HTC Desire 820 Dual SIM User Manual
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HTC Desire 820 Dual SIM User Manual

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HTC Desire 820 dual sim

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Summary of Contents for HTC Desire 820 Dual SIM

  • Page 1: User Guide

    User guide HTC Desire 820 dual sim...

  • Page 2: Table Of Contents

    Choosing which nano SIM card to connect to the 4G/3G network Managing your nano SIM cards with Dual network manager Phone setup and transfer Setting up HTC Desire 820 for the first time Restoring content from HTC Backup Transferring content from an Android phone...
  • Page 3 More ways to personalize HTC BlinkFeed What is HTC BlinkFeed? Turning HTC BlinkFeed on or off Restaurant recommendations Ways of adding content on HTC BlinkFeed Customizing the Highlights feed Posting to your social networks Removing content from HTC BlinkFeed Camera...
  • Page 4 Power and storage management Battery Phone storage File Manager Sync, backup, and reset Online sync Backup HTC Sync Manager Reset People Your contacts list Setting up your profile Adding a new contact Editing a contact’s information Getting in touch with a contact...
  • Page 5 Internet connections Turning the data connection on or off Managing your data usage Wi-Fi connection Connecting to VPN Using HTC Desire 820 as a Wi-Fi hotspot Sharing your phone's Internet connection by USB tethering Wireless sharing Bluetooth Settings and security...
  • Page 6 Contents Turning Magnification gestures on or off Navigating HTC Desire 820 with TalkBack Trademarks and copyrights Index...

  • Page 7: About This Guide

    About this guide About this guide In this user guide, we use the following symbols to indicate useful and important information: This is a note. A note often gives additional information, such as what happens when you choose to do or not to do a certain action. A note also provides information that may only be applicable to some situations.
  • Page 8 Important note on recoverable data Important note on recoverable data Files and other data that have been deleted, cleared, removed, or erased from your device may still be recoverable by third-party data recovery software. Even a factory reset may not permanently erase all data from your mobile device, including personal information.

  • Page 9: What's New

    113 and Setting up your storage card as internal storage on page 113. Network settings reset Quickly reset all network settings when HTC Desire 820 has a hard time connecting to the mobile ® ® data or Wi-Fi network or Bluetooth device.

  • Page 10: Htc App Updates

    176. HTC app updates ™ From time to time, HTC adds or enhances features in apps such as HTC Sense Home, Camera, Gallery, and more. Download and install the latest updates of HTC and other apps from Google Play ™...

  • Page 11: Unboxing

    § If you want to use a case or screen protector, don’t cover and block the proximity sensor. Purchase a case or screen protector designed for HTC Desire 820. § Avoid liquid or dust from entering the microphone hole to prevent damage to the microphone.

  • Page 12: Dual Nano Sim Cards

    Unboxing Dual nano SIM cards HTC Desire 820 has two nano SIM card slots. You can insert a 4G LTE/3G/GSM nano SIM card in either slot. When you have two cards inserted, only one card can connect to a mobile data network. The other card will connect to the 2G network only.
  • Page 13 6. Close the slot cover. Press from the top to the bottom of the slot cover to lock it in place. Removing a nano SIM card Make sure to switch off HTC Desire 820 before removing the card. 1. Open the slot cover with your thumb or finger.

  • Page 14: Storage Card

    Unmounting the storage card When you need to remove the storage card while HTC Desire 820 is on, unmount the storage card first to prevent corrupting or damaging the files in the storage card. If your storage card is used as internal storage and there are apps that were moved to the card, you will not be able to open these apps after unmounting the card.

  • Page 15: Battery

    Before you turn on and start using HTC Desire 820, it is recommended that you charge the battery. § If the battery has been discharged for several days, you may need to charge HTC Desire 820 for several minutes before powering it on.

  • Page 16: Switching The Power On Or Off

    Switching the power on Press the POWER button until HTC Desire 820 vibrates. When you turn on HTC Desire 820 for the first time, you’ll need to set it up. Switching the power off 1. If the display is off, press the POWER button to turn it back on.

  • Page 17: Phone Setup And Transfer

    Phone setup and transfer Setting up HTC Desire 820 for the first time When you switch on HTC Desire 820 for the first time—or after you've done a factory reset—you’ll be asked to set it up. You can enable TalkBack to navigate by voice feedback before selecting the language. Press and hold two fingers on the screen until you hear a message saying that accessibility mode is enabled.

  • Page 18: Restoring Content From Htc Backup

    4. Follow the steps shown on HTC Desire 820 to download the HTC Transfer Tool from Google Play to your old phone, install it, and open the tool. 5. When you see a PIN on your old phone, make sure the same PIN also appears on HTC Desire 820 before you continue.

  • Page 19: Ways Of Transferring Content From An Iphone

    4. Enter your iCloud email address and password, and then tap Sign in. 5. Choose the iPhone backup that you want to transfer to HTC Desire 820, and then tap Next. 6. Choose the types of content you want to transfer, and then tap Import.

  • Page 20: Other Ways Of Getting Contacts And Other Content

    § Depending on the capabilities of your old phone, you may be able to transfer not only contacts but also other data such as calendar events and text messages through Bluetooth. § Use your iCloud storage or HTC Sync Manager to transfer more types of content from an iPhone.

  • Page 21: Transferring Photos, Videos, And Music Between Your Phone And Computer

    HTC Desire 820 and your computer on page 115. § Download and use the HTC Sync Manager software on your computer. You can set it up to automatically get music, photos, and videos off HTC Desire 820 to your computer. You can also sync playlists from your computer to the phone.
  • Page 22 Phone setup and transfer Customizing Quick Settings You can remove, replace, or rearrange the tiles in Quick Settings. 1. With two fingers, swipe down from the top of the screen to open Quick Settings. 2. Tap and do one of the following: §...

  • Page 23: Getting To Know Your Settings

    Updating your phone's software HTC Desire 820 can check and notify you if there’s a new update available. Updates for some HTC apps and features, such as HTC Sense Home, may be downloaded and installed from Google Play. See Installing app updates from Google Play on page 24 for details.
  • Page 24 App updates are installed automatically. You'll still need to confirm when to install system software updates. Installing a software update When HTC Desire 820 is connected to the Internet and there's a new software update available, the update notification icon appears in the status bar.

