Missed Call ....................49 Call From Call History ....................50 Call From People ......................50 Call Using a Speed Dial Number ................50 Call a Number in a Text Message, Email Message, or Calendar Event ......50 Call Emergency Numbers ...................50 Make International Calls .....................51...
Page 5 Set Up Voicemail ......................60 Retrieve Your Voicemail Messages ................60 Internet Calls........................61 Add an Internet Calling Account ..................61 Make an Internet Call ....................61 Contacts............................63 Your Contacts List ......................63 Find People ........................64 Set Up Your Profile ......................64 Add Entries to the People App ...................65 Add a New People Entry .....................65 Get In Touch with a Contact ....................66 Manage People Entries ......................66...
Page 6 View Your Gmail Inbox ....................74 Send a New Gmail Message ..................76 Reply To or Forward an Email Message ..............76 Add a Gmail Account ....................77 Get Help with Gmail ....................77 Email ..........................77 Add an Email Account ....................77 Check Your Mail Inbox ....................78 Organize Your Inbox ....................79 Send an Email Message .....................79 Read and Reply to an Email Message ................80...
Page 7 Google Maps ......................104 Music ..........................107 Listen to Music ......................107 Turn the HTC BoomSound Profile On or Off ............. 108 Create and Work with Playlists ................. 109 Add a Song to the Queue ..................110 Update Album Covers and Artist Photos ..............110 Set a Song as a Ringtone ..................
Page 8 Manage Your Data Usage ..................118 Wi-Fi ..........................119 Turn Wi-Fi On and Connect to a Wireless Network ........... 119 Prevent Notifications from Unsecured Wi-Fi Networks ..........119 Connect to a Wi‑Fi Network via WPS ............... 120 Disconnect from a Wireless Network ................ 120 Virtual Private Networks (VPN) ..................
Page 9 Take a Panoramic Photo ..................135 Use HDR ........................136 Record Slow Motion Videos ..................136 Change Camera and Video Settings ................. 137 Access Photos and Videos ....................137 View Photos and Videos Organized by Time ............137 View Photos and Videos by Album ................138 View Photos by Location...................
Page 10 Voice Recorder ........................ 160 Record Your Voice ....................160 HTC Sync Manager ......................160 Install HTC Sync Manager on a Windows Computer ..........161 Transfer iPhone Content to Your HTC Phone ............161 Get Help ........................162 Bluetooth and NFC ......................162 Connect a Bluetooth Headset or Car Kit ..............
Page 11 Wi-Fi Settings ......................173 Bluetooth Settings..................... 173 Mobile Data Settings ....................174 Media Output Settings ....................174 More Wireless & Network Settings ................174 Personalize Settings ......................174 Customize the Home and Lock Screen Settings ............174 Ringtone ........................175 Notification Sound.....................
Page 12 Daydream ......................... 190 Notification Light ....................... 191 Media Gesture ......................191 Calibrate the Screen ....................191 HTC BoomSound Setting ....................191 Sound Settings ........................ 191 General Sound Settings - Sound Profile and Vibrate ..........192 General Sound Settings - Volumes ................192 Do Not Disturb Mode ....................
Page 13 Change the Phone Language ................... 204 Spell Checker ......................204 Keyboard and Input Methods - Google Voice Typing ..........204 Keyboard and Input Methods - HTC Sense Input ............204 Keyboard and Input Methods - Swype ..............205 Speech Settings ....................... 205 Date &...
Page 14: Important Information
Important Information Radio Frequency Exposure Operating Instructions This device was tested for compliance with the applicable FCC and Industry Canada specific absorption rate (SAR) limits for radio frequency (RF) exposure during typical body-worn operations. To ensure that RF exposure levels remain at or below the tested levels, use a belt- clip, holster, or similar accessory that maintains a minimum separation distance of 1.0 cm between your body and the device, with either the front or back of the device facing towards your body.
Page 15: Get Started
Get Started This section gives you all the information you need to set up your HTC Desire 816 and Virgin Mobile service the first time. Your Phone at a Glance The following illustrations outline your phone’s primary external features, keys, and buttons.
Page 16: Charge Your Phone
Back Panel Charge Your Phone Your phone’s battery should have enough charge for the device to turn on and find a signal, run the setup application, set up voicemail, and make a call. You must fully charge the battery to begin setting up your phone.
Page 17: Activation And Service
3. Plug the AC adapter into an electrical outlet. Fully charging a battery may take up to three hours. Note: Use only the adapter and the USB cable that came with your phone to charge the battery. When the battery power is too low, make sure to use the power adapter to charge, not the USB cable connection with your computer.
Page 18: Manage Your Account
You can also start the activation process manually. ■ Touch > > Settings > Activate this device. Manage Your Account Access information about your account. You can: ● Check your minutes. ● Add money (Top-Up). ● Changes plans. ● And more! From Your Phone Access your account from the special My Account app.
Page 19: Complete The Setup Application
HTC Get Started site and a pair code. On your computer’s Web browser, just go to the URL and enter the pair code to start your Web setup. You need an HTC Account to save your accounts and settings on the Web and download them to your phone.
Page 20: Set Up Voicemail
Transfer Content from an Android Phone On your old Android™ phone, download the HTC Transfer Tool and use it to transfer your content to your new HTC phone. The types of locally stored content on your old phone that the Get Started...
Page 21 Some settings can also be transferred. Note: You need Android version 2.2 or later to use the HTC Transfer Tool on your old phone. Note: If your old phone has Android version 2.1 or an earlier version, you need to use Bluetooth transfer.
Page 22: Transfer Content From An Iphone
Tip: Use HTC Sync Manager to transfer more types of content from an iPhone. For details, see Transfer iPhone Content to Your HTC Phone. 1. If you’re setting up your new HTC phone for the first time, select Get content from old phone and touch NEXT. - or - With two fingers, swipe down from the status bar, and then touch >...
Page 23: Ways Of Transferring Contacts And Other Content Into Your Phone
Restore Your Backup From Your Online Storage to Your New Phone If you used HTC Backup before, you can restore your backup to your new HTC phone when you turn the phone on for the first time or after a factory reset.
Page 24: Your Home Screen
1. When you're asked whether you have a Google Account, sign in to your account. 2. Use your mobile data or Wi-Fi connection to connect your phone to the Internet. If you used your Google login credentials as your HTC Account and your backup is in Google Drive™, touch Sign in with Google.
Page 25: Phone Basics
Phone Basics Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. The topics in this section will introduce the basic functions and features of your phone. Your Phone’s Layout The illustrations below outline your phone’s basic layout.
Page 26 ● Charger/Accessory Jack allows you to connect the phone charger or the USB cable (included). CAUTION! Inserting an accessory into the incorrect jack may damage the phone. ● 3.5 mm Headset Jack allows you to plug in either a stereo headset or an optional headset for convenient, hands-free conversations.
Page 27: Turn Your Phone On And Off
Back Panel ● Camera allows you to take photos and videos. ● Flash gives additional lighting when taking photos and videos. ● SIM and microSD Card Slots holds the preinstalled Virgin Mobile SIM card and allows installation of a microSD™ card for additional storage. See microSD Card.
Page 28: Turn Your Screen On And Off
Note: When the screen is locked and you press the Power Button it will only turn off the screen and not the phone. You will need to unlock the screen first before you press and hold the Power Button to turn the phone off. See Turn Your Screen On and Off for details.
Page 29: Unlock The Screen
1. When the screen is off, press the Power Button to show the lock screen. 2. You can either:  Swipe up to unlock the screen, swipe right to go directly to HTC BlinkFeed, or swipe left to go to the Home widget panel. ...
Page 30: Notification Widget
Add a Widget on the Lock Screen Choose from our selection of lock screen widgets. Note: Before you can add a widget on the lock screen, you must select the Enable lock screen widgets option in Settings > Security. 1. On the lock screen, pull from the right edge of the touchscreen until you see a icon.
