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HTC Desire 820s dual sim
User guide

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Summary of Contents for HTC Desire 820s dual sim

  • Page 1 HTC Desire 820s dual sim User guide...
  • Page 2: Table Of Contents

    Storage card Battery Switching the power on or off Setting up your phone Setting up HTC Desire 820s dual sim for the first time Transferring contacts from your old phone through Bluetooth Installing an update Checking for updates manually Your first week with your new phone...
  • Page 3 Switching between silent, vibrate, and normal modes Messages Sending a text or multimedia message via Android Messages Storage and files Types of storage Copying files to or from HTC Desire 820s dual sim File Manager Backup and reset Backup Reset...
  • Page 4 Turning the data connection on or off Wi-Fi Managing your data usage Connecting to a virtual private network (VPN) Using HTC Desire 820s dual sim as a Wi-Fi hotspot Sharing your phone's Internet connection by USB tethering Bluetooth Connecting a Bluetooth headset...
  • Page 5 Contents Protecting HTC Desire 820s dual sim with a screen lock Turning Airplane mode on or off Adding and syncing an account Removing an account Turning automatic screen rotation off Adjusting the time before the screen turns off Adjusting the screen brightness manually...
  • Page 6: About This Guide

    About this guide About this guide In this user guide, we use the following symbols to indicate useful and important information: This is a note. A note often gives additional information, such as what happens when you choose to do or not to do a certain action. A note also provides information that may only be applicable to some situations.
  • Page 7 Important note on recoverable data Important note on recoverable data Files and other data that have been deleted, cleared, removed, or erased from your device may still be recoverable by third-party data recovery software. Even a factory reset may not permanently erase all data from your phone, including personal information.
  • Page 8: Unboxing

    Check with your operator for details. § If you want to use a case or screen protector, don’t cover and block the proximity sensor. Purchase a case or screen protector designed for HTC Desire 820s dual sim.
  • Page 9: Dual Nano Sim Cards

    SIM card may cause the card to not fit properly or damage the card slot. Inserting nano SIM cards 1. Make sure HTC Desire 820s dual sim is off and hold it securely with the front facing down. 2. Open the slot cover with your thumb or finger.
  • Page 10 Removing a nano SIM card Make sure to switch off HTC Desire 820s dual sim before removing the card. 1. Open the slot cover with your thumb or finger. 2. Pull the tray out from the SIM slot, and remove the nano SIM card.
  • Page 11: Storage Card

    Unmounting the storage card When you need to remove the storage card while HTC Desire 820s dual sim is on, unmount the storage card first to prevent corrupting or damaging the files in the storage card.
  • Page 12: Battery

    HTC Desire 820s dual sim for several minutes before powering it on. § Use only the adapter and the USB cable that came with HTC Desire 820s dual sim to charge the battery. When the battery power is too low, make sure to use the power adapter to charge, not the USB cable connection with your computer.
  • Page 13: Switching The Power On Or Off

    Switching the power on Press the POWER button until HTC Desire 820s dual sim vibrates. When you turn on HTC Desire 820s dual sim for the first time, you’ll need to set it Switching the power off 1. If the display is off, press the POWER button to turn it back on.
  • Page 14: Setting Up Your Phone

    Setting up HTC Desire 820s dual sim for the first time When you switch on HTC Desire 820s dual sim for the first time, you’ll be asked to set it up. Walk through the on-device setup to choose your Internet connection and more. You ®...
  • Page 15: Installing An Update

    Checking for updates manually 1. Go to Settings, and then tap About phone 2. Tap System updates > Check now. HTC Desire 820s dual sim checks if updates are available. If you don't have Internet connection, you'll be prompted to turn on mobile data or connect to a Wi-Fi ®...
  • Page 16: Your First Week With Your New Phone

    Your first week with your new phone Basics Onscreen navigation buttons HTC Desire 820s dual sim has onscreen navigation buttons at the bottom of the screen which rotate when you change the orientation. Goes to the previous screen. Goes to the home screen.
  • Page 17: Press And Hold

    Your first week with your new phone Press and hold To open the available options for an item (for example, a text message), just press and hold the item. Swipe or slide Quickly swipe your finger vertically or horizontally across the screen to go to other Home screen, read the next e-mail, and more.
  • Page 18 Your first week with your new phone Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quicker strokes, such as when moving right and left on the Home screen, or flicking through a contacts or message list.
  • Page 19: Sleep Mode