  • Page 25: Getting Apps From Google Play

    Wi-Fi network. Once connected, tap Check now to check for updates. Getting apps from Google Play Google Play is the place to go to find new apps for HTC Desire 820. Choose from a wide variety of free and paid apps ranging from productivity apps, entertainment, to games.

  • Page 26: Downloading Apps From The Web

    § Before you can install the downloaded app, make sure that you've set HTC Desire 820 to allow installation of third-party apps in Settings > Security > Unknown sources.

  • Page 27: Uninstalling An App

    Phone setup and transfer Uninstalling an app If you no longer need an app that you've downloaded and installed, you can uninstall it. Most of the preloaded apps cannot be uninstalled. From the Apps screen, press and hold the app you want to remove, and then drag it to Uninstall. If you purchased an app in Play Store, you can uninstall it for a refund within a limited time.

  • Page 28: Your First Week With Your New Phone

    Basics HTC Sense Home After you've turned on and set up HTC Desire 820 for the first time, you'll see the Home screen. § Set up the HTC Sense Home widget to experience the convenience of a Home screen that automatically adjusts when you're at home, work, or outdoors.

  • Page 29: Unlocking The Screen

    Unlocking the screen Swipe up to unlock the screen. If you've set up a screen lock, you'll be asked to provide your credentials before HTC Desire 820 unlocks. If you've set an event reminder or an alarm, you can snooze or dismiss the event or alarm right from the lock screen.
  • Page 30 Your first week with your new phone Increase ring volume automatically while phone is in your pocket or bag Pocket mode makes HTC Desire 820 recognize when your phone is in your bag or pocket and raise the ring volume so that you can hear it in noisy environments.

  • Page 31: Press And Hold

    Your first week with your new phone Press and hold To open the available options for an item (for example, a contact or link in a webpage), just press and hold the item. Swipe or slide Quickly swipe your finger horizontally across the screen to go to other Home screen panels.
  • Page 32 Your first week with your new phone Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quicker strokes, such as when moving right and left on the Home screen, or flicking through a contacts or message list.
  • Page 33 Two-finger swipe Swipe down from the status bar using two fingers to access Quick Settings. Three-finger swipe § Swipe up the screen with three fingers and HTC Connect ™ streams music or video from HTC Desire 820 to your speakers or TV respectively. You can also share streaming media from apps such as YouTube ®...
  • Page 34 If you've set up another security layer like a screen lock pattern or PIN, you'll be asked to provide your credentials first before HTC Desire 820 opens the app or folder. Sharing content Have something to share, such as a photo or video? §...

  • Page 35: Switching Between Recently Opened Apps

    2. Pull down with your finger, and then release to refresh. Capturing your phone's screen Want to show off your high game score or write a blog post about HTC Desire 820 features? It's easy to take a picture of the screen and share it from Gallery.

  • Page 36: Htc Sense Home Widget

    With the HTC Sense Home widget, HTC Desire 820 continually adapts to how you use it. For example, apps you use most frequently for work, will show up when you're at your office. The HTC Sense Home widget changes depending on whether you're at home, work, or somewhere else.
  • Page 37 Your first week with your new phone Setting your home and work locations In the HTC Sense Home widget, set your home and work locations based on your address, Wi-Fi network, or both. You can associate multiple addresses and Wi-Fi networks to each of these locations. Using your set addresses or Wi-Fi networks, the HTC Sense Home widget will be able to determine where you are and display the appropriate apps.

  • Page 38: Lock Screen

    Choose to set a screen lock pattern, numeric PIN, or other means of locking your phone. You'll be asked to unlock the screen every time HTC Desire 820 is turned on or when it’s idle for a certain period of time.
  • Page 39 7. Tap Lock phone after, and then specify the idle time before the screen is locked. To help make Smart Lock more reliable and more secure, you can train HTC Desire 820 to recognize your face in different situations, such as when you're wearing glasses or sporting a beard.
  • Page 40 Your first week with your new phone Changing the lock screen wallpaper Use any photo you've taken with the camera as the lock screen wallpaper. 1. From the Home screen, tap > Settings > Personalize. 2. Under Themes, tap Change or edit theme. 3.

  • Page 41: Notifications

    Your first week with your new phone Notifications Notifications panel Notification icons inform you of new messages, calendar events, alarms, and activities in progress such as files downloading. When you see notification icons, open the Notifications panel to check out details of the notifications that you've received.

  • Page 42: Working With Text

    Working with text Selecting, copying, and pasting text In HTC apps such as Mail and Messages, you can select and copy text, and then paste or share it. 1. Press and hold on a word. 2. Drag the start and end anchors to highlight the surrounding text you want to select.

  • Page 43: Entering Text

    The HTC Sense keyboard Typing is fast and accurate with the HTC Sense keyboard. § Word prediction also saves typing time. As you type, you'll see word suggestions that you can choose from. You can even add words to the word prediction dictionary. See...
  • Page 44 Your first week with your new phone Choosing and switching between keyboard languages If multiple keyboard languages are available on HTC Desire 820, you can choose which languages to enable in the onscreen keyboard. 1. Go to Settings, and then tap Language & keyboard > HTC Sense Input.

  • Page 45: Using The Trace Keyboard

    This feature is available only for Latin-based languages. 1. Turn on the Trace keyboard in Settings > Language & keyboard > HTC Sense Input. 2. On the onscreen keyboard, slide your finger from one letter to the next to enter a word.

  • Page 46: Htc Help

    Check out the friendly walkthroughs and the FAQs in the Help app to learn how to use your phone. § When you see a Help tile in HTC BlinkFeed, just tap the tile to know more about the tip. § From the Home screen, tap , and then find and tap Help.

  • Page 47: Phone Calls

    Phone calls Phone calls Making a call with Smart dial You can either dial a number directly, or use Smart dial to quickly place a call. Smart dial searches and calls a stored/synced contact or a number from your call history. 1.

  • Page 48: Dialing An Extension Number

    Phone calls Dialing an extension number To skip voice prompts when dialing an extension number, do one of the following: § After dialing the main number, press and hold * . A comma (,) is added to the number you are dialing.