Page 31: Onscreen Navigation Buttons
To enable the lock screen again, touch > > Settings > Security, and then touch Screen lock > Lock screen. Onscreen Navigation Buttons Your phone has onscreen navigation buttons at the bottom of the screen which rotate when you change the orientation. The onscreen navigation buttons do not show up when the screen is off. ●...
Page 32 Touch and Hold To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item. Swipe or Slide Quickly swipe your finger vertically or horizontally across the screen to go to other widget panels, scroll through documents, and more.
Page 33 Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list. Press and Flick On the Home screen, you can easily move a widget or icon from one screen to another.
Page 34 Slide with Two Fingers In some apps, like Gallery, Messages, Mail, or the Web browser, slide two fingers apart to zoom in when viewing a picture or text. Slide two fingers together to zoom out of the picture or text. Phone Basics...
Page 35 You can also share streaming media from apps such as YouTube™. ● Swipe down to disconnect from the device. Note: Media gesture is turned on in Settings by default, which makes the three-finger gesture work only when sharing content or using HTC apps. Phone Basics...
Page 36: Motion Gestures
Note: The 3-finger gesture may not be available when TalkBack gestures are enabled. For details, see Navigate Your Phone with TalkBack. Motion Gestures Use motion gestures to rotate the screen, mute, lower the ringtone volume, and more. Flip to Mute When a call comes in, you can turn your phone over to mute it.
Page 37 For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. See HTC Sense Keyboard for more details. To turn this feature off:...
Page 38: Working With Phone Apps And Settings
■ With two fingers, swipe down from the status bar, and then touch > Display & gestures, and then clear the Auto rotate screen option. Note: The TalkBack accessibility feature works best if you turn off auto-rotate. For details, see Navigate Your Phone with TalkBack.
Page 39  To clear the recent apps list, touch Refresh Content In some apps, you can easily refresh content that’s synced or downloaded from the Web with a simple finger gesture. 1. While viewing content such as weather, stocks, or Mail inbox, scroll to the top of the screen.
Page 40 2. Pull down the screen with your finger, and then release to refresh. Arrange Apps on the Apps Screen Personalize the Apps screen to your liking. You can rearrange the apps and change the layout. 1. Touch (Apps). 2. Touch and then choose how to arrange apps, such as alphabetically.
Page 41: Get To Know Your Settings
Group Apps into Folders 1. Touch (Apps). 2. Touch > Custom. 3. Touch > Rearrange apps. 4. Touch and hold an app, and then drag it over to another app to automatically create a folder. 5. To add more apps, drag each app over to the folder. 6.
Page 42: Using Quick Settings
 From the Home screen, touch to switch to the Apps screen, and then touch Settings. 2. Here are some of the basic settings you can change:  Touch the ON/OFF switch next to an item such as Wi-Fi to turn it on or off. Touch the item itself to configure its settings.
Page 43: Htc Blinkfeed - Your Dynamic Home Screen
To remove an item, drag it below Hidden items. HTC BlinkFeed - Your Dynamic Home Screen Stay in touch with friends or get the latest about your interests right on HTC BlinkFeed. Set up which social networks, news sources, and other information will appear. ●...
Page 44: Turn Htc Blinkfeed On Or Off
2. Swipe right to open the slideout menu. 3. Touch > Add content. 4. Choose a category. Or, if it’s your first time to add content on HTC BlinkFeed, touch the Get automatic recommendations from BlinkFeed tile. Sign in to get recommendations.
Page 45 Show Content From Your Apps and Social Networks See your friends’ posts in social networks or show content from your HTC apps right on HTC BlinkFeed. Note: You need to sign in to your social networks to see their feeds on HTC BlinkFeed.
Page 46: Customize The Highlights Feed
3. Touch > Compose, and then choose a social network. 4. Compose your status update and post it on your social network. Remove Content From HTC BlinkFeed Whether it’s a tile or an entire feed, you can remove content you don’t want to see on HTC BlinkFeed. ●...
Page 47: Customize The Home Screen
To use a photo you captured with the camera, touch Gallery, choose and crop a photo, and then touch DONE.  Touch Computer photos to use the HTC Get Started service to choose a photo from your computer. Customize the Launch Bar The launch bar on your Home screen gives you one-touch access to commonly used apps and other shortcuts.
Page 48: Change Your Main Home Screen
Note: You won’t be able to add a new widget panel if you’ve already reached the maximum limit. Note: If it’s not removed, HTC BlinkFeed always appears as the first panel. A widget panel cannot be inserted before HTC BlinkFeed.
Page 49: Work With Widgets And App Shortcuts
1. On HTC BlinkFeed or any widget panel, slide two fingers together to customize the Home screen. 2. Touch and hold a widget panel thumbnail, and then drag it left or right to the position you want. 3. Touch Work with Widgets and App Shortcuts Add widgets and app shortcuts to the Home screen.
Page 50: Status Bar And Notifications Panel
3. Touch > Apps or Shortcuts. 4. Scroll through the apps or shortcuts, or touch to search for one. 5. Touch and hold an app or shortcut icon, and then drag it to a widget panel where you want to add it. Note: To add an app from the Apps screen, touch and hold an app and drag it to a widget panel.
Page 51 Status Icons Icon Description Signal strength (more bars = stronger signal) No service Connected to a Wi-Fi network Enhanced 4G LTE network (data service) is available and active 3G (data service) is available and active (icon animates) Phone’s location feature is on and available for location-based services such as GPS navigation Phone’s location feature off* NFC is on...
Page 52 Music is playing Power saver mode is on General notification (for example, sync error) Wi-Fi is on and wireless networks are available Data synchronizing – connected to HTC Sync More (undisplayed) notifications Missed call Call in progress Uploading data (animated)
Page 53: Notifications Panel
Notifications Panel When you see notification icons, open the Notifications panel to check out details of the notifications that you’ve received. You can also quickly access settings from the Notifications panel. 1. Slide down from the top of the screen to open the notifications panel. If you have several notifications, scroll down the screen to see them all.
Page 54: Notification Led
You can type on your phone using one of the available touchscreen keyboards. HTC Sense Keyboard ® Typing is fast and accurate with the HTC Sense keyboard. ● Word prediction also saves typing time. As you type, you’ll see word suggestions that you can choose from.
Page 55: Enter Text By Typing On The Htc Sense Keyboard
Settings, they’ll only appear on the portrait keyboard. And since everyone has their own typing style, you can calibrate the keyboard in Settings > Language & keyboard > HTC Sense Input > Advanced > Calibration tool so it learns how you type.
Page 56 1. With two fingers, swipe down from the status bar, and then touch > Language & keyboard. 2. Touch HTC Sense Input > Keyboard selection, and then choose the languages you want. 3. To change the keyboard language, do any of the following: ...
Page 57: Enter Text With Word Prediction On The Htc Sense Keyboard
Enter Text with Word Prediction on the HTC Sense Keyboard The onscreen keyboard has predictive text to help you type quickly and accurately. Predictive text input is enabled by default, and word suggestions are displayed as you type. To enter a word in predictive mode, do any of the following: ●...
Page 58: Enter Text With The Htc Sense Keyboard Using The Trace Keyboard
Keyboard Instead of touching the keys on the onscreen keyboard, you can "trace" to type words. Note: You need to turn on Trace keyboard in Settings > Language & keyboard > HTC Sense Input. 1. Touch an area where you want to enter text.
Page 59: Swype Keyboard
Switch to the Swype Keyboard You can change your phone’s text input method to Swype from the default HTC Sense keyboard. To change the input method to Swype: 1. Touch an area where you want to enter text.
Page 60: Edit Text
Touch and hold the space bar to change the keyboard language. Edit Text In HTC apps such as Internet and Mail, you can select and copy text, and then paste or share it. Select, Copy, and Paste Text 1. Touch and hold on a word.
Page 61 Accessibility, and then select the Show magnifier option. You’ll see the magnifier when you touch one of the text selection anchors. 3. After you have selected the text you want to copy, touch Copy. The selected text is then copied to the clipboard. 4.