    HTC Desire 820s dual sim also automatically goes into Sleep mode when it’s left idle for a while. You can change the time before HTC Desire 820s dual sim sleeps in the Settings > Display. Waking up from Sleep mode To wake HTC Desire 820s dual sim up manually, press the POWER button.
  • Page 20: Switching Between Recently Opened Apps

    Your first week with your new phone Switching between recently opened apps You can easily access apps you've just recently opened. 1. Tap the button. 2. Slide your finger up or down to see recently-opened apps. § To remove an app from the list, drag it left or right.
  • Page 21: Notifications Panel

    Your first week with your new phone Notifications panel Notification icons inform you of new messages, calendar events, alarms, and activities in progress such as files downloading. When you see notification icons, open the Notifications panel to check out details of the notifications that you've received. 1.
  • Page 22: Using Quick Settings

    § Tap Add account to sign in to your different accounts, such as email, social network, and more. § Tap Security to help secure HTC Desire 820s dual sim, for example with a screen lock. Changing your ringtone and notification sound 1.
  • Page 23: Notification Led

    Capturing the HTC Desire 820s dual sim screen Want to show off your high game score, write a blog post about HTC Desire 820s dual sim features, or post a status update about a song you're playing? It's easy to take a picture of the screen and share it from Gallery.
  • Page 24 The HTC Sense keyboard ™ Typing is fast and accurate with the HTC Sense keyboard. § Word prediction also saves typing time. As you type, you'll see word suggestions that you can choose from. You can even add words, phrases, and shortcuts to the word prediction dictionary.
  • Page 25: Entering Text

    4. Select the keyboard layout that you want to use. Choosing and switching between keyboard languages If multiple keyboard languages are available on HTC Desire 820s dual sim, you can choose which languages to enable in the onscreen keyboard. 1. Go to Settings, and then tap Language & input.
  • Page 26 Bilingual prediction is available only when you're using a Latin-based keyboard. 1. Go to Settings, and then tap Language & input. 2. Tap beside HTC Sense Input. 3. Tap Keyboard selection > Bilingual prediction, and then choose the language you want.
  • Page 27: Using The Trace Keyboard

    Instead of tapping the keys on the onscreen keyboard, you can "trace" to type words. This feature is available only for Latin-based languages. 1. Turn on the Trace keyboard in Settings > Language & input > HTC Sense Input. 2. Slide your finger from one letter to the next to enter a word.
  • Page 28: Battery

    Checking battery usage and history Check how much battery is being used by the system software and hardware. You can also see how long you've been using HTC Desire 820s dual sim since the last charge. 1. Go to Settings.
  • Page 29 Tips for extending battery life How long the battery can last before it needs recharging depends on how you use HTC Desire 820s dual sim. In times when you need to extend the battery life more, try out some of these tips:...
  • Page 30: Htc Dot View

    HTC Dot View Personalizing HTC Dot View ™ If you bought the HTC Dot View case designed for HTC Desire 820s dual sim, use its app to personalize what's seen through the case. To use the app, tap > HTC Dot View.
  • Page 31 Not seeing recent calls on HTC Dot View? By default, up to 3 received or dialed numbers will be displayed on HTC Dot View. § If you're not seeing them, open the HTC Dot View app, and then select Show call history.
  • Page 32 1. Go to Settings, and then tap Security > Notification access. 2. Tap the HTC Dot View Music Controls and HTC Dot View Notifications options if they're not selected. Need more details? For more details, see the HTC Dot View Get started guide that comes with the case.
  • Page 33: Htc Blinkfeed

    § On HTC BlinkFeed, swipe right to open the slideout menu to choose the type of feeds to display. Select Highlights to see a mix of articles from selected feeds and your favorite news sources.
  • Page 34: Selecting Feeds

    HTC BlinkFeed. Customizing the Highlights feed When you select topics and services for HTC BlinkFeed, the top trending articles from the selected sources, recent status updates, and more are shown. If you want to temporarily show fewer items in your Highlights feed, you can filter out some of your selected topics and services.
  • Page 35: Reading Articles In Htc Blinkfeed