  • Page 49: Making An Emergency Call

    Phone calls Making an emergency call In some regions, you can make emergency calls from HTC Desire 820 even if the nano SIM card has been blocked or if you don't have one installed. If you don't have a network signal, you won't be able to make an emergency call.

  • Page 50: Setting Up A Conference Call

    2. To switch between the calls, tap the person you want to talk to on the screen. Turning the speakerphone on or off during a call To decrease potential damage to your hearing, do not hold HTC Desire 820 to your ear when the speakerphone is on.

  • Page 51: Call History

    Phone calls Call History Use Call History to check missed calls, your dialed numbers, and received calls. 1. On the Home screen, tap the phone icon to open the Phone app. 2. Swipe to view the Call History tab. 3. Do one of the following: §...

  • Page 52: Home Dialing

    Phone calls Home dialing When you're on a trip abroad, it's easy to dial friends and family from home. Your home country code is automatically added when you call your contacts while roaming. But when manually entering a phone number to call, you need to enter a plus (+) sign and country code before the number.

  • Page 53: Messages

    Messages Messages Sending a text message (SMS) 1. From the Home screen, tap , and then find and tap Messages. 2. Tap 3. Enter a contact name or mobile number in the To field. 4. Tap the area that says Add text, and then enter your message. 5.

  • Page 54: Sending A Group Message

    Similar to a group chat, sending a group MMS lets your recipients join the conversation you've started. HTC Desire 820 also organizes message replies in a single conversation thread. If this is your first time to send a group MMS, you may need to enter your mobile phone number.

  • Page 55: Forwarding A Message

    4. Tap Replying to a contact's other phone number When a contact has multiple phone numbers stored on HTC Desire 820, you can select which phone number to reply to. Keep in mind that if you don't select another number, your response will be sent to the phone number that your contact used to send the last message.

  • Page 56: Blocking Unwanted Messages

    Messages Blocking unwanted messages Declutter your Messages screen by moving spam messages from contacts to the block box. If you have blocked a contact, that contact's text or picture messages will also be in the block box. § Open the Messages app, press and hold a contact (or phone number) and tap Block contact. §...
  • Page 57 Messages Preventing a message from being deleted You can lock a message to prevent it from being deleted even if you delete the other messages in the conversation. 1. Open the Messages app. 2. Tap a contact (or phone number) to display the exchange of messages with that contact. 3.

  • Page 58: Personalizing

    Themes brings a quick and easy way for you to customize HTC Desire 820 with wallpapers, sounds, icons, and more. Log in with your HTC account to browse from the available themes in the Themes store, or make your own.
  • Page 59 Personalizing Creating your own theme from scratch You can create and customize your own theme and even share it for others to download. 1. From the Home screen, tap , and then find and tap Themes. 2. Tap > Choose Home image to set the main wallpaper for your theme. 3.
  • Page 60 3. Tap > Remove. 4. Tap the themes you want to remove from your collection. 5. Tap Remove. If the theme you deleted is currently applied, it will still be applied to HTC Desire 820 until another theme is applied.

  • Page 61: More Ways To Personalize

    Personalizing More ways to personalize Personalization settings Aside from using Themes, you can also make HTC Desire 820 look and sound the way you want in Settings. § Choose a ringtone and other sounds that you like to use. See...

  • Page 62: Changing The Display Font

    3. Tap Font size to choose the size of the font. Downloading fonts You must be logged on to your HTC Account to download fonts. 1. From the Home screen, tap > Settings > Personalize. 2. Under Font, tap Font style and then tap 3.

  • Page 63: Adding Home Screen Widgets

    Personalizing Adding Home screen widgets Widgets make at-a-glance important information and media content easily available. Choose from a selection of widgets and add the most useful ones to your Home screen. 1. Press and hold an empty space on a widget panel. 2.
  • Page 64 § You won't be able to add a new widget panel if you've already reached the maximum limit. § HTC BlinkFeed always appears as the first panel (if it's not removed). A widget panel cannot be added before HTC BlinkFeed.
  • Page 65 2. When the widget or icon turns red, lift your finger. Changing your main Home screen Set HTC BlinkFeed or a widget panel as your main Home screen. 1. Press and hold an empty space on a widget panel. 2. In the pop-up menu, tap Manage Home screen pages.
  • Page 66 2. Press and hold an app or shortcut in the folder, and then drag it out to Arranging apps On the Apps screen, you can rearrange the apps. 1. From HTC BlinkFeed or any widget panel, tap 2. Tap , and then choose how to arrange apps, such as alphabetically.
  • Page 67 Personalizing 4. To add more apps, drag each app over to the folder. 5. To name the folder, open the folder, tap its title bar, and then enter a folder name. 6. When done, tap Removing apps from a folder 1.

  • Page 68: Htc Blinkfeed

    § Swipe right on HTC BlinkFeed to open the slideout menu where you can choose the type of feeds or add your custom topics to display. You'll see the clock widget on HTC BlinkFeed if you've set HTC BlinkFeed as the main Home screen.

  • Page 69: Turning Htc Blinkfeed On Or Off

    1. On HTC BlinkFeed, swipe right to open the slideout menu. 2. Tap and make sure Mealtime recommendations is selected. To get restaurant recommendations, you'll need to actively use HTC BlinkFeed daily. Restaurant recommendations will show up as a tile in HTC BlinkFeed and also on your lock screen.

  • Page 70: Ways Of Adding Content On Htc Blinkfeed

    § If you see numbers at the bottom, tap on a number to see alternative restaurant recommendations. Ways of adding content on HTC BlinkFeed Personalize HTC BlinkFeed to show articles and status updates from your favorite news sources and apps. Adding sources to HTC BlinkFeed Add news sources such as News Republic ™...
  • Page 71 § You need to sign in to your social networks before you can post a status update from HTC BlinkFeed. § When adding a social network to HTC BlinkFeed, you need to give HTC Sense permission to access it. 1. On HTC BlinkFeed, swipe right to open the slideout menu.