Page 62: Phone Calls
Phone Calls Your phone’s calling features let you enjoy clear phone calls across the country. Make Phone Calls There are several convenient ways to place calls from your phone. Call Using Smart Dial You can either dial a number directly, or use Smart dial to quickly place a call. Smart dial searches and calls a stored/synced contact or a number from your call history.
Page 63: Dial An Extension Number
 If the phone number has an extension, touch after connecting to the main line and then dial the extension number. 5. To hang up, touch END CALL. Change the Phone Dialer Layout Switch between a large or standard dial keypad. 1.
Page 64: Call From Call History
Call From Call History You can directly call numbers stored in your Call history. 1. Touch > Phone. 2. Swipe right to display the CALL HISTORY tab. 3. Touch an entry to place a call. Note: You cannot make calls from Call history to entries identified as No ID or Restricted. Tip: Touch and hold an entry in the Call history list to open the options menu where you can select to view the contact information (if number is stored in People), edit the number before you call, send a text message, or delete the entry from the Call history list and more.
Page 65: Make International Calls
Important: You won’t be able to make an emergency call if you don’t have a network signal. 1. Unlock the screen. For more information, see Turn Your Screen On and Off. 2. Touch Phone on the Home screen. 3. Touch Note: If you’ve enabled but forgotten your lock password or lock pattern, you can still make emergency calls by touching Emergency call on the screen.
Page 66: Set Up Speed Dial
Important: International calls may incur additional fees. Contact Virgin Mobile customer service for details. Change the International Dialing Code By default, the international dialing code is set to 011. When you’re traveling in another country, you can set the international dialing code to your current location. 1.
Page 67: In-Call Options
You can also press the Power Button twice to reject a call. Tip: After declining a call, you can send a text message to the caller or create a task to remind you to return the call. All declined calls go to your voicemail. Mute the Ringing Sound without Rejecting the Call ●...
Page 68: End A Call
3. Once you have established the connection, touch > Add call, and dial the second number. (This puts the first caller on hold and dials the second number.) Tip: You can add a call even if the first call was an incoming call. 4.
Page 69: Call Forwarding
To respond to an incoming call while you’re on a call: ■ Touch > Flash. (This puts the first caller on hold and answers the second call.) To switch back to the first caller: ■ Touch > Flash again. Note: For those calls where you don’t want to be interrupted, you can temporarily disable Call Waiting by touching before placing your call.
Page 70: Save A Number From Call History
1. Touch > Phone. 2. Swipe to view the CALL HISTORY tab. Each entry contains the phone number (if it is available) and the contact name (if the number is in People). 3. Do any of the following:  Touch a name or number in the list to call. See Call From Call History.
Page 71: Erase Call History
Note: To remove a caller from your blocked list, on the CALL HISTORY tab, touch > Blocked contacts. Touch and hold a contact, and then touch Unblock contacts. Erase Call History If the Call history becomes long, you can delete an entry or the entire Call history list. 1.
Page 72: Visual Voicemail
Visual Voicemail Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find exactly the message you are looking for without having to listen to every voicemail message first. This new feature periodically goes out to your voicemail, and gathers the caller information from all of the current voicemails.
Page 73: Voicemail (Traditional)
2. Touch a message. 3. While reviewing a voicemail message, you can:  Touch to play or to pause the voicemail.  Touch > Archive to save the message.  Touch and drag the timeline to scrub through the message to different points. ...
Page 74: Voicemail Notification
Voicemail Notification There are several ways your phone alerts you to a new message. ● By sounding the assigned ringer type. ● By displaying in the Notifications area of the status bar when a single new unheard voicemail message is received. ●...
Page 75: Internet Calls
Use Another Phone to Access Your Messages 1. Dial your wireless phone number. 2. When your voicemail answers, press the asterisk key (*) on the phone. 3. Enter your password. Tip: When you call voicemail from another phone, you first hear the header information (date, time, and sender information) for the message.
Page 76  In Call History, touch an Internet call log. ● Phone number. First, enable Internet calling for your outgoing calls. With two fingers, swipe down from the status bar, and then touch > Call. Touch Use Internet calling, and then select either For all calls when data network is available or Ask for each call.
Page 77: Contacts
Contacts The People application lets you easily manage your communications with contacts through phone, messaging, email, and social networks. And, if you have the same contacts from different sources, you can merge their contact information so you won’t have duplicate entries. Your Contacts List The People app lists all contacts stored on your phone and from the online accounts you’re logged in to.
Page 78: Find People
Filter Your Contacts List When your contacts list gets long, you can choose which contact accounts to show. 1. On the PEOPLE tab, touch on the top bar. 2. Select the online accounts that contain the contacts you want to display. 3.
Page 79: Add Entries To The People App
While creating a new contact in People, you can add an extension number to their number so you can skip the voice prompts when calling. Note: You must use the HTC Sense Keyboard to find these keys. 1. After entering the number of the main line, do one of the following:...
Page 80: Get In Touch With A Contact
 Touch to insert a pause before the extension number is dialed automatically. To make the pause longer, touch again.  Touch to be prompted to confirm the extension number. 2. Enter the extension number. Get In Touch with a Contact Choose the best way to connect with your contacts.
Page 81: Delete An Entry
3. Touch SAVE. Delete an Entry Follow these steps to delete an entry in your contacts list. 1. On the PEOPLE tab, touch and hold the contact, and then touch Delete contact. 2. Touch OK to confirm. Delete Multiple Entries Clean up your contacts list by deleting entries that you no longer need.
Page 82: Accept Contact Link Suggestions
Accept Contact Link Suggestions When your phone finds contacts that can be merged, you’ll see a link notification when you open the People app. 1. On the PEOPLE tab, touch the Contact link suggestion notification when available. You’ll see a list of suggested contacts to merge. 2.
Page 83: Contact Groups
2. Do any of the following:  To send someone’s contact information, touch and hold the name of the contact (not the icon or photo), and then touch Send contact as vCard.  To send your contact information, touch and hold My profile, and then touch Send my profile.
Page 84: Send A Message Or Email To A Group
1. Touch > > People. 2. On the GROUPS tab, touch 3. Enter a name for the group. 4. Touch > Add contact to group. 5. Select the contacts you want to add, and then touch SAVE. 6. When your group is complete, touch SAVE. Send a Message or Email to a Group Easily send a message or email to all members of the group.
Page 85: Manage Your Contact Groups
Manage Your Contact Groups Put your favorite group at the top of the groups’ list or delete groups that you don’t need. 1. Touch > > People. 2. On the GROUPS tab, touch > Edit groups. 3. You can:  Rearrange the contact groups.
Page 86: Private Contacts
4. If you have more than one account set up, touch the type for the imported contacts. 5. If you have multiple backups available, select the backup you want to import, and then touch OK. 6. Enter the password you've set for this backup, and then touch OK. Private Contacts If you don't want to show a contact's name and photo on the lock screen when you have an incoming call, add the contact to your private contacts list.
Page 87: Accounts And Messaging
Accounts and Messaging With Virgin Mobile service and your phone’s messaging capabilities, you have the opportunity to share information through many different channels and accounts. Gmail You will need a Google Account to access several phone features such as Gmail, Google Maps™, and Google Play.
Page 88: Sign In To Your Google Account
6. In the Google Password Recovery screen, choose whether to set up your recovery options in case you forgot your account password or touch Not now to do this later. Note: When setting up a new Google Account, either on your phone or online, you will be prompted to add a secondary email address.
Page 89 1. Touch > > Gmail. 2. Do any of the following from your Inbox.  Touch an email message (not the sender image or letter tile) to read, forward, or reply to the message.  Touch an inbox category (for example, Primary) at the top bar to switch to your other other Gmail account or to display drafts, sent messages, or other email labels and categories.
Page 90: Send A New Gmail Message
Tip: Get help in using Gmail by touching > Help. Send a New Gmail Message Create and send an email message from your Gmail account. 1. Touch > > Gmail. 2. In the inbox of the Gmail account you want to use, touch 3.