    > Services & Apps, and then select the apps and social networks you like. Reading articles in HTC BlinkFeed 1. While on HTC BlinkFeed, swipe up or down to find an article you want to read. 2. Tap the tile to view the article.
  • Page 36: Posting To Your Social Networks

    You can easily post a status update from the Home screen. You must sign in to your social network account to post. 1. On HTC BlinkFeed, swipe right to open the slideout menu. 2. Tap > Compose, and then choose a social network.
  • Page 37: Personalizing

    1. Press and hold an empty space on a widget panel. 2. In the pop-up menu, tap Home screen wallpaper. 3. Tap one of the following: HTC wallpapers Tap a preset wallpaper to preview it. Live wallpapers Tap a preset animated wallpaper to preview it.
  • Page 38: Adding A Widget To Your Home Screen

    Personalizing Adding a widget to your Home screen Widgets make at-a-glance important information and media content easily available. Choose from a selection of widgets and add the most useful ones to your Home screen. 1. Press and hold an empty space on a widget panel. 2.
  • Page 39: Editing Home Screen Panels

    § You won't be able to add a new widget panel if you've already reached the maximum limit. § HTC BlinkFeed always appears as the first panel (if it's not removed). A widget panel cannot be added before HTC BlinkFeed.
  • Page 40: Removing A Widget Or Icon

    2. When the widget or icon turns red, lift your finger. Changing your main Home screen Set HTC BlinkFeed or a widget panel as your main Home screen. 1. Press and hold an empty space on a widget panel. 2. In the pop-up menu, tap Manage home screen panels.
  • Page 41: Grouping Apps On The Widget Panel And Launch Bar

    2. Press and hold an app or shortcut in the folder, and then drag it out to Arranging apps On the Apps screen, you can rearrange the apps and change the layout. 1. From HTC BlinkFeed or any widget panel, tap 2. Tap , and then choose how to arrange apps, such as alphabetically.
  • Page 42: Hiding Or Unhiding Apps

    Personalizing Grouping apps into a folder 1. On the Apps screen, tap > Custom. 2. Tap > Rearrange apps. 3. Press and hold an app, and then drag it over to another app to automatically create a folder. 4. To add more apps, drag each app over to the folder. 5.
  • Page 43: Turning The Lock Screen Off

    Personalizing Turning the lock screen off Rather not have to unlock your phone every time you wake it up? You can turn the lock screen off in Settings. 1. Go to Settings. 2. Tap Security > Screen lock > None. To turn the lock screen on again, in Security settings, tap Screen lock >...
  • Page 44: Phone Calls

    Phone calls Phone calls Making a call You can either dial a number directly or browse through your contact list and call logs to make a call. 1. Open the Phone app. 2. Slide the Notifications panel open, and then choose which card to use for placing your call.
  • Page 45: Making An Emergency Call

    Phone calls Making an emergency call In some regions, you can make emergency calls from HTC Desire 820s dual sim even if the nano SIM card has been blocked or if you don't have one installed. If you don't have a network signal, you won't be able to make an emergency call.
  • Page 46: Switching Between Calls

    2. To switch between the calls, tap Turning the speakerphone on or off during a call To decrease potential damage to your hearing, do not hold HTC Desire 820s dual sim to your ear when the speakerphone is on. § On the call screen, tap to turn the speakerphone on.
  • Page 47: Setting Up A Conference Call

    Phone calls Setting up a conference call Conference calling with your friends, family, or co-workers is easy. Make the first call (or accept a call), and then simply dial each subsequent call to add it to the conference. Make sure your SIM card is enabled with conference calling service. Contact your mobile operator for details.
  • Page 48: Switching Between Silent, Vibrate, And Normal Modes

    Phone calls Switching between silent, vibrate, and normal modes Do one of the following: § To change from vibrate to normal mode, press the VOLUME UP button. § To change from silent to normal mode, press the VOLUME UP button twice. §...
  • Page 49: Sending A Text Or Multimedia Message Via Android Messages

    Messages Messages Sending a text or multimedia message via Android Messages 1. Open the Messages app. 2. Slide the Notifications panel open, and then choose which card to use for placing your call. 3. Tap 4. Tap the area that says Type name or number, and then enter a contact name or mobile number.
  • Page 50: Storage And Files