  • Page 72: Customizing The Highlights Feed

    § You need to sign in to your social networks before you can post a status update from HTC BlinkFeed. § When adding a social network to HTC BlinkFeed, you need to give HTC Sense permission to access it. 1. On HTC BlinkFeed, swipe right to open the slideout menu.

  • Page 73: Camera

    Camera Camera Camera basics Camera screen Take great photos and videos with the camera. 1. On the Home screen, tap the camera icon to open the Camera app. 2. Tap to see all controls on the Viewfinder screen. Choose a scene to use for taking photos. Choose a scene to use for recording videos.

  • Page 74: Tips For Capturing Better Photos

    Improving focus and sharpness § HTC Desire 820 has autofocus, which works best on a subject that is not moving too much. To change the focus, on the Viewfinder, tap the subject you want to focus on. § If the subject is moving, on the Viewfinder, press and hold the subject to lock the focus.
  • Page 75 Camera Other tips § In Camera settings, tap Grid to help frame the subject better or improve the composition. § If taking photos under fluorescent or incandescent bulbs and the subject appears to be off- color, tap , and then choose a white balance setting. Check the image on the Viewfinder and select the option that displays the closest color to the natural color of the subject.

  • Page 76: Taking Continuous Camera Shots

    > Volume button options. 4. Choose how you want to use the volume buttons when you're in the Camera app. Closing the Camera app To give you a full view of the Viewfinder screen, HTC Desire 820 replaces , and with small dots.

  • Page 77: Selfies And People Shots

    Camera 4. Press and hold the onscreen shutter button The camera takes up to 20 consecutive shots of your subject. 5. Choose what you want to do with the continuous shots: § To keep just one photo, select the photo that you like the most, and then tap Best shot. §...
  • Page 78 Camera 3. Make sure you're using the scene setting. 4. Tap 5. Tap Make-up level, and then adjust the skin smoothing level. Applying skin touch-ups with Live Makeup Touch up your skin before taking your selfie. Live Makeup smoothens your skin in real time. 1.
  • Page 79 Camera 4. Tap > Camera options. 5. Select the Voice Selfie option, and then press 6. Pose and frame yourself on the Viewfinder screen. 7. Look at the front camera, and then: § Say Cheese or Capture to take a photo selfie. §...

  • Page 80: Split Capture

    Camera Split Capture Using Split Capture mode Use the Split Capture mode to capture your selfie and the scenery in front of you. The split-screen shot can either be both photos or both videos. 1. On the Home screen, tap the camera icon to open the Camera app. 2.

  • Page 81: Other Camera Features

    Camera 3. When you're ready to take the shot, tap 4. Pan left or right in either landscape or portrait view. Hold HTC Desire 820 as smoothly as you can to automatically capture frames. You can also tap to stop capturing anytime.

  • Page 82: Camera Settings

    Camera Camera settings Manually adjusting camera settings Want to have expert command of your camera settings for different environments or lighting conditions? You can manually adjust the values for settings like white balance, exposure, ISO, and more. 1. On the Home screen, tap the camera icon to open the Camera app. 2.
  • Page 83 Camera 5. When done, tap > Save custom camera. 6. Enter a name, and then tap Save. on the Viewfinder screen, and then tap your created capture mode whenever you want to use it. To remove a capture mode that you added, tap , press and hold the mode, and then drag it to the Delete option.

  • Page 84: Viewing Photos And Videos In Gallery

    Gallery Gallery Viewing photos and videos in Gallery Reminisce about good times. Use Gallery to view all your photos and videos. View them by time, album, or location. When viewing your photos and videos, the onscreen navigation buttons will be hidden.

  • Page 85: Viewing Photos By Location

    Gallery Viewing your favorite photos Easily see all your favorite photos in one place. You can add photos to the My favorites album. § To add a photo, find and view the photo in full screen, tap the photo, and then tap >...
  • Page 86 2. Tap a point of interest or tap New place to manually enter a new name. 3. Tap Save. Renaming the 1. Tap Rename this place. location You'll only see Rename this place if the name is stored on HTC Desire 820. 2. Enter a new name. 3. Tap Save.

  • Page 87: Adding Photos Or Videos To An Album

    Gallery Adding photos or videos to an album 1. From the Home screen, tap , and then find and tap Gallery. 2. Tap , and then choose how you want to view your photos and videos. 3. Open a group of photos and videos, such as an event in Timeline view or an album. 4.

  • Page 88: Searching For Photos And Videos

    Gallery 8. If you need to remove a tag you've added, just tap the tag, and then tap OK. 9. Tap Save. To tag a single photo or video, press and hold the photo or video. Tap Add tag, and then enter your keywords.

  • Page 89: Changing The Video Playback Speed

    Gallery 4. Tap 5. Select what you want from the results. Changing the video playback speed Want to add a cinematic flair to your video by slowing down a particular scene? You can vary the playback speed of a selected section of a slow motion video. You can only change the video playback speed of videos captured using slow motion in the Camera app.

  • Page 90: Viewing, Editing, And Saving A Zoe Highlight

    Gallery Viewing, editing, and saving a Zoe highlight When you view a group of photos and videos such as in an album, Gallery automatically composes a ™ highlight. A Zoe highlight is a collection of clips—which can be photos, videos, or both—that Gallery has preselected, with added background music and special effects.

  • Page 91: Photo Editor

    Photo Editor Photo Editor Basics Choosing a photo to edit You can select photos to edit from Photo Editor or Gallery. 1. From the Home screen, tap , and then find and tap Photo Editor. 2. Tap Gallery to open an existing photo on your phone, and then browse for the item to edit. Or, tap Camera if you want to take a new photo to edit.
  • Page 92 Photo Editor 5. Tap to open the toolbar, choose a pen type, and then tap to hide the toolbar. 6. Choose a pen color from the color bar. 7. Draw on the photo. You can tap to switch to full screen view. 8.