Page 91: Add A Gmail Account
2. Touch the email message or conversation. 3. To reply to the sender, touch . Or, touch and choose whether to Reply all or Forward. 4. Do one of the following:  If you are replying to the sender or you selected Reply all, enter your reply message. ...
Page 92: Check Your Mail Inbox
Tip: You can also set up an email account from the Accounts & sync menu. With two fingers, swipe down from the status bar, and then touch > Accounts & sync > 3. Enter the email address and password for your email account, and then touch Next. If you have custom settings for your account, touch Manual setup and follow the prompts.
Page 93: Organize Your Inbox
 To change an email account’s settings, select the account and then touch > Settings. Organize Your Inbox Organize your email messages into tabs and quickly find the messages you want. 1. Touch > > Mail. 2. Switch to the email account that you want to use. 3.
Page 94: Read And Reply To An Email Message
Resume a Draft Email Message 1. Touch > > Mail. 2. In an email account inbox, touch > Folder > Drafts. 3. Touch the message. 4. When you finish editing the message, touch Read and Reply to an Email Message Read email messages and reply them promptly in the Mail app.
Page 95: Manage Email Messages
1. Touch > > Mail. 2. In an email account inbox, touch and hold the email message, and then touch Save as task. 3. On the New task screen, enter the task details, and then touch SAVE. Manage Email Messages The Mail app provides easy ways to sort, move, or delete your email messages.
Page 96: Work With Exchange Activesync Email
3. If you want to refine or filter your search, touch , check the search options, and then touch OK. For example, you can focus the search on a part of an email or filter email messages that have attachments or tagged as high priority. 4.
Page 97: Delete An Email Account
4. Touch your current office status, and then select Out of the office. 5. Set the dates and times for the period when you will be out of the office. 6. Enter the auto-reply message. 7. If you want a different auto-reply message for recipients outside your organization, select the Send replies to external senders option, and then enter the auto-reply message in the box that appears.
Page 98: Change The Email Account Settings
6. Touch Smart Sync then extends the email synchronization time after each auto sync time passes and you don’t open the Mail app. To sync your email at any time, open the Mail app and check your inbox. If you want to receive email messages as they arrive, select another peak and off-peak sync schedule in the email account’s Sync, Send &...
Page 99 • Peak time: Set the time when you receive the most number of email messages. • Off-peak sync: Set the synchronization schedule during your set off-peak time. • Download past mail or Download options (POP email): Set how many days or number of emails to download past email messages.
Page 100: Text Messaging And Mms
Text Messaging and MMS Use the Messages app to compose and send text and multimedia messages. On the Messages screen, your sent and received messages are neatly grouped into conversations, by contact name or phone number. Send a Text Message (SMS) Quickly compose and send text messages on your phone.
Page 101 Tip: If only phone numbers are showing up when you’re entering a contact name, touch , and then touch > Show Email. 4. To add a subject line, touch > Add subject to add a subject line to your message. 5.
Page 102: Send A Group Message
Send a Group Message Group messaging makes it easy to send a message to multiple contacts all at once. You can choose to send a group SMS or group MMS. Note: You will be charged for each text message sent. For example, if you send a message to a group of five people, you will be charged for five messages.
Page 103: Read And Reply To A Message
1. Touch > Messages. 2. Open a draft message, edit the message, and then touch Tip: To see all draft messages in one place, touch on the Messages screen, and then touch Drafts. Read and Reply to a Message Depending on your notification settings, the phone plays a ringtone, vibrates, or displays the message briefly in the status bar when you receive a new text or multimedia message.
Page 104: Receive Text Messages From Contacts Using An Iphone
3. Touch the message, and then touch Forward. Receive Text Messages From Contacts Using an iPhone If you have just migrated your contacts from an iPhone to your new HTC phone, your contacts may still be texting you through iMessage and not through SMS or MMS.
Page 105: Help Protect Your Messages
● If there’s a media attachment such as a photo or video in a received message, touch it to view the content. ● To save the attachment, touch and hold the multimedia message, and then choose to save the type of attachment from the options menu. ●...
Page 106: Block Unwanted Messages
1. Touch > Messages. 2. On the Messages screen, touch a contact (or phone number) to display the exchange of messages with that contact. 3. Touch the message (not a link or a phone number) that you want to lock, and then touch Lock message.
Page 107: Back Up And Restore Your Text Messages
 Delete a conversation. Touch and hold a contact (or phone number), and then touch Delete. To delete multiple conversations, on the Messages screen, touch > Delete threads, and then select the conversations to delete. Tip: In the Messages settings, touch General > Delete old messages to auto delete old messages.
Page 108: Text And Multimedia Message Options
1. Touch > Messages. 2. On the Messages screen, touch > Back up/Restore SMS > Restore. 3. Select a restore setting, and touch NEXT. 4. Touch the backup file to import. 5. Enter the password, and touch OK. Text and Multimedia Message Options You can set how your phone notifies you when you receive a new text or multimedia message, or set other messaging options.
Page 109 • Vibrate: Select this option if you want the phone to vibrate when a new text or multimedia message is sent. • Display message on screen: Set your phone to show pop-up notifications (not just in the status bar) when your messages are sent successfully or not. You can also select None to disable this option.
Page 110: Social Networking Accounts
 General: Message preview • Message preview: Set the number of lines of text to appear in the conversation on the Messages screen.  General: Storage settings • Delete old messages: Automatically delete older messages, except for locked messages, when the set limits are reached. •...
Page 111: Facebook
Sign in to your Facebook account from the Accounts & sync settings or the Facebook app. See your Facebook friends’ statuses in People or in HTC BlinkFeed. You can also see your Facebook friends’ photos in Gallery. For more information, see...
Page 112 5. Touch the YouTube icon to return to the main screen. Search for Videos 1. Touch > > YouTube 2. Touch 3. In the search box, enter the words you want to search for. As you type, matching items are shown as a list. Tip: Touch to enter it in the search box.
Page 113 6. Touch Add to, and then touch the playlist name. 7. To access and watch your video playlists, touch the YouTube icon, and then touch Playlist. Accounts and Messaging...
Page 114: Apps And Entertainment
Apps and Entertainment You can access all your phone’s apps in the Apps screen. Note: Available applications and services are subject to change at any time. Get Apps You can find and install apps from Google Play or from the Web. Important: Virgin Mobile’s policies often do not apply to third-party applications.
Page 115: Download Apps From The Web
Find and Install an Application When you install apps from Google Play and use them on your phone, they may require access to your personal information (such as your location, contact data, and more) or access to certain functions or settings of your phone. Download and install only apps that you trust. Important: Be cautious when downloading apps that have access to functions or a significant amount of your data on your phone.
Page 116: Uninstall An App
2. Swipe up or down to see what you can do in HTC Car. Tip: When using HTC Car, return to the main screen from any other screen by touching When you remove your phone from HTC Car Kit, HTC Car will automatically exit. You can also manually close HTC Car by touching from the main screen.
Page 117 Find something on the map. Say "Find [name of place, address, type of place]" Find Places Using HTC Car HTC Car helps you to find your way to where you want to go. Easily find nearby restaurants and more. HTC Car gives you the information you need so you won’t get lost.
Page 118: Google Maps
If you hear a voice prompt, say "yes" or "no" to answer or decline a call. ● Touch Answer or Decline. Customize HTC Car ● To change the default behavior of HTC Car, touch Settings. ● To add more apps to HTC Car, touch and select an app. Google Maps Google Maps lets you track your current location, view real-time traffic situations, and receive detailed directions to your destination.
Page 119 4. If you want to see more information overlaid on the map, touch , and then touch a map view such as Traffic or Public transit to toggle the view on and off. Navigate the Map Navigate the map using finger gestures. ●...
Page 120 4. If there is more than one search result, touch to view the search results list. 5. Touch the info sheet to check the address, get directions, see the location in Street View (if available), and more. 6. To check the next or previous location on the search, swipe the info sheet left or right. To clear the map and search another location, swipe down the info sheet (if it’s expanded), and then touch Get Directions...
