Desa VSGF36NRC Owner's Operation And Installation Manual page 28

Unvented (vent-free) gas fireplace system
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OBSERVED PROBLEM
Slight smoke or odor during
initial operation.
Moisture/condensation no-
ticed on windows.
Heater produces a whistling
noise when burners are lit.
White powder residue forming
within burner box or on adja-
cent walls or furniture.
Remote does not function.
Yellow flame in front burner
during burner combustion.
Fireplace produces a clicking/
ticking noise just after burner
is lit or shut off.
28
TROUbLEShOOTING
Continued
POSSIBLE CAUSE
1. Not enough air.
2. Gas regulator defective.
3. Residues from manufac-
turing processes and logs
curing.
1. Not enough combustion/
ventilation air.
1. Turning control knob to HI
position when burners are
cold.
2. Air in gas line.
3. Air passageways on heater
blocked.
4. Dirty or partially clogged
burner orifice(s).
1. When heated, vapors from
furniture polish, wax, carpet
cleaners, etc. may turn into
white powder residue.
1. Battery is not installed. Bat-
tery power is low.
2. Wire connection loose or
wire broken.
1. Not enough air.
2. Gas regulator defective.
1. Metal expanding while
heating or contracting while
cooling.
www.desatech.com
REMEDY
1. Check burner for dirt and
debris. If found, clean burner
(see Cleaning and Mainte-
nance, page 25).
2. Replace gas control.
3. Problem will stop after a few
hours of operation.
1. Refer to Air for Combus-
tion and Ventilation require-
ments (page 7).
1. Turn control knob to LO
position and let warm up for
a minute.
2. Operate burners until air is
removed from line. Have gas
line checked by local natural
or propane/LP gas company.
3. Observe minimum installation
clearances (see page 10).
4. Clean burners (see Cleaning
and Maintenance, page 25)
or replace burner orifice(s).
1. Turn heater off when using
furniture polish, wax, carpet
cleaners or similar products.
1. Replace batteries (4-AA in
receiver and 3-AAA in hand
set) in receiver and remote
control.
2. Check wiring connections
(see Wiring Diagram, page
30). Replace wiring harness
if necessary.
1. Check burner(s) for dirt
and debris. If found, clean
burner(s) (see Cleaning and
Maintenance, page 25).
2. Replace gas regulator.
1. This is normal with most
heaters. If noise is exces-
sive, contact qualified ser-
vice person.
121082-01G

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