  • Page 93: Creative Effects

    Photo Editor 9. Press to return to the Essentials screen. 10. Tap to save changes. The edited photo is saved as a new photo. The original photo remains unedited. Retouching photos of people 1. From Photo Editor, choose the photo you want to edit. Choosing a photo to edit on page 91 to find out how.
  • Page 94 Photo Editor 7. Drag your fingers apart or together on the shape to adjust its size. 8. Press and hold the shape with two fingers and then drag your fingers in a circular motion to rotate it. 9. Tap to open the toolbar. 10.
  • Page 95 Photo Editor 8. Drag your fingers apart or together on the shape mask to adjust its size. 9. Press and hold the shape mask with two fingers, and then drag your fingers in a circular motion to rotate it. 10. Tap to return to the image layer , and then drag your fingers apart or together on the image to adjust the image size inside the mask.
  • Page 96 Photo Editor 11. Tap , adjust the settings for your photo layer, and then tap 12. Tap to save changes. The edited photo is saved as a new photo. The original photo remains unedited. Double Exposure With Double Exposure, combine and blend two photos and create something surreal. 1.
  • Page 97 Photo Editor 10. If you want to adjust your background layer to blend with the top layer, tap to switch to the background layer. 11. Tap a setting and drag the slider to adjust its values, and then tap 12. Tap to save changes.
  • Page 98 GIF creator Create an animated gif that you can quickly upload and share. This feature is available for burst shots captured on HTC Desire 820. You can identify burst shots by the icon on the thumbnail.
  • Page 99 Photo Editor 6. On the next screen, you can choose the direction you want the animation to play, set the speed of the animation, choose which frames you want to include, and more. 7. Tap when done. 8. Select the file quality of your animation, and then tap OK. The animation is saved as a gif.

  • Page 100: Entertainment

    Listen to stronger bass, clearer vocals, and finer details in songs and videos, especially when played in Music and Gallery apps. To turn the HTC BoomSound profile on or off, go to Settings, and then tap the HTC BoomSound On/Off switch.

  • Page 101: Music Playlists

    Entertainment 3. Tap a song to play. 4. Tap the onscreen icons to control music playback, repeat songs, and more. Press and drag your finger across the progress bar to jump to any part of the song. Turn shuffle on or off. (Shuffle is off when button is gray.) Cycle through the repeat modes: repeat all songs, repeat current song, and don’t repeat.

  • Page 102: Updating Album Covers And Artist Photos

    Adding a song to the queue While playing a song, you can also browse other tracks stored on HTC Desire 820. Add a song or an album to the queue so it plays when the current playlist has finished playing.

  • Page 103: Viewing Song Lyrics

    Slot 1 ringtone or Slot 2 ringtone. Viewing song lyrics Love a song so much that you want to sing along? HTC Desire 820 gives your music an extra kick with song lyrics and cool music visualizations. To save on data usage, connect to a Wi-Fi network when downloading lyrics. In Music settings, select Wi-Fi only.

  • Page 104: Fm Radio

    Listen to your favorite radio stations using the FM Radio app. You need to connect a headset first to the audio jack of HTC Desire 820 to use FM Radio. FM Radio uses the stereo headset as the FM radio antenna.
  • Page 105 Before you start, make sure you have set up your speakers, TV, or appliance to connect to your Wi-Fi network. Refer to its documentation on how to set it up. 1. Open and play any music or other media content that you want to share from HTC Desire 820.
  • Page 106 Wi-Fi network. 1. After connecting your speakers to your Wi-Fi network, open a music app on HTC Desire 820. 2. Swipe up with three fingers on the screen.
  • Page 107 If you're using Qualcomm AllPlay powered speakers, download and install the HTC BoomSound Connect app to HTC Desire 820 to manage them, queue your songs to a shared speaker, and more. 1. Connect HTC Desire 820 to a speaker or grouped speakers. For details, see...
  • Page 108 7. To view the queue and check where your music is lined up in the list, tap 8. Tap to access HTC BoomSound Connect settings. You can rename speakers or clear the queue.

  • Page 109: Power And Storage Management

    Checking battery history Check how long you've been using HTC Desire 820 since the last charge. You can also see a chart that shows how long the screen has been on, and how long you've been using connections like the mobile network or Wi-Fi.
  • Page 110 Power and storage management Battery optimization for apps When you have connections such as Wi-Fi on while the phone is in sleep mode, some apps may still continue to use the battery. Starting from Android 6.0, battery optimization is enabled for all apps by default which helps prolong battery standby time when you're not using the phone.

  • Page 111: Manage Your Apps

    Power and storage management Tips for extending battery life How long the battery can last before it needs recharging depends on how you use HTC Desire 820. Try out some of these tips to help increase battery life. Use the power management features §...

  • Page 112: Phone Storage

    Power and storage management Limit background data and sync Background data and sync can use a lot of battery power if you have many apps syncing data in the background. It’s recommended not to let apps sync data too often. Determine which apps can be set with longer sync times, or sync manually.

  • Page 113: Usb Storage

    Removable storage Use a new storage card as removable storage to be able to insert and use the card on HTC Desire 820 and other Android phones.
  • Page 114 Power and storage management 3. Tap Format as internal. 4. Tap Erase & format. 5. Tap Format. 6. Follow the onscreen instructions to move your installed apps and their data from the phone storage to the storage card. If you no longer want to use your storage card as internal storage, you can reformat the card as removable storage.
  • Page 115 Copying files between HTC Desire 820 and your computer You can copy your music, photos, and other files to HTC Desire 820. § Save and close your files before copying them from your computer to HTC Desire 820, or vice versa.

  • Page 116: Manage Photos And Videos

    6. After copying the files, disconnect HTC Desire 820 from the computer. Freeing up storage space As you use HTC Desire 820, you'll accumulate data and fill its storage capacity over time. Here are some tips on how to free up phone storage space.

  • Page 117: File Manager

    Power and storage management Unmounting the storage card When you need to remove the storage card while HTC Desire 820 is on, unmount the storage card first to prevent corrupting or damaging the files in the storage card. If your storage card is used as internal storage and there are apps that were moved to the card, you will not be able to open these apps after unmounting the card.
  • Page 118 Power and storage management 4. Press , and then browse for the folder where you want to copy or move the files. Or tap > Create folder to create a new folder. 5. Tap Paste. Favoriting files 1. In File Manager, browse for the file or folder. 2.

  • Page 119: Sync, Backup, And Reset

    You can sync contacts, calendars, and other information from your social networks, email accounts, and online services on HTC Desire 820. Depending on the account type, signing in to your online accounts lets you sync updates between HTC Desire 820 and the Web.