Page 121: Music
5. Touch Choose destination, and then enter or select your destination. Note: If you’re taking public transit, touch to set the date and time of travel, or touch Options to set your route preferences. 6. Touch a route or transit option to view the directions on the map. You’ll also see the travel duration on the info sheet at the bottom of the screen.
Page 122: Turn The Htc Boomsound Profile On Or Off
Listen to stronger bass, clearer vocals, and finer details in songs and videos, especially when played in Music and Gallery apps. With the HTC BoomSound™ profile turned on, you can still enjoy enhanced audio quality even when you plug in a headset or connect your phone to an external speaker.
Page 123: Create And Work With Playlists
1. With two fingers, swipe down from the status bar, and then touch 2. Touch the BoomSound ON/OFF switch. Create and Work with Playlists Personalize your music experience by creating music playlists. Make a playlist containing just your favorite songs or create one to match your mood for the day. Create Playlists You can make as many playlists as you like on your phone.
Page 124: Add A Song To The Queue
1. Touch > > Music. 2. Swipe to the PLAYLISTS tab. 3. Touch and hold the playlist you want to delete, and then touch Delete playlist. 4. To remove several playlists, touch > Delete playlists. Add a Song to the Queue While playing a song, you can also browse other tracks stored on your phone.
Page 125: Search For Lyrics, Music Videos, And More
3. Touch > Set as ringtone. 4. Touch Phone ringtone or Contact ringtone. If you select Contact ringtone, choose the contacts you want to associate the ringtone with. Trim an MP3 Ringtone Use the Music app’s ringtone trimmer if you want to set only a part of the song as ringtone. 1.
Page 126: Google Play Music
View Song Lyrics Sing along with your favorite music tracks. Your phone gives your music an extra kick with song lyrics and cool music visualizations. Note: To save on data usage, you might want to connect to a Wi‑Fi network when updating your album covers and artist photos.
Page 127: Google Play Movies & Tv
Note: Some devices may need to be paired before you can share to them. About HTC Media Link HD Plug in HTC Media Link HD to any TV with an HDMI port. You can then swipe up your phone's screen with three fingers to display content wirelessly to your TV.
Page 128: Share Media On Dlna Devices
6. Once connected to the other device, touch the onscreen controls to control playback, adjust the volume, and more. Note: For more information about DLNA, visit dlna.org. HTC Connect If you're looking for a new DLNA home entertainment system, find one that has the HTC Connect logo. Apps and Entertainment...
Page 129 Connecting your HTC phone to an HTC Connect certified device is fast and easy. You'll also be able to remotely control media playback, adjust the volume, and more. For more information, see htc-connect.com. Apps and Entertainment...
Page 130: Web And Data
Web and Data The following topics address your phone’s data connections, the built-in Web browser, and connections to your computer. Additional data-related features can be found in Accounts and Messaging, Apps and Entertainment, and Tools and Calendar. Data Services General Information – 4G LTE and 3G Networks The following topics will help you learn the basics of using your data services, including managing your user name, launching a data connection, and navigating the Web with your...
Page 131: Data Connection Status And Indicators
Data Connection Status and Indicators Your phone displays the current status of your data connection through indicators at the top of the screen. The following symbols are used: Icon Description Network (full signal): The number of bars indicate the strength of the signal. More bars mean a better signal.
Page 132: Manage Your Data Usage
4. Choose the start and end time when data connection is disabled. 5. Touch the Sleep mode ON/OFF switch to turn it on. The data connection resumes when you switch the screen back on. Manage Your Data Usage If you’re on a limited data allowance, it’s important to keep track of the activities and apps that usually send and receive data, such as browsing the Web, syncing online accounts, and sending email or sharing status updates.
Page 133: Wi-Fi
Note: If you’re connecting your phone to another portable Wi‑Fi hotspot, touch > Mobile hotspots to restrict background data from downloading that may incur extra data connection. View the Data Usage of Apps 1. With two fingers, swipe down from the status bar, and then touch 2.
Page 134: Connect To A Wi-Fi Network Via Wps
2. If Wi-Fi connection is off, touch the WI-FI tile to turn it on. 3. Touch below the WI-FI tile and check the list of detected Wi-Fi. 4. Touch and hold an unsecured Wi‑Fi network you want stop being notified about, and touch Block network notification.
Page 135: Add A Vpn Connection
Before you can connect to your organization’s local network, you may be asked to: ● Install security certificates ● Enter your login credentials ● Download and install a required VPN app on your phone Contact your network administrator for details. Also, your phone must first establish a Wi‑Fi or data connection before you can start a VPN connection.
Page 136: Search For Information
2. Touch the VPN connection, and then touch Disconnect. Search for Information Start your search by entering a keyword or by using Google Voice Search™. Note: Some apps, such as People or Mail, have their own search function, which you can use to search only within those apps.
Page 137: Get Instant Information With Google Now
Tip: You can also access the settings when viewing the search results. Pull down the screen to show the hidden menu button, and then touch > Settings. Get Instant Information with Google Now Google Now delivers quick and up-to-date information that matters to you — all without the search.
Page 138  To change a card setting, such as the weather unit on the Weather card, touch , and then touch the arrow buttons when available.  To change specific card information such as your work address and sports teams or stocks you follow, scroll to the bottom of the screen, touch , and then touch the information you want to change.
Page 139: Browse The Web
2. Pull down the screen with your finger, and then release to refresh. Turn Off Google Now 1. Touch > > Google. Or swipe up from the navigation buttons. 2. Scroll to the bottom of the screen, and then touch > Settings. 3.
Page 140: Use Browser Tabs
Find Text In a Web Page 1. While viewing a Web page touch > Find in page. 2. Enter the search item. As you enter characters, matching characters will be highlighted. 3. Touch the left or right arrow to go to the previous or next matching item. Use Browser Tabs Open multiple browser tabs to make it easier for you to switch from one website to another.
Page 141: Add And Manage Your Bookmarks
2. While viewing a Web page, touch > 3. Touch Reading list or Watch list. Note: When the webpage you’re adding to the Watch list has one or more video clips, you’ll be asked to choose which videos you want to add. To view a saved webpage or video clip, touch >...
Page 142: Browsing History
2. Touch Google, and then touch your Google Account. 3. Select the Chrome option. Browsing History Your phone keeps a record of webpages you’ve visited. Note: If you don’t want your phone to keep your browsing history, browse using an incognito tab.
Page 143: Use Google Chrome To Browse The Web
Use Google Chrome to Browse the Web You can also use Google Chrome to surf the Web. Google Chrome features unlimited tabs, incognito tabs, and can sync tabs across your devices when you sign in to your Google Account. ● To open Google Chrome, touch >...
Page 144: Camera And Video
Camera and Video Take great photos and videos with the camera, and make them more memorable by applying a variety of effects and scenes. Get Started with the Camera Capture photos quickly with your phone. Just directly launch the camera from the lock screen, even if your phone is password protected.
Page 145 Control What it does See a collection of camera scenes when taking photos and videos. Choose an ISO level or set it back to Auto. Higher ISO works best in low light conditions. Adjust the exposure settings. Higher exposure settings capture more light for your photos or videos.
Page 146: Take A Photo
Use the Volume Buttons for Taking Photos and Videos If you feel much comfortable with using push-buttons when taking photos and videos, you can set your phone to use the Volume buttons as the Camera app's shutter release or zoom controls.
Page 147: Capture Better Photos
3. Point the camera at what you want to capture. The camera adjusts the focus automatically as you move it. 4. When you’re ready to take the shot, touch Tip: You can also touch anywhere on the screen to take a photo if you selected Touch to capture in >...
Page 148: Record A Video
● If taking photos under fluorescent or incandescent bulbs and the subject appears to be off-color, touch > and then choose a white balance setting. Check the image on the Viewfinder and select the option that displays the closest color to the natural color of the subject.