    3. Choose to view files. 4. Copy the files from your computer to HTC Desire 820s dual sim, or vice versa. 5. After copying the files, tap Turn off USB storage, and then disconnect HTC Desire 820s dual sim from the computer.
  • Page 51 Storage and files 5. After selecting items, tap the icons at the bottom of File Manager to share, copy, cut, or delete them. You can only share files and not folders. 6. After copying or cutting items, navigate to another folder or file storage, and then paste them.
  • Page 52: Backup And Reset

    Reset Restarting HTC Desire 820s dual sim (Soft reset) If HTC Desire 820s dual sim is running slower than normal, is unresponsive, or has an app that is not performing properly, try rebooting and see if that helps solve the problem.
  • Page 53 4. Tap Reset phone, and then tap Erase everything. Performing a factory reset using hardware buttons If you can’t turn HTC Desire 820s dual sim on or access settings, you can still perform a factory reset by using the hardware buttons on HTC Desire 820s dual sim.
  • Page 54: Search And Web Browser

    4. To see all available information cards, swipe up the screen and tap More. Depending on the information that you've allowed to share, more information cards will appear on the Google search screen as you use HTC Desire 820s dual sim to search the Web, create appointments, and more.
  • Page 55: Searching Htc Desire 820S Dual Sim And The Web

    3. Tap the On/Off switch next to Google Now, and then tap Turn off. Searching HTC Desire 820s dual sim and the You can search for information on HTC Desire 820s dual sim and on the Web by using Google Search. Start your search by entering a keyword or by using ™...
  • Page 56: Setting Search Options

    HTC Desire 820s dual sim and suggestions from Google web search are shown. To search for the information exclusively on HTC Desire 820s dual sim, tap Search phone at the bottom of the suggestion list. 3. If what you’re searching for is in the list of suggestions, tap the item to open it in its compatible app.
  • Page 57: Bookmarking A Webpage

    Search and web browser 4. To open more browser tabs, tap 5. To return to the previous webpage you've viewed, press the button. Bookmarking a webpage Add your favorite webpages as bookmarks so you can access them quickly. 1. While viewing a webpage, tap >...
  • Page 58: People

    People People Your contacts list The People app lists all contacts from online accounts you're logged in to. 1. Open the People app. 2. On your contacts list, you can: § View your profile and edit your contact information. § Create, edit, find, or send contacts. §...
  • Page 59: Adding A New Contact

    People Adding a new contact 1. On the People tab, tap 2. Choose where you want to store the new contact. 3. Tap the Name field, and then enter the contact name. 4. Enter the contact information in the fields provided. 5.
  • Page 60: Importing Contacts From The Storage

    3. If you're signed in to a supported email account, tap which account to use for storing the imported contacts. You can also store contacts in your Google account. HTC Desire 820s dual sim will automatically import contacts from .vcf files.
  • Page 61: Email

    Email Email Adding an email account ® ® Set up email accounts such as a Microsoft Exchange ActiveSync account or an account from a Web-based email service or email provider. § If you're adding a Microsoft Exchange ActiveSync or a POP3/IMAP email account, ask your network administrator or email service provider for additional email settings that you may need.
  • Page 62: Checking Your Mail

    The Mail app is where you read, send, and organize email messages from one or more email accounts that you’ve set up on HTC Desire 820s dual sim. 1. Open the Mail app. The inbox of one of your email accounts appears.
  • Page 63: Reading And Replying To An Email Message

    Email 6. To add a photo attachment, tap > Attach file. 7. Tap To save the email as draft and send it later, tap > Save draft. Or tap the button. Resuming a draft email message 1. In an email account inbox, tap >...
  • Page 64: Viewing Your Gmail Inbox

    Email Viewing your Gmail Inbox All your received email messages are delivered to your Inbox. 1. Open the Gmail app. 2. Do any of the following from your Inbox. § Tap an email message (not the sender image or letter tile) to read, forward, or reply to the message.
  • Page 65: Replying To Or Forwarding Email Messages In Gmail

    Email Replying to or forwarding email messages in Gmail 1. In the Gmail inbox, tap the email message or conversation. 2. To reply to the sender, tap . Or, tap and choose whether to Reply all or Forward. 3. Do one of the following: §...
  • Page 66: Using Android Camera