  • Page 120: Backup

    HTC Desire 820 and your computer. Likewise, HTC Sync Manager is a good alternative if you don't want to back up your accounts, settings, and other personal content to the cloud. You can use it to create backups of HTC Desire 820 on your computer.
  • Page 121 121 for details. Restoring your backup to HTC Desire 820 with HTC Backup If you backed up your HTC phone to your cloud storage before using HTC Backup, you can restore the saved backup to HTC Desire 820.
  • Page 122 Backing up HTC Desire 820 Automatically back up HTC Desire 820 to Google Drive so you can restore content such as app data and settings when needed.
  • Page 123 Backing up your text messages Keep important text messages by backing them up so you can restore them to the HTC Messages app, if needed. The Messages app backs up either to the phone storage or to your storage card if you have one inserted.

  • Page 124: Htc Sync Manager

    § Play music and videos using the built-in player. Transfer content § Transfer iPhone photos, text messages, contacts, and more to your HTC phone. You can also find and install the same apps that you were using on your iPhone.

  • Page 125: Back Up And Restore

    Sync, backup, and reset Back up and restore Back up your HTC phone to your computer so you can easily restore your backup to the same phone or to another HTC phone. Sync data Sync data such as contacts and calendar between your phone and your computer.

  • Page 126: Reset

    Reset Restarting HTC Desire 820 (Soft reset) If HTC Desire 820 is running slower than normal, is unresponsive, or has an app that is not performing properly, try rebooting and see if that helps solve the problem. 1. If the display is off, press the POWER button to turn it back on.
  • Page 127 Resetting HTC Desire 820 (Hard reset) If HTC Desire 820 has a persistent problem that cannot be solved, you can perform a factory reset (also called a hard reset or master reset). A factory reset reverts the phone back to its initial state—...

  • Page 128: People

    People Your contacts list The People app lists all contacts you've stored on HTC Desire 820 and from online accounts you're logged in to. Use the People app to easily manage communications with people that matter to you. 1. From the Home screen, tap , and then find and tap People.

  • Page 129: Setting Up Your Profile

    People Finding people Search for contacts stored on HTC Desire 820, your company directory if you have an Exchange ActiveSync account, or social networks you've signed into. 1. From the Home screen, tap , and then find and tap People.

  • Page 130: Editing A Contact's Information

    People How do I add an extension number to a contact number? While creating a new contact or editing a contact's details in People, you can add an extension number to their number so you can skip the voice prompts when calling. 1.

  • Page 131: Getting In Touch With A Contact

    2. Tap Search contacts in your Company Directory. 3. Tap the name of the contact you want copied to HTC Desire 820. 4. Tap to import the contact.

  • Page 132: Merging Contact Information

    Avoid duplicate entries by merging contact information from different sources, such as your social network accounts, into one contact. Accepting contact link suggestions When HTC Desire 820 finds contacts that can be merged, you’ll see a link notification when you open the People app. 1. From the Home screen, tap , and then find and tap People.

  • Page 133: Sending Contact Information

    We’ve also set up the Frequent group to automatically add the contacts you dial or get calls from the most. HTC Desire 820 also syncs with groups you've created in your Google Account. Creating a group 1.

  • Page 134: Private Contacts

    People Sending a message or email to a group You will be charged for each text message sent. For example, if you send a message to a group of five people, you will be charged for five messages. 1. On the Groups tab, tap the group you want to send a message or email to. 2.
  • Page 135 People Organizing your private contacts 1. On the People tab, tap > Manage contacts > Private contacts. 2. To add contacts to the private contacts list, tap , select the contacts you want to add, and then tap Save. 3. To remove private contacts from the list, tap >...

  • Page 136: Calendar And Email

    Calendar and Email Calendar and Email Calendar Viewing the Calendar Use the Calendar app to view your events, meetings, and appointments. If you've signed into your online accounts, related events will also appear in Calendar. 1. From the Home screen, tap , and then find and tap Calendar.
  • Page 137 > Settings > First day of week. Scheduling or editing an event You can create or edit events on HTC Desire 820, and also sync events with your Exchange ActiveSync calendar. You can also create, modify, and sync events with your Google calendar.

  • Page 138: Accepting Or Declining A Meeting Invitation

    4. Tap Save. Calendars are synced on HTC Desire 820, even if they are hidden. Sharing an event You can share a calendar event as a vCalendar using Bluetooth or by sending it as a file attachment with your email or message.

  • Page 139: Dismissing Or Snoozing Event Reminders

    Calendar and Email Dismissing or snoozing event reminders If you have set at least one reminder for an event, the upcoming event icon will appear in the notifications area of the status bar to remind you. 1. Slide the Notifications panel open. 2.

  • Page 140: Mail

    Checking your mail The Mail app is where you read, send, and organize email messages from one or more email accounts that you’ve set up on HTC Desire 820. 1. From the Home screen, tap , and then find and tap Mail. The inbox of one of your email accounts appears.
  • Page 141 Calendar and Email Sending an email message 1. From the Home screen, tap , and then find and tap Mail. 2. Switch to the email account that you want to use. 3. Tap 4. Fill in one or more recipients. Want to loop in more recipients in a carbon copy (Cc) or blind carbon copy (Bcc) of the email message? Tap >...
  • Page 142 Calendar and Email Quickly replying to an email message You can quickly respond to a new email message from the Home screen or lock screen. 1. When you receive a new email message notification, slide the Notifications panel down. 2. On the email preview, tap Reply all. If you have several notifications and you don't see the email options, expand the email preview by sliding two fingers apart on the notification.
  • Page 143 3. Tap Show all mail from sender. A list of email messages from that contact appears. Working with Exchange ActiveSync email Enjoy the powerful email features of Microsoft Exchange ActiveSync right on HTC Desire 820. Flag important email messages, set your out of the office reply, or send invites to your next team meeting while you're on the go.

  • Page 144: Adding An Email Account

    Calendar and Email Sending a meeting request 1. Switch to your Exchange ActiveSync account. 2. Tap > New meeting invitation. 3. Enter the meeting details. 4. Tap Save. Or tap Send if you've invited people to the meeting. Adding an email account Set up additional email accounts such as another Microsoft Exchange ActiveSync account or an account from a Web-based email service or email provider.