Page 149: Take A Selfie
Note: Make sure that you’re in Auto scene to use this feature. 1. Open Camera from the lock screen or Home screen. 2. Touch and switch to Camera mode. 3. On the Viewfinder screen, just touch and hold . The camera takes up to 20 consecutive shots of your subject.
Page 150: Use Hdr
1. Open Camera from the lock screen or Home screen. 2. On the Viewfinder screen, touch . 3. Touch , and then touch 4. When you're ready to take the shot, touch 5. Pan left or right in either landscape or portrait view. Hold your phone as smoothly as you can to automatically capture frames.
Page 151: Change Camera And Video Settings
6. To stop recording, touch After recording your slow motion video, you can change the playback speed of selected sections when you edit the video in Gallery. Change Camera and Video Settings Change basic settings or an additional advanced settings menu is available for camera and video.
Page 152: View Photos And Videos By Album
View Photos and Videos by Album You can choose to view your photos and videos grouped together in albums. 1. Touch > > Gallery. 2. Swipe to the ALBUMS tab. 3. Touch a tile to open an album. 4. Touch a photo or video to see it in full screen. View Photo Highlights Easily see all your favorite photos in one place.
Page 153: View Photos By Location
2. Swipe to the ALBUMS tab. 3. Touch > Show/hide albums and choose which albums you’d like to show or hide. Rename an Album If you have created albums to organize photos, you can rename these albums. 1. Touch > >...
Page 154: Edit Your Photos
4. Swipe to the PLACES tab. 5. Touch Tap to edit location > Add a new place. ® 6. Touch a point of interest to add a Foursquare POI or touch New place to manually enter a new name. 7. Touch SAVE. Change Location Information To be more specific about your photos, you can add names of points of interests (POI) to your photos, too.
Page 155 Note: Except for when applying rotation, edited photos are saved as copies of the original. Draw Over a Photo Get more creative with your photos or highlight an interesting part. You can also use the pen (sold separately) to draw. 1.
Page 156: Watch And Trim Videos
7. Touch to save the modified photo as a new photo. Watch and Trim Videos While watching a video you've captured, you can trim it to remove unwanted scenes, and more. 1. Touch > > Gallery. 2. Swipe to the TIMELINE or ALBUMS tab. 3.
Page 157: Change The Video Playback Speed
Change the Video Playback Speed Add a cinematic flair to your videos by slowing down particular scenes. You can vary the playback speed of selected sections of a slow motion video. Note: You can only change the video playback speed of videos captured using the slow motion scene in Camera.
Page 158  Touch > Remix to shuffle the content.  Touch > Choose start and end clips to select specific photos or videos to start and end the Zoe. 6. Swipe to the THEMES tab to choose the special effects and music to apply to the Zoe. 7.
Page 159: Tools And Calendar
Tools and Calendar Learn how to use many of your phone’s productivity-enhancing features. Calendar Use the Calendar app to schedule your events, meetings, and appointments. If you’ve signed into your online accounts, related events will also appear in Calendar. View the Calendar Open the Calendar app.
Page 160: Schedule Or Edit An Event
● Swipe left or right across the screen to view succeeding or previous weeks. ● Touch an event (shown as colored blocks) to view its details. Schedule or Edit an Event You can create or edit events on your phone, and also sync events with your Google or Exchange ActiveSync calendars.
Page 161: Share An Event (Vcalendar)
Note: Calendars are synced on your phone, even if they are hidden. Tip: You can also show or hide tasks that you’ve created on your phone. Calendar Events Not Showing? If you can’t find events from your email accounts or social networks in Calendar, check whether the Calendar sync is turned on in Settings.
Page 162: Dismiss Or Snooze Reminders
Tip: Touch to choose from more options, such as moving the invitation to a folder. If you need to cancel an accepted meeting invitation or propose a new time, view the event details in Calendar, and then touch RESPONSE. Dismiss or Snooze Reminders If you have set at least one reminder for an event, the upcoming event icon will appear in the notifications area of the status bar to remind you.
Page 163: Clock & Alarm
Clock & Alarm Get more from the Clock app than just the regular date and time. Use your phone as a world clock to see the date and time in cities across the globe. You can also set alarms or track your time using the stopwatch or timer.
Page 164: Scribble
4. To check the weather in other cities, touch , and then select the city you want. 5. To add more cities, touch and then enter the location. Your settings in the Weather app also control the weather information that is shown in the Clock and Calendar apps.
Page 165: Create A Note For A Photo Blog
 Touch to draw or touch to write text. You can change the pen characteristics.  Touch to insert a sticker.  To insert a Web page thumbnail, touch > Web content, and then in the Internet app, go to the Web page that you want to import. Touch > Share > Scribble. Create a Note for a Photo Blog Your photos tell the best story.
Page 166: Group Notes Into A Notebook
3. Touch to capture a photo or select photos in Gallery and group them in a collage. 4. If inserting a collage, touch and hold the collage and then select a layout. You can also:  Touch and hold, and then drag around a photo within the frame to put the subject in the center of the frame.
Page 167: Publish And Share A Note
Store your photos, documents, and other files on Google Drive to access them on your phone, your computer, and your other mobile devices. On HTC Desire 816, just use your Google Account to sign in to your Google Drive storage.
Page 168 In Settings, you can check your available Google Drive storage space. Note: Before your Google Drive storage info appears in Settings, you need to access your Google Drive from an HTC app first, such as signing in to Google Drive from the Mail app when sharing a file link.
Page 169 5. Touch Document, and then choose whether to share PDFs or Office documents. Or touch File to choose any file type. 6. On the HTC files screen, touch Drive. If you don't see this screen, touch first. 7. In your Google Drive storage, open the folder that contains the files that you want.
Page 170 Shared links are not accessible by your recipients automatically. Once your recipients receive the link, they can request access, and then you’ll receive an email that notifies you to give them access. Or, before sharing, you can first use the Drive app to add the recipients you will share your Google Drive link with.
Page 171: Dropbox
Access your Dropbox account on the Dropbox website (dropbox.com/account/bonus) to check details about any previous bonus storage space (such as the expiration). You can also refer to dropbox.com/help/333 for more information. Note: Dropbox is a third-party app and is not provided by or associated with HTC Corporation. Tools and Calendar...
Page 172: Tasks
Note: Before your Dropbox storage info appears in Settings, you need to access your Dropbox from an HTC app first (such as Gallery) and allow HTC Sense to access your Dropbox. 1. With two fingers, swipe down from the status bar, and then touch >...
Page 173: Manage Tasks
Manage Tasks Organize your tasks by marking those you’ve completed, sort tasks, edit tasks and more. 1. Touch > > Tasks. 2. Go to the list that contains the task. 3. In the list of tasks, you can:  Mark a task complete. Touch the check button next to the task. To view completed tasks, touch >...
Page 174: Voice Recorder
HTC Sync Manager With HTC Sync Manager, enjoy the same media whether you’re at your computer or on the move. Use it also to store your same contacts, important documents, and other data on both your phone and your computer.
Page 175: Install Htc Sync Manager On A Windows Computer
 Import documents from your computer to your phone. ● Back up and restore. Back up your HTC phone to your computer so you can easily restore your backup to the same phone or to another phone. ● Sync playlists and data. Sync music playlists and data such as contacts, calendar, and web bookmarks between your phone and your computer.
Page 176: Get Help
HTC phone. Get Help To find out more about using HTC Sync Manager, download the user guide PDF from the HTC support site (htc.com/hsm). Or open the Help that comes with the software. Tip: On Windows, click in HTC Sync Manager, and then click Help.
Page 177: Reconnect A Headset Or Car Kit
5. When you see the name of your headset in the Available Devices section, touch the name. Your phone pairs with the headset and the headset connection status is displayed in the Paired Devices section. Note: If automatic pairing fails, enter the passcode supplied with your headset. The pairing and connection status is displayed below the hands-free headset or car kit name in the Bluetooth phones section.