    § To capture a panoramic photo, tap , and then tap . Pan HTC Desire 820s dual sim as smoothly as you can to the direction you want to capture. You can tap anytime to stop capturing frames. You can also adjust camera settings by tapping...
  • Page 67: Gallery And Video Highlights

    Viewing photos and videos in Gallery Remember the good times. Gallery lets you view all the photos and videos on HTC Desire 820s dual sim. You can also filter by albums, locations, and more. 1. Open the Gallery app. 2. Tap and choose how to filter the photos and videos.
  • Page 68 > Video and audio settings. 7. To view the Video Highlights in full screen, hold HTC Desire 820s dual sim in landscape orientation. 8. To create a video file of the highlights, tap >...
  • Page 69: Music

    Music Music Listening to music Enjoy your favorite songs on HTC Desire 820s dual sim using the Play Music app. 1. Open the Play Music app. 2. Swipe right, and then tap My Library. 3. Browse by artists, albums, or other categories.
  • Page 70: Adding A Song To The Queue

    > Delete. Adding a song to the queue While playing a song, you can also browse other tracks stored on HTC Desire 820s dual sim. Add a song or an album to the queue so it plays when the current playlist has finished playing.
  • Page 71: Travel And Maps

    Travel and maps Travel and maps Turning location services on or off In order to find your location on HTC Desire 820s dual sim, you need to enable location sources. 1. Go to Settings. 2. Tap Location, and then tap the on/off switch to turn location services on or off.
  • Page 72: Searching For A Location

    Travel and maps 3. Tap to turn Compass mode on. In Compass mode, the map orients itself depending on the direction you're facing. To exit Compass mode, tap 4. If you want to see more information overlaid on the map, swipe right from the left edge of the screen, and then tap a map view such as Public transit or Public transport in the slideout menu to toggle the view on and off.
  • Page 73: Getting Directions

    Travel and maps 4. If there is only one search result, it will be marked with a place marker . Tap this icon or swipe up from the bottom to see details. 5. If there are multiple search results, they will be indicated by red dots or smart map icons.
  • Page 74: Google Play And Other Apps

    Google Play and other apps Getting apps from Google Play Google Play is the place to go to find new apps for HTC Desire 820s dual sim. Choose from a wide variety of free and paid apps ranging from productivity apps, entertainment, to games.
  • Page 75: Downloading Apps From The Web

    § Before you can install the downloaded app, make sure that you've set HTC Desire 820s dual sim to allow installation of third-party apps in Settings > Security > Unknown sources. 1. Open the browser, and then go to the website where you can download the app you want.
  • Page 76: Uninstalling An App

    Google Play and other apps Uninstalling an app If you no longer need an app that you've downloaded and installed, you can easily uninstall it. Most of the preloaded apps cannot be uninstalled but can be disabled instead. From the Apps screen, press and hold the app you want to remove, and then drag it to Uninstall.
  • Page 77: Viewing The Calendar

    , and then choose a calendar view. Scheduling or editing an event You can create or edit events on HTC Desire 820s dual sim, and also sync events with your Exchange ActiveSync calendar. You can also create, modify, and sync events with your Google calendar.
  • Page 78: Watching Videos On Youtube

    Watch later list. 4. While watching a video, you can: § Turn HTC Desire 820s dual sim sideways to watch the video in full screen. § Tap the video screen to pause or to resume playback, or drag the slider to jump to a different part of the video.
  • Page 79: Internet Connections

    5. Tap Connect. You'll see the Wi-Fi icon in the status bar when connected. The next time HTC Desire 820s dual sim connects to a previously accessed secured wireless network, you won’t be asked to enter the key or other security information...
  • Page 80: Managing Your Data Usage

    § Refreshing apps to update info and feeds § Uploading and backing up your files to your online storage account § Using HTC Desire 820s dual sim as a Portable Wi-Fi hotspot § Sharing your mobile data connection by USB tethering To help you save on data usage, connect to a Wi-Fi network whenever possible and set your online accounts and emails to sync less frequently.
  • Page 81 7. Drag the vertical line markers to see how much data you've used during a certain period. § If you're connecting HTC Desire 820s dual sim to another portable Wi-Fi hotspot, > Mobile hotspots to restrict background data from downloading that may incur extra data fees.
  • Page 82: Connecting To A Virtual Private Network (Vpn)