  • Page 145: Web Browser

    Web browser Web browser Browsing the Web 1. From the Home screen, tap , and then find and tap Internet. 2. Tap the URL box on top of the screen. If the webpage is in fullscreen mode, flick the screen down to show the URL box and other options.

  • Page 146: Setting Browser Options

    Save webpages to read later, even without an Internet connection. You can also add some video clips on webpages to the Watch list so you can quickly find and watch them whenever you like. HTC Desire 820 saves webpage text and images only. You will need Internet connection to open linked pages and play video clips.

  • Page 147: Bookmarking A Webpage

    > Home screen. Using your browsing history HTC Desire 820 keeps a record of webpages you've visited. If you don't want HTC Desire 820 to keep your browsing history, browse using an incognito tab. Private browsing on page 147. 1. While viewing a webpage, tap >...

  • Page 148: Google Search And Apps

    1. From the Home screen, tap , and then find and tap Google. 2. Tap Get started. Or if you've previously set up Google Now on HTC Desire 820 and turned it off, tap Get Now cards > Set up.
  • Page 149 Google Search and apps Changing card settings You can easily customize the settings of Google Now cards to suit your information needs. For example, you can change the weather units in the Weather card or your transportation mode in the Traffic card.

  • Page 150: Google Search

    Google Search Searching HTC Desire 820 and the Web You can search for information on HTC Desire 820 and on the Web. In the Google Search app, start ™ your search by entering a keyword or by using Google Voice Search To open Google Search, from the Home screen, tap , and then find and tap Google.

  • Page 151: Google Apps

    1. From the Home screen, tap , and then find and tap Google. If you've already set up a Google account on HTC Desire 820, you will be given the option to sign in to Google Now. 2. In the search box, enter what you want to search for. As you type, matching items on HTC Desire 820 and suggestions from Google web search are shown.

  • Page 152: Google Chrome

    Use Google Chrome to surf the Internet, search the Web, and bookmark your favorite websites. Google Drive Store your photos, documents, and other files on Google Drive to access them on HTC Desire 820, your computer, and your other mobile devices. In addition to the default storage that you get from Google Drive, you may be eligible to receive additional online storage for free.

  • Page 153: Other Apps

    From the Home screen, tap , and then find and tap HTC Dot View. The HTC Dot View app is available in Google Play. Make sure to install the latest app update. Wallpaper Choose a preset wallpaper, or create your own dotted wallpaper from a photo.
  • Page 154 2. Choose which app notifications you want to show or hide. Not seeing recent calls on HTC Dot View? By default, up to 3 received or dialed numbers will be displayed on HTC Dot View. § If you're not seeing them, open the HTC Dot View app, tap >...

  • Page 155: Htc Car

    HTC Car On the road with Car Now when you drive, you can easily use HTC Desire 820 to reach your destination, keep you entertained, and help you stay in touch with the people that matter to you. Access music, phone calls, maps, and more with Car.
  • Page 156 Other apps Finding places in Car 1. In Car, tap Navigation. 2. To search for a place, tap and enter a location in the search box. 3. To look up a previously searched for place, tap Previous. 4. To get directions for an upcoming event in Calendar, tap Appointments and then tap an upcoming appointment.

  • Page 157: Scribble

    Other apps Scribble Using Scribble Want to make a page for your digital scrapbook? Use the Scribble app to get artistic and combine photos, text, and illustrations in a note. With several templates to choose from, you can even create lists or track your budget. Have a greeting card ready and link it to your friend's birthday in Calendar to send in a few taps.
  • Page 158 Other apps Creating a photo blog note Think photos can best convey your story? Group photos into a note, and make it more entertaining by including photo collages, stickers, and more. If inserting a collage, first group the photos in the same event or album in Gallery. 1.

  • Page 159: Clock

    Using the Clock Get more from the Clock app than just the regular date and time. Use HTC Desire 820 as a world clock to see the date and time in cities across the globe. You can also set alarms or track your time using the stopwatch or timer.

  • Page 160: Weather

    2. Hold the microphone near the sound source. 3. Tap to start recording a voice clip. Voice Recorder can run in the background while you do other things on HTC Desire 820, except when you open other apps that also use audio functions. 4. Tap to stop recording.

  • Page 161: Tasks

    Other apps Tasks Keeping track of your tasks Use the Tasks app to organize and track to do and task lists. Create tasks on your phone or sync them with your Microsoft Exchange ActiveSync account. You can also sync tasks with your Google account.

  • Page 162: Internet Connections

    § Refreshing apps to update info and feeds § Uploading and backing up your files to your online storage account § Using HTC Desire 820 as a Wi-Fi hotspot § Sharing your mobile data connection by USB tethering To help you save on data usage, connect to a Wi-Fi network whenever possible and set your online...
  • Page 163 Keeping track of your data usage Monitor your data usage to help prevent going over your monthly data allowance. Data usage measured by HTC Desire 820 may differ from, and be less than, your actual data usage. 1. From the Home screen, tap , and then find and tap Settings.

  • Page 164: Wi-Fi Connection

    Connecting to a Wi-Fi network via WPS If you're using a Wi-Fi router with Wi-Fi Protected Setup (WPS), you can connect HTC Desire 820 easily. 1. Turn Wi-Fi on, and check the list of detected Wi-Fi networks.

  • Page 165: Connecting To Vpn

    Logging into a public Wi-Fi network automatically (WISPr) You can set HTC Desire 820 to automatically log into a public Wi-Fi network that you regularly use. This saves you the trouble of going through the Wi-Fi provider's web authentication every time you connect to their Wi-Fi network.

  • Page 166: Using Htc Desire 820 As A Wi-Fi Hotspot

    Disconnect. Using HTC Desire 820 as a Wi-Fi hotspot Share your data connection with other devices by turning HTC Desire 820 into a Wi-Fi hotspot. § Make sure the data connection is turned on. § You must have an approved data plan associated with your account from your mobile service provider to use this service.