Page 178: Send Information Using Bluetooth
Send Information Using Bluetooth You can use Bluetooth to transfer information between your phone and another Bluetooth- enabled device such as a phone or notebook computer. The first time you transfer information between your phone and another phone, you need to enter or confirm a security passcode. After that, your phone and the other phone are paired, and you will not need to exchange passcodes to transfer information in the future.
Page 179: Where Sent Information Is Saved
3. Turn Bluetooth on and pair with the receiving phone, if you’re asked to do so. 4. On the receiving device, accept the file. Where Sent Information is Saved When you send information from your phone using Bluetooth, the location where it’s saved depends on the type of information and the receiving device.
Page 180: Use Bluetooth Ftp Server
6. If asked, accept the pairing request on your phone and on the sending device. You may also be prompted to enter the same passcode or confirm the auto-generated passcode on both devices. You’ll then get a Bluetooth authorization request. 7.
Page 181: Share Content With Nfc
Share Content with NFC With built-in NFC (near field communication) on your phone, you can share content to someone’s mobile phone in an instant. Beam a webpage you’re viewing, contact information, and more by just holding your phone and the other phone back to back. Note: You can also use NFC for contactless payment.
Page 182: Microsd Card
2. Touch the screen. The shared content appears on the other screen. For some items that you’ve shared (such as contact information), additional instructions on how to save the item will appear on the receiving device. microSD Card You can install a microSD card (sold separately) into your phone so you can store more images, videos, music, documents, and voice data.
Page 183: Remove The Microsd Card
3. Pry open the slot cover with your finger. 4. With its golden contacts facing you, insert the microSD card into the slot (lower slot) until it clicks into place. 5. To close the slot cover, slightly move it side to side until its rubber hinge sinks down. Gently press the cover with your finger until it is properly seated.
Page 184: Check The Microsd Card Memory
5. Gently pull the microSD card out of the slot. 6. Replace the slot cover. Check the microSD Card Memory Determine how much space you have left on your microSD card by checking its memory. 1. With two fingers, swipe down from the status bar, and then touch >...
Page 185: Update Your Phone
2. Under SD card, touch Unmount SD card, and then touch OK. 3. Remove the microSD card. See Remove the microSD Card. Update Your Phone From time to time, updates may become available for your phone. You can download and apply updates through the Settings >...
Page 186: Update The Operating System
1. With two fingers, swipe down from the status bar, and then touch > System updates. 2. Touch HTC software update > CHECK NOW. Note: If you want to conserve data usage, you can select the Update over Wi-Fi only option before you touch Check now.
Page 187: Settings
Settings The following topics provide an overview of items you can change using your phone’s Settings menus. Wireless & Networks Settings This group of settings lets you control your phone’s wireless network settings (3G and 4G LTE), Wi-Fi settings, Bluetooth, and more. Airplane Mode When you enable Airplane (Flight) mode, all wireless radios on your phone are turned off, including the call function, data services, Bluetooth, and Wi-Fi.
Page 188: Mobile Data Settings
Data Services General Information – 4G LTE and 3G networks, see Networks. Media Output Settings Configure settings for the optional HTC Media Link HD connection to an HDTV. See About HTC Media Link More Wireless & Network Settings Additional options that let you view your data usage and set up VPN and NFC.
Page 189: Ringtone
1. With two fingers, swipe down from the status bar to open Quick Settings. 2. Touch > Personalize > Alarm. 3. Select a sound and touch APPLY. Accounts & Sync The Accounts & sync settings menu lets you add and manage all your email, social networking, online storage, and HTC account. Settings...
Page 190: Add Your Social Networks, Email Accounts, And More
3. Touch 4. Touch an account type. You can set up these accounts on your phone: Exchange ActiveSync, Facebook, Google, HTC Account, Instagram for HTC Sense, LinkedIn for HTC Sense, Mail, Outlook.com, Scribble, and Twitter. 5. Enter your account information and follow screen instructions to proceed.
Page 191: Manage Your Online Accounts
Forgot Your Google Account Password? If you have forgotten your Google Account password, you can try to recover it by going to the Google website. 1. On your phone or computer, open your Web browser 2. Go to google.com/accounts/recovery. 3. Select I don’t know my password. 4.
Page 192: Location Settings
3. Touch the item you want to sync or edit. Location Settings Your Location settings menu lets you select how your phone determines its location (using the wireless network, GPS satellites, both, or neither). Location Setting Your phone is equipped with a Location setting for use in connection with location-based services.
Page 193: Screen Lock Settings
Screen Lock Settings You can increase the security of your phone by creating a screen lock. When enabled, you will be asked to draw the correct unlock pattern on the screen, enter the correct PIN, or enter the correct password to unlock the phone’s control keys, buttons, and touchscreen. You can also use face recognition to unlock your screen.
Page 194: Lock Screen And Password Settings
If you fail to draw the correct unlock pattern on the screen after five attempts, you will be prompted to wait for 30 seconds before you can try again. Note: To change your unlock screen pattern, open the Notifications panel, and then touch >...
Page 195: Allow Installation Of Third-Party Programs
 Clear the Make password visible option (recommended) to make passwords invisible as you enter them on your phone. Allow Installation of Third-Party Programs By default, you can install only programs and games downloaded from Google Play. The Security menu lets you allow installation of non-Play Store apps on your phone. To allow installation of non-Play Store apps on the phone: 1.
Page 196: Navigate Your Phone With Talkback
2. Touch Accessibility and choose the settings you want. Options include:  TalkBack: Turn this option on if you want your phone to provide spoken feedback. TalkBack helps blind and low-vision users.  Font size: Touch this option to select a font size for better readability. ...
Page 197 When TalkBack is turned on and the Explore by touch setting is selected, the regular touch gestures are replaced by the TalkBack gestures. Note: HTC gestures such as 3-finger swiping may not be available when TalkBack gestures are enabled. To open an item: 1.
Page 198 Use TalkBack Context Menus TalkBack has context menus for controlling continuous reading and global TalkBack controls. These menus can be accessed using TalkBack shortcut gestures. 1. With two fingers, swipe down from the status bar, and then touch 2. Touch Accessibility > TalkBack. 3.
Page 199: Backup And Reset
Other backup options. Separately back up other data and file types if they’re not supported in HTC Backup and HTC Sync Manager. In some apps, you can back up data to the storage on the phone so you can easily restore them after a factory reset.
Page 200 Backup Your Phone to Google Drive Turn on HTC Backup to do a daily backup of your content over Wi‑Fi. You can turn it on by selecting Back up phone daily while doing the on-device setup, or enable it in Settings.
Page 201: Reset Your Phone
Note: To restore paid apps, you need to download and install them from Google Play. 1. When you turn on a new HTC phone for the first time or after a factory reset, choose to restore content, and then select Restore from HTC Backup on the Set up phone screen.
Page 202 The following will be removed from the phone when you do a factory reset: ● Your Google Account ● All accounts you’ve added in Settings > Accounts & sync and the data associated with these accounts ● Personal data that you’ve created or synced to the phone such as your profile, contacts, messages, email, calendar events, and more ●...
Page 203: Get Content From Another Phone
3. Press Volume down to select FACTORY RESET, and then press the Power Button. Note: A factory reset may not permanently erase all data from your phone, including personal information. Get Content From Another Phone These options let you transfer content from a previous device to your new phone. ■...
Page 204: Brightness
Brightness By default, the screen brightness automatically adjusts depending on the surrounding lighting conditions. 1. With two fingers, swipe down from the status bar to open Quick Settings. 2. Touch the BRIGHTNESS tile repeatedly to select the brightness intensity. 3. To further adjust the brightness intensity, touch below the BRIGHTNESS tile.
Page 205: Notification Light
Listen to stronger bass, clearer vocals, and finer details in songs and videos, especially when played in Music and Gallery apps. Turn the HTC BoomSound profile on and enjoy enhanced audio quality even when you plug in a headset or connect your phone to an external speaker.
Page 206: General Sound Settings - Sound Profile And Vibrate
General Sound Settings - Sound Profile and Vibrate Use the following settings for such features as silent mode, vibrate, and overall phone volume. 1. With two fingers, swipe down from the status bar, and then touch > Sound > Sound profile.