    § Install security certificates § Enter your login credentials § Download and install a required VPN app on HTC Desire 820s dual sim Contact your network administrator for details. Also, HTC Desire 820s dual sim must first establish a Wi-Fi or data connection before you can start a VPN connection.
  • Page 83: Using Htc Desire 820S Dual Sim As A Wi-Fi Hotspot

    7. Tap Save. 8. On the Tethering & portable hotspot screen, tap the switch to turn on the Wi-Fi hotspot. HTC Desire 820s dual sim is ready to be used as a Wi-Fi hotspot when you see the status bar.
  • Page 84: Sharing Your Phone's Internet Connection By Usb Tethering

    § You may need to have USB tethering added to your data plan, and it may incur additional cost. Contact your mobile operator for details. 1. Connect HTC Desire 820s dual sim to your computer using the provided USB cable.
  • Page 85: Bluetooth

    4. If you don't see your headset listed, tap Search for devices to refresh the list. 5. When you see the name of your headset in the Available Devices section, tap the name. HTC Desire 820s dual sim pairs with the headset and the headset connection status is displayed in the Paired Devices section.
  • Page 86: Settings And Security

    Settings and security Settings and security Managing your nano SIM cards You can set which card to use as the default card for voice call and messaging. 1. Go to Settings. 2. Tap SIM management. 3. You can: § Turn either card on or off. §...
  • Page 87: Protecting Htc Desire 820S Dual Sim With A Screen Lock

    If you enter the wrong PIN more times than the maximum number of attempts allowed, the nano SIM card will become “PUK-locked.” You need a Pin Unlock Key (PUK) code to restore access to HTC Desire 820s dual sim. Contact your mobile operator for this code.
  • Page 88: Turning Airplane Mode On Or Off

    1. Go to Settings. 2. Under Accounts, tap Add account. 3. Choose an account type, and then enter your login information. 4. Choose the types of information that you want to sync on HTC Desire 820s dual sim. Removing an account 1.
  • Page 89: Adjusting The Time Before The Screen Turns Off

    Settings and security Adjusting the time before the screen turns off After a period of inactivity, the screen turns off to conserve battery power. You can set the idle time before the screen turns off. 1. Go to Settings. 2. Tap Display, and then tap Sleep. 3.
  • Page 90: Working With Certificates

    Installing a digital certificate You must set a lock screen PIN or password before installing a digital certificate. 1. Save the certificate file in the root folder on HTC Desire 820s dual sim. 2. Go to Settings. 3. Tap Security > Install from phone storage.
  • Page 91: Trademarks And Copyrights

    Trademarks and copyrights © 2014 HTC Corporation. All Rights Reserved. HTC, the HTC logo, HTC Desire, and HTC BlinkFeed are trademarks or service marks of HTC Corporation. Google, Android, Android Beam, Android Market, Google Calendar, Google Chrome, Google Maps, Google Now, Google Play, Google Talk, Google Wallet, Google Voice Search, Google+, Gmail, and YouTube are trademarks of Google Inc.
  • Page 92: Index

    Index Index Clock - alarm 76 Airplane mode 88 - setting date and time 77 Alarms Conference call 47 - setting 76 Contacts Android Market - adding 59 See Google Play - contact groups 60 Messages 49 - editing 59 Apps - filtering 58 - arranging 41...
  • Page 93 Google Now 54, 55 - entering text 25 - setting up 54 - entering text by speaking 28 - turning off 55 - HTC Sense keyboard 24 Google Play - layout 25 - installing apps 74 - multi-language keyboard 25...
  • Page 94 Index Master reset Security See Factory reset - protecting SIM card with PIN 86 microSD card 11 - security certificates 82 Music Settings - adding a song to a queue 70 - display language 89 - listening 69 - Storage 50 - playlist 69 Setup - initial setup 14...
  • Page 95 Index - connecting via WPS 80 - turning on 79 Wi-Fi hotspot 83 Widgets - adding 38 - changing settings 38 - rearranging 39 - removing 39, 40 - resizing 38 Word prediction 26 - bilingual prediction 26 YouTube 78...

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