  • Page 167: Sharing Your Phone's Internet Connection By Usb Tethering

    No Internet connection available for your computer? No problem. Use the data connection of HTC Desire 820 to connect to the Internet. § To make sure that the USB drivers for HTC Desire 820 are up-to-date, install the latest version of HTC Sync Manager on your computer.

  • Page 168: Wireless Sharing

    2. If you don't see your headset listed, tap Scan for devices to refresh the list. 3. Tap the name of your headset in the Available Devices section. HTC Desire 820 pairs with the headset and the headset connection status is displayed in the Paired Devices section.

  • Page 169: Unpairing From A Bluetooth Device

    2. On the sending device, send one or more files to HTC Desire 820. 3. If asked, accept the pairing request on HTC Desire 820 and on the sending device. You may also be prompted to enter the same passcode or confirm the auto-generated passcode on both devices.
  • Page 170 Wireless sharing 6. When a file is transferred, a notification is displayed. Slide the Notifications panel down, and then tap the relevant notification to view the file. 7. You can also tap > Show received files to view files received via Bluetooth.

  • Page 171: Settings And Security

    Settings and security Settings and security Turning location services on or off In order to find your location on HTC Desire 820, you need to enable location sources. 1. From the Home screen, tap > Settings > Location. 2. Tap the On/Off switch to turn location services on and off.
  • Page 172 Settings and security Allowing prioritized notifications to bypass Do not disturb mode Add important contacts to an exceptions list so that you can still receive their calls even when Do not disturb mode is on. 1. From the Home screen, tap >...

  • Page 173: Airplane Mode

    Settings and security Airplane mode When you enable Airplane (Flight) mode, all wireless radios on HTC Desire 820 are turned off, including the call function, data services, Bluetooth, and Wi-Fi. When you disable Airplane mode, the call function is turned back on and the previous state of Bluetooth and Wi-Fi is restored.

  • Page 174: Touch Sounds And Vibration

    Some people like the sound or vibration feedback they get when touching the screen, and some don't. You can turn on or off various types of touch sounds and vibration on HTC Desire 820. § Touch tones when tapping the phone dial pad §...

  • Page 175: Installing A Digital Certificate

    Settings and security Installing a digital certificate Use client and Certificate Authority (CA) digital certificates to enable HTC Desire 820 to access VPN or secured Wi-FI networks, and also to provide authentication to online secure servers. You can get a certificate from your system administrator or download it from sites that require authentication.

  • Page 176: Disabling An App

    Settings and security Disabling an app Apps, even if not used often, may be running in the background and downloading data. If an app cannot be uninstalled, you can disable it. 1. From the Home screen, tap , and then find and tap Settings. 2.

  • Page 177: Assigning A Pin To A Nano Sim Card

    If you enter the wrong PIN more times than the maximum number of attempts allowed, the card will become “PUK-locked.” You need a Pin Unlock Key (PUK) code to restore access to HTC Desire 820. Contact your mobile operator for this code.

  • Page 178: Accessibility Settings

    820 with TalkBack on page 179. Use your voice You can use your voice to perform an action on HTC Desire 820. § Search for information on the Web using Google Voice Search. See Searching the Web with your voice on page 151.

  • Page 179: Navigating Htc Desire 820 With Talkback

    Navigating HTC Desire 820 with TalkBack Use TalkBack if you need to navigate HTC Desire 820 by spoken feedback. When you touch the screen, HTC Desire 820 vibrates and gives you an audible response so you know what you are touching.
  • Page 180 Settings and security Scroll through a screen Use two fingers to swipe up, down, left or right. Unlock the lock screen Use two fingers to swipe up from the bottom of the screen. Open the Notifications Use two fingers to swipe down from the top of the screen. panel Assigning TalkBack shortcuts TalkBack has customizable gestures that can be used to open the Notifications panel, view recent...
  • Page 181 Settings and security Changing the TalkBack reading speed The steps below are described using the regular gestures. Use the corresponding TalkBack gestures if you already have TalkBack turned on. 1. From the Home screen, tap > Settings > Accessibility. 2. Tap Text-to-speech output > Speech rate. 3.

  • Page 182: Trademarks And Copyrights

    Not all marks listed necessarily appear in this User Guide. The HTC Sync Manager software can be used with materials that you own or are lawfully authorized to use and/or duplicate. Unauthorized use and/or duplication of copyrighted material may be a violation of copyright law in the United States and/or other countries/regions.
  • Page 183 No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or storing in a retrieval system, or translated into any language in any form without prior written permission of HTC.
  • Page 184 - Photo Booth 79 - about 120 - Portrait scene 77 - HTC Backup 121 - recording a video 75 - HTC Sync Manager 124 - selfie 77–79 - options 120 - slow motion 81 - restoring backed up apps 26...
  • Page 185 Index - HTC Car Kit 155 Exchange ActiveSync - navigation 156 - flagging an email 143 - playing music 156 - meeting request 144 - voice commands 155 - Out of office 143 Change phone language 174 - sending a meeting request 144...
  • Page 186 - entering text 43 - launch bar 62 - entering text by speaking 46 - rearranging widgets and icons 64 - HTC Sense keyboard 43 - removing widgets and icons 64 - multi-language keyboard 44 - shortcuts 63 - predictive text 44...
  • Page 187 - removing accounts 119 Master reset - syncing manually 119 See Factory reset - what can you sync with 119 Media streaming See HTC Connect Meeting request 144 Messages Pair a Bluetooth headset 168 - block box 56 People - deleting a conversation 56...
  • Page 188 Index - Smart Dial 47 - capture 35 - speakerphone 50 - changing the time before the screen turns - speed dial 48 off 173 Phone information 23 - idle screen 29 Phone settings - rotation 173 See Settings - Sleep mode settings 173 Phone updates 23 Screen lock 38 Photo Booth 79...
  • Page 189 Storage 112 VPN 165, 166 Sweep panorama 80 - adding a connection 166 Sync - connecting 166 - HTC Sync Manager 124 - disconnecting 166 Tasks 161 Waking up phone - about 161 - through power button 28 - creating a task 161...
  • Page 190 Index Word prediction 44 - bilingual prediction 44 YouTube 103, 151 - finding videos of songs 103 Zoe 90...

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