Page 207 Allow Incoming Calls to Bypass Do Not Disturb Mode Add important contacts to an exceptions list so that you can still receive their calls even when Do not disturb mode is on. 1. With two fingers, swipe down from the status bar, and then touch >...
Page 208: Incoming Calls - Ringtone
The schedule will be listed on the Do not disturb schedule screen. Note: Calendar events that have Do not disturb enabled will also be listed on the Do not disturb schedule screen. Incoming Calls - Ringtone You can select and assign ringtones for your incoming calls. Your phone provides a variety of ringtones that you can set as the default ringtone of your phone.
Page 209: Notifications And Alarms
Notifications and Alarms Use the Notifications and Alarms settings to choose your notification and alarm sounds. 1. With two fingers, swipe down from the status bar, and then touch > Sound > Notification sound or Alarm. 2. Choose the sound you want to use, and then touch APPLY. System Sound Settings The System sound settings menu lets you select whether you hear tones when touching numbers on the dialpad, selecting onscreen options, and more.
Page 210 Hearing Aids Select the Hearing aids option to enable hearing aid compatibility that amplifies your phone’s in-call volume. 1. With two fingers, swipe down from the status bar, and then touch > Call. 2. Select the Hearing aids option. TTY Mode A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications phone that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone.
Page 211: Internet Call Settings
Voice Privacy Select to enable enhanced privacy mode. Automatic Prepend Select to automatically add "1" for long distance calls. Plus Code Dialing Touch to set plus code dialing. See Make International Calls for details. Internet Call Settings Use these options to set up your Internet calling account. ■...
Page 212: Clear Application Cache And Data
Clear Application Cache and Data Free up storage space and phone memory by deleting application cache and data. 1. With two fingers, swipe down from the status bar, and then touch > Apps. 2. Browse to the app you want to clear and then touch it. Tip: Touch to sort the apps list.
Page 213: Make More Storage Space
You can set the Camera app to automatically upload photos to Google Drive. Google Drive for details. Note: Google Drive is a third-party app and is not provided by or associated with HTC Corporation. Manage Photos and Videos ●...
Page 214: Encrypt Data On Your Phone
1. With two fingers, swipe down from the status bar, and then touch > Apps. 2. Slide to the ALL tab and select the app that you want to disable. 3. Touch Disable. Encrypt Data on Your Phone On the phone storage, you can encrypt data such as your accounts, settings, downloaded apps and their data, media, and other files.
Page 215: Check Battery Usage
2. Touch below the POWER SAVER tile to choose which phone features to conserve power for. Note: If Data connection is selected, your phone automatically disconnects from the mobile network after 15 minutes when the screen is off and the data connection is idle (no download activity, streaming, or data usage).
Page 216: Battery Saving Tips
Battery Saving Tips How long the battery can last before it needs recharging depends on how you use your phone. The power management features of your phone helps increase battery life. In times when you need to extend the battery life more, try out some of these tips. Check Power Usage Monitoring your battery usage helps you identify what’s using the most power so you can choose what to do about it.
Page 217 Manage Your Apps ● Install the latest software and application updates. Updates sometimes include battery performance improvements. ● Uninstall or disable apps that you never use. Many apps run processes or sync data in the background even when you’re not using them. If there are apps that you don’t need anymore, uninstall them.
Page 218: Language & Keyboard Settings
■ With two fingers, swipe down from the status bar, and then touch > Language & keyboard > Google voice typing. Keyboard and Input Methods - HTC Sense Input The Language & keyboard settings let you select a preferred input method, control keyboard settings, and more.
Page 219: Keyboard And Input Methods - Swype
 Personal dictionary: Add, edit, or remove words in the predictive text dictionary. For more information, see Enter Text with Word Prediction on the HTC Sense Keyboard. Keyboard and Input Methods - Swype Customize and learn how to use the Swype keyboard through the Swype settings menu. See Swype Keyboard for details.
Page 220: Date & Time Settings
Date & Time Settings By default, your phone automatically uses the network-provided date, time zone, and time. However, you can set the date, time zone, and time manually if you need to. 1. With two fingers, swipe down from the status bar, and then touch >...
Page 221: About Your Phone
Software updates: Check if there are is a new software update available for your phone.  Tell HTC and error reporting: Send error, preference, and usage reports to HTC.  Help: Enable quick tips to appear on the screen. ...
Page 222: Proprietary Notices
HTC, the HTC logo, HTC Desire, HTC BlinkFeed, HTC BoomSound, HTC Connect, HTC Sense, VideoPic, Zoe, and all other HTC product and service names referenced herein are the trademarks or registered trademarks of HTC Corporation and its affiliates in the U.S. and other countries.
Page 223 The information is provided "as is" without warranty of any kind and is subject to change without notice. HTC also reserves the right to revise the content of this document at any time without prior notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or storing in a retrieval system, or translated into any language in any form without prior written permission of HTC.
Page 224: Index
Index 3G, 116 Options, 185 3-way Calling, 53 Use HTC Backup, 186 4G, 116 Battery 4G LTE, 116 Check History, 201 Accessibility Check Usage, 201 TalkBack, 182 Power Saver Mode, 200 Accessory Jack, 12 Save Power, 202 Accounts, 73 Settings, 200...
Page 225 Caller ID, 54 Font Style, 189 Camera, 130 Font, Text Size, 189 Capture Mode, 131 DLNA, 114 Close the App, 132 HTC Connect, 114 Filters, 131 Do Not Disturb Mode, 192 Flash Location, 13 Drag, 18 Front Camera, 12 Dropbox, 157...
Page 226 Email Account Bonus Space, 154 Add Exchange ActiveSync, 176 Check Space, 154 Add POP3, IMAP, 176 Export Documents From Phone, 157 Emergency Numbers, 50 Give Access, 156 Emoji, 40 Share Link to Documents and Files, 155 Encrypt Data, 200 Upload Photos and Videos, 155 Enhanced 9-1-1 (E911), 51 Work with Documents, 156 Enter Text, 40...
Page 227 Receive Calls, 104 Messaging, 73 Voice Commands, 103 microSD Card, 168 HTC Connect, 114 Check Capacity, 170 HTC Media Link HD, 113 Erase Contents, 170 HTC Sense Input Settings, 204 Insert, 168 HTC Sync Manager, 160 Remove, 169 Get Help, 162...
Page 228 Playlists, 109 Dialer, 48 Set Song as Ringtone, 110 Ringtone, 57 Trim, 111 Phone Calls, 48 Update Covers, Artist Photos, 110 Emergency Numbers, 50 View Lyrics, 112 Extension Number, 49 Music Apps, 107 From Calendar Event, 50 Nano SIM Card Slot, 13 From Call History, 50 Navigation, 102 From Email Messages, 50...
Page 229 Restart Phone, 14 Get Content From Another Phone, 189 Restore Phone Getting To, 27 From Online Storage, 9 Hearing Aids, 196 Ringtone HTC BoomSound, 191 Settings, 175 Language & Keyboard, 204 Trim, 111 Location Settings, 178 Screen Media Output, 174...
Page 230 Add Account, 176 Manage Task Lists, 159 Sound Manage Tasks, 159 Alarm Sound, 195 Text Do Not Disturb, 192 Cut and Paste, 46 Incoming Calls, 194 Edit, 46 Notifications, 195 Share, 47 Other Options, 194 Text Entry, 40 Ringtones, 194 Text Message Sound Profile, 192 Make Call From, 50...
Page 231 Video Resolution, 134 Wallpaper, 33 Video Settings, 137 Weather, 149 VideoPic, 134 Web, 116 Videos, 130 Web Browser. See Browser Gallery, 137 Web Connection, 117 Virtual Private Networks (VPN), 120 Wi-Fi Visual Voicemail, 58 Disconnect, 120 Review, 58 Turn On or Off, 119 Set Up, 58 Wi-Fi Connection, 119 Voice Memos, 160